Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 82951 | RS Umum Daerah Singaparna Medika Citrautama | 3 | 2023 | - | 94.83% | 90% | 99.2% | 0% | 57.82% | 45.55% | 71.91% | 97.21% | 99.68% | 97.83% | 98.94% | 87.5% | 0 |
| 82952 | RS Umum Hermina Sukabumi | 3 | 2023 | - | 94.47% | 98% | 100% | 96.77% | 78.14% | 0.99% | 72.15% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 82953 | RS Ukrida | 3 | 2023 | - | 86.65% | 99% | 99.85% | 50% | 94.23% | 15.91% | 79.02% | 100% | 89.72% | 63.64% | 90.72% | 100% | 0 |
| 82954 | RS Umum Daerah Matraman | 3 | 2023 | - | 95% | 90% | 100% | 100% | 100% | 0% | 100% | 100% | 84.52% | 100% | 100% | 100% | 0 |
| 82955 | RS Umum Bhakti Medicare | 3 | 2023 | - | 92.96% | 100% | 98.76% | 84.62% | 42.89% | 1.05% | 56.43% | 96.61% | 90.45% | 84% | 100% | 100% | 0 |
| 82956 | RS Umum Hermina Daan Mogot | 3 | 2023 | - | 97.2% | 99% | 100% | 100% | 95.9% | 2.26% | 84.3% | 100% | 99.33% | 68.18% | 100% | 100% | 0 |
| 82957 | RS Umum Cinta Kasih Tzu Chi | 3 | 2023 | - | 82.95% | 95% | 100% | 50% | 59.44% | 2.97% | 67.23% | 100% | 85.79% | 100% | 94% | 100% | 0 |
| 82958 | RS Ibu dan Anak Respati | 3 | 2023 | - | 73.5% | 97% | 98.96% | 75% | 86.18% | 3.7% | 64.1% | 100% | 100% | 75% | 100% | 69.57% | 0 |
| 82959 | RS Umum Medika Permata Hijau | 3 | 2023 | - | 98.11% | 100% | 98.3% | 0% | 98.02% | 15% | 97.93% | 100% | 95.45% | 93.33% | 98.71% | 100% | 0 |
| 82960 | RS Umum Royal Taruma | 3 | 2023 | - | 92.38% | 100% | 100% | 100% | 93.75% | 15.62% | 74.75% | 100% | 100% | 85.48% | 100% | 100% | 0 |
| 82961 | RS Umum Patria IKKT | 3 | 2023 | - | 80.05% | 91% | 100% | 83.33% | 67.18% | 5.1% | 88.01% | 96.88% | 83.75% | 90.62% | 100% | 93.75% | 0 |
| 82962 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 3 | 2023 | - | 9.7% | 100% | 100% | 100% | 94.12% | 0% | 68% | 100% | 88.67% | 83.33% | 100% | 100% | 0 |
| 82963 | RS Umum Daerah Kembangan | 3 | 2023 | - | 92.02% | 100% | 100% | 100% | 88.24% | 0% | 93.58% | 100% | 96.24% | 100% | 100% | 100% | 0 |
| 82964 | RS Umum Siloam Hospitals Kebon Jeruk | 3 | 2023 | - | 95.93% | 97% | 98.67% | 0% | 70.81% | 25.4% | 88.72% | 100% | 98.21% | 83.33% | 98.75% | 100% | 0 |
| 82965 | RS Ibu dan Anak St. Yusuf | 3 | 2023 | - | 100% | 100% | 100% | 61.9% | 73.81% | 83.87% | 78.12% | 100% | 100% | 100% | 100% | 0% | 0 |
| 82966 | RS Umum Anggrek Mas | 3 | 2023 | - | 94.5% | 93% | 100% | 100% | 58.43% | 3.45% | 54.17% | 89.29% | 100% | 68.42% | 91.45% | 100% | 0 |
| 82967 | RS Khusus Mata Jakarta Eye Center Kedoya | 3 | 2023 | - | 89.66% | 100% | 96.33% | 0% | 97.29% | 3.11% | 89.95% | 100% | 0% | 0% | 100% | 87.5% | 0 |
| 82968 | RS Ibu dan Anak Ibnu Sina | 3 | 2023 | - | 93.5% | 71% | 100% | 100% | 75.59% | 0% | 79.66% | 0% | 82.41% | 100% | 100% | 58.82% | 0 |
| 82969 | RS Umum Jasa Kartini | 3 | 2023 | - | 82.27% | 81% | 100% | 94.74% | 87.61% | 3.53% | 94.61% | 100% | 82.89% | 93.65% | 100% | 75% | 0 |
| 82970 | RS Jantung dan Pembuluh Darah Harapan Kita | 3 | 2023 | - | 90.05% | 98% | 97.25% | 0% | 86.32% | 6.8% | 73.06% | 97.35% | 99.71% | 91.49% | 100% | 100% | 0 |
| 82971 | RS Umum Betha Medika | 3 | 2023 | - | 81.06% | 97% | 98.95% | 98.57% | 75.15% | 0.42% | 66.57% | 100% | 100% | 69.81% | 99.86% | 100% | 0 |
| 82972 | RS Ibu dan Anak dr. Hj. Karmini EH | 3 | 2023 | - | 86.64% | 97% | 100% | 100% | 64.77% | 0% | 81.73% | 100% | 91.26% | 80.56% | 100% | 100% | 0 |
| 82973 | RS Umum Yarsi | 3 | 2023 | - | 89.26% | 95% | 100% | 100% | 82.44% | 0% | 96.77% | 100% | 96.16% | 100% | 100% | 100% | 0 |
| 82974 | RS Gigi Dan Mulut YARSI | 3 | 2023 | - | 80.2% | 90% | 89.31% | 100% | 16.8% | 0% | 20% | 100% | 93.98% | 72.5% | 90% | 100% | 0 |
| 82975 | RS Umum Hermina Podomoro | 3 | 2023 | - | 96% | 97% | 97.3% | 100% | 91.43% | 3.85% | 94.29% | 100% | 92.86% | 77.14% | 100% | 100% | 0 |
| 82976 | RS Umum Hermina Kemayoran | 3 | 2023 | - | 89.1% | 100% | 100% | 100% | 100% | 0% | 96.53% | 100% | 95.82% | 76% | 100% | 100% | 0 |
| 82977 | RS Umum Satya Negara | 3 | 2023 | - | 88.57% | 99% | 100% | 0% | 86.34% | 8% | 57.34% | 100% | 97.84% | 100% | 100% | 100% | 0 |
| 82978 | RS Islam Jakarta Sukapura | 3 | 2023 | - | 90% | 100% | 100% | 0% | 92.67% | 2.05% | 82.22% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82979 | RS Umum Daerah Tanah Abang | 3 | 2023 | - | 90.71% | 100% | 100% | 0% | 87.9% | 0% | 56.36% | 100% | 90.66% | 0% | 100% | 100% | 0 |
| 82980 | RS Umum Dadi Keluarga Ciamis | 3 | 2023 | - | 94.84% | 85% | 89.94% | 0% | 98.25% | 63.16% | 84.11% | 86.75% | 93.15% | 90.91% | 98.49% | 100% | 0 |
| 82981 | RS Umum Daerah Banjar | 3 | 2023 | - | 93.37% | 93% | 98.87% | 78.57% | 31.46% | 0% | 94.97% | 100% | 91.85% | 99.03% | 99.65% | 100% | 0 |
| 82982 | RS Khusus Bedah Salemba Satu | 3 | 2023 | - | 87.23% | 100% | 100% | 0% | 95.97% | 7.89% | 97.37% | 0% | 99.92% | 97.37% | 57.58% | 100% | 0 |
| 82983 | RS Umum Pluit | 3 | 2023 | - | 100% | 100% | 100% | 0% | 98.24% | 1.69% | 70.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82984 | RS Umum Pantai Indah Kapuk | 3 | 2023 | - | 80.3% | 91% | 100% | 0% | 100% | 9.69% | 92.56% | 91.8% | 99.82% | 96.77% | 100% | 100% | 0 |
| 82985 | RS Umum Nurhayati Garut | 3 | 2023 | - | 81% | 86% | 86.84% | 100% | 72.52% | 100% | 66.44% | 100% | 76.23% | 72.18% | 83.43% | 75% | 0 |
| 82986 | RS Umum Daerah Johar Baru | 3 | 2023 | 07-08-2024 | 93% | 96% | 100% | 0% | 87.15% | 100% | 96.94% | 100% | 94.79% | 80% | 100% | 100% | 0 |
| 82987 | RS Umum Daerah Cempaka Putih | 3 | 2023 | - | 85.29% | 99% | 100% | % | 100% | 0% | 88% | 100% | 96.65% | 94% | 100% | 100% | 0 |
| 82988 | RS Ibu dan Anak Family | 3 | 2023 | - | 84.29% | 95% | 100% | 0% | 73.32% | 100% | 85.35% | 100% | 99.9% | 0% | 100% | 100% | 0 |
| 82989 | RS Umum Puri Medika | 3 | 2023 | - | 92.5% | 97% | 98% | 83.33% | 84.33% | 0% | 55% | 100% | 82% | 79% | 100% | 100% | 0 |
| 82990 | RS Umum Royal Progress | 3 | 2023 | - | 94% | 100% | 100% | 0% | 75% | 4.11% | 84.23% | 100% | 99.84% | 81.25% | 100% | 100% | 0 |
| 82991 | RS Umum Grha Kedoya | 3 | 2023 | - | 73.82% | 88% | 99.85% | 100% | 99.91% | 8.9% | 83.6% | 100% | 100% | 94.44% | 100% | 96.55% | 0 |
| 82992 | RS Jiwa Dr. Soeharto Heerdjan | 3 | 2023 | - | 94.62% | 98% | 100% | 0% | 77.62% | 0% | 90% | 100% | 98.56% | 87.96% | 100% | 100% | 0 |
| 82993 | RS Umum dr Abdul Radjak Cengkareng | 3 | 2023 | - | 94.8% | 100% | 100% | 100% | 98.52% | 0% | 87.02% | 100% | 77.91% | 0% | 100% | 100% | 0 |
| 82994 | RS Umum Bhakti Mulia | 3 | 2023 | - | 93.57% | 88% | 68.46% | 0% | 65.77% | 67.5% | 95.56% | 100% | 96.53% | 27.78% | 90.85% | 42.86% | 0 |
| 82995 | RS Bhayangkara Cianjur | 3 | 2023 | - | 97.01% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96.67% | 100% | 100% | 0% | 0 |
| 82996 | RS Umum Daerah Koja | 3 | 2023 | - | 82.5% | 88% | 100% | 87.5% | 100% | 0.42% | 100% | 100% | 94.26% | 88.36% | 96.11% | 100% | 0 |
| 82997 | RS Umum Pelni Petamburan | 3 | 2023 | - | 99.91% | 100% | 100% | 90% | 80.41% | 90% | 96.67% | 100% | 98.15% | 92.86% | 100% | 100% | 0 |
| 82998 | RS Umum Akademik Atma Jaya | 3 | 2023 | - | 81.57% | 100% | 100% | 95.83% | 62.19% | 17% | 69.78% | 100% | 96.79% | 100% | 100% | 60% | 0 |
| 82999 | RS Umum Intan Husada | 3 | 2023 | - | 89.23% | 91% | 90.74% | 100% | 88.51% | 13.58% | 95.35% | 100% | 53.12% | 100% | 94.51% | 100% | 0 |
| 83000 | RS Umum Permata Bunda | 3 | 2023 | - | 94.06% | 92% | 97.6% | 100% | 69.16% | 0% | 83.12% | 99.21% | 98.53% | 100% | 49.42% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.