Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 81801 | RS Tk. IV Bukittinggi | 2 | 2023 | - | 68.47% | 73% | 99.62% | 99.67% | 95.31% | 0% | 99.37% | 93.2% | 99.85% | 99.69% | 98.88% | 90% | 0 |
| 81802 | RS Umum Awal Bros Ujung Batu | 2 | 2023 | - | 81% | 95% | 100% | 100% | 85.18% | 1.79% | 91.9% | 100% | 95.41% | 100% | 100% | 100% | 0 |
| 81803 | RS Graha Yasmine | 2 | 2023 | - | 99.11% | 96% | 93.33% | 100% | 100% | 0% | 86.67% | 85% | 100% | 100% | 100% | 100% | 0 |
| 81804 | RS Umum Azzahra | 2 | 2023 | - | 100% | 100% | 100% | 0% | 62.38% | 0% | 79.27% | 0% | 97.77% | 100% | 100% | 0% | 0 |
| 81805 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 2 | 2023 | - | 85.5% | 99% | 98.19% | 100% | 84.57% | 0% | 99.64% | 100% | 97.07% | 83.33% | 98.19% | 100% | 0 |
| 81806 | RS Umum Surya Insani | 2 | 2023 | - | 88.6% | 96% | 72% | 100% | 76.09% | 0% | 84.27% | 100% | 100% | 88% | 100% | 83.33% | 0 |
| 81807 | RS Ibunda | 2 | 2023 | - | 85% | 100% | 90% | 100% | 100% | 100% | 100% | 100% | 95.74% | 81.82% | 100% | 100% | 0 |
| 81808 | RS Ibu dan Anak Harapan Medika | 2 | 2023 | - | 96% | 100% | 100% | 100% | 95.76% | 0% | 100% | 100% | 96.4% | 100% | 100% | 100% | 0 |
| 81809 | RS Doa Ibunda | 2 | 2023 | 01-01-1970 | 95% | 100% | 100% | 100% | 92.37% | 3.12% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 81810 | RS Umum Cahaya | 2 | 2023 | - | 75% | 100% | 100% | 100% | 100% | 33.33% | 100% | 100% | 85% | 71.43% | 100% | 100% | 0 |
| 81811 | RS Merangin Medical Centre | 2 | 2023 | - | 85.42% | 100% | 100% | 100% | 100% | 2.86% | 95.83% | 93.33% | 100% | 100% | 100% | 100% | 0 |
| 81812 | RS 3M Plus | 2 | 2023 | - | 100% | 100% | 57.14% | 0% | 93.57% | 3.7% | 67.19% | 81.25% | 100% | 0% | 100% | 100% | 0 |
| 81813 | RS Umum Daerah Kep. Mentawai | 2 | 2023 | - | 75% | 75% | 100% | 100% | 93.22% | 0% | 82.35% | 100% | 83.76% | 100% | 100% | 100% | 0 |
| 81814 | RS Umum Daerah Bengkalis | 2 | 2023 | - | 98.52% | 98% | 98.54% | 1.96% | 34.37% | 40.48% | 100% | 100% | 91.64% | 100% | 98.98% | 75% | 0 |
| 81815 | RS Umum Daerah Kec.Mandau | 2 | 2023 | - | 97% | 98% | 100% | 0% | 83.91% | 1.22% | 87.01% | 100% | 98.18% | 79.17% | 100% | 0% | 0 |
| 81816 | RS Umum Awal Bros Panam | 2 | 2023 | - | 85.84% | 100% | 100% | 100% | 61.91% | 8.54% | 84.95% | 100% | 100% | 98.44% | 100% | 100% | 0 |
| 81817 | RS Umum Mutia Sari | 2 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 82.76% | 80% | 100% | 100% | 0 |
| 81818 | RS Umum Indah | 2 | 2023 | - | 95% | 100% | 80% | 83.33% | 99.5% | 20% | 91.67% | 80% | 91.67% | 100% | 90% | 100% | 0 |
| 81819 | RS Umum Daerah Mayjen H. A. Thalib | 2 | 2023 | - | 83.78% | 94% | 72.19% | 93.75% | 77.65% | 100% | 97.89% | 100% | 79.25% | 81.8% | 56.78% | 0% | 0 |
| 81820 | RS Pertamina Hulu Rokan | 2 | 2023 | - | 87.5% | 100% | 100% | 0% | 99.5% | 0% | 75% | 0% | 0% | 94.34% | 100% | 0% | 0 |
| 81821 | RS Umum Daerah Kolonel Abundjani/Bangko | 2 | 2023 | - | 85.26% | 91% | 97.27% | 100% | 93.17% | 0% | 99.65% | 100% | 97.67% | 100% | 96.77% | 100% | 0 |
| 81822 | RS Umum Thursina | 2 | 2023 | - | 80.52% | 100% | 100% | 68% | 75% | 96.67% | 66.67% | 100% | 93.75% | 94.74% | 100% | 100% | 0 |
| 81823 | RS Umum Permata Hati | 2 | 2023 | - | 83% | 100% | 100% | 100% | 86.96% | 0.36% | 53.48% | 100% | 83.67% | 0% | 100% | 100% | 0 |
| 81824 | RS Umum Daerah Dr. Muhammad Zein Painan | 2 | 2023 | - | 85.91% | 86% | 100% | 62.5% | 54.62% | 3.7% | 80.94% | 100% | 93.01% | 94.36% | 100% | 100% | 0 |
| 81825 | RS Ibu dan Anak Zainab | 2 | 2023 | 01-01-1970 | 78.52% | 94% | 100% | 100% | 73.81% | 0% | 86.67% | 100% | 99.6% | 100% | 100% | 100% | 0 |
| 81826 | RS Prof. Dr. Tabrani | 2 | 2023 | - | 82.81% | 87% | 80.37% | 0% | 4.21% | 5.26% | 37.82% | 100% | 94.22% | 73.53% | 100% | 100% | 0 |
| 81827 | RS Umum Daerah Kota Dumai | 2 | 2023 | - | 78.86% | 0% | 100% | 100% | 3% | 0% | 98.61% | 100% | 72.46% | 0% | 100% | 100% | 0 |
| 81828 | RS Umum Daerah Sungai Gelam | 2 | 2023 | - | 95% | 95% | 100% | 0% | 94.89% | 0% | 100% | 0% | 84.21% | 81.82% | 100% | 0% | 0 |
| 81829 | RS Umum Efarina | 2 | 2023 | - | 84% | 84% | 96% | 93.33% | 96% | 100% | 96% | 95% | 89.67% | 90% | 99% | 86% | 0 |
| 81830 | RS Umum Medicare Sorek | 2 | 2023 | - | 92.5% | 100% | 100% | 100% | 97.14% | 0% | 97.78% | 100% | 97.14% | 100% | 100% | 100% | 0 |
| 81831 | RS Umum Amalia Medika | 2 | 2023 | - | 89.23% | 89% | 100% | 55.56% | 60.36% | 13.07% | 81.65% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 81832 | RS Type D Perawang | 2 | 2023 | - | 67.88% | 94% | 71.43% | 0% | 46.43% | 0% | 36.36% | 100% | 91.43% | 0% | 85.71% | 0% | 0 |
| 81833 | RS Mitra Medika Batang Hari | 2 | 2023 | - | 73% | 92% | 100% | 100% | 91.36% | 0% | 49.78% | 100% | 100% | 85.88% | 100% | 100% | 0 |
| 81834 | RS Umum Daerah Bangkinang | 2 | 2023 | - | 89.66% | 98% | 100% | 100% | 32.62% | 0% | 100% | 99.28% | 90.92% | 0% | 100% | 100% | 0 |
| 81835 | RS Umum Daerah Kabupaten Kepulauan Meranti | 2 | 2023 | - | 92.5% | 100% | 100% | 100% | 71.79% | 1.3% | 100% | 100% | 97.25% | 100% | 100% | 100% | 0 |
| 81836 | RS Langit Golden Medika | 2 | 2023 | - | 90% | 100% | 100% | 100% | 86.9% | 2.41% | 100% | 100% | 86.13% | 100% | 100% | 100% | 0 |
| 81837 | RS Pertamina Dumai | 2 | 2023 | - | 97.62% | 98% | 100% | 0% | 92.08% | 0% | 88.46% | 100% | 90.83% | 100% | 100% | 100% | 0 |
| 81838 | RS Royal Prima | 2 | 2023 | - | 92% | 100% | 100% | 100% | 98% | 0% | 32.25% | 100% | 99.56% | 0% | 100% | 0% | 0 |
| 81839 | RS Umum BKM | 2 | 2023 | - | 88.29% | 94% | 100% | 75% | 89.17% | 0% | 61.23% | 100% | 95.27% | 95.98% | 100% | 100% | 0 |
| 81840 | RS Ibu Anak Husada Bunda | 2 | 2023 | - | 76.5% | 76% | 86.67% | 100% | 78% | 3.57% | 83.64% | 100% | 87.27% | 80% | 75% | 100% | 0 |
| 81841 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 2 | 2023 | - | 82.52% | 92% | 100% | 100% | 66.9% | 1.14% | 97.63% | 100% | 97.58% | 68.08% | 85.05% | 80% | 0 |
| 81842 | RS Ibu Anak Bunda Anisyah | 2 | 2023 | - | 92% | 92% | 100% | 84.62% | 81.25% | 30% | 100% | 100% | 92.31% | 90.91% | 100% | 100% | 0 |
| 81843 | RS Umum Daerah Haji Abdoel Madjid Batoe | 2 | 2023 | - | 84% | 92% | 94.5% | 100% | 81% | 0% | 92.5% | 92.67% | 97.5% | 91.67% | 97.5% | 83.33% | 0 |
| 81844 | RS Ibu Anak Norfa Husada | 2 | 2023 | - | 99% | 100% | 88.46% | 100% | 95% | 90% | 98% | 83.33% | 90% | 98% | 98% | 97% | 0 |
| 81845 | RS Umum Pelita | 2 | 2023 | - | 100% | 100% | 100% | 100% | 53.33% | 0% | 70% | 100% | 83.33% | 60% | 100% | 100% | 0 |
| 81846 | RS Umum Daerah Rokan Hulu | 2 | 2023 | - | 82% | 82% | 100% | 100% | 27.03% | 0% | 74.07% | 100% | 94.09% | 86.67% | 100% | 100% | 0 |
| 81847 | RS Ibu dan Anak Athaya Medika | 2 | 2023 | - | 90% | 100% | 100% | 88.24% | 96.58% | 3.57% | 92.95% | 100% | 83.64% | 83.33% | 100% | 88.89% | 0 |
| 81848 | RS Umum Tandun | 2 | 2023 | - | 94.98% | 100% | 98.36% | 0% | 3.42% | 0% | 98.88% | 100% | 41.05% | 92.5% | 100% | 66.67% | 0 |
| 81849 | RS Awal Bros A. Yani | 2 | 2023 | - | 82.35% | 98% | 100% | 66.67% | 72.95% | 2.23% | 68.13% | 100% | 96.46% | 89.74% | 99.88% | 100% | 0 |
| 81850 | RS Umum Islam Ibnu Sina | 2 | 2023 | - | 90.43% | 100% | 99.76% | 100% | 75.18% | 3.57% | 81.79% | 100% | 90.07% | 82.56% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.