Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 81601 | RS Umum Shanti Graha | 2 | 2023 | - | 94.79% | 100% | 100% | % | 85.03% | 0% | 100% | 100% | 85.96% | 83.33% | 100% | 100% | 0 |
| 81602 | RS Umum Kertha Usadha | 2 | 2023 | - | 98.56% | 100% | 100% | 77.78% | 91.55% | 2.3% | 93.08% | 100% | 96.66% | 0% | 100% | 100% | 0 |
| 81603 | RS Umum Surya Husadha | 2 | 2023 | - | 98% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 89.92% | 100% | 100% | 100% | 0 |
| 81604 | RS Umum Sumbawa Besar | 2 | 2023 | - | 93.69% | 91% | 100% | 100% | 75.26% | 100% | 99.45% | 100% | 100% | 100% | 97.47% | 100% | 0 |
| 81605 | RS Ibu dan Anak Kuncup Bunga | 2 | 2023 | - | 72.5% | 82% | 51.22% | 0% | 100% | 0% | 88.37% | 0% | 85.71% | 0% | 100% | 100% | 0 |
| 81606 | RS Bhayangkara Denpasar | 2 | 2023 | - | 94% | 99% | 96.36% | 100% | 94.83% | 0% | 76% | 100% | 98.57% | 80% | 96.3% | 100% | 0 |
| 81607 | RS Umum Bhakti Rahayu | 2 | 2023 | - | 82.64% | 86% | 70% | 0% | 82.61% | 0% | 87.95% | 0% | 0% | 0% | 100% | 100% | 0 |
| 81608 | RS Jiwa Provinsi Bali | 2 | 2023 | - | 91.16% | 92% | 100% | 0% | 69.96% | 0% | 27.6% | 100% | 100% | 79.39% | 100% | 0% | 0 |
| 81609 | RS Cahaya Medika | 2 | 2023 | - | 91.07% | 95% | 77.76% | 94.55% | 92.24% | 1.8% | 70.61% | 98.94% | 63.82% | 58.97% | 100% | 100% | 0 |
| 81610 | RS Balimed Buleleng | 2 | 2023 | - | 99.28% | 100% | 100% | 100% | 100% | 0% | 96.05% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81611 | RS Umum Daerah Gema Santi Nusa Penida | 2 | 2023 | - | 80.59% | 85% | 95.83% | 0% | 99.63% | 0% | 100% | 100% | 97.78% | 0% | 97.91% | 0% | 0 |
| 81612 | RS Umum Daerah Patuh Karya | 2 | 2023 | - | 90.49% | 96% | 95.16% | 0% | 98.63% | 0% | 100% | 100% | 98.52% | 100% | 75% | 0% | 0 |
| 81613 | RS Ibu dan Anak Puri Bunda | 2 | 2023 | - | 98.05% | 98% | 100% | 100% | 94.34% | 2.76% | 91.2% | 100% | 99.78% | 99.53% | 100% | 100% | 0 |
| 81614 | RS Umum Daerah Giri Emas | 2 | 2023 | - | 81.36% | 87% | 100% | 0% | 92.41% | 0% | 100% | 100% | 90.91% | 0% | 88.07% | 100% | 0 |
| 81615 | RS Umum Dharma Yadnya | 2 | 2023 | - | 94.23% | 99% | 100% | 0% | 77.02% | 0% | 88.71% | 100% | 99.62% | 100% | 100% | 100% | 0 |
| 81616 | RS Umum Payangan | 2 | 2023 | - | 90.04% | 100% | 100% | 100% | 81% | 0% | 99.86% | 100% | 91.51% | 0% | 100% | 100% | 0 |
| 81617 | RS Umum Hermina Podomoro | 2 | 2023 | - | 95.5% | 94% | 97.22% | 100% | 88.57% | 2.86% | 91.43% | 100% | 97.88% | 74.29% | 100% | 100% | 0 |
| 81618 | RS Umum Daerah Jampang Kulon | 2 | 2023 | - | 89.61% | 92% | 99.25% | 100% | 64.1% | 0% | 87.04% | 100% | 82.99% | 93.33% | 93.99% | 100% | 0 |
| 81619 | RS Bhayangkara Cianjur | 2 | 2023 | - | 97.01% | 100% | 100% | 100% | 100% | 0% | 95.24% | 100% | 96.67% | 100% | 100% | 0% | 0 |
| 81620 | RS Umum Daerah Koja | 2 | 2023 | - | 82.5% | 88% | 100% | 100% | 100% | 0.69% | 100% | 100% | 93.6% | 89.71% | 93.06% | 100% | 0 |
| 81621 | RS Umum Intan Husada | 2 | 2023 | - | 89.95% | 90% | 97.25% | 100% | 83.91% | 21.74% | 83.91% | 100% | 52.6% | 100% | 94.81% | 100% | 0 |
| 81622 | RS Umum Citama | 2 | 2023 | - | 85.02% | 100% | 100% | 100% | 87.09% | 3.75% | 59.24% | 100% | 97.24% | 83.75% | 100% | 100% | 0 |
| 81623 | RS Umum Sukmul | 2 | 2023 | - | 84.39% | 100% | 100% | 26.67% | 100% | 0% | 78.32% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81624 | RS Umum Pelabuhan Tanjung Priok | 2 | 2023 | - | 90.53% | 90% | 100% | 100% | 88.7% | 0% | 66.67% | 100% | 99.79% | 94.35% | 99.84% | 100% | 0 |
| 81625 | RS Umum Sentra Medika Cibinong | 2 | 2023 | - | 86.59% | 93% | 97.73% | 66.67% | 38.44% | 10.14% | 35.27% | 100% | 95.04% | 89.51% | 100% | 100% | 0 |
| 81626 | RS Umum Mulyasari | 2 | 2023 | - | 85.46% | 80% | 11.22% | 100% | 99.88% | 0% | 61.04% | 4.8% | 99.7% | 100% | 25.73% | 100% | 0 |
| 81627 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 2 | 2023 | - | 93.96% | 91% | 91.3% | 100% | 84.72% | 6.56% | 100% | 100% | 93.43% | 100% | 100% | 100% | 0 |
| 81628 | RS Ibu dan Anak Grha Bunda | 2 | 2023 | - | 78.81% | 80% | 100% | 100% | 78.16% | 0% | 75.29% | 100% | 98.92% | 96.77% | 99.01% | 100% | 0 |
| 81629 | RS Umum dr Abdul Radjak Cengkareng | 2 | 2023 | - | 93.6% | 100% | 100% | 100% | 98.8% | 2.08% | 78.57% | 100% | 93.99% | 0% | 100% | 100% | 0 |
| 81630 | RS Umum Mitra Kasih | 2 | 2023 | - | 28.26% | 59% | 53.39% | 5.88% | 59.06% | 100% | 63.89% | 100% | 96.23% | 26.67% | 99.9% | 100% | 0 |
| 81631 | RS Umum Akademik Atma Jaya | 2 | 2023 | - | 74.84% | 100% | 100% | 100% | 66.03% | 14.16% | 61.23% | 100% | 96.29% | 100% | 100% | 83.33% | 0 |
| 81632 | RS Umum Cinta Kasih Tzu Chi | 2 | 2023 | - | 83.69% | 96% | 99.98% | 100% | 52.75% | 3.02% | 70.38% | 100% | 85.32% | 100% | 98.85% | 100% | 0 |
| 81633 | RS Umum Hermina Mekarsari | 2 | 2023 | - | 91.07% | 99% | 100% | 90% | 89% | 0.68% | 72.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81634 | RS Umum Royal Taruma | 2 | 2023 | - | 91.14% | 100% | 100% | 100% | 92.18% | 9.65% | 62.21% | 100% | 100% | 83.93% | 100% | 100% | 0 |
| 81635 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 2 | 2023 | - | 93.6% | 100% | 100% | 100% | 97.41% | 0% | 70.11% | 100% | 94.18% | 78.67% | 100% | 100% | 0 |
| 81636 | RS Ibu dan Anak dr. Hj. Karmini EH | 2 | 2023 | - | 86.16% | 97% | 100% | 100% | 61.9% | 0% | 70.27% | 100% | 88.25% | 80.58% | 100% | 100% | 0 |
| 81637 | RS Ibu dan Anak St. Yusuf | 2 | 2023 | - | 100% | 100% | 100% | 42.86% | 79.02% | 81.82% | 77.04% | 100% | 100% | 100% | 100% | 0% | 0 |
| 81638 | RS Umum Medika Dramaga | 2 | 2023 | - | 74.43% | 67% | 100% | 0% | 91.32% | 5.39% | 53.29% | 100% | 100% | 80% | 100% | 100% | 0 |
| 81639 | RS Khusus Mata Jakarta Eye Center Kedoya | 2 | 2023 | - | 94.5% | 100% | 89.74% | 0% | 95.42% | 4.07% | 87.65% | 100% | 0% | 0% | 100% | 100% | 0 |
| 81640 | RS Gigi dan Mulut Maranatha | 2 | 2023 | - | 89.68% | 93% | 100% | 0% | 97.54% | 0% | 100% | 0% | 90.91% | 0% | 100% | 100% | 0 |
| 81641 | RS Umum Jasa Kartini | 2 | 2023 | - | 81.93% | 81% | 99.84% | 100% | 85.22% | 3.03% | 94.68% | 100% | 81.42% | 94.12% | 100% | 66.67% | 0 |
| 81642 | RS Gigi dan Mulut FKG Universitas Trisakti | 2 | 2023 | - | 100% | 100% | 100% | % | 80% | % | 0% | 0% | 80% | 100% | 0% | 100% | 0 |
| 81643 | RS Umum Betha Medika | 2 | 2023 | - | 81.85% | 83% | 99.87% | 97% | 66.67% | 1.67% | 77.18% | 100% | 99.72% | 92.36% | 99.15% | 100% | 0 |
| 81644 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 2 | 2023 | - | 94.9% | 95% | 100% | 100% | 94.72% | 0% | 100% | 100% | 99.91% | 74.58% | 99.63% | 100% | 0 |
| 81645 | RS Umum Daerah Kalideres | 2 | 2023 | - | 93.45% | 100% | 100% | 100% | 60.95% | 0% | 77.1% | 100% | 99.83% | 62.1% | 100% | 100% | 0 |
| 81646 | RS Umum Mitra Keluarga Kalideres | 2 | 2023 | - | 97.59% | 95% | 100% | 100% | 52.68% | 0% | 69.27% | 100% | 100% | 99.42% | 100% | 100% | 0 |
| 81647 | RS Umum Ciputra Hospital Citragarden City | 2 | 2023 | - | 93.1% | 95% | 100% | 0% | 83.18% | 2.65% | 45.07% | 100% | 99.67% | 80% | 100% | 100% | 0 |
| 81648 | RS Umum Daerah Taman Sari | 2 | 2023 | - | 91.18% | 100% | 100% | 0% | 80.01% | 0% | 84.52% | 100% | 97.29% | 0% | 100% | 100% | 0 |
| 81649 | RS Umum Daerah Cileungsi | 2 | 2023 | - | 71.89% | 72% | 95.61% | % | 99.85% | 4.6% | 83.73% | 100% | 91.01% | 90% | 100% | 100% | 0 |
| 81650 | RS Umum Daerah Singaparna Medika Citrautama | 2 | 2023 | - | 90.41% | 92% | 99.36% | 20% | 59.34% | 21.05% | 79.11% | 97.77% | 99.77% | 97.31% | 98.94% | 84.62% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.