Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 79951 | RS Umum Daerah Provinsi NTB | 12 | 2023 | 01-10-2024 | 91.59% | 100% | 99.62% | 76.47% | 86% | 1.67% | 99.43% | 96.4% | 91.56% | 83.14% | 97.83% | 100% | 89 |
| 79952 | RS Eka | 12 | 2023 | - | 92.3% | 98% | 100% | 0% | 96% | 4.24% | 83.85% | 100% | 100% | 93.99% | 100% | 100% | 2.94 |
| 79953 | RS Umum Daerah Patut Patuh Patju | 12 | 2023 | 01-08-2024 | 96.51% | 99% | 100% | 100% | 93.83% | 0% | 100% | 100% | 97% | 100% | 100% | 100% | 0 |
| 79954 | RS Premier Bintaro | 12 | 2023 | 01-10-2024 | 95.26% | 99% | 99.43% | 0% | 91.25% | 13.03% | 74% | 100% | 92.58% | 0% | 100% | 97.28% | 87.08 |
| 79955 | RS Umum Daerah Negara | 12 | 2023 | 01-08-2024 | 86.63% | 98% | 100% | 80% | 88.37% | 2.7% | 100% | 100% | 100% | 97.17% | 100% | 100% | 0 |
| 79956 | RS Mayapada | 12 | 2023 | 01-09-2024 | 95.02% | 100% | 100% | 100% | 87.82% | 20.68% | 86.5% | 100% | 98.93% | 0% | 100% | 100% | 91 |
| 79957 | RS Umum Hj. Zubaeda Bantilan | 12 | 2023 | 01-09-2024 | 75% | 77% | 79.59% | 0% | 100% | 0% | 96.55% | 0% | 100% | 100% | 100% | 0% | 77.05 |
| 79958 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 97.5 |
| 79959 | RS Budi Agung Palu | 12 | 2023 | 01-09-2024 | 100% | 93% | 100% | 100% | 95.6% | 0% | 84% | 100% | 88.33% | 33.33% | 88% | 100% | 92 |
| 79960 | RS Maryam Citra Medika | 12 | 2023 | 01-09-2024 | 99.64% | 98% | 100% | 0% | 54.29% | 0% | 99.75% | 95.45% | 100% | 78.95% | 100% | 100% | 91.1 |
| 79961 | RS Umum Daerah Bolaang Mongondow Selatan | 12 | 2023 | 01-09-2024 | 88.46% | 98% | 100% | 0% | 67.5% | 0% | 94.55% | 100% | 98.46% | 68.33% | 100% | 100% | 81.66 |
| 79962 | RSUP Prof. Dr. R. D. Kandou | 12 | 2023 | - | 85.12% | 94% | 100% | 71.43% | 98.91% | 3.56% | 99.13% | 100% | 98.13% | 100% | 100% | 100% | 97 |
| 79963 | RS Ibu Anak Asih Balikpapan | 12 | 2023 | 01-08-2024 | 84.04% | 98% | 100% | 100% | 87.43% | 0% | 81.12% | 100% | 85.83% | 84.97% | 100% | 92.25% | 90.11 |
| 79964 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 12 | 2023 | 01-09-2024 | 89.05% | 99% | 100% | 85.71% | 90.38% | 1.52% | 90.91% | 98.43% | 88.69% | 85.71% | 100% | 100% | 83.035 |
| 79965 | RS Hikmah Sejahtera Belopa | 12 | 2023 | 01-10-2024 | 91% | 97% | 97.22% | 100% | 98.86% | 0% | 99.45% | 100% | 99.85% | 100% | 100% | 100% | 0 |
| 79966 | RS Bhayangkara Tarakan | 12 | 2023 | 01-10-2024 | 82% | 91% | 100% | 100% | 71.27% | 0% | 66.67% | 83.33% | 100% | 0% | 78.57% | 0% | 0 |
| 79967 | RS Umum Daerah Arifin Numang | 12 | 2023 | 01-10-2024 | 41.97% | 63% | 100% | 100% | 50.41% | 23.33% | 50.75% | 100% | 99.99% | 80.85% | 100% | 100% | 79.2 |
| 79968 | RS Umum Bhakti Nugraha | 12 | 2023 | 01-01-1970 | 95% | 94% | 100% | 0% | 90% | 0% | 90% | 90% | 90% | 90% | 100% | 0% | 90 |
| 79969 | RS Umum Daerah Batara Guru | 12 | 2023 | 01-10-2024 | 77.04% | 98% | 99.74% | 81.25% | 36.07% | 7.95% | 72.67% | 100% | 82.1% | 80% | 100% | 0% | 80.616 |
| 79970 | RS Tk. II Dr. R. Hardjanto | 12 | 2023 | 01-10-2024 | 92.11% | 99% | 100% | 0% | 97.97% | 0% | 90.12% | 100% | 84.43% | 98.95% | 100% | 100% | 90.52 |
| 79971 | RS Umum Daerah Madani Palu | 12 | 2023 | 01-05-2024 | 86.1% | 99% | 100% | 0% | 42.77% | 0% | 99.73% | 100% | 88.74% | 100% | 100% | 0% | 0 |
| 79972 | RS Siloam GMIM Sonder | 12 | 2023 | 01-10-2024 | 95.02% | 98% | 97.01% | 0% | 89.15% | 15.62% | 98.43% | 100% | 100% | 96.28% | 99.9% | 100% | 92 |
| 79973 | RS Umum Daerah Kabupaten Sinjai | 12 | 2023 | 01-09-2024 | 93.31% | 96% | 93.11% | 100% | 64.69% | 3.06% | 90.14% | 100% | 100% | 88.55% | 98.22% | 100% | 80.88 |
| 79974 | RS Umum Daerah Anugerah | 12 | 2023 | 01-09-2024 | 81.4% | 99% | 93.95% | 40% | 72.51% | 0% | 95.89% | 100% | 100% | 82.27% | 100% | 100% | 91.62 |
| 79975 | RS Pelita Kasih | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 89% | 100% | 100% | 100% | 100% | 0% | 78.03 |
| 79976 | RS Umum Daerah Bolaang Mongondow Timur | 12 | 2023 | 01-09-2024 | 88.36% | 99% | 99.15% | 0% | 72.73% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82.5 |
| 79977 | RS Umum Daerah dr.H. Jusuf SK | 12 | 2023 | 01-01-1970 | 89.56% | 92% | 95.91% | 0% | 60.82% | 20.99% | 63.22% | 100% | 100% | 0% | 95.83% | 100% | 0 |
| 79978 | RS LNG Badak | 12 | 2023 | 01-10-2024 | 82.04% | 100% | 100% | 0% | 92.1% | 0% | 45.71% | 100% | 85.59% | 100% | 100% | 100% | 82 |
| 79979 | RS Hermina Manado | 12 | 2023 | 01-11-2024 | 94.5% | 100% | 100% | 100% | 73.61% | 2.21% | 55.81% | 100% | 100% | 80% | 100% | 100% | 91.57 |
| 79980 | RS Hermina Balikpapan | 12 | 2023 | 12-12-2024 | 93% | 93% | 90.91% | 100% | 60% | 0% | 80% | 90.91% | 83.33% | 83.33% | 76.92% | 81.82% | 0 |
| 79981 | RS Bhayangkara Palu | 12 | 2023 | 01-01-1970 | 98.6% | 100% | 100% | 95% | 97% | 4.35% | 100% | 100% | 95.97% | 90% | 100% | 100% | 80 |
| 79982 | RS Umum Daerah Tagulandang | 12 | 2023 | 01-10-2024 | 96% | 93% | 92.31% | 0% | 97.66% | 100% | 100% | 100% | 99.33% | 80% | 100% | 100% | 80 |
| 79983 | RS Bhayangkara Balikpapan | 12 | 2023 | - | 93% | 100% | 100% | 100% | 90% | 0% | 90.5% | 100% | 91% | 89% | 100% | 100% | 89 |
| 79984 | RS Pertamina Tarakan | 12 | 2023 | 01-10-2024 | 87.33% | 100% | 100% | 100% | 100% | 0% | 84.88% | 100% | 81.54% | 100% | 100% | 100% | 66.2 |
| 79985 | RS Umum Daerah Lanto Daeng Pasewang | 12 | 2023 | 01-06-2024 | 83.5% | 88% | 97.3% | 0% | 40.85% | 0% | 85.94% | 100% | 86.43% | 96.77% | 95.1% | 100% | 88.43 |
| 79986 | RS Umum Daerah Mitra Sehat | 12 | 2023 | 01-10-2024 | 97.63% | 100% | 100% | 0% | 88.49% | 0% | 85.71% | 100% | 96% | 100% | 100% | 0% | 86.619 |
| 79987 | RS Bethesda GMIM Tomohon | 12 | 2023 | 01-09-2024 | 85.34% | 88% | 49.32% | 0% | 53.54% | 0% | 88.55% | 100% | 80.95% | 0% | 51.82% | 0% | 0 |
| 79988 | RS Pupuk Kaltim | 12 | 2023 | 01-09-2024 | 90.8% | 92% | 100% | 0% | 89.14% | 0% | 82.36% | 100% | 98.47% | 0% | 100% | 100% | 98 |
| 79989 | RS Umum Daerah Sepaku Tipe D | 12 | 2023 | - | 0% | 0% | 93.37% | 0% | 93.79% | 0% | 85.83% | 100% | 96.07% | 0% | 75% | 0% | 0 |
| 79990 | RS Umum Daerah Pratama Togean | 12 | 2023 | 01-09-2024 | 94% | 93% | 0% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 89.28 |
| 79991 | RS Ibu dan Anak Tinatapura | 12 | 2023 | 01-10-2024 | 90% | 100% | 100% | 100% | 91.74% | 0% | 88% | 100% | 92% | 90% | 0% | 0% | 0 |
| 79992 | RS Umum Daerah ODSK | 12 | 2023 | 08-06-2024 | 86.62% | 86% | 99.65% | 0% | 99.55% | 0% | 89.17% | 100% | 96.57% | 94.55% | 100% | 0% | 0 |
| 79993 | RS Umum Yapika | 12 | 2023 | 01-08-2024 | 83% | 92% | 96.99% | 100% | 74.14% | 0% | 71.83% | 100% | 75.79% | 71.74% | 100% | 100% | 78.5 |
| 79994 | RS Umum Anugrah Pangkajene | 12 | 2023 | 01-01-1970 | 88% | 90% | 95.9% | 100% | 85.23% | 5.26% | 84.62% | 100% | 78.62% | 82.61% | 100% | 100% | 91 |
| 79995 | RS Umum Daerah Sangkulirang | 12 | 2023 | 01-10-2024 | 63% | 68% | 100% | 0% | 58% | 0% | 97.4% | 100% | 91.49% | 100% | 62.5% | 0% | 81.09 |
| 79996 | RSU Ratatotok Buyat | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 100% | 87.59% | 0% | 77.62% | 100% | 80.37% | 100% | 100% | 100% | 80 |
| 79997 | RS Umum Inco Sorowako | 12 | 2023 | 01-10-2024 | 91% | 96% | 100% | 100% | 99.29% | 0% | 88.89% | 100% | 100% | 100% | 100% | 100% | 95.96 |
| 79998 | RS Umum Daerah dr. La Palaloi | 12 | 2023 | 01-10-2024 | 99.75% | 100% | 99.58% | 0% | 52.8% | 13.6% | 69.96% | 100% | 100% | 0% | 99.83% | 100% | 84 |
| 79999 | RS Hermina Samarinda | 12 | 2023 | 01-10-2024 | 80.5% | 97% | 100% | 91.67% | 98.67% | 4.14% | 86.67% | 100% | 99.6% | 100% | 100% | 100% | 90.83 |
| 80000 | RS Umum Daerah Massenrempulu Enrekang | 12 | 2023 | 01-08-2024 | 77.5% | 89% | 100% | 0% | 12.41% | 0.78% | 86.77% | 94.49% | 94.73% | 100% | 100% | 100% | 74.95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.