Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 79901 | RS Umum Daerah Serpong Utara | 12 | 2023 | 01-09-2024 | 100% | 100% | 100% | 100% | 100% | 0% | 97.03% | 100% | 100% | 100% | 100% | 100% | 78.6 |
| 79902 | RS Umum Bhakti Asih | 12 | 2023 | 01-09-2024 | 96.78% | 99% | 99.89% | 94.95% | 61.14% | 0.23% | 42.38% | 96.69% | 99.96% | 51.45% | 99.38% | 93.33% | 88.7 |
| 79903 | RS Fatimah | 12 | 2023 | 01-09-2024 | 97.72% | 100% | 100% | 0% | 91.69% | 1.72% | 86.78% | 100% | 100% | 100% | 100% | 100% | 97 |
| 79904 | RS Khusus Jiwa Dharma Graha | 12 | 2023 | 01-06-2024 | 90.7% | 100% | 100% | % | 89.66% | % | 80.4% | 0% | 100% | 73.33% | 100% | 100% | 87 |
| 79905 | RS Umum Daerah Giri Emas | 12 | 2023 | 01-10-2024 | 94.02% | 89% | 100% | 0% | 92.56% | 0% | 100% | 100% | 100% | 100% | 95.27% | 100% | 91.62 |
| 79906 | RS Umum Hermina Tangerang | 12 | 2023 | 01-09-2024 | 97.31% | 100% | 100% | 87.5% | 80.7% | 0% | 83.95% | 100% | 100% | 96% | 100% | 100% | 99.87 |
| 79907 | RS Mata Achmad Wardi BWI-DD | 12 | 2023 | - | 91% | 100% | 100% | 0% | 100% | 3.94% | 100% | 100% | 89.1% | 100% | 100% | 100% | 83 |
| 79908 | RS Ibu dan Anak Puri Bunda | 12 | 2023 | 01-10-2024 | 96% | 100% | 100% | 100% | 100% | 0.81% | 94.35% | 100% | 100% | 93.33% | 100% | 100% | 97 |
| 79909 | RS Umum Surya Husadha | 12 | 2023 | 01-09-2024 | 96.28% | 100% | 100% | 0% | 93.23% | 0% | 98.83% | 100% | 91.5% | 86.4% | 100% | 100% | 79.17 |
| 79910 | RS Ibu dan Anak Permata Sarana Husada | 12 | 2023 | 01-10-2024 | 97.63% | 100% | 100% | 100% | 96.46% | 2.17% | 100% | 100% | 100% | 100% | 100% | 100% | 71 |
| 79911 | RS Tiara | 12 | 2023 | 09-04-2024 | 98.43% | 100% | 100% | 100% | 71.44% | 0% | 78.48% | 98.11% | 100% | 79.01% | 100% | 100% | 91.49 |
| 79912 | RS Permata Pamulang | 12 | 2023 | 01-09-2024 | 93% | 94% | 100% | 100% | 84% | 0% | 86% | 100% | 85.03% | 84% | 100% | 100% | 90 |
| 79913 | RS Sari Asih Ciputat | 12 | 2023 | 01-06-2024 | 95% | 94% | 100% | 100% | 60% | 0.24% | 79.64% | 100% | 99.9% | 57.58% | 99.77% | 80% | 0 |
| 79914 | Brawijaya Hospital Tangerang | 12 | 2023 | 01-10-2024 | 85.71% | 87% | 99.35% | 100% | 73.23% | 2.29% | 93.53% | 100% | 100% | 0% | 100% | 100% | 76.52 |
| 79915 | RS Syarif Hidayatullah | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 78.52% | 4.17% | 80.61% | 100% | 76.88% | 86.91% | 98.67% | 100% | 90 |
| 79916 | RS Khusus Mata Bali Mandara | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82.28 |
| 79917 | RS Rumah Indonesia Sehat | 12 | 2023 | 01-09-2024 | 92% | 99% | 97.26% | 100% | 69.64% | 0% | 70.86% | 100% | 92.53% | 69.64% | 92.38% | 100% | 86 |
| 79918 | RS Bhayangkara Denpasar | 12 | 2023 | 01-09-2024 | 87% | 100% | 99.58% | 100% | 99.22% | 0% | 96.39% | 100% | 99.86% | 85.71% | 100% | 100% | 97.66 |
| 79919 | RS Umum Daerah Wangaya | 12 | 2023 | 01-09-2024 | 94.28% | 97% | 100% | 100% | 100% | 3.77% | 89.99% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 79920 | RS Sari Asih Sangiang | 12 | 2023 | - | 99% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 79921 | RS Ibu dan Anak Bunda Ciputat | 12 | 2023 | 01-09-2024 | 97.81% | 100% | 100% | 100% | 87.5% | 0% | 80.69% | 100% | 100% | 100% | 100% | 100% | 88.45 |
| 79922 | RS Ibu dan Anak Dhia | 12 | 2023 | 01-05-2024 | 85.51% | 97% | 100% | 100% | 96.48% | 0% | 80% | 0% | 96.61% | 94.12% | 100% | 100% | 1540 |
| 79923 | RS Ibu dan Anak Buah Hati Pamulang | 12 | 2023 | 01-01-1970 | 95% | 100% | 100% | 0% | 0% | 100% | 100% | 0% | 0% | 100% | 0% | 0% | 80 |
| 79924 | RS Umum Surya Husadha | 12 | 2023 | - | 99% | 100% | 100% | 100% | 100% | 0% | 94.14% | 100% | 96.1% | 100% | 100% | 100% | 96.56 |
| 79925 | RS TK. II Udayana | 12 | 2023 | 01-08-2024 | 99.79% | 100% | 99.95% | 92.86% | 87.55% | 0% | 97.21% | 100% | 98.66% | 86.44% | 100% | 100% | 85.25 |
| 79926 | RS Umum Daerah Kota Tangerang | 12 | 2023 | 01-10-2024 | 86.72% | 100% | 100% | 0% | 96.15% | 4.52% | 100% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 79927 | RS Dinda | 12 | 2023 | 01-10-2024 | 99.42% | 100% | 100% | 89.29% | 91.41% | 1.61% | 100% | 100% | 100% | 100% | 100% | 100% | 94 |
| 79928 | RS Hermina Serpong | 12 | 2023 | 01-10-2024 | 93.17% | 98% | 100% | 100% | 70.97% | 0% | 90% | 100% | 100% | 60% | 100% | 0% | 0 |
| 79929 | RS Sari Asih Ciledug | 12 | 2023 | 01-01-1970 | 87.33% | 100% | 97.61% | 100% | 88.18% | 0% | 82.67% | 100% | 93.67% | 87.5% | 97.07% | 100% | 0 |
| 79930 | RS Ibu dan Anak Vitalaya | 12 | 2023 | 01-01-1970 | 0% | 0% | 100% | 100% | 85.16% | 3.45% | 75.34% | 100% | 100% | 75% | 100% | 100% | 0 |
| 79931 | RS Umum Bali Royal | 12 | 2023 | 01-09-2024 | 90% | 100% | 100% | 100% | 100% | 1.04% | 88.85% | 100% | 100% | 100% | 100% | 100% | 90.67 |
| 79932 | RS Hermina Ciputat | 12 | 2023 | 01-09-2024 | 98% | 100% | 98% | 100% | 95% | 0.32% | 86% | 100% | 100% | 86.67% | 100% | 100% | 99 |
| 79933 | RS Mulya | 12 | 2023 | 04-08-2024 | 100% | 100% | 100% | 0% | 92.86% | 7.39% | 84.62% | 100% | 100% | 0% | 100% | 100% | 81.32 |
| 79934 | RS Medika BSD | 12 | 2023 | 01-10-2024 | 96.39% | 100% | 87.58% | 0% | 73.81% | 0% | 64.67% | 100% | 81.14% | 0% | 94.23% | 100% | 0 |
| 79935 | RS Umum Shanti Graha | 12 | 2023 | 01-09-2024 | 90.5% | 100% | 100% | 100% | 94.43% | 0% | 100% | 100% | 87.17% | 88% | 100% | 100% | 87.5 |
| 79936 | RS Ibu dan Anak Gebang Medika | 12 | 2023 | 01-06-2024 | 41.67% | 81% | 0% | 100% | 94.43% | 0% | 49.68% | 100% | 100% | 93.75% | 100% | 100% | 95.74 |
| 79937 | RS Umum Daerah Pondok Aren | 12 | 2023 | 01-05-2024 | 97.73% | 95% | 98.18% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 81 |
| 79938 | RS Murni Teguh Ciledug | 12 | 2023 | 01-03-2024 | 100% | 100% | 100% | 100% | 97.69% | 0% | 78.67% | 100% | 100% | 100% | 100% | 100% | 88.58 |
| 79939 | RS Umum Kasih Ibu | 12 | 2023 | 01-08-2024 | 99% | 100% | 100% | 0% | 95.45% | 0% | 88.16% | 100% | 96.61% | 100% | 100% | 100% | 89.96 |
| 79940 | RS umum Karya Dharma Husada | 12 | 2023 | 01-08-2024 | 81% | 96% | 100% | 100% | 99.29% | 0% | 83.79% | 100% | 92.65% | 80% | 100% | 100% | 85 |
| 79941 | RS Umum Kasih Ibu Saba | 12 | 2023 | 01-10-2024 | 97.34% | 100% | 100% | 0% | 85% | 10.71% | 95.17% | 100% | 100% | 100% | 100% | 100% | 0 |
| 79942 | RS Umum Daerah Awet Muda Narmada | 12 | 2023 | 01-09-2024 | 86.17% | 100% | 100% | 100% | 100% | 1.15% | 95.45% | 100% | 83.02% | 87.5% | 100% | 100% | 84.6 |
| 79943 | RS Cinta Kasih | 12 | 2023 | 01-05-2024 | 86.5% | 100% | 100% | 0% | 41.54% | 0% | 41.54% | 100% | 100% | 76.33% | 100% | 100% | 0 |
| 79944 | RS Islam Sari Asih Ar-rahmah | 12 | 2023 | 01-01-1970 | 98.45% | 98% | 100% | 100% | 87.05% | 0% | 79.57% | 100% | 92.69% | 90.72% | 99.33% | 100% | 0 |
| 79945 | RS Buah Hati Ciputat | 12 | 2023 | 01-10-2024 | 100% | 96% | 100% | 83.33% | 87.06% | 1.89% | 83.09% | 100% | 97.42% | 88.24% | 100% | 97.3% | 80.2 |
| 79946 | RS Umum Parama Sidhi | 12 | 2023 | 01-05-2024 | 85% | 95% | 91% | 100% | 87% | 0.63% | 87.29% | 100% | 81% | 94.74% | 100% | 0% | 96.32 |
| 79947 | RS Umum Ibunda | 12 | 2023 | 01-11-2024 | 89.03% | 86% | 96.93% | 0% | 83.1% | 0% | 79.74% | 100% | 79.1% | 80% | 86.79% | 100% | 88.3 |
| 79948 | RS Melati | 12 | 2023 | 01-10-2024 | 99.79% | 100% | 100% | 100% | 77.27% | 0% | 55.83% | 100% | 100% | 85.19% | 100% | 100% | 84.48 |
| 79949 | RS Umum Daerah Kota Tangerang Selatan | 12 | 2023 | 01-09-2024 | 81.5% | 100% | 100% | 100% | 89.25% | 0% | 100% | 100% | 99.72% | 88.59% | 100% | 100% | 92.32 |
| 79950 | RS Khusus THT-Bedah KL Proklamasi BSD | 12 | 2023 | 01-09-2024 | 98.5% | 89% | 100% | % | 45.02% | 0% | 100% | 0% | 94.68% | 100% | 100% | 81.82% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.