Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 78801 | RS Umum Daerah Tapanuli Selatan | 12 | 2023 | 01-10-2024 | 98% | 100% | 100% | 100% | 90% | 14.29% | 92% | 100% | 94.96% | 100% | 100% | 100% | 0 |
| 78802 | RS Umum Hermina Medan | 12 | 2023 | 01-09-2024 | 98.27% | 100% | 98.69% | 50% | 49% | 4.18% | 90.74% | 100% | 100% | 100% | 98.84% | 100% | 100 |
| 78803 | RS Seger Waras | 12 | 2023 | 01-01-1970 | 90% | 80% | 100% | 98% | 72% | 85.71% | 76% | 100% | 70% | 70% | 96% | 100% | 98 |
| 78804 | RS Umum Methodist | 12 | 2023 | - | 99% | 99% | 100% | 100% | 96.1% | 0% | 100% | 7.28% | 100% | 11.49% | 100% | 85.25% | 80 |
| 78805 | RS Umum Prima Inti Medika | 12 | 2023 | 01-08-2024 | 90% | 100% | 100% | 91.49% | 84.67% | 0% | 32.58% | 100% | 98.06% | 100% | 100% | 0% | 80.57 |
| 78806 | RS Umum Pancur Batu | 12 | 2023 | 01-10-2024 | 80.44% | 81% | 91.67% | 0% | 80.4% | 0% | 86.44% | 38.89% | 99.67% | 83.56% | 91.11% | 100% | 0 |
| 78807 | RS Umum Haji Medan | 12 | 2023 | 01-09-2024 | 85.29% | 96% | 100% | 90.91% | 72.55% | 16.73% | 94.94% | 100% | 100% | 100% | 100% | 100% | 0 |
| 78808 | RS Umum Daerah Gunung Tua | 12 | 2023 | 01-10-2024 | 90% | 95% | 100% | 88.89% | 85% | 0% | 90% | 95% | 100% | 100% | 100% | 100% | 86 |
| 78809 | RS Ibu dan Anak Maharani | 12 | 2023 | 01-08-2024 | 99% | 100% | 100% | 100% | 93.92% | 0% | 100% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 78810 | RS Arun Lhokseumawe | 12 | 2023 | 01-10-2024 | 97.5% | 96% | 100% | 96.15% | 60.31% | 2.42% | 65.59% | 100% | 90.68% | 86.5% | 85.42% | 100% | 0 |
| 78811 | RS Umum Murni Teguh Methodist Susanna Wesley | 12 | 2023 | 01-09-2024 | 85.68% | 99% | 100% | 0% | 99.2% | 17.19% | 43.96% | 100% | 100% | 66.67% | 100% | 100% | 99 |
| 78812 | RS Umum Advent Medan | 12 | 2023 | 01-09-2024 | 86.5% | 99% | 100% | 0% | 82.9% | 5.19% | 83.49% | 100% | 92.86% | 100% | 100% | 94% | 93 |
| 78813 | RS Umum Pertamedika Ummi Rosnati | 12 | 2023 | 01-10-2024 | 95.93% | 100% | 100% | 100% | 100% | 0.56% | 74.1% | 100% | 87.83% | 80% | 100% | 100% | 0 |
| 78814 | RS Ibu dan Anak Badrul Aini | 12 | 2023 | 01-08-2024 | 98% | 98% | 95.56% | 100% | 98.91% | 0% | 97.37% | 0% | 0% | 100% | 100% | 100% | 98 |
| 78815 | RS Umum Daerah Bangun Purba | 12 | 2023 | 01-09-2024 | 75% | 78% | 96.77% | % | 100% | % | 95.65% | 96.51% | 90.63% | 60% | 94.86% | 82.09% | 55 |
| 78816 | RS Umum Daerah Sibuhuan | 12 | 2023 | 01-10-2024 | 87.91% | 90% | 100% | 13.33% | 77.45% | 22.73% | 98.29% | 100% | 92.13% | 86.67% | 100% | 100% | 83.4 |
| 78817 | RS Umum Efarina Etaham | 12 | 2023 | 01-10-2024 | 87.5% | 96% | 79.17% | 76.92% | 83.64% | 1.94% | 8.54% | 100% | 99.6% | 83.33% | 91.89% | 66.67% | 0 |
| 78818 | RS Umum Daerah Tanjung Pura | 12 | 2023 | 01-10-2024 | 90% | 80% | 100% | 85.71% | 100% | 4.55% | 100% | 90% | 97.4% | 10% | 100% | 100% | 0 |
| 78819 | RS Ibu dan Anak Pramaliesa | 12 | 2023 | 01-05-2024 | 39% | 70% | 100% | 85% | 89% | 87% | 82% | 100% | 100% | 88% | 93% | 98% | 89 |
| 78820 | RS Umum Karya Pangalengan Bhakti Sehat | 12 | 2023 | 02-06-2024 | 98.96% | 100% | 98.89% | 33.33% | 91.43% | 5.48% | 92.94% | 100% | 83.52% | 93.33% | 96.65% | 100% | |
| 78821 | RS Umum Tugu Ibu | 12 | 2023 | 01-09-2024 | 88.3% | 98% | 100% | 0% | 88.89% | 0% | 46.82% | 100% | 96.89% | 80.77% | 100% | 100% | 84.13 |
| 78822 | RS Umum Daerah Ciawi | 12 | 2023 | 01-09-2024 | 57.89% | 79% | 98.42% | 66.67% | 37.8% | 1.76% | 86.99% | 90.81% | 86.88% | 0% | 94.71% | 0% | 77.29 |
| 78823 | RS Umum Daerah Cibinong | 12 | 2023 | 01-04-2024 | 97.71% | 98% | 99.86% | 100% | 39.49% | 5.21% | 85.19% | 97.8% | 92.7% | 96% | 99.85% | 100% | 0 |
| 78824 | RS Umum Pekerja | 12 | 2023 | 01-09-2024 | 87.35% | 100% | 100% | 61.54% | 99.3% | 0% | 50.47% | 100% | 100% | 75.22% | 100% | 100% | 89 |
| 78825 | RS Umum Duta Indah | 12 | 2023 | 01-09-2024 | 87.7% | 100% | 97.18% | 100% | 91.67% | 3.3% | 87.09% | 98.91% | 80.95% | 90% | 97.4% | 100% | 83.01 |
| 78826 | RS Umum Mitra Keluarga Kelapa Gading | 12 | 2023 | 01-10-2024 | 93.33% | 92% | 100% | 0% | 75.9% | 0% | 85.66% | 100% | 100% | 0% | 100% | 100% | 94 |
| 78827 | RS Kartini | 12 | 2023 | 01-10-2024 | 87.63% | 88% | 100% | 66.67% | 92.92% | 0% | 77.66% | 100% | 99.07% | 80% | 100% | 0% | 80 |
| 78828 | RS Umum Bhakti Yudha | 12 | 2023 | 01-09-2024 | 100% | 98% | 100% | 0% | 75.49% | 2.7% | 83.35% | 100% | 93.81% | 100% | 100% | 100% | 77.1 |
| 78829 | RS Umum Port Medical Center | 12 | 2023 | 01-10-2024 | 89.92% | 99% | 100% | 0% | 100% | 0% | 42.68% | 0% | 100% | 27.27% | 94.81% | 100% | 77.95 |
| 78830 | RS Umum Daerah Tugu Koja | 12 | 2023 | 01-04-2024 | 94.73% | 100% | 100% | 100% | 100% | 0% | 98.17% | 100% | 99.75% | 100% | 100% | 100% | 95.48 |
| 78831 | RS Hermina Soreang | 12 | 2023 | 01-08-2024 | 76.92% | 90% | 100% | 100% | 81.63% | 0.8% | 84.83% | 100% | 100% | 100% | 100% | 100% | 99.83 |
| 78832 | RS Umum Tk. IV Guntur | 12 | 2023 | 01-01-1970 | 82.35% | 98% | 86.17% | 86.67% | 84.68% | 100% | 86.84% | 86.15% | 87.14% | 85.56% | 87.5% | 85.71% | 90.58 |
| 78833 | RS Ibu dan Anak Grand Family | 12 | 2023 | 01-10-2024 | 85.71% | 96% | 100% | 100% | 100% | 2.84% | 87.72% | 100% | 100% | 0% | 100% | 98.81% | 86.08 |
| 78834 | RS Umum Gading Pluit | 12 | 2023 | 01-05-2024 | 99.89% | 100% | 100% | 0% | 82.06% | 0% | 52.49% | 100% | 100% | 0% | 100% | 100% | 80.7 |
| 78835 | RS Umum Tzu Chi Hospital | 12 | 2023 | 01-08-2024 | 93.6% | 99% | 100% | 0% | 76% | 4.72% | 62.12% | 100% | 88.16% | 90.29% | 95.6% | 91.3% | 92.5 |
| 78836 | RS Umum TNI AU Lanud Sulaiman | 12 | 2023 | 01-10-2024 | 98.42% | 98% | 100% | 0% | 88.66% | 0% | 91.94% | 100% | 94.34% | 100% | 100% | 0% | 79 |
| 78837 | RS Mata JEC Primasana @Tanjung Priok | 12 | 2023 | 01-05-2024 | 93.39% | 100% | 100% | 0% | 97.14% | 4.94% | 100% | 100% | 100% | 53.12% | 100% | 0% | 0 |
| 78838 | RS Umum Daerah Pademangan | 12 | 2023 | 01-04-2024 | 85.36% | 98% | 100% | 0% | 96.7% | 16% | 81.29% | 100% | 80.96% | 80.95% | 97.73% | 100% | 92.08 |
| 78839 | RS Umum Firdaus | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 87.5% | 100% | 4.85% | 72.5% | 100% | 80% | 85% | 100% | 100% | 82 |
| 78840 | RS Umum Daerah Tanjung Priok | 12 | 2023 | 01-01-1970 | 85.61% | 100% | 100% | 0% | 83.33% | 0% | 83.93% | 100% | 84.55% | 100% | 100% | 100% | 93.85 |
| 78841 | RS Umum Daerah Cilincing | 12 | 2023 | 01-10-2024 | 97% | 100% | 100% | 0% | 84.76% | 1.58% | 82.03% | 100% | 99.95% | 100% | 100% | 100% | 91.69 |
| 78842 | RS Paru Dr. M. Goenawan Partowidigdo | 12 | 2023 | 01-08-2024 | 90.95% | 100% | 100% | 100% | 80% | 2.54% | 93.94% | 100% | 93.49% | 98.5% | 100% | 100% | 84.8 |
| 78843 | RS Umum Daerah Cileungsi | 12 | 2023 | 01-10-2024 | 73.19% | 73% | 96.23% | 79.41% | 99.85% | 1.57% | 93.85% | 100% | 95.19% | 95.56% | 100% | 100% | 745 |
| 78844 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 12 | 2023 | 01-09-2024 | 98.34% | 100% | 100% | 100% | 88.87% | 0% | 100% | 100% | 99.46% | 56.33% | 100% | 100% | 81 |
| 78845 | RS Gigi dan Mulut Maranatha | 12 | 2023 | 01-10-2024 | 89.22% | 96% | 100% | 0% | 80.12% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 91.49 |
| 78846 | RS Umum Medika Dramaga | 12 | 2023 | 01-10-2024 | 77.78% | 85% | 100% | % | 88.68% | 2.94% | 58.66% | 100% | 100% | 80.95% | 100% | 100% | 80.5 |
| 78847 | RS Umum Hermina Mekarsari | 12 | 2023 | 01-09-2024 | 86.53% | 100% | 100% | 100% | 89% | 2.82% | 82.27% | 100% | 100% | 100% | 99.53% | 100% | 99.03 |
| 78848 | RS Ibu dan Anak Assalam | 12 | 2023 | 01-08-2024 | 91.25% | 98% | 100% | 92.45% | 74.57% | 0% | 71.78% | 100% | 99.08% | 100% | 100% | 87.5% | 0 |
| 78849 | RS Umum Humana Prima | 12 | 2023 | 01-10-2024 | 80.46% | 100% | 100% | 90.62% | 86.47% | 0% | 37.37% | 100% | 100% | 0% | 100% | 80% | 84.3 |
| 78850 | RS Umum Juliana | 12 | 2023 | 01-09-2024 | 98% | 100% | 100% | 0% | 72% | 0% | 68.68% | 100% | 100% | 84.85% | 100% | 100% | 85.11 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.