Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 82501 | RS Umum Jati Sampurna | 2 | 2023 | - | 86.77% | 85% | 100% | 66.67% | 52% | 0.68% | 38.38% | 93.15% | 99.34% | 0% | 92.31% | 100% | 0 |
| 82502 | RS Umum Daerah Waras Wiris | 2 | 2023 | - | 95% | 100% | 87.5% | 0% | 88.33% | 0% | 94.67% | 100% | 94.8% | 42.86% | 100% | 100% | 0 |
| 82503 | RS Umum Daerah Bantar Gebang | 2 | 2023 | - | 86.37% | 94% | 100% | 0% | 83.16% | 10% | 94.12% | 0% | 94.67% | 0% | 100% | 100% | 0 |
| 82504 | RS Umum Islam dr. Subki Abdulkadir | 2 | 2023 | - | 90% | 90% | 100% | 0% | 24.61% | 0% | 84.38% | 100% | 91.67% | 100% | 100% | 100% | 0 |
| 82505 | RS Umum Islam Banjarnegara | 2 | 2023 | 02-12-2024 | 65.56% | 83% | 100% | 100% | 72.93% | 0% | 33.14% | 100% | 63.91% | 66.22% | 100% | 100% | 0 |
| 82506 | RS AMC | 2 | 2023 | - | 91.79% | 98% | 100% | 28.57% | 72.66% | 0% | 68.83% | 100% | 100% | 75% | 100% | 100% | 0 |
| 82507 | RS Umum Daerah Cilacap | 2 | 2023 | - | 96.13% | 96% | 100% | 100% | 28.55% | 0% | 89% | 99.1% | 100% | 100% | 100% | 100% | 0 |
| 82508 | RS Umum Daerah Pondokgede | 2 | 2023 | - | 95% | 100% | 95.48% | 100% | 93.88% | 0% | 81.25% | 100% | 92.95% | 100% | 93.33% | 100% | 0 |
| 82509 | RS Umum Syifa Medina | 2 | 2023 | 01-01-1970 | 84% | 97% | 90% | 100% | 83.33% | 100% | 80% | 100% | 87.5% | 80.95% | 83.33% | 100% | 0 |
| 82510 | RS Hermina Purwokerto | 2 | 2023 | - | 95.5% | 95% | 98% | 100% | 75% | 0% | 73.5% | 100% | 96.06% | 80% | 90% | 100% | 0 |
| 82511 | RS Ibu dan Anak Selasih Medika | 2 | 2023 | - | 78.62% | 98% | 90.43% | 0% | 52.84% | 10.34% | 85.96% | 100% | 99.91% | 95.12% | 100% | 100% | 0 |
| 82512 | RS Siloam Bekasi Sepanjang Jaya | 2 | 2023 | - | 96.52% | 100% | 100% | 100% | 59.31% | 4.19% | 77.17% | 100% | 100% | 69.77% | 100% | 95.38% | 0 |
| 82513 | RS Umum Karanggede Sisma Medika | 2 | 2023 | - | 93.65% | 100% | 100% | 0% | 94.48% | 0.88% | 31.98% | 100% | 98.53% | 100% | 100% | 100% | 0 |
| 82514 | RS Umum Ananda Purworejo | 2 | 2023 | - | 100% | 100% | 100% | 0% | 65.61% | 0% | 98.37% | 100% | 82.74% | 73.2% | 98.85% | 88.89% | 0 |
| 82515 | RS Ibu dan Anak Melinda | 2 | 2023 | - | 99.41% | 99% | 100% | 100% | 98.92% | 0% | 100% | 100% | 99.6% | 0% | 99.35% | 100% | 0 |
| 82516 | RS Umum Daerah dr. Soedirman Kabupaten Kebumen | 2 | 2023 | - | 99.88% | 100% | 100% | 73.17% | 55.26% | 1.51% | 98.99% | 97.9% | 99.93% | 100% | 98.47% | 100% | 0 |
| 82517 | RS Umum Umi Barokah | 2 | 2023 | - | 81.57% | 93% | 100% | 100% | 58.5% | 3.57% | 100% | 93.94% | 95.41% | 100% | 100% | 100% | 0 |
| 82518 | RS Umum Mitra Keluarga Cibubur | 2 | 2023 | - | 100% | 100% | 100% | 0% | 59.35% | 24.44% | 99.85% | 100% | 0% | 0% | 100% | 100% | 0 |
| 82519 | RS Umum Islam Fatimah | 2 | 2023 | - | 92.75% | 95% | 100% | 0% | 97.38% | 0% | 93.18% | 100% | 0% | 100% | 100% | 100% | 0 |
| 82520 | RS Khusus Gigi dan Mulut Univ. Jenderal Soedirman | 2 | 2023 | - | 98% | 97% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 80% | 0% | 90% | 0 |
| 82521 | RS Umum Permata Medika Kebumen | 2 | 2023 | - | 90.76% | 97% | 100% | 100% | 79.24% | 0% | 72.98% | 100% | 75.36% | 80% | 100% | 100% | 0 |
| 82522 | RS Umum Hermina Pasteur | 2 | 2023 | - | 91.41% | 92% | 100% | 100% | 44.25% | 0% | 100% | 100% | 99.74% | 100% | 100% | 100% | 0 |
| 82523 | RS Primaya | 2 | 2023 | - | 87% | 96% | 100% | 0% | 84.83% | 3.53% | 98.11% | 97.2% | 99.49% | 100% | 100% | 100% | 0 |
| 82524 | RS Umum PKU Muhammadiyah Banjarnegara | 2 | 2023 | - | 93% | 98% | 100% | 22.22% | 87.71% | 0% | 35.78% | 100% | 100% | 100% | 100% | 87.5% | 0 |
| 82525 | RS Umum Bella | 2 | 2023 | - | 85% | 90% | 100% | 0% | 100% | 0% | 86.2% | 100% | 99.77% | 75% | 100% | 100% | 0 |
| 82526 | RS Hermina Tasikmalaya | 2 | 2023 | - | 91.51% | 100% | 100% | 100% | 90.8% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82527 | RS Umum Daerah Panti Nugroho | 2 | 2023 | - | 86.79% | 99% | 100% | 100% | 60% | 0% | 100% | 100% | 85.29% | 100% | 100% | 88% | 0 |
| 82528 | RS Ibu dan Anak Ummu Hani | 2 | 2023 | - | 66.4% | 80% | 100% | 100% | 95.31% | 0% | 91.84% | 100% | 100% | 88.21% | 100% | 100% | 0 |
| 82529 | RS Umum Hidayah Boyolali | 2 | 2023 | - | 94.4% | 97% | 96.4% | 50% | 90.67% | 8.05% | 95.54% | 69.23% | 90.91% | 77.27% | 96.67% | 100% | 0 |
| 82530 | RS Khusus Ginjal Ny. R. A. Habibie | 2 | 2023 | - | 76.82% | 99% | 95.77% | 0% | 93.05% | 3.26% | 88.71% | 100% | 94.65% | 89.83% | 100% | 100% | 0 |
| 82531 | RS Umum Bhakti Kartini | 2 | 2023 | - | 46.31% | 89% | 99.38% | 0% | 100% | 0% | 61.46% | 100% | 99.49% | 0% | 97.89% | 100% | 0 |
| 82532 | RS Umum Graha Juanda | 2 | 2023 | - | 99.11% | 97% | 100% | 100% | 99.34% | 0% | 80.91% | 76.53% | 99.87% | 100% | 100% | 85.71% | 0 |
| 82533 | RS Umum Harapan Ibu | 2 | 2023 | - | 94.03% | 100% | 100% | 100% | 73.61% | 0% | 72.46% | 100% | 99.96% | 87.5% | 100% | 100% | 0 |
| 82534 | RS Umum Siaga Medika Purbalingga | 2 | 2023 | - | 96% | 92% | 91.85% | 0% | 88.89% | 0% | 61.16% | 93.46% | 70.35% | 80% | 85.19% | 84.21% | 0 |
| 82535 | RS Umum Mitra Idaman | 2 | 2023 | - | 81.82% | 95% | 77.78% | 100% | 10% | 0% | 97.83% | 100% | 99.93% | 3.68% | 100% | 100% | 0 |
| 82536 | RS JIH Purwokerto | 2 | 2023 | - | 0% | 0% | 0% | 0% | 73.38% | 0% | 0% | 100% | 0% | 0% | 0% | 100% | 0 |
| 82537 | RS Umum Hermina Bekasi | 2 | 2023 | - | 90.5% | 99% | 100% | 100% | 78.33% | 0% | 88.24% | 100% | 96.4% | 93.75% | 100% | 100% | 0 |
| 82538 | RS Umum Nirmala | 2 | 2023 | - | 90% | 100% | 100% | 0% | 80% | 0% | 49.08% | 100% | 88.94% | 80% | 96.43% | 100% | 0 |
| 82539 | RS Islam At-Tin Husada | 2 | 2023 | - | 98.96% | 100% | 100% | 100% | 100% | 0% | 96% | 100% | 92.02% | 100% | 97.6% | 100% | 0 |
| 82540 | RS Umum Anna | 2 | 2023 | - | 100% | 100% | 97.46% | 80% | 82.5% | 0% | 58.32% | 0% | 73.74% | 27.03% | 94.19% | 100% | 0 |
| 82541 | RS Umum Daerah Simo | 2 | 2023 | - | 98.1% | 99% | 97.44% | 100% | 21.67% | 11.43% | 78.73% | 100% | 82.99% | 100% | 100% | 100% | 0 |
| 82542 | RS Umum Santosa Hospital Bandung Central | 2 | 2023 | - | 99.7% | 100% | 100% | % | 82.26% | 0.47% | 87.92% | 95.98% | 96.5% | 94.74% | 100% | 90% | 0 |
| 82543 | RS Umum Daerah dr. R. Goeteng Taroenadibrata | 2 | 2023 | - | 81.08% | 95% | 98.92% | 0% | 75.48% | 0% | 93.31% | 75.62% | 100% | 65.85% | 100% | 100% | 0 |
| 82544 | RS Umum Mitra Keluarga Bekasi | 2 | 2023 | - | 99.89% | 100% | 99.89% | 0% | 93.27% | 0% | 99.85% | 100% | 100% | 100% | 99.95% | 100% | 0 |
| 82545 | RS Umum Daerah Hj. Anna Lasmanah Banjarnegara | 2 | 2023 | - | 95.12% | 98% | 100% | 100% | 79.21% | 0% | 96.47% | 100% | 71.37% | 94.74% | 99.22% | 100% | 0 |
| 82546 | RS Umum Daerah Asih Husada Lengensari | 2 | 2023 | 01-01-1970 | 81.5% | 83% | 92.31% | 0% | 100% | 0% | 100% | 100% | 97.47% | 82.29% | 100% | 100% | 0 |
| 82547 | RS Umum Citra Harapan | 2 | 2023 | - | 92.43% | 100% | 99.29% | 100% | 88.33% | 2.82% | 67% | 100% | 96.72% | 0% | 85% | 100% | 0 |
| 82548 | RS Ibu dan Anak Bunda Aisyah | 2 | 2023 | - | 94.29% | 100% | 100% | 95.08% | 93.94% | 0% | 97.28% | 100% | 98.64% | 92% | 100% | 88.24% | 0 |
| 82549 | RS Umum Asy-Syifa Sambi | 2 | 2023 | - | 86.91% | 90% | 100% | 100% | 75% | 11.35% | 65.83% | 100% | 79.04% | 85.71% | 100% | 100% | 0 |
| 82550 | RS Khusus Gigi dan Mulut Kota Bandung | 2 | 2023 | 12-10-2024 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.