Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 81501 | RS Syarif Hidayatullah | 2 | 2023 | - | 93.5% | 94% | 99.19% | 100% | 90.12% | 0% | 52.76% | 100% | 75.56% | 80.36% | 96.47% | 100% | 0 |
| 81502 | RS Aqidah | 2 | 2023 | - | 88.25% | 88% | 100% | 85.71% | 77.79% | 3.85% | 80.95% | 92.11% | 81.92% | 85.91% | 100% | 100% | 0 |
| 81503 | RS Sari Asih Sangiang | 2 | 2023 | - | 89.5% | 100% | 100% | 92.31% | 100% | 3.7% | 100% | 100% | 99.2% | 97.41% | 100% | 100% | 0 |
| 81504 | RS Permata Pamulang | 2 | 2023 | - | 87% | 96% | 100% | 66.67% | 84% | 4.14% | 88% | 100% | 86% | 82.86% | 100% | 80% | 0 |
| 81505 | RS Hermina Ciputat | 2 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 81506 | RS Umum Kertayasa | 2 | 2023 | - | 89.5% | 95% | 97.83% | 0% | 100% | 0% | 91.67% | 0% | 41.92% | 91.67% | 100% | 100% | 0 |
| 81507 | RS Ibu dan Anak Assyifa | 2 | 2023 | - | 94.5% | 100% | 100% | 100% | 80.47% | 100% | 82.67% | 100% | 56.25% | 76.56% | 71.43% | 100% | 0 |
| 81508 | RS Umum Daerah Banten | 2 | 2023 | - | 85.19% | 100% | 99.65% | 66.67% | 88.74% | 16.73% | 91.06% | 100% | 88.83% | 60.71% | 100% | 100% | 0 |
| 81509 | RS Umum Daerah Sanjiwani Gianyar | 2 | 2023 | - | 90.5% | 100% | 100% | 100% | 83.43% | 0.54% | 89.81% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 81510 | RS Umum Bunda | 2 | 2023 | - | 96.4% | 98% | 100% | 100% | 96% | 0% | 98.54% | 100% | 84.45% | 90.32% | 100% | 100% | 0 |
| 81511 | RS Umum Premagana | 2 | 2023 | - | 88.23% | 100% | 100% | 100% | 86% | 0% | 80.1% | 100% | 98.1% | 95.63% | 100% | 100% | 0 |
| 81512 | RS Khusus Bedah BIMC | 2 | 2023 | - | 85.65% | 97% | 100% | 0% | 95.32% | 0% | 77.35% | 100% | 99.58% | 66.67% | 100% | 100% | 0 |
| 81513 | RS Medika BSD | 2 | 2023 | - | 87.21% | 95% | 99.53% | 100% | 79.13% | 7.69% | 53.45% | 100% | 76.75% | 0% | 100% | 100% | 0 |
| 81514 | RS Tonggak Husada | 2 | 2023 | - | 90% | 100% | 100% | 100% | 96.1% | 0% | 82.69% | 100% | 89.32% | 100% | 100% | 100% | 0 |
| 81515 | RS Umum Daerah dr. Drajat Prawiranegara | 2 | 2023 | - | 92.3% | 98% | 100% | 100% | 71.04% | 3.63% | 85.46% | 91.83% | 91.63% | 92.86% | 100% | 0% | 0 |
| 81516 | RS Ibu dan Anak Puri Bunda Tabanan | 2 | 2023 | - | 98.05% | 98% | 100% | 100% | 99.07% | 4.27% | 89.58% | 100% | 100% | 98.02% | 100% | 100% | 0 |
| 81517 | RS Ibu dan Anak Bina Medika | 2 | 2023 | - | 98.77% | 100% | 100% | 100% | 64.73% | 0% | 67.19% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81518 | RS Umum Wisma Prashanti | 2 | 2023 | - | 86.95% | 96% | 100% | 100% | 100% | 0% | 41.58% | 100% | 99.99% | 60% | 89.32% | 100% | 0 |
| 81519 | RS Umum Bhakti Asih | 2 | 2023 | - | 96.69% | 93% | 98.11% | 82.47% | 44.18% | 0.26% | 49.1% | 84.89% | 99.93% | 66.67% | 97.29% | 85.71% | 0 |
| 81520 | RS Fatimah | 2 | 2023 | - | 85% | 100% | 100% | 80% | 90.58% | 3.77% | 80.17% | 80% | 90.12% | 80% | 100% | 100% | 0 |
| 81521 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 2 | 2023 | - | 79.13% | 89% | 90.98% | 100% | 98.81% | 0% | 65% | 100% | 71.64% | 100% | 67.89% | 100% | 0 |
| 81522 | RS Karang Tengah Medika | 2 | 2023 | - | 85.12% | 100% | 90.36% | 100% | 80% | 0% | 86.46% | 100% | 95.84% | 57.14% | 100% | 100% | 0 |
| 81523 | RS Ibu dan Anak Cahaya Bunda | 2 | 2023 | - | 89% | 100% | 100% | 86.96% | 70.31% | 4.62% | 95.31% | 100% | 89.06% | 82.81% | 93.75% | 100% | 0 |
| 81524 | RS Umum Daerah Negara | 2 | 2023 | - | 97.86% | 99% | 100% | 100% | 85.87% | 1.55% | 100% | 100% | 100% | 89.04% | 100% | 0% | 0 |
| 81525 | RS Umum Daerah Serpong Utara | 2 | 2023 | - | 99.57% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 98.94% | 100% | 100% | 100% | 0 |
| 81526 | RS Umum Kasih Ibu Tabanan | 2 | 2023 | - | 93.83% | 100% | 99.43% | 0% | 100% | 0% | 59.88% | 100% | 84.25% | 15.79% | 100% | 100% | 0 |
| 81527 | RS Mulya | 2 | 2023 | - | 99.5% | 99% | 100% | 0% | 89.25% | 4.97% | 85.29% | 100% | 100% | 90% | 98% | 100% | 0 |
| 81528 | RS Kurnia Serang | 2 | 2023 | - | 96.23% | 100% | 100% | 90% | 75.79% | 0% | 54.71% | 100% | 99.98% | 81.82% | 0% | 100% | 0 |
| 81529 | RS Premier Bintaro | 2 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 81530 | RS Umum Semara Ratih | 2 | 2023 | - | 86% | 100% | 100% | 100% | 96.67% | 0% | 83% | 100% | 80% | 0% | 100% | 100% | 0 |
| 81531 | RS Umum Hermina Tangerang | 2 | 2023 | - | 95.39% | 100% | 100% | 95.83% | 80.61% | 1.45% | 80.23% | 100% | 100% | 84% | 100% | 100% | 0 |
| 81532 | RS Khusus Jiwa Dharma Graha | 2 | 2023 | - | 100% | 100% | 100% | 0% | 82.76% | 0% | 90% | 0% | 100% | 100% | 100% | 100% | 0 |
| 81533 | RS Ibu dan Anak Pratiwi | 2 | 2023 | - | 96.17% | 94% | 97.23% | 100% | 94.97% | 0% | 79.27% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 81534 | RS Umum Bali Holistik | 2 | 2023 | - | 85.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 81535 | RS Citra sundari | 2 | 2023 | - | 91.26% | 100% | 91.53% | 100% | 90.6% | 66.67% | 100% | 100% | 92.86% | 90% | 100% | 100% | 0 |
| 81536 | RS Umum Daerah Singasana | 2 | 2023 | - | 96.76% | 98% | 99.9% | 100% | 97.55% | 0% | 90.15% | 100% | 82.89% | 100% | 98.98% | 100% | 0 |
| 81537 | RS Otika Medika | 2 | 2023 | - | 90% | 90% | 94.55% | 100% | 90.45% | 4.55% | 96.73% | 100% | 99.65% | 90.91% | 90% | 100% | 0 |
| 81538 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 2 | 2023 | - | 85.11% | 94% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 81539 | RS Mitra Keluarga Gading Serpong | 2 | 2023 | - | 99.08% | 99% | 100% | 100% | 100% | 0% | 88.91% | 100% | 100% | 86% | 100% | 100% | 0 |
| 81540 | RS Hermina Serpong | 2 | 2023 | - | 94% | 100% | 100% | 0% | 61.29% | 0.33% | 87.37% | 100% | 100% | 60% | 100% | 100% | 0 |
| 81541 | RS Sari Asih Ciledug | 2 | 2023 | 01-01-1970 | 91.18% | 98% | 98.67% | 100% | 97.84% | 0% | 77.69% | 100% | 96.7% | 60.91% | 100% | 99.63% | 0 |
| 81542 | RS Hermina Periuk Tangerang | 2 | 2023 | - | 91% | 100% | 100% | 100% | 94.38% | 6.75% | 100% | 100% | 93.33% | 80% | 100% | 100% | 0 |
| 81543 | RS Melati | 2 | 2023 | - | 99.63% | 100% | 100% | 100% | 55.95% | 0% | 44.17% | 100% | 100% | 76.47% | 100% | 100% | 0 |
| 81544 | RS Ibu dan Anak Vitalaya | 2 | 2023 | - | 80.5% | 80% | 100% | 100% | 76.19% | 0% | 72% | 100% | 100% | 74.07% | 100% | 100% | 0 |
| 81545 | RS Siloam Hospitals Kelapa Dua | 2 | 2023 | - | 90.62% | 100% | 100% | 100% | 56% | 12.04% | 62.14% | 92.17% | 100% | 100% | 100% | 66.67% | 0 |
| 81546 | RS Umum Surya Husadha Nusa Dua | 2 | 2023 | 11-10-2023 | 97% | 100% | 100% | 85.71% | 100% | 0.56% | 98.14% | 100% | 99.75% | 100% | 100% | 100% | 0 |
| 81547 | RS Umum Daerah Tabanan | 2 | 2023 | - | 100% | 100% | 100% | 0% | 99.44% | 2.26% | 99.39% | 100% | 95.7% | 91.07% | 100% | 100% | 0 |
| 81548 | RSUP Dr. Sitanala Tangerang | 2 | 2023 | - | 88.04% | 100% | 100% | 100% | 98.87% | 0% | 100% | 100% | 87.7% | 79.31% | 100% | 100% | 0 |
| 81549 | RS Primaya | 2 | 2023 | - | 94.85% | 100% | 99.34% | 0% | 76.75% | 36.36% | 84.24% | 100% | 95.37% | 82.61% | 99.64% | 100% | 0 |
| 81550 | RS Insan Permata | 2 | 2023 | - | 87.68% | 88% | 100% | 100% | 76.13% | 1.27% | 41.23% | 75% | 100% | 62.03% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.