Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 80001 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 12 | 2023 | 01-08-2024 | 90.38% | 97% | 100% | 100% | 76.92% | 1.98% | 86.67% | 100% | 99.34% | 91.67% | 100% | 100% | 94.8 |
| 80002 | RS Tk. IV DR. M. Yasin Bone | 12 | 2023 | 01-10-2024 | 97.13% | 100% | 100% | 100% | 95.33% | 3.85% | 92.44% | 100% | 96.43% | 87.43% | 100% | 88.46% | 85.85 |
| 80003 | RS Umum Tingkat IV Lanud Balikpapan | 12 | 2023 | 03-01-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 83.16% | 100% | 0% | 0% | 0 |
| 80004 | RS Umum Daerah Nene Mallomo | 12 | 2023 | 01-08-2024 | 90.15% | 100% | 98.12% | 100% | 97.25% | 0% | 89.13% | 95.42% | 88.93% | 75.44% | 95.26% | 100% | 78.48 |
| 80005 | RS Advent Manado | 12 | 2023 | 01-09-2024 | 89.66% | 99% | 99.24% | 25% | 50.63% | 0% | 89.7% | 100% | 100% | 85% | 100% | 80% | 280 |
| 80006 | RS Gigi dan Mulut Universitas Sam Ratulangi | 12 | 2023 | 01-10-2024 | 94.79% | 100% | 100% | 0% | 83.78% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 80007 | RS Budi Mulia Bitung | 12 | 2023 | 01-09-2024 | 87.43% | 97% | 96.12% | 100% | 71.76% | 34.94% | 93.24% | 100% | 100% | 60% | 64.22% | 100% | 81.9 |
| 80008 | RS Umum Kota Tarakan | 12 | 2023 | 01-09-2024 | 90.36% | 94% | 96.53% | 0% | 100% | 48.57% | 93.91% | 100% | 93.58% | 0% | 100% | 100% | 82.45 |
| 80009 | RS Umum Daerah Tenriawaru Bone | 12 | 2023 | 01-10-2024 | 75.58% | 85% | 100% | 66.67% | 53.05% | 16.5% | 91.64% | 100% | 86.55% | 65% | 100% | 100% | 84.16 |
| 80010 | RS Umum Daerah Undata Palu | 12 | 2023 | 01-10-2024 | 89.93% | 92% | 89.3% | 0% | 74.83% | 4.11% | 97.6% | 91.48% | 93.72% | 80% | 93.41% | 100% | 0 |
| 80011 | RS Umum Daerah Pongtiku | 12 | 2023 | 01-10-2024 | 100% | 98% | 100% | 0% | 82.57% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 8.98 |
| 80012 | RS Umum Mokopido Toli-Toli | 12 | 2023 | 01-10-2024 | 87.5% | 96% | 100% | 0% | 81.27% | 0% | 96.77% | 84.09% | 93.92% | 92.54% | 100% | 100% | 252 |
| 80013 | RS Pupuk Kaltim Prima Sangata | 12 | 2023 | 01-09-2024 | 94.47% | 100% | 100% | 100% | 97.42% | 0% | 71.73% | 100% | 88.59% | 75% | 100% | 100% | 77 |
| 80014 | RS Umum Daerah Siwa | 12 | 2023 | 01-08-2024 | 96.34% | 94% | 93.85% | 100% | 75.27% | 0% | 89.73% | 100% | 99.74% | 100% | 76% | 100% | 87 |
| 80015 | RS Umum Daerah H. Padjonga Dg. Ngalle Takalar | 12 | 2023 | 01-06-2024 | 89% | 89% | 100% | 0% | 31.67% | 0.65% | 96.43% | 100% | 99.97% | 95.35% | 100% | 100% | 85 |
| 80016 | RS Ibu dan Anak Kirana Manado | 12 | 2023 | 09-04-2024 | 100% | 100% | 100% | 100% | 92% | 0% | 86% | 100% | 80.67% | 96% | 100% | 100% | 85 |
| 80017 | RS Umum Daerah Beriman | 12 | 2023 | 01-10-2024 | 88% | 99% | 100% | 0% | 83.18% | 0% | 90.75% | 100% | 98.5% | 100% | 100% | 100% | 82.05 |
| 80018 | RS TNI AU Lanud Sam Ratulangi | 12 | 2023 | 01-08-2024 | 97.5% | 100% | 100% | 0% | 92.59% | 0% | 89.66% | 100% | 96% | 88.24% | 89.29% | 100% | |
| 80019 | RS Umum Daerah Datu Pancaitana | 12 | 2023 | 01-10-2024 | 78.87% | 94% | 100% | 100% | 77.39% | 0% | 96.98% | 100% | 96.99% | 0% | 100% | 100% | 80.629 |
| 80020 | RS Umum Daerah Anuntaloko Parigi | 12 | 2023 | 01-08-2024 | 93% | 100% | 100% | 33.33% | 70.64% | 0% | 96.07% | 0% | 100% | 0% | 100% | 0% | 83.08 |
| 80021 | RS Umum Daerah Tora Belo | 12 | 2023 | 01-09-2024 | 88.37% | 89% | 100% | 100% | 87.36% | 2.56% | 100% | 0% | 99.07% | 98.04% | 100% | 80% | 84.88 |
| 80022 | RS Umum Daerah Batiling | 12 | 2023 | 01-10-2024 | 90% | 93% | 90.06% | 0% | 80.83% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 87.35 |
| 80023 | RS Umum Siloam Hospital Manado | 12 | 2023 | 01-09-2024 | 90.73% | 100% | 100% | 0% | 56.77% | 4.66% | 63.23% | 100% | 100% | 21.43% | 100% | 100% | 98 |
| 80024 | RS Umum Daerah Dr. Abdul Rivai | 12 | 2023 | 01-10-2024 | 86.09% | 99% | 98.81% | 84.21% | 25.01% | 5.38% | 96.68% | 100% | 98.12% | 90.82% | 100% | 75% | 81.83 |
| 80025 | RS Woodward | 12 | 2023 | 01-06-2024 | 90.64% | 98% | 100% | 100% | 81.59% | 2.94% | 99.35% | 100% | 100% | 81.48% | 100% | 94.83% | 0 |
| 80026 | RS Umum Daerah Ratu Aji Putri Botung | 12 | 2023 | 01-01-1970 | 70% | 87% | 100% | 66.67% | 39.84% | 0% | 89.84% | 100% | 99.99% | 85.23% | 100% | 100% | 85 |
| 80027 | RS Umum Manado Medical Center | 12 | 2023 | 01-08-2024 | 100% | 100% | 100% | 90.91% | 89.4% | 2.17% | 90.14% | 100% | 88.21% | 95.43% | 100% | 100% | 97.18 |
| 80028 | RS TK. II R. W. Mongisidi | 12 | 2023 | - | 100% | 100% | 100% | 90.91% | 96.77% | 3.33% | 98.05% | 100% | 99.27% | 89.29% | 100% | 100% | 0 |
| 80029 | RS Umum Daerah Mokoyurli Buol | 12 | 2023 | 01-09-2024 | 93.55% | 100% | 100% | 100% | 81.71% | 31.88% | 91.77% | 100% | 94.17% | 73.08% | 100% | 100% | 93 |
| 80030 | RS Hikmah Citra medika Sengkang | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 95.48% | 100% | 100% | 100% | 0 |
| 80031 | RS Umum Daerah Ampana | 12 | 2023 | 01-09-2024 | 79.64% | 80% | 76.7% | 85% | 76.5% | 0.92% | 92.52% | 100% | 99.98% | 42.86% | 98.63% | 100% | 81.53 |
| 80032 | RS Ibu dan Anak Defina | 12 | 2023 | 01-06-2024 | 100% | 100% | 100% | 100% | 98% | 0% | 100% | 100% | 96% | 100% | 100% | 0% | 90 |
| 80033 | RS Pancaran Kasih | 12 | 2023 | 01-09-2024 | 64% | 78% | 84.62% | 0% | 41.61% | 14.41% | 78.74% | 100% | 99.54% | 0% | 78.02% | 100% | 88.9 |
| 80034 | Rumkital dr. Wahyu Slamet Bitung | 12 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 80035 | RS Umum Daerah Andi Djemma Masamba | 12 | 2023 | 01-10-2024 | 60.81% | 84% | 96.06% | 58.33% | 71.49% | 1.06% | 80.8% | 100% | 99.61% | 80.23% | 97.85% | 100% | 84.1 |
| 80036 | RS Permata Bunda | 12 | 2023 | 01-10-2024 | 89% | 84% | 100% | 0% | 81.46% | 0% | 80.11% | 0% | 77.11% | 100% | 80.68% | 100% | 80.09 |
| 80037 | RS Umum Anutapura Palu | 12 | 2023 | 01-09-2024 | 88% | 100% | 94.88% | 66.67% | 79.88% | 9.18% | 98.88% | 100% | 81.21% | 100% | 57.89% | 100% | 79.42 |
| 80038 | RS Khusus Mata SMEC Balikpapan | 12 | 2023 | 07-05-2024 | 97.4% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98% | 100% | 100% | 100% | 0 |
| 80039 | Rumah Sakit Sinar Kasih Toraja | 12 | 2023 | 01-10-2024 | 93.33% | 96% | 100% | 100% | 86.86% | 4.22% | 90.67% | 100% | 90.29% | 88% | 100% | 100% | 94 |
| 80040 | RS Bhayangkara Manado | 12 | 2023 | 01-05-2024 | 100% | 100% | 100% | 100% | 97.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 97.43 |
| 80041 | RS Siaga Al-Munawwarah Samarinda | 12 | 2023 | 01-01-1970 | 89% | 91% | 99.13% | 100% | 83% | 4% | 83.33% | 100% | 89% | 82.86% | 90% | 86.67% | 80 |
| 80042 | RS Umum Daerah Rumbia | 12 | 2023 | 01-09-2024 | 65.82% | 89% | 96.3% | 0% | 92.55% | 0% | 95.35% | 0% | 67.36% | 0% | 100% | 0% | 0 |
| 80043 | RS Umum Daerah Akhmad Berahim | 12 | 2023 | 01-10-2024 | 80.66% | 96% | 97.3% | 0% | 77.78% | 0% | 100% | 100% | 93.93% | 85.71% | 90.74% | 0% | 0 |
| 80044 | RS Hikmah Sejahtera Sukamaju | 12 | 2023 | 01-01-1970 | 82.5% | 90% | 94% | 84% | 75% | 0% | 80% | 100% | 94% | 77.33% | 92.5% | 80% | 75 |
| 80045 | RS Umum Daerah Pratama Buol | 12 | 2023 | 01-08-2024 | 89.5% | 100% | 96.53% | 0% | 65.54% | 0% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 80046 | RS Medika Utama Permata | 12 | 2023 | 01-05-2026 | 95.19% | 95% | 100% | 100% | 97.48% | 0% | 95.02% | 100% | 94% | 97.27% | 0% | 0% | 96.45 |
| 80047 | RS Pratama Langap | 12 | 2023 | - | 25% | 24% | 33.33% | 0% | 20% | 0% | 0% | 0% | 22.22% | 33.33% | 0% | 0% | 2 |
| 80048 | RS Umum Daerah Kabupaten Nunukan | 12 | 2023 | 01-05-2024 | 76.9% | 93% | 100% | 57.14% | 95.56% | 4.85% | 95.63% | 89.57% | 99.8% | 0% | 100% | 100% | 0 |
| 80049 | RS Umum Daerah Kabupaten Malinau | 12 | 2023 | - | 0% | 0% | 0% | 100% | 70% | 1.25% | 0% | 0% | 93.02% | 0% | 0% | 0% | 0 |
| 80050 | RS Umum Daerah La Patarai | 12 | 2023 | 01-08-2024 | 93.9% | 100% | 100% | 100% | 89.07% | 100% | 92.31% | 100% | 100% | 0% | 100% | 100% | 97 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.