Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 79851 | RS Umum Daerah Manggelewa | 12 | 2023 | 01-09-2024 | 92.5% | 100% | 100% | % | 85% | % | 86.11% | 100% | 82.5% | 0% | 90% | 88.89% | 78 |
| 79852 | RS Umum Famili Husada | 12 | 2023 | 01-09-2024 | 89.5% | 100% | 100% | 100% | 100% | 0% | 82.56% | 0% | 87.57% | 81.82% | 100% | 100% | 0 |
| 79853 | RS Bethsaida | 12 | 2023 | 01-10-2024 | 85.28% | 100% | 100% | 0% | 98.36% | 0% | 97% | 100% | 99.98% | 94% | 100% | 100% | 85.4 |
| 79854 | RS Kenak Medika | 12 | 2023 | 01-06-2024 | 84.88% | 97% | 100% | 91.67% | 88.91% | 0% | 94.37% | 100% | 99.08% | 100% | 100% | 60% | 87.98 |
| 79855 | RS Daerah Mangusada | 12 | 2023 | 01-08-2024 | 90.57% | 100% | 100% | 100% | 92.14% | 0% | 98.8% | 100% | 98.33% | 93.33% | 100% | 100% | 81.9 |
| 79856 | RS Jiwa Provinsi Bali | 12 | 2023 | 01-10-2024 | 95.25% | 96% | 100% | 0% | 67.35% | 0% | 24.73% | 100% | 100% | 81.42% | 100% | 0% | 87.31 |
| 79857 | RS An-Nisa | 12 | 2023 | 01-11-2024 | 90.47% | 100% | 96.77% | 100% | 27.05% | 3.26% | 39.7% | 96.42% | 100% | 99.7% | 96.53% | 100% | 0 |
| 79858 | RS Umum Daerah Lombok Timur | 12 | 2023 | 01-09-2024 | 73.11% | 78% | 80.77% | 0% | 90.78% | 1.41% | 89.52% | 100% | 99% | 100% | 98.78% | 100% | 81.43 |
| 79859 | RS Hermina Ciruas | 12 | 2023 | 01-08-2024 | 98.78% | 99% | 100% | 92.42% | 96.22% | 0.76% | 92.86% | 100% | 100% | 80% | 100% | 100% | 98 |
| 79860 | RS Gigi dan Mulut Saraswati Denpasar | 12 | 2023 | - | 86.13% | 98% | 100% | 0% | 98.78% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 127.56 |
| 79861 | RS Umum Kasih Ibu Kedonganan | 12 | 2023 | 01-10-2024 | 100% | 100% | 99.64% | 50% | 80% | 0% | 85.27% | 100% | 93.15% | 0% | 97.08% | 100% | 0 |
| 79862 | RS Umum Primaya Pasar Kemis | 12 | 2023 | 01-09-2024 | 90.35% | 98% | 98.61% | 0% | 99.26% | 3.95% | 98.58% | 100% | 100% | 71.54% | 99.12% | 100% | 98.46 |
| 79863 | RS Khusus Bedah BIMC Nusa Dua | 12 | 2023 | 01-08-2024 | 96% | 98% | 100% | 0% | 95.87% | 0% | 75.45% | 100% | 99.7% | 100% | 100% | 100% | 80.98 |
| 79864 | RS Umum Daerah Bangli | 12 | 2023 | 01-08-2024 | 83.17% | 99% | 99.83% | 100% | 100% | 0% | 99.93% | 100% | 88.28% | 100% | 100% | 0% | 86.09 |
| 79865 | RS Islam S. Anggoro | 12 | 2023 | 02-09-2024 | 85.03% | 78% | 75% | 100% | 62.41% | 0% | 6.58% | 100% | 96.17% | 75% | 62.5% | 85% | 80 |
| 79866 | RS Angkatan Darat REM Wira Bhakti Mataram | 12 | 2023 | 01-09-2024 | 77.25% | 80% | 100% | 100% | 87.5% | 100% | 86.96% | 100% | 80.98% | 81.82% | 100% | 100% | 80.08 |
| 79867 | RS Umum Siloam Bali | 12 | 2023 | 01-10-2024 | 86.76% | 99% | 100% | 0% | 59.19% | 6.51% | 81.23% | 100% | 100% | 100% | 100% | 100% | 91 |
| 79868 | RS Umum Bhakti Rahayu | 12 | 2023 | - | 85% | 95% | 95% | 0% | 82.94% | 4.55% | 88.57% | 0% | 0% | 0% | 100% | 100% | 92.86 |
| 79869 | RS Hermina Periuk Tangerang | 12 | 2023 | 01-08-2024 | 82% | 97% | 100% | 100% | 90.32% | 4.27% | 77.5% | 100% | 99.69% | 90.32% | 100% | 100% | 99.46 |
| 79870 | RS Umum Surya Husadha Nusa Dua | 12 | 2023 | 01-10-2024 | 93.81% | 100% | 99.35% | 50% | 100% | 0% | 100% | 100% | 94.71% | 94.25% | 100% | 100% | 96 |
| 79871 | RS Umum Grha Bhakti Medika | 12 | 2023 | 01-06-2024 | 100% | 100% | 100% | 100% | 96.19% | 5.56% | 62.18% | 100% | 80.12% | 70% | 100% | 100% | 99.63 |
| 79872 | RS Siloam Hospitals Kelapa Dua | 12 | 2023 | 01-09-2024 | 90.62% | 100% | 95.24% | 100% | 66% | 3% | 90.73% | 94.21% | 100% | 100% | 100% | 100% | 80 |
| 79873 | RS Umum Daerah Kota Cilegon | 12 | 2023 | 01-10-2024 | 88.05% | 100% | 92.33% | 50% | 46.09% | 2.43% | 83.33% | 99.49% | 91.6% | 81.82% | 98.2% | 100% | 83.08 |
| 79874 | RS Universitas Udayana | 12 | 2023 | 01-01-1970 | 56% | 100% | 100% | 100% | 91.49% | 0% | 44.59% | 100% | 96.21% | 0% | 100% | 100% | 100 |
| 79875 | RS Ibu dan Anak Kuncup Bunga | 12 | 2023 | 01-10-2024 | 95% | 88% | 100% | 0% | 100% | 0% | 83.94% | 100% | 88.7% | 0% | 89.12% | 100% | 80 |
| 79876 | RS Umum Garba Med | 12 | 2023 | 01-09-2024 | 92.78% | 99% | 100% | 100% | 94.93% | 0% | 85.43% | 100% | 86.35% | 100% | 99.63% | 100% | 77 |
| 79877 | RS Mitra Keluarga Gading Serpong | 12 | 2023 | 01-10-2024 | 99.78% | 100% | 100% | 0% | 99.58% | 0% | 85.01% | 100% | 100% | 92.45% | 100% | 100% | 94.33 |
| 79878 | RS Umum Daerah Gema Santi Nusa Penida | 12 | 2023 | 01-08-2024 | 83.09% | 93% | 100% | 0% | 98.29% | 0% | 100% | 100% | 99.06% | 0% | 100% | 0% | 0 |
| 79879 | RS Ibu dan Anak Ilanur | 12 | 2023 | 01-08-2024 | 86% | 94% | 100% | 92.86% | 52.29% | 0% | 43.54% | 100% | 94.03% | 92.59% | 100% | 100% | 82.63 |
| 79880 | RS Umum Murni Teguh Tuban Bali | 12 | 2023 | 01-08-2024 | 100% | 100% | 100% | 100% | 96% | 0.62% | 73.97% | 100% | 100% | 100% | 100% | 100% | 96 |
| 79881 | RS Mandaya Royal Puri | 12 | 2023 | 01-10-2024 | 89.42% | 90% | 100% | 100% | 91.88% | 0% | 73.75% | 100% | 99.97% | 100% | 100% | 100% | 81 |
| 79882 | RS Mentari | 12 | 2023 | 01-09-2024 | 82.5% | 98% | 99.2% | 100% | 85.71% | 0% | 47.33% | 100% | 99.76% | 42.86% | 100% | 100% | 1615 |
| 79883 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 12 | 2023 | 01-08-2024 | 98% | 100% | 100% | 100% | 90.48% | 0% | 100% | 100% | 94.64% | 0% | 100% | 0% | 100 |
| 79884 | RS Insan Permata | 12 | 2023 | 01-09-2024 | 88.94% | 93% | 100% | 100% | 94.7% | 4.73% | 72.75% | 100% | 98.44% | 93.55% | 100% | 100% | 88.4 |
| 79885 | RS Primaya | 12 | 2023 | 01-08-2024 | 92.77% | 96% | 99.67% | 0% | 97.84% | 4.57% | 90.85% | 100% | 99.46% | 83.87% | 99.1% | 100% | 96.91 |
| 79886 | RS Umum Daerah Kota Serang | 12 | 2023 | 01-08-2024 | 86.62% | 98% | 100% | 100% | 89.69% | 10% | 98.94% | 100% | 95.5% | 100% | 100% | 100% | 87.45 |
| 79887 | RS Helsa Ciputat | 12 | 2023 | 01-10-2024 | 90% | 100% | 100% | % | 97.14% | 100% | 89.23% | 100% | 93.8% | 100% | 100% | 100% | 90 |
| 79888 | RS Hermina Ciledug | 12 | 2023 | 01-01-1970 | 97% | 82% | 100% | 100% | 76% | 0% | 82.86% | 100% | 100% | 80% | 100% | 100% | 97 |
| 79889 | RS Mitra Keluarga Bintaro | 12 | 2023 | 01-08-2024 | 98.61% | 100% | 100% | 0% | 100% | 4.92% | 95.57% | 100% | 100% | 100% | 100% | 100% | 84.74 |
| 79890 | RS Ibu dan Anak Karunia Bunda | 12 | 2023 | 01-09-2024 | 85.5% | 80% | 96.47% | 100% | 90.85% | 4.55% | 72.46% | 100% | 83.02% | 80% | 100% | 100% | 81 |
| 79891 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 12 | 2023 | 01-08-2024 | 88.8% | 100% | 100% | 100% | 92.3% | 1.08% | 98% | 98.82% | 99.92% | 92.31% | 100% | 100% | 85.42 |
| 79892 | RS Umum Daerah Bali Mandara Provinsi Bali | 12 | 2023 | 01-08-2024 | 91.95% | 100% | 100% | 100% | 93.33% | 0% | 99.67% | 100% | 100% | 0% | 100% | 100% | 99 |
| 79893 | RS PKU Muhammadiyah Bima | 12 | 2023 | 01-11-2024 | 84.76% | 92% | 100% | 100% | 90% | 2.61% | 90.91% | 100% | 94.06% | 96% | 100% | 100% | 90 |
| 79894 | RS Umum Balimed | 12 | 2023 | 01-10-2024 | 89.66% | 92% | 99.73% | 100% | 54.08% | 2.35% | 92.04% | 98.21% | 93% | 59.43% | 99.66% | 100% | 83.4 |
| 79895 | RS Mitra Husada | 12 | 2023 | 07-04-2024 | 90.43% | 99% | 100% | 83.33% | 90% | 4.5% | 89.09% | 100% | 95.16% | 90% | 100% | 100% | 0 |
| 79896 | RS Ibu dan Anak Bina Medika | 12 | 2023 | 01-05-2024 | 98.17% | 100% | 100% | 100% | 75.71% | 0% | 59.28% | 100% | 100% | 100% | 100% | 100% | 88.75 |
| 79897 | RS Surya Medika PKU Muhammadiyah Sumbawa | 12 | 2023 | 01-10-2024 | 97.7% | 100% | 100% | 0% | 94.74% | 0% | 78.64% | 100% | 89% | 84.64% | 100% | 100% | 77.33 |
| 79898 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 12 | 2023 | 01-08-2024 | 98.64% | 97% | 100% | 100% | 98.95% | 0% | 57.41% | 100% | 88% | 100% | 80% | 100% | 81.4 |
| 79899 | RS Balimed Buleleng | 12 | 2023 | 01-10-2024 | 99.04% | 100% | 100% | 100% | 80.22% | 0% | 94.17% | 100% | 100% | 100% | 0% | 100% | 82 |
| 79900 | RS Khusus Mata Ramata | 12 | 2023 | 01-09-2024 | 95% | 100% | 100% | 0% | 86.1% | 10.19% | 90.62% | 100% | 56.96% | 92.65% | 100% | 100% | 155 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.