Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 82901 | RS Islam Aysha | 3 | 2023 | - | 70.07% | 50% | 97.7% | 44.44% | 44.5% | 6.47% | 36.67% | 100% | 96.81% | 4% | 100% | 33.33% | 0 |
| 82902 | RS Umum Kramat 128 | 3 | 2023 | - | 96.4% | 99% | 100% | 0% | 100% | 0% | 93.37% | 100% | 96.58% | 85.71% | 100% | 100% | 0 |
| 82903 | RS Paru Dr. M. Goenawan Partowidigdo | 3 | 2023 | - | 88.7% | 100% | 100% | 100% | 85.45% | 3.95% | 97.53% | 100% | 91.58% | 90% | 100% | 100% | 0 |
| 82904 | RS Umum Bhakti Yudha | 3 | 2023 | - | 92.51% | 100% | 100% | 0% | 37.16% | 1% | 90.41% | 100% | 94.91% | 60% | 100% | 100% | 0 |
| 82905 | RS Umum Wijaya Kusumah | 3 | 2023 | - | 91.36% | 95% | 100% | 68% | 34.2% | 9.38% | 83.5% | 88.89% | 97.31% | 98.18% | 100% | 0% | 0 |
| 82906 | RS Umum Daerah Cibinong | 3 | 2023 | - | 86.53% | 97% | 99.99% | 33.33% | 17.42% | 5.48% | 87.59% | 96.94% | 92.14% | 78.02% | 98.76% | 100% | 0 |
| 82907 | RS Eka Hospital | 3 | 2023 | - | 86.21% | 100% | 100% | 100% | 82.08% | 3.06% | 86.1% | 100% | 100% | 96.45% | 100% | 100% | 0 |
| 82908 | RS Umum Daerah Ciawi | 3 | 2023 | - | 89.87% | 95% | 99.66% | 0% | 20.48% | 2.28% | 90.25% | 93.13% | 87.5% | 0% | 99.3% | 100% | 0 |
| 82909 | RS Menteng Mitra Afia | 3 | 2023 | - | 100% | 100% | 100% | 100% | 96.86% | 0% | 59.26% | 100% | 82.03% | 100% | 100% | 100% | 0 |
| 82910 | RS Umum Abdi Waluyo | 3 | 2023 | - | 95.45% | 100% | 100% | 0% | 97.39% | 14.67% | 94.49% | 100% | 88.52% | 88.59% | 100% | 100% | 0 |
| 82911 | RS Umum Dr. Hafiz | 3 | 2023 | - | 86.74% | 99% | 98.14% | 100% | 89.08% | 2.3% | 90.54% | 99.21% | 99.23% | 92.31% | 95.61% | 100% | 0 |
| 82912 | RS Umum Tugu Ibu | 3 | 2023 | - | 90.53% | 99% | 100% | 100% | 83.2% | 0% | 39.22% | 100% | 96.28% | 50% | 100% | 100% | 0 |
| 82913 | RS Khusus THT Bedah KL Proklamasi | 3 | 2023 | - | 91% | 94% | 100% | 0% | 95.13% | 23.33% | 100% | 0% | 90% | 88.89% | 100% | 0% | 0 |
| 82914 | RS Umum Puri Cinere | 3 | 2023 | 11-08-2023 | 100% | 100% | 99.58% | 0% | 97.67% | 5.38% | 94.58% | 100% | 98.08% | 100% | 99.58% | 100% | 0 |
| 82915 | RS Umum Daerah Leuwiliang | 3 | 2023 | - | 79.7% | 85% | 99.95% | 96.15% | 85.93% | 20.95% | 96.71% | 96.77% | 91% | 73.53% | 99.81% | 100% | 0 |
| 82916 | RS Umum Daerah Kesehatan Kerja | 3 | 2023 | - | 70.36% | 100% | 100% | 100% | 41.57% | 2.5% | 98.5% | 100% | 93.91% | 63.64% | 91.37% | 0% | 0 |
| 82917 | RS Umum Annisa | 3 | 2023 | - | 78.8% | 98% | 100% | 71.43% | 94.52% | 4.3% | 61.61% | 100% | 82.24% | 39.29% | 100% | 100% | 0 |
| 82918 | RS Umum Karya Pangalengan Bhakti Sehat | 3 | 2023 | - | 91.5% | 94% | 98% | 85.71% | 80% | 100% | 67% | 100% | 97% | 95.71% | 87.1% | 100% | 0 |
| 82919 | RS Hermina Soreang | 3 | 2023 | - | 80.57% | 96% | 100% | 100% | 84.48% | 0% | 82.61% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82920 | RS Ibu dan Anak Tambak | 3 | 2023 | - | 87.3% | 91% | 100% | 100% | 99.79% | 0% | 53.22% | 100% | 91.71% | 83.33% | 100% | 87.5% | 0 |
| 82921 | RS Umum Daerah Tugu Koja | 3 | 2023 | - | 97.5% | 100% | 100% | 0% | 100% | 0.85% | 98.58% | 100% | 99.26% | 62.5% | 100% | 0% | 0 |
| 82922 | RS Gigi dan Mulut FKG Univ. Indonesia | 3 | 2023 | - | 89.33% | 100% | 100% | 0% | 84.86% | 0% | 100% | 100% | 100% | 0% | 100% | 99.91% | 0 |
| 82923 | RS Umum Mitra Kemayoran | 3 | 2023 | - | 94.78% | 93% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 76.19% | 100% | 100% | 0 |
| 82924 | RS Umum Daerah Pademangan | 3 | 2023 | - | 85.07% | 99% | 100% | 0% | 99.83% | 14.29% | 82.65% | 100% | 81.12% | 95.24% | 100% | 100% | 0 |
| 82925 | RS Umum Daerah Cimacan | 3 | 2023 | - | 100% | 100% | 100% | 66.67% | 86.96% | 0% | 86.52% | 100% | 94.89% | 100% | 94.78% | 100% | 0 |
| 82926 | RS Umum Daerah Sekarwangi | 3 | 2023 | - | 81.5% | 89% | 0% | 33.33% | 0% | 4.1% | 95.93% | 100% | 83.67% | 0% | 88.09% | 0% | 0 |
| 82927 | RS Umum Tzu Chi Hospital | 3 | 2023 | - | 95.56% | 99% | 99.09% | 0% | 66.49% | 0.68% | 65.13% | 100% | 89.84% | 85.6% | 96.57% | 100% | 0 |
| 82928 | RS Umum Daerah Tanjung Priok | 3 | 2023 | - | 85.53% | 100% | 100% | 0% | 87.18% | 0% | 93.88% | 100% | 85.54% | 100% | 100% | 100% | 0 |
| 82929 | RS Umum TNI AU Lanud Sulaiman | 3 | 2023 | - | 94% | 100% | 100% | 100% | 87.77% | 0% | 85.55% | 0% | 77.13% | 100% | 100% | 91.67% | 0 |
| 82930 | RS Umum Daerah 45 Kuningan | 3 | 2023 | - | 91.56% | 92% | 99.28% | 0% | 81.65% | 4.42% | 90.39% | 99.24% | 89.97% | 0% | 100% | 94.74% | 0 |
| 82931 | RS Khusus Bedah Bina Estetika | 3 | 2023 | - | 100% | 100% | 100% | 0% | 79.85% | 10% | 100% | 100% | 100% | 93.33% | 100% | 80% | 0 |
| 82932 | RS Khusus JEC@Menteng | 3 | 2023 | - | 93.69% | 96% | 100% | 0% | 97.66% | 17.32% | 85.83% | 100% | 100% | 0% | 100% | 100% | 0 |
| 82933 | RS Mata JEC Primasana @Tanjung Priok | 3 | 2023 | - | 85.5% | 100% | 100% | % | 92.86% | 13.86% | 100% | 100% | 100% | 89.06% | 100% | 100% | 0 |
| 82934 | RS Khusus THT Prof Nizar | 3 | 2023 | - | 0% | 100% | 100% | 0% | 81.27% | 0% | 66.67% | 0% | 90.4% | 100% | 100% | 100% | 0 |
| 82935 | RS Umum Daerah Majalaya | 3 | 2023 | - | 98.9% | 100% | 100% | 77.78% | 31.68% | 0.52% | 95.38% | 96.77% | 95.56% | 96.55% | 100% | 100% | 0 |
| 82936 | RS Umum Daerah Cilincing | 3 | 2023 | - | 89% | 100% | 100% | 0% | 95.42% | 2.7% | 88.39% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 82937 | RS Umum Daerah Kab. Ciamis | 3 | 2023 | - | 89% | 91% | 98% | 100% | 70% | 0% | 98.81% | 99.42% | 97.56% | 85% | 99.26% | 100% | 0 |
| 82938 | RS Umum Daerah Pagelaran | 3 | 2023 | - | 86% | 84% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82939 | RS Anak dan Bunda Harapan Kita | 3 | 2023 | - | 63.84% | 93% | 98.81% | 75% | 43.94% | 1.76% | 98.26% | 99.23% | 96.27% | 100% | 100% | 100% | 0 |
| 82940 | RS Umum Daerah Kalideres | 3 | 2023 | - | 90% | 100% | 100% | 100% | 65.25% | 0.8% | 73.42% | 100% | 99.83% | 65.52% | 100% | 100% | 0 |
| 82941 | RS Umum Daerah Cengkareng | 3 | 2023 | - | 90.99% | 100% | 100% | 100% | 82.68% | 3.95% | 81.85% | 100% | 96.38% | 85.88% | 100% | 100% | 0 |
| 82942 | RS Umum Mitra Keluarga Kalideres | 3 | 2023 | - | 98.39% | 99% | 100% | 100% | 39.47% | 0% | 66.89% | 100% | 100% | 96.91% | 100% | 100% | 0 |
| 82943 | RS Umum Islam Hj. Siti Muniroh | 3 | 2023 | - | 100% | 100% | 97.42% | 0% | 98.07% | 0% | 100% | 100% | 98.16% | 0% | 0% | 100% | 0 |
| 82944 | RS Umum Ciputra Hospital Citragarden City | 3 | 2023 | - | 86.4% | 89% | 100% | 0% | 87.24% | 2.96% | 46.18% | 100% | 99.33% | 80.65% | 100% | 100% | 0 |
| 82945 | RS Umum Annisa Queen | 3 | 2023 | - | 53.5% | 0% | 0% | 0% | 0% | 0% | 0% | 76.09% | 100% | 0% | 0% | 0% | 0 |
| 82946 | RS Umum Daerah Taman Sari | 3 | 2023 | - | 96.12% | 98% | 100% | 0% | 53.82% | 2.99% | 86.27% | 100% | 98.21% | 0% | 100% | 100% | 0 |
| 82947 | RS Umum Kartika Cibadak | 3 | 2023 | - | 91% | 100% | 98.2% | 60.87% | 2.65% | 36.5% | 72.49% | 100% | 97.44% | 58.97% | 100% | 100% | 0 |
| 82948 | RS Kanker Dharmais | 3 | 2023 | - | 98.59% | 98% | 100% | 0% | 66.46% | 11.76% | 92.15% | 95.69% | 99.99% | 90% | 99.3% | 100% | 0 |
| 82949 | RS Gigi dan Mulut FKG Universitas Trisakti | 3 | 2023 | - | 99% | 100% | 100% | % | 80% | % | 0% | 0% | 80% | 100% | 0% | 100% | 0 |
| 82950 | RS Khusus Ibu dan Anak Aries | 3 | 2023 | - | 0% | 8% | 2.5% | 0% | 66.67% | % | 83.33% | 0% | 66.67% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.