Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 83001 | RS Umum Bunda Padang | 10 | 2023 | 93.73% | 100% | 100% | 100% | 85.03% | 1.58% | 54.7% | 100% | 93.37% | 0% | 100% | 100% | 0 |
| 83002 | RS Umum Awal Bros Panam | 10 | 2023 | 85.45% | 100% | 100% | 100% | 65.46% | 3.96% | 76.5% | 100% | 100% | 95.8% | 100% | 100% | 0 |
| 83003 | RS Ibu dan Anak Amanna | 10 | 2023 | 87.5% | 100% | 100% | 100% | 100% | 0% | 94.74% | 100% | 84.03% | 0% | 100% | 0% | 0 |
| 83004 | RS Khusus Bedah Kartika Docta | 10 | 2023 | 97.91% | 100% | 100% | 0% | 96% | 1.15% | 34.15% | 100% | 93.08% | 0% | 100% | 0% | 0 |
| 83005 | RS Khusus Mata Padang Eye Center | 10 | 2023 | 89.19% | 100% | 100% | % | 96.28% | 1.6% | 93.92% | 100% | 100% | 0% | 100% | 0% | 0 |
| 83006 | RS Umum Santa Theresia | 10 | 2023 | 85.13% | 90% | 100% | 0% | 64.19% | 7.98% | 86.96% | 100% | 94.69% | 0% | 100% | 100% | 0 |
| 83007 | RS Eria | 10 | 2023 | 91% | 93% | 100% | 75% | 70% | 4% | 80% | 90% | 86.67% | 80% | 96.67% | 83.33% | 0 |
| 83008 | RS. Universitas Andalas | 10 | 2023 | 85.25% | 97% | 100% | 100% | 88.32% | 0% | 85.45% | 100% | 93.33% | 90% | 100% | 100% | 0 |
| 83009 | RS Umum Daerah Dr. Muhammad Zein Painan | 10 | 2023 | 89.17% | 94% | 99.94% | 77.78% | 49.01% | 1.04% | 80.24% | 100% | 94.02% | 94.57% | 100% | 100% | 0 |
| 83010 | RS Umum Hermina Padang | 10 | 2023 | 93.53% | 94% | 99.49% | 95% | 80.42% | 6.61% | 99.62% | 100% | 100% | 81.13% | 100% | 100% | 0 |
| 83011 | RS Ibu dan Anak Graha Kurnia | 10 | 2023 | 92.5% | 90% | 85.71% | 100% | 89% | 0% | 83.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83012 | RS Bhayangkara Jambi | 10 | 2023 | 99.68% | 98% | 100% | 100% | 100% | 0% | 94.74% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83013 | RS Tk. IV Pekanbaru | 10 | 2023 | 93.02% | 100% | 100% | 100% | 92.83% | 0% | 91.23% | 100% | 98.46% | 100% | 100% | 83.33% | 0 |
| 83014 | RS Umum BKM | 10 | 2023 | 87.68% | 90% | 100% | 64.29% | 90% | 0% | 71.29% | 100% | 95.03% | 93.27% | 100% | 100% | 0 |
| 83015 | RS Ibu Anak Budhi Mulia | 10 | 2023 | 93.5% | 100% | 100% | 0% | 81.73% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 83016 | RS Umum Santo Antonio Baturaja | 10 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 94.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83017 | RS Umum Daerah Kabupaten Sijunjung | 10 | 2023 | 86% | 87% | 91.32% | 100% | 54.26% | 8.93% | 99.52% | 98.51% | 91.58% | 60% | 94.12% | 93.02% | 0 |
| 83018 | RS Umum Daerah Tapan | 10 | 2023 | 87.5% | 80% | 90% | % | 90% | % | 95% | 93% | 85% | 90% | 100% | 95% | 0 |
| 83019 | RS Islam Siti Rahmah | 10 | 2023 | 86.3% | 96% | 100% | 100% | 61.63% | 8.24% | 47.58% | 100% | 82.28% | 98.48% | 100% | 100% | 0 |
| 83020 | RS Umum Daerah Arosuka Solok | 10 | 2023 | 95.02% | 96% | 100% | 100% | 58.75% | 2.17% | 72.12% | 100% | 92% | 50% | 100% | 100% | 0 |
| 83021 | RS Islam Surakarta YARSIS | 10 | 2023 | 91.5% | 85% | 91.44% | 100% | 91.82% | 0% | 73.26% | 100% | 0% | 0% | 100% | 100% | 0 |
| 83022 | RS Ibu dan Anak Pala Raya | 10 | 2023 | 100% | 100% | 100% | 80% | 60% | 20% | 60% | 100% | 99% | 88% | 100% | 100% | 0 |
| 83023 | RS Umum Daerah R. A. Kartini | 10 | 2023 | 82.94% | 96% | 99.81% | 100% | 64.56% | 0% | 98.13% | 91.24% | 99.96% | 83.12% | 100% | 100% | 0 |
| 83024 | RS Harapan Sehat Slawi | 10 | 2023 | 99.18% | 100% | 100% | 50% | 100% | 2.13% | 85.37% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83025 | RS Umum Islam Yakssi Gemolong | 10 | 2023 | 94% | 93% | 98.56% | 0% | 73.13% | 0% | 50% | 100% | 45.22% | 83.33% | 98.7% | 100% | 0 |
| 83026 | RS Umum PKU Muhammadiyah Cepu | 10 | 2023 | 95% | 96% | 100% | 96% | 90% | 0% | 94% | 100% | 84% | 97% | 100% | 98% | 0 |
| 83027 | RS Umum Daerah Dr. Soediran Mangun Sumarso Wonogi | 10 | 2023 | 97.55% | 99% | 100% | 75% | 49.39% | 1.56% | 99.75% | 100% | 92.12% | 84.21% | 100% | 100% | 0 |
| 83028 | RS Umum Daerah Kelet Provinsi Jawa Tengah | 10 | 2023 | 94.92% | 100% | 100% | 100% | 80.4% | 0% | 91.67% | 100% | 80.47% | 80% | 100% | 100% | 0 |
| 83029 | RS Umum Adella | 10 | 2023 | 76.3% | 91% | 100% | 0% | 85.06% | 96.15% | 70.18% | 0% | 56.86% | 79.73% | 100% | 100% | 0 |
| 83030 | RS Umum Ngesti Waluyo | 10 | 2023 | 74.57% | 86% | 97.53% | 66.67% | 59.2% | 7.56% | 78.46% | 95.14% | 81.06% | 100% | 94.38% | 100% | 0 |
| 83031 | RS Umum Maguan Husada | 10 | 2023 | 80.5% | 87% | 95.83% | 50% | 0% | 0% | 77.01% | 100% | 98.24% | 0% | 0% | 0% | 0 |
| 83032 | RS Umum Ken Saras | 10 | 2023 | 96.84% | 96% | 80.99% | % | 86.76% | % | 62.11% | 100% | 89.81% | 83.02% | 100% | 100% | 0 |
| 83033 | RSI PKU Muhammadiyah Tegal | 10 | 2023 | 78.25% | 87% | 100% | 57.14% | 30.13% | 0.3% | 55.34% | 100% | 99.87% | 90% | 100% | 100% | 0 |
| 83034 | RS Umum Muhammadiyah Selogiri | 10 | 2023 | 87.29% | 98% | 100% | 100% | 83.99% | 1.38% | 67.08% | 100% | 96.66% | 85.71% | 96.2% | 100% | 0 |
| 83035 | RS Umum Permata Blora | 10 | 2023 | 93.5% | 91% | 100% | 90.48% | 86.85% | 1.27% | 70.82% | 100% | 93.17% | 96.59% | 100% | 100% | 0 |
| 83036 | RS Umum Sultan Hadlirin Jepara | 10 | 2023 | 74.6% | 99% | 99.41% | 100% | 70.46% | 0.56% | 70.05% | 96.67% | 99.75% | 96.49% | 81.7% | 90% | 0 |
| 83037 | RS PKU Muhammadiyah Kartasura | 10 | 2023 | 100% | 83% | 100% | 0% | 100% | 0% | 9.52% | 100% | 100% | 100% | 100% | 0% | 0 |
| 83038 | RS Umum Daerah Ir. Soekarno Kabupaten Sukoharjo | 10 | 2023 | 85.27% | 95% | 98.86% | 100% | 88.68% | 0% | 98.69% | 100% | 99.97% | 0% | 100% | 100% | 0 |
| 83039 | RS Umum Bhakti Asih Jatibarang | 10 | 2023 | 97.43% | 100% | 97.23% | 100% | 100% | 0% | 48.34% | 100% | 99.69% | 98.41% | 100% | 100% | 0 |
| 83040 | RS Umum Nurussyifa | 10 | 2023 | 81.5% | 96% | 100% | 0% | 97.5% | 0% | 96.5% | 100% | 91.25% | 85% | 100% | 100% | 0 |
| 83041 | RS Ibu dan Anak Plamongan Indah | 10 | 2023 | 85.85% | 97% | 100% | 100% | 81% | 0% | 100% | 100% | 99.82% | 100% | 100% | 0% | 0 |
| 83042 | RS Khusus Orthopedi Karima Utama | 10 | 2023 | 99.37% | 99% | 99.3% | 0% | 73.89% | 0% | 93.53% | 100% | 100% | 73.68% | 100% | 100% | 0 |
| 83043 | RS Umum Daerah Sukowati Tangen | 10 | 2023 | 92.36% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 83044 | RS Umum Islam Arafah | 10 | 2023 | 85.45% | 99% | 100% | 93.75% | 87.01% | 1.06% | 70.49% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83045 | RS Umum Saras Ibnu Sina Sukowati | 10 | 2023 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 83046 | RS Umum Alam Medica | 10 | 2023 | 79.05% | 99% | 100% | 66.67% | 91.07% | 0% | 80.09% | 100% | 98.24% | 91.07% | 100% | 100% | 0 |
| 83047 | RS Umum Islam Sunan Kudus | 10 | 2023 | 97.4% | 99% | 89.44% | 100% | 43.31% | 8.98% | 58.5% | 100% | 82.76% | 54.88% | 95.75% | 100% | 0 |
| 83048 | RS Umum Nirmala Suri | 10 | 2023 | 99.26% | 97% | 100% | 100% | 89.57% | 0% | 64.55% | 100% | 91.87% | 87.5% | 100% | 100% | 0 |
| 83049 | RS Umum Kusuma Ungaran | 10 | 2023 | 100% | 100% | 100% | 0% | 100% | 0% | 99.13% | 0% | 77.22% | 100% | 100% | 100% | 0 |
| 83050 | RS Umum Islami Mutiara Bunda | 10 | 2023 | 88% | 90% | 97% | 94% | 86% | 2% | 76% | 100% | 100% | 45% | 50% | 45% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.