Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 82851 | RS EMC Pekayon | 3 | 2023 | - | 98.33% | 100% | 100% | 0% | 84% | 3.03% | 86.23% | 100% | 99.99% | 100% | 100% | 96.64% | 0 |
| 82852 | RS Umum Bayukarta | 3 | 2023 | - | 90.15% | 91% | 97.36% | 100% | 86.55% | 4.35% | 77.84% | 66.67% | 100% | 89.76% | 100% | 100% | 0 |
| 82853 | RS Ibu dan Anak Aisyah Qurrataain | 3 | 2023 | - | 95% | 95% | 85% | 80% | 92.5% | 0% | 85% | 100% | 90% | 0% | 85% | 80% | 0 |
| 82854 | RS Umum Daerah Karawang | 3 | 2023 | - | 84.24% | 99% | 96.47% | 100% | 75.37% | 47.45% | 98.73% | 100% | 99.96% | 78.18% | 98.35% | 100% | 0 |
| 82855 | RS Umum Izza | 3 | 2023 | - | 59% | 94% | 99.49% | 98.61% | 48.53% | 0% | 47.62% | 97.87% | 87.22% | 37.8% | 100% | 100% | 0 |
| 82856 | RS Umum Tiara | 3 | 2023 | - | 89.72% | 96% | 94.87% | 90% | 86.32% | 1.44% | 85.24% | 97.85% | 97.22% | 96% | 91.84% | 100% | 0 |
| 82857 | RS Mitra Keluarga Pratama | 3 | 2023 | - | 98.5% | 100% | 100% | 100% | 80% | 3.24% | 72% | 100% | 100% | 100% | 99.8% | 100% | 0 |
| 82858 | RS Umum Karya Husada | 3 | 2023 | - | 97.69% | 99% | 99.32% | 20% | 94.3% | 9.32% | 47.64% | 97.46% | 100% | 65.62% | 89.39% | 100% | 0 |
| 82859 | RS Umum Puri Asih | 3 | 2023 | - | 98.5% | 98% | 98.15% | % | 81.41% | 0% | 83.33% | 100% | 99.98% | 81.82% | 97.55% | 100% | 0 |
| 82860 | RSAU Dr. M. Hassan Toto | 3 | 2023 | - | 96.53% | 98% | 100% | 100% | 94.78% | 0% | 93.08% | 100% | 99.19% | 100% | 100% | 100% | 0 |
| 82861 | RS Umum Anna Medika | 3 | 2023 | - | 96.01% | 97% | 98.43% | 100% | 90.84% | 0% | 93.72% | 100% | 100% | 73.68% | 100% | 100% | 0 |
| 82862 | RS Umum Mutiara Hati | 3 | 2023 | - | 89.81% | 90% | 100% | 100% | 95.04% | 9.86% | 48.07% | 100% | 99.69% | 93.91% | 100% | 100% | 0 |
| 82863 | RS Jiwa dr. H. Marzoeki Mahdi | 3 | 2023 | - | 90.16% | 93% | 99.65% | 100% | 55.66% | 0% | 97.04% | 100% | 97.54% | 92.38% | 100% | 100% | 0 |
| 82864 | RS Umum Daerah Subang | 3 | 2023 | - | 91.05% | 95% | 99.71% | 0% | 71% | 3% | 99.11% | 100% | 74.16% | 100% | 98.67% | 100% | 0 |
| 82865 | RS Umum Mitra Family | 3 | 2023 | - | 97% | 100% | 100% | 100% | 92% | 0% | 100% | 100% | 100% | 86% | 100% | 100% | 0 |
| 82866 | RS Umum Azra | 3 | 2023 | - | 93.17% | 100% | 100% | 0% | 90.66% | 0% | 70.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82867 | RS Uni Medika Setu Bekasi | 3 | 2023 | - | 99.94% | 99% | 100% | 100% | 92.48% | 17.24% | 46.75% | 100% | 100% | 75% | 100% | 0% | 0 |
| 82868 | RS Umum Daerah Kota Bogor | 3 | 2023 | - | 76.13% | 90% | 99.89% | 100% | 96.29% | 0.55% | 74.43% | 98.85% | 80.21% | 60% | 99.59% | 100% | 0 |
| 82869 | RS Umum Pamanukan Medical Center (PMC) | 3 | 2023 | - | 80% | 94% | 92.31% | 92.11% | 72.92% | 4.39% | 74.47% | 97.51% | 100% | 84% | 100% | 83.33% | 0 |
| 82870 | RS Umum Hermina Bogor | 3 | 2023 | - | 92.54% | 97% | 100% | 100% | 91.67% | 0% | 98.06% | 100% | 94.17% | 88.89% | 100% | 100% | 0 |
| 82871 | RS Mitra Plumbon Indramayu | 3 | 2023 | - | 100% | 100% | 100% | 75% | 80.52% | 2.45% | 85.67% | 100% | 99.82% | 100% | 100% | 100% | 0 |
| 82872 | RS Umum Helsa | 3 | 2023 | - | 82.77% | 94% | 98.1% | 100% | 92.65% | 3.18% | 80.92% | 100% | 96.48% | 76.92% | 83.02% | 100% | 0 |
| 82873 | BMC Mayapada Hospital | 3 | 2023 | - | 83.43% | 100% | 99.35% | 100% | 84.75% | 3.42% | 90.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82874 | RS Umum Trimitra | 3 | 2023 | - | 82.62% | 90% | 100% | 100% | 100% | 0% | 71.78% | 100% | 100% | 97.42% | 99.32% | 100% | 0 |
| 82875 | RS Umum Asri Medika | 3 | 2023 | - | 92% | 94% | 100% | 100% | 64.81% | 0% | 76.47% | 100% | 100% | 0% | 93.5% | 1% | 0 |
| 82876 | RS Umum Melania | 3 | 2023 | - | 89% | 99% | 100% | 100% | 100% | 0% | 100% | 100% | 95% | 96% | 100% | 100% | 0 |
| 82877 | RS San Medical Center | 3 | 2023 | - | 97% | 94% | 91% | 100% | 90% | 100% | 89.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82878 | RS Ibu dan Anak Pasutri | 3 | 2023 | - | 93% | 100% | 100% | 100% | 90.77% | 0% | 100% | 100% | 93% | 80% | 100% | 0% | 0 |
| 82879 | RS Umum Bhayangkara Indramayu | 3 | 2023 | - | 82.62% | 81% | 100% | 100% | 64.44% | 100% | 49.14% | 100% | 99.78% | 0% | 44.02% | 100% | 0 |
| 82880 | RS Sentra Medika Langut | 3 | 2023 | - | 92.22% | 92% | 93.79% | 0% | 100% | 0% | 73.01% | 97.67% | 94.18% | 80% | 100% | 100% | 0 |
| 82881 | RS Khusus Ibu dan Anak Grha Mutiara | 3 | 2023 | - | 75.68% | 97% | 98.25% | 100% | 79.11% | 100% | 72.73% | 0% | 0% | 0% | 87.5% | 100% | 0 |
| 82882 | RS Umum Fikri Medika | 3 | 2023 | - | 97.36% | 100% | 98.92% | 0% | 96.6% | 0.3% | 59.89% | 100% | 76.63% | 0% | 80.71% | 100% | 0 |
| 82883 | RS Umum Metro Hospitals | 3 | 2023 | - | 99.32% | 99% | 100% | 87.88% | 88.01% | 2.52% | 100% | 100% | 93.75% | 98.95% | 100% | 100% | 0 |
| 82884 | RS Umum Salak | 3 | 2023 | - | 79.43% | 93% | 100% | 0% | 59.09% | 3.12% | 70.84% | 100% | 98.22% | 79.87% | 97.5% | 100% | 0 |
| 82885 | RS Umum PMI Bogor | 3 | 2023 | - | 96.5% | 100% | 100% | 100% | 100% | 0% | 57.03% | 100% | 100% | 85.94% | 100% | 100% | 0 |
| 82886 | RS Umum Daerah Pandega Pangandaran | 3 | 2023 | - | 96% | 99% | 97.92% | 95.79% | 82.81% | 0% | 97.66% | 100% | 93.75% | 75% | 98.99% | 100% | 0 |
| 82887 | RS Umum Daerah Lembang | 3 | 2023 | - | 89.53% | 92% | 96.48% | 42.86% | 72.83% | 3.57% | 91.79% | 100% | 93.39% | 80% | 100% | 100% | 0 |
| 82888 | RS Umum Duta Indah | 3 | 2023 | - | 84.96% | 100% | 97.3% | 100% | 89.87% | 1.69% | 85.44% | 100% | 75.51% | 92.86% | 97.45% | 100% | 0 |
| 82889 | RS Umum Pekerja | 3 | 2023 | - | 88.54% | 100% | 100% | 85.71% | 100% | 0% | 49.2% | 100% | 100% | 80.88% | 100% | 100% | 0 |
| 82890 | RS Umum Bunda Jakarta | 3 | 2023 | - | 99.94% | 97% | 99.61% | 0% | 43.1% | 3.33% | 69.16% | 100% | 98.06% | 88.64% | 100% | 100% | 0 |
| 82891 | RS Ibu dan Anak Grand Family | 3 | 2023 | - | 86.67% | 95% | 100% | 60% | 100% | 8.91% | 80.62% | 100% | 99.88% | 0% | 100% | 100% | 0 |
| 82892 | RS Khusus Gigi dan Mulut Ladokgi TNI AL R.E. Marta | 3 | 2023 | - | 68.5% | 59% | 50% | 0% | 78.26% | 9.52% | 100% | 0% | 100% | 12.5% | 100% | 50% | 0 |
| 82893 | RS Umum Daerah dr. Slamet Garut | 3 | 2023 | - | 0% | 0% | 0% | 31.58% | 66.25% | 38.31% | 0% | 92.98% | 99.84% | 0% | 0% | 0% | 0 |
| 82894 | RS Umum Firdaus | 3 | 2023 | - | 97% | 100% | 86% | 80% | 91.39% | 11.84% | 73.5% | 100% | 88% | 85% | 99.29% | 100% | 0 |
| 82895 | RS Umum Gading Pluit | 3 | 2023 | - | 98.5% | 100% | 100% | 0% | 85.56% | 0% | 54.28% | 100% | 100% | 0% | 100% | 100% | 0 |
| 82896 | RS Umum Daerah Sawah Besar | 3 | 2023 | - | 87.32% | 100% | 100% | 0% | 58.17% | 0% | 85% | 100% | 83.69% | 77.78% | 100% | 100% | 0 |
| 82897 | RS Khusus Orthopedi RSOP Ciamis | 3 | 2023 | - | 97.32% | 99% | 100% | % | 83.43% | 12.07% | 95.93% | 100% | 0% | 100% | 100% | 100% | 0 |
| 82898 | RS Umum Port Medical Center | 3 | 2023 | - | 92.12% | 98% | 100% | 100% | 100% | 4.55% | 48.07% | 100% | 99.61% | 100% | 100% | 100% | 0 |
| 82899 | RS Umum Daerah Kemayoran | 3 | 2023 | - | 100% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 99.29% | 100% | 100% | 100% | 0 |
| 82900 | RS Umum Mitra Keluarga Kelapa Gading | 3 | 2023 | - | 95% | 93% | 100% | 0% | 60.96% | 0% | 92.68% | 100% | 99.99% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.