Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78901 | RS Umum Siloam Hospitals Kebon Jeruk | 12 | 2023 | 01-08-2024 | 97.55% | 93% | 99.87% | 0% | 69.73% | 9.27% | 88.97% | 100% | 98.29% | 100% | 100% | 100% | 94.12 |
| 78902 | RS Umum Bhakti Mulia | 12 | 2023 | 01-10-2024 | 83.87% | 88% | 91.25% | 0% | 79.23% | 0% | 71.52% | 100% | 96.54% | 58.33% | 96.73% | 94.92% | 0 |
| 78903 | RS Khusus THT Bedah KL Proklamasi | 12 | 2023 | 01-08-2024 | 96% | 96% | 100% | 0% | 96.17% | 0% | 48.67% | 100% | 93.27% | 100% | 100% | 100% | 66 |
| 78904 | RS Umum Abdi Waluyo | 12 | 2023 | 01-08-2024 | 95.29% | 95% | 97.67% | 0% | 59.04% | 0% | 90.91% | 100% | 99.68% | 100% | 100% | 100% | 10 |
| 78905 | RS Umum Kramat 128 | 12 | 2023 | 01-09-2024 | 99.09% | 100% | 99.42% | 0% | 100% | 0% | 97.83% | 84.62% | 96.09% | 83.33% | 100% | 100% | 96 |
| 78906 | RS Khusus THT Prof Nizar | 12 | 2023 | 01-10-2024 | 88.57% | 100% | 100% | 0% | 40.53% | 0% | 66.67% | 0% | 0% | 100% | 100% | 100% | 0 |
| 78907 | RS Khusus JEC@Menteng | 12 | 2023 | 01-09-2024 | 88.13% | 100% | 100% | % | 97.66% | 16.2% | 83.53% | 100% | 99.98% | 0% | 100% | 100% | 95 |
| 78908 | RS Khusus Bedah Bina Estetika | 12 | 2023 | - | 100% | 100% | 100% | 0% | 85.19% | 0% | 91.67% | 100% | 89.36% | 86.96% | 0% | 86.67% | 0 |
| 78909 | RS Menteng Mitra Afia | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 100% | 3.55% | 62.86% | 100% | 83.11% | 87.5% | 100% | 100% | 83 |
| 78910 | RS Umum Daerah 45 Kuningan | 12 | 2023 | 12-11-2023 | 94.79% | 93% | 100% | 0% | 74.92% | 1.77% | 87.73% | 99.07% | 80.11% | 0% | 100% | 100% | 0 |
| 78911 | RS Umum Mitra Kemayoran | 12 | 2023 | 01-08-2024 | 99.89% | 100% | 100% | 0% | 100% | 0% | 92.31% | 100% | 100% | 100% | 100% | 100% | 76.73 |
| 78912 | RS Umum Daerah Tanah Abang | 12 | 2023 | 01-01-1970 | 90.2% | 100% | 100% | 0% | 95.65% | 0% | 57.31% | 100% | 93.02% | 0% | 100% | 100% | 97.25 |
| 78913 | RS Ibu dan Anak Tambak | 12 | 2023 | 01-09-2024 | 90.11% | 91% | 100% | 100% | 99% | 0% | 72.65% | 100% | 90.88% | 78.86% | 100% | 100% | 94.13 |
| 78914 | RS Umum Daerah Kawali | 12 | 2023 | 01-10-2024 | 91.76% | 92% | 98.31% | 0% | 98.38% | 0% | 100% | 100% | 96.9% | 100% | 100% | 100% | 0 |
| 78915 | RS Umum Bunda Jakarta | 12 | 2023 | 01-08-2024 | 100% | 100% | 99.87% | 0% | 46.83% | 2.8% | 82.97% | 100% | 99.38% | 97.4% | 100% | 100% | 86.5 |
| 78916 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 12 | 2023 | 01-10-2024 | 95% | 97% | 64.81% | 0% | 76.01% | 0% | 100% | 0% | 100% | 58.33% | 0% | 50% | 78.26 |
| 78917 | RS Umum Daerah Sawah Besar | 12 | 2023 | 01-05-2024 | 87.17% | 100% | 100% | 0% | 70.71% | 0% | 45.95% | 100% | 85.57% | 80.95% | 100% | 100% | 0 |
| 78918 | RS Umum Daerah Kemayoran | 12 | 2023 | 01-04-2024 | 98% | 98% | 100% | 0% | 40% | 5% | 100% | 100% | 98.46% | 100% | 100% | 100% | 96 |
| 78919 | RS Khusus Orthopedi RSOP Ciamis | 12 | 2023 | 01-10-2024 | 99.53% | 100% | 96.15% | % | 91.72% | 0% | 97.45% | 100% | 3.23% | 100% | 100% | 100% | 94.7 |
| 78920 | RS Umum Daerah Cempaka Putih | 12 | 2023 | 01-08-2024 | 86.45% | 100% | 100% | % | 100% | 0% | 94.52% | 100% | 94.84% | 99% | 100% | 100% | 96.08 |
| 78921 | RS Umum Daerah Johar Baru | 12 | 2023 | 07-08-2024 | 92.5% | 96% | 100% | 0% | 82.98% | 0% | 55.83% | 100% | 93.97% | 80% | 100% | 100% | 90 |
| 78922 | RS Khusus Bedah Salemba Satu | 12 | 2023 | 01-09-2024 | 89.48% | 100% | 100% | 0% | 100% | 0% | 95.45% | 0% | 97.99% | 100% | 72.73% | 0% | 0 |
| 78923 | RS Gigi dan Mulut FKG Univ. Indonesia | 12 | 2023 | - | 80.38% | 100% | 100% | 0% | 98.28% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 78924 | RS Umum Daerah Singaparna Medika Citrautama | 12 | 2023 | 01-08-2024 | 90.91% | 95% | 100% | 100% | 61.51% | 12.31% | 69.15% | 97.73% | 99.87% | 93.51% | 87.95% | 100% | 80 |
| 78925 | RS Umum dr Abdul Radjak Cengkareng | 12 | 2023 | 01-05-2024 | 98.18% | 100% | 100% | 100% | 97.57% | 1.82% | 60.64% | 100% | 95.01% | 100% | 100% | 100% | 100 |
| 78926 | RS Umum Daerah dr. Soekardjo | 12 | 2023 | 01-10-2024 | 81.15% | 82% | 97.72% | 92.31% | 68.69% | 0.41% | 82.51% | 99.07% | 98.46% | 85.71% | 98.8% | 100% | |
| 78927 | RS Umum Daerah Koja | 12 | 2023 | 01-04-2024 | 85.5% | 90% | 100% | 100% | 100% | 0% | 100% | 100% | 94.06% | 88.24% | 95.28% | 100% | 98.49 |
| 78928 | RS Umum Akademik Atma Jaya | 12 | 2023 | 01-10-2024 | 87.14% | 100% | 78.06% | 100% | 53.97% | 7.69% | 90.94% | 100% | 83.33% | 100% | 100% | 100% | 70.61 |
| 78929 | RS Umum Pelabuhan Tanjung Priok | 12 | 2023 | - | 92.75% | 92% | 100% | 100% | 88.26% | 0% | 66.9% | 100% | 100% | 96.09% | 100% | 100% | 83.76 |
| 78930 | RS Medina | 12 | 2023 | - | 85% | 84% | 100% | 44.44% | 79.59% | 15.31% | 100% | 100% | 89.25% | 0% | 100% | 100% | 81.77 |
| 78931 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 12 | 2023 | - | 94.09% | 100% | 100% | 100% | 93.91% | 0% | 100% | 100% | 91.18% | 83.33% | 100% | 100% | 86.39 |
| 78932 | RS Umum Mulyasari | 12 | 2023 | 01-09-2024 | 92.09% | 87% | 100% | 87.5% | 99.8% | 0% | 67.24% | 100% | 100% | 100% | 100% | 100% | 74 |
| 78933 | RS Umum Patria IKKT | 12 | 2023 | 01-10-2024 | 96.45% | 94% | 100% | 75% | 97.98% | 5.26% | 100% | 100% | 83.61% | 92.31% | 100% | 100% | |
| 78934 | RS Umum Hermina Podomoro | 12 | 2023 | 01-10-2024 | 97.5% | 97% | 94.29% | 3.33% | 91.43% | 0% | 83.33% | 100% | 98.03% | 71.43% | 100% | 100% | 0 |
| 78935 | RS Umum Intan Husada | 12 | 2023 | 01-08-2024 | 93.81% | 94% | 96.02% | 100% | 86.21% | 3.08% | 96.71% | 100% | 77.08% | 100% | 98.36% | 100% | 79.51 |
| 78936 | RS Umum Satya Negara | 12 | 2023 | - | 95.32% | 99% | 100% | 0% | 88.17% | 4.76% | 75.23% | 100% | 82.94% | 0% | 100% | 100% | 8335 |
| 78937 | RS Islam Jakarta Sukapura | 12 | 2023 | 01-08-2024 | 78.22% | 100% | 100% | 0% | 91.33% | 2.33% | 80.5% | 100% | 85.82% | 45.95% | 100% | 100% | 96 |
| 78938 | RS Umum Royal Progress | 12 | 2023 | 01-10-2024 | 96.5% | 100% | 99.38% | 0% | 71.88% | 0% | 76.4% | 100% | 99.98% | 100% | 100% | 100% | 95 |
| 78939 | RS Umum Pluit | 12 | 2023 | 01-08-2024 | 99.96% | 100% | 100% | 0% | 89.69% | 8.33% | 96.21% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78940 | RS Umum Pantai Indah Kapuk | 12 | 2023 | 01-10-2024 | 85.06% | 97% | 100% | 0% | 100% | 8.74% | 94.52% | 94.12% | 99.94% | 84.62% | 100% | 100% | 82.29 |
| 78941 | RS Ibu dan Anak Family | 12 | 2023 | 01-10-2024 | 85.88% | 97% | 98.47% | 0% | 85.85% | 1.96% | 93.99% | 100% | 99.73% | 0% | 100% | 100% | 0 |
| 78942 | RS Umum Nurhayati Garut | 12 | 2023 | 01-01-1970 | 88% | 100% | 100% | 100% | 79.2% | 100% | 82.5% | 100% | 95.77% | 96% | 94.5% | 100% | 98 |
| 78943 | RS Umum Sukmul | 12 | 2023 | 01-06-2024 | 85.85% | 99% | 100% | 100% | 100% | 0% | 84.72% | 100% | 99.96% | 100% | 100% | 100% | 82.42 |
| 78944 | RS Umum Medika Permata Hijau | 12 | 2023 | 01-09-2024 | 87.24% | 100% | 100% | 0% | 92.45% | 15.67% | 61.59% | 100% | 99.11% | 88.41% | 100% | 100% | 87.45 |
| 78945 | RS Umum Hermina Daan Mogot | 12 | 2023 | 01-05-2024 | 96.4% | 100% | 100% | 100% | 99.19% | 7.07% | 91.19% | 100% | 99.98% | 88.89% | 100% | 100% | 99.98 |
| 78946 | RS Ibu dan Anak Respati | 12 | 2023 | 01-09-2024 | 58.82% | 95% | 99.65% | 100% | 85.65% | 2.94% | 60.52% | 100% | 97.74% | 33.33% | 95.52% | 66.67% | 86.47 |
| 78947 | RS Umum Cinta Kasih Tzu Chi | 12 | 2023 | 01-10-2024 | 72.75% | 84% | 100% | 100% | 57.89% | 2.35% | 42.73% | 98.41% | 79.52% | 83.64% | 80.51% | 100% | 0 |
| 78948 | RS Umum Royal Taruma | 12 | 2023 | 01-08-2024 | 91.73% | 100% | 100% | 100% | 92.18% | 2.83% | 79.31% | 100% | 100% | 91.38% | 100% | 100% | 80.91 |
| 78949 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 12 | 2023 | 01-10-2024 | 97.3% | 100% | 100% | 25% | 100% | 0% | 72.73% | 100% | 100% | 63.64% | 100% | 100% | 0 |
| 78950 | RS Pondok Indah Puri Indah | 12 | 2023 | 07-09-2024 | 97.1% | 100% | 100% | % | 90.02% | 4.98% | 63.26% | 100% | 0% | 100% | 99.21% | 100% | 99.9 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
