Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 81701 | RS Umum Meilia | 2 | 2023 | - | 81.5% | 96% | 99.82% | 100% | 61.8% | 2.07% | 33.58% | 98.39% | 95.79% | 83.33% | 100% | 100% | 0 |
| 81702 | RS Umum Pekerja | 2 | 2023 | - | 87.18% | 100% | 100% | 89.47% | 99.35% | 1.23% | 59.25% | 100% | 100% | 79.03% | 100% | 100% | 0 |
| 81703 | RS Umum Duta Indah | 2 | 2023 | - | 85.13% | 100% | 96.83% | 100% | 89.87% | 2.01% | 83.72% | 100% | 76.55% | 90.74% | 96.09% | 100% | 0 |
| 81704 | RS Mata Bandung Eye Center | 2 | 2023 | - | 95% | 100% | 100% | 0% | 98.73% | 13.53% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81705 | RS Umum Dr. Hafiz | 2 | 2023 | - | 86.14% | 99% | 94.56% | 100% | 98.5% | 1.56% | 93.33% | 99.48% | 99.4% | 80% | 97.05% | 100% | 0 |
| 81706 | RS Umum Daerah Cengkareng | 2 | 2023 | - | 93.23% | 100% | 100% | 100% | 85.43% | 4.29% | 81.06% | 100% | 96.2% | 88.41% | 100% | 100% | 0 |
| 81707 | RS Umum Daerah Sawah Besar | 2 | 2023 | - | 85.03% | 100% | 100% | 0% | 70.31% | 0% | 86.44% | 100% | 85.14% | 40% | 100% | 100% | 0 |
| 81708 | RS Khusus THT Prof Nizar | 2 | 2023 | - | 65% | 100% | 100% | 0% | 80.23% | 0% | 100% | 0% | 81.2% | 100% | 100% | 0% | 0 |
| 81709 | RS Umum Juliana | 2 | 2023 | - | 99% | 100% | 100% | 100% | 76.11% | 0% | 43.23% | 100% | 99.98% | 83.91% | 100% | 100% | 0 |
| 81710 | RS Umum Permata Bunda | 2 | 2023 | - | 95.54% | 96% | 97.99% | 100% | 75% | 0% | 85.57% | 100% | 97.84% | 75.68% | 85.95% | 81.82% | 0 |
| 81711 | RS Umum Dadi Keluarga Ciamis | 2 | 2023 | - | 93.37% | 98% | 100% | 8.33% | 88.25% | 56% | 83.9% | 87.5% | 99.21% | 91.07% | 99.79% | 100% | 0 |
| 81712 | RS Umum Kartika Cibadak | 2 | 2023 | - | 92% | 80% | 98.78% | 50% | 31.36% | 40.4% | 77.34% | 100% | 98.47% | 58.97% | 99.15% | 100% | 0 |
| 81713 | RS Khusus JEC@Menteng | 2 | 2023 | - | 95.95% | 96% | 100% | % | 100% | 75.79% | 87.13% | 100% | 100% | 0% | 100% | 100% | 0 |
| 81714 | RS Umum Hermina Kemayoran | 2 | 2023 | - | 91.6% | 100% | 100% | 100% | 91.11% | 0% | 90% | 100% | 95.43% | 80% | 100% | 100% | 0 |
| 81715 | RS Ibu dan Anak Bunda Suryatni | 2 | 2023 | - | 99.01% | 98% | 100% | 100% | 99.46% | 0% | 77.63% | 100% | 99.6% | 95.24% | 98% | 100% | 0 |
| 81716 | RS Umum Pelni Petamburan | 2 | 2023 | - | 100% | 100% | 100% | 89.47% | 80% | 0% | 99.33% | 100% | 98.43% | 94.59% | 99.77% | 100% | 0 |
| 81717 | RS Gigi Dan Mulut YARSI | 2 | 2023 | - | 87.5% | 83% | 37.54% | 100% | 14.86% | 0% | 38.46% | 100% | 89.66% | 35.79% | 100% | 66.67% | 0 |
| 81718 | RS Umum Daerah Tanah Abang | 2 | 2023 | - | 91.43% | 100% | 100% | 0% | 85.97% | 0% | 52.22% | 100% | 88.47% | 0% | 100% | 100% | 0 |
| 81719 | RS Kanker Dharmais | 2 | 2023 | - | 99.82% | 94% | 100% | 0% | 69.68% | 4.78% | 91.81% | 94.79% | 99.98% | 99.37% | 99.65% | 100% | 0 |
| 81720 | RS Umum Daerah Kawali | 2 | 2023 | - | 84.14% | 71% | 100% | % | 27.17% | % | 100% | 88.75% | 96.39% | 100% | 100% | 100% | 0 |
| 81721 | RS Umum Daerah Banjar | 2 | 2023 | - | 93.2% | 92% | 98.99% | 60% | 29.46% | 0% | 94.38% | 100% | 84.41% | 99.29% | 100% | 100% | 0 |
| 81722 | RS Umum Mitra Kemayoran | 2 | 2023 | - | 98.34% | 92% | 99.77% | 0% | 100% | 0% | 91.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81723 | RS Umum Daerah 45 Kuningan | 2 | 2023 | - | 91.92% | 95% | 99.25% | 0% | 77.88% | 1.49% | 89.23% | 99.81% | 89.47% | 100% | 99.48% | 94.74% | 0 |
| 81724 | RS Menteng Mitra Afia | 2 | 2023 | - | 100% | 100% | 100% | 100% | 97.14% | 0% | 62.5% | 100% | 80.74% | 55.56% | 100% | 100% | 0 |
| 81725 | RS Umum Daerah Cicalengka | 2 | 2023 | 12-07-2023 | 85.14% | 100% | 98.14% | 100% | 82.89% | 0.61% | 77.2% | 100% | 99.48% | 86.67% | 100% | 100% | 0 |
| 81726 | RS Umum Al-Arif | 2 | 2023 | - | 95% | 99% | 96.67% | 25% | 95% | 8% | 99% | 95% | 98% | 99.5% | 20% | 98% | 0 |
| 81727 | RS Umum Yarsi | 2 | 2023 | - | 93.6% | 95% | 100% | 100% | 80.55% | 0% | 96.21% | 100% | 96.07% | 100% | 100% | 100% | 0 |
| 81728 | RS Jiwa Dr. Soeharto Heerdjan | 2 | 2023 | - | 94.21% | 95% | 100% | 0% | 82.02% | 0% | 83.04% | 100% | 98.54% | 91.28% | 100% | 100% | 0 |
| 81729 | RS Umum Bunda Jakarta | 2 | 2023 | - | 100% | 98% | 99.89% | 0% | 42.36% | 2.01% | 75.39% | 100% | 97.27% | 73.68% | 97.23% | 100% | 0 |
| 81730 | RS Umum Daerah Cimacan | 2 | 2023 | - | 100% | 100% | 100% | 0% | 81.33% | 0.79% | 87.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81731 | RS Umum Ummi | 2 | 2023 | - | 85.99% | 93% | 97.33% | 58.33% | 44.59% | 42.61% | 76.07% | 100% | 99.48% | 96.43% | 98.33% | 100% | 0 |
| 81732 | RS EMC Sentul | 2 | 2023 | - | 96.5% | 100% | 100% | 100% | 97.54% | 2.63% | 62.99% | 100% | 96.31% | 87.72% | 99.7% | 86.27% | 0 |
| 81733 | RS Khusus Orthopedi RSOP Ciamis | 2 | 2023 | - | 94.88% | 98% | 100% | % | 91.76% | 6.25% | 95.57% | 100% | 0% | 100% | 100% | 100% | 0 |
| 81734 | RS Ibu dan Anak Respati | 2 | 2023 | - | 80.2% | 97% | 99.26% | 87.5% | 82.73% | 8.33% | 42.82% | 100% | 99.66% | 100% | 95.16% | 100% | 0 |
| 81735 | RS Umum Daerah Kesehatan Kerja | 2 | 2023 | - | 74.93% | 80% | 100% | 100% | 50.45% | 2.44% | 100% | 100% | 93.17% | 85.71% | 95.92% | 0% | 0 |
| 81736 | RS Umum Hermina Daan Mogot | 2 | 2023 | - | 96.72% | 100% | 100% | 100% | 97.95% | 3.75% | 80.51% | 100% | 99.48% | 70.59% | 100% | 100% | 0 |
| 81737 | RS Umum Daerah Sayang | 2 | 2023 | - | 80.4% | 87% | 100% | 80% | 75% | 22.44% | 98.76% | 100% | 92.67% | 91.36% | 100% | 88.89% | 0 |
| 81738 | RS Umum Daerah Cempaka Putih | 2 | 2023 | - | 86.07% | 99% | 100% | 0% | 100% | 0% | 76.92% | 100% | 96.07% | 96% | 100% | 100% | 0 |
| 81739 | RS Khusus THT Bedah KL Proklamasi | 2 | 2023 | - | 91% | 94% | 100% | 0% | 95.13% | 23.33% | 100% | 0% | 90% | 88.89% | 100% | 0% | 0 |
| 81740 | RS Siloam Agora | 2 | 2023 | - | 90.33% | 100% | 100% | 0% | 94.26% | 0% | 88.33% | 0% | 100% | 100% | 80.36% | 92% | 0 |
| 81741 | RS Umum Siloam Hospitals Bogor | 2 | 2023 | - | 96.16% | 100% | 100% | 0% | 95.86% | 18.97% | 71.58% | 100% | 0% | 100% | 100% | 91.43% | 0 |
| 81742 | RS Primaya Sukabumi | 2 | 2023 | - | 89.96% | 97% | 100% | 100% | 95.29% | 0% | 97.12% | 100% | 100% | 0% | 100% | 100% | 0 |
| 81743 | RS Umum Daerah Johar Baru | 2 | 2023 | 07-08-2024 | 92.5% | 99% | 100% | 0% | 85.21% | 0% | 96.19% | 100% | 96.65% | 0% | 100% | 100% | 0 |
| 81744 | Bogor Senior Hospital | 2 | 2023 | - | 93.02% | 92% | 100% | % | 90.74% | % | 88.44% | 100% | 97.07% | 0% | 100% | 0% | 0 |
| 81745 | RS Umum Daerah Kemayoran | 2 | 2023 | - | 97% | 85% | 100% | 0% | 100% | 6.45% | 100% | 100% | 98.89% | 100% | 100% | 100% | 0 |
| 81746 | RS Umum Kramat 128 | 2 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 91% | 100% | 100% | 80% | 100% | 100% | 0 |
| 81747 | RS Ibu dan Anak Assalam | 2 | 2023 | - | 92.17% | 100% | 100% | 100% | 79.79% | 0% | 77.36% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 81748 | RS Harapan Sehati | 2 | 2023 | - | 90.51% | 100% | 74.54% | 52.94% | 62.93% | 38.24% | 77.33% | 100% | 81.9% | 82.61% | 82.68% | 80% | 0 |
| 81749 | RS Umum Siloam Hospitals Kebon Jeruk | 2 | 2023 | - | 96.98% | 98% | 97.58% | 0% | 69.42% | 33.41% | 91.28% | 100% | 98.27% | 93.02% | 97.92% | 100% | 0 |
| 81750 | RS Umum Karya Bhakti Pratiwi | 2 | 2023 | - | 79.5% | 97% | 100% | 100% | 64.23% | 22.44% | 64.87% | 0% | 82.18% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.