Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 82801 | RS Umum Bhakti Mulia | 10 | 2023 | 88.39% | 92% | 93.05% | 0% | 74.44% | 0% | 82.08% | 100% | 96.54% | 76.92% | 75.85% | 100% | 0 |
| 82802 | RS Umum Daerah Cengkareng | 10 | 2023 | 91.52% | 100% | 100% | 100% | 83.14% | 4.26% | 83.59% | 99.26% | 95.98% | 88.89% | 100% | 100% | 0 |
| 82803 | RS Umum Daerah Banjar | 10 | 2023 | 92.01% | 89% | 90.71% | 0% | 29.9% | 0% | 96.98% | 100% | 87.47% | 100% | 100% | 100% | 0 |
| 82804 | RS Umum Pelni Petamburan | 10 | 2023 | 99.37% | 100% | 100% | 87.5% | 82.68% | 0.24% | 95.43% | 100% | 98.7% | 80% | 98.86% | 100% | 0 |
| 82805 | RS Anak dan Bunda Harapan Kita | 10 | 2023 | 71.09% | 92% | 100% | 80% | 52% | 1.38% | 98.85% | 95.9% | 94.52% | 100% | 100% | 100% | 0 |
| 82806 | RS Jantung dan Pembuluh Darah Harapan Kita | 10 | 2023 | 90.84% | 100% | 100% | 0% | 84.19% | 1.87% | 96.31% | 97.35% | 99.42% | 73.63% | 100% | 100% | 0 |
| 82807 | RS Umum Sumber Waras | 10 | 2023 | 82.21% | 97% | 97.81% | 0% | 72.49% | 0.26% | 83.84% | 81.46% | 99.67% | 89.74% | 100% | 100% | 0 |
| 82808 | RS Umum Siloam Hospitals Kebon Jeruk | 10 | 2023 | 96.39% | 97% | 100% | 0% | 68.47% | 8.96% | 86.82% | 100% | 97.92% | 90% | 100% | 100% | 0 |
| 82809 | RS Gigi Dan Mulut YARSI | 10 | 2023 | 87.4% | 100% | 99.37% | 100% | 8.74% | 25% | 8.33% | 100% | 93.02% | 74.75% | 100% | 100% | 0 |
| 82810 | RS Umum Daerah Kab. Ciamis | 10 | 2023 | 97.5% | 95% | 96.67% | 100% | 70% | 0% | 98.84% | 100% | 96.7% | 85% | 98.51% | 100% | 0 |
| 82811 | RS Umum Patria IKKT | 10 | 2023 | 96.25% | 92% | 100% | 100% | 97.59% | 4.94% | 95.13% | 100% | 89.23% | 90.32% | 100% | 100% | 0 |
| 82812 | RS Siloam Agora | 10 | 2023 | 89.64% | 99% | 100% | 0% | 88.14% | 0% | 91.74% | 100% | 100% | 100% | 100% | 92.31% | 0 |
| 82813 | RS Umum Medika Permata Hijau | 10 | 2023 | 83.71% | 100% | 100% | 0% | 90.66% | 9.03% | 59.51% | 100% | 97.43% | 91.03% | 100% | 100% | 0 |
| 82814 | RS Umum Abdi Waluyo | 10 | 2023 | 95.65% | 96% | 97.35% | 0% | 81.08% | 0% | 96.02% | 100% | 100% | 97.59% | 100% | 100% | 0 |
| 82815 | RS Umum Hermina Daan Mogot | 10 | 2023 | 97.2% | 100% | 100% | 100% | 99.73% | 2.65% | 89.47% | 100% | 99.97% | 82.61% | 100% | 100% | 0 |
| 82816 | RS Umum Cinta Kasih Tzu Chi | 10 | 2023 | 76.44% | 85% | 100% | % | 87.23% | 2.04% | 75.83% | 100% | 85.69% | 97.83% | 88.21% | 100% | 0 |
| 82817 | RS Umum Yarsi | 10 | 2023 | 95.82% | 98% | 100% | 100% | 85.69% | 0% | 97.62% | 100% | 98.4% | 100% | 100% | 100% | 0 |
| 82818 | RS Ibu dan Anak Respati | 10 | 2023 | 66% | 89% | 99.52% | 84% | 88.1% | 0% | 44.2% | 100% | 97.47% | 50% | 89.58% | 91.67% | 0 |
| 82819 | RS Umum Royal Taruma | 10 | 2023 | 91.59% | 100% | 100% | 0% | 92.94% | 3.7% | 65.97% | 100% | 100% | 87.3% | 100% | 100% | 0 |
| 82820 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 10 | 2023 | 84.76% | 100% | 100% | 0% | 91.43% | 0% | 73.13% | 100% | 99.17% | 78.12% | 100% | 100% | 0 |
| 82821 | RS Umum Dadi Keluarga Ciamis | 10 | 2023 | 88.3% | 93% | 96.92% | 5.88% | 99.04% | 64.87% | 82% | 90.85% | 99.9% | 80.95% | 99.67% | 100% | 0 |
| 82822 | RS Umum Al-Arif | 10 | 2023 | 99.5% | 99% | 100% | % | 98% | % | 98% | 100% | 99% | 94% | 100% | 100% | 0 |
| 82823 | RS Ibu dan Anak Tambak | 10 | 2023 | 89.96% | 95% | 100% | 83.33% | 98.84% | 0% | 66.67% | 100% | 94.86% | 83.92% | 100% | 100% | 0 |
| 82824 | RS Umum Pelabuhan Tanjung Priok | 10 | 2023 | 91.51% | 94% | 100% | 100% | 88.91% | 0% | 67.3% | 100% | 100% | 95.36% | 99.87% | 100% | 0 |
| 82825 | RS Gigi dan Mulut FKG Univ. Indonesia | 10 | 2023 | 78.76% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 91.84% | 0% | 100% | 100% | 0 |
| 82826 | RS Khusus Bedah Bina Estetika | 10 | 2023 | 100% | 100% | 100% | 0% | 100% | 2.86% | 96% | 0% | 100% | 96.15% | 0% | 100% | 0 |
| 82827 | RS Umum Daerah 45 Kuningan | 10 | 2023 | 95.87% | 93% | 100% | 0% | 86.17% | 2.07% | 85.27% | 98.5% | 85.16% | 0% | 100% | 100% | 0 |
| 82828 | RS Medina | 10 | 2023 | 79.5% | 85% | 100% | 50% | 78% | 18.22% | 100% | 100% | 89.25% | 0% | 100% | 100% | 0 |
| 82829 | RS Khusus THT Prof Nizar | 10 | 2023 | 90% | 100% | 100% | 0% | 65.7% | 100% | 50% | 0% | 98.15% | 100% | 100% | 100% | 0 |
| 82830 | RS Umum Pluit | 10 | 2023 | 99.77% | 100% | 100% | 0% | 87.03% | 4.17% | 94.44% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 82831 | RS Umum Mulyasari | 10 | 2023 | 99.78% | 99% | 100% | 80% | 99.7% | 0% | 63.3% | 82.98% | 100% | 100% | 100% | 70.71% | 0 |
| 82832 | RS Umum Pantai Indah Kapuk | 10 | 2023 | 82.41% | 98% | 100% | 0% | 100% | 8.07% | 92% | 97.06% | 98.17% | 90.91% | 100% | 100% | 0 |
| 82833 | RS Umum Sukmul | 10 | 2023 | 84.69% | 100% | 100% | 100% | 100% | 0% | 93.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82834 | RS Khusus JEC@Menteng | 10 | 2023 | 89.19% | 96% | 100% | % | 97.66% | 12.06% | 84% | 100% | 99.98% | 0% | 100% | 100% | 0 |
| 82835 | RS Umum Mitra Kemayoran | 10 | 2023 | 97.69% | 98% | 100% | 0% | 100% | 0% | 91.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 82836 | RS Umum Royal Progress | 10 | 2023 | 95% | 100% | 99.69% | 0% | 81.25% | 3.14% | 61.98% | 100% | 99.92% | 100% | 99.46% | 100% | 0 |
| 82837 | RS Umum Hermina Podomoro | 10 | 2023 | 98.5% | 100% | 100% | 100% | 94.29% | 0% | 94.29% | 100% | 100% | 96% | 100% | 100% | 0 |
| 82838 | RS Menteng Mitra Afia | 10 | 2023 | 100% | 100% | 100% | 100% | 99.71% | 0% | 88% | 100% | 82.77% | 66.67% | 100% | 0% | 0 |
| 82839 | RS Islam Jakarta Sukapura | 10 | 2023 | 77.72% | 100% | 100% | 0% | 93.33% | 0% | 84.79% | 100% | 85.82% | 84.91% | 100% | 100% | 0 |
| 82840 | RS Umum Satya Negara | 10 | 2023 | 94.04% | 100% | 100% | 0% | 83.79% | 8.33% | 75.45% | 100% | 60.01% | 100% | 100% | 100% | 0 |
| 82841 | RS Umum Intan Husada | 10 | 2023 | 95.6% | 95% | 92.25% | 100% | 89.66% | 5.75% | 97.56% | 100% | 75.04% | 100% | 94.19% | 100% | 0 |
| 82842 | RS Umum Annisa Queen | 10 | 2023 | 100% | 0% | 100% | 0% | 100% | 0% | 83.58% | 73.33% | 100% | 0% | 0% | 0% | 0 |
| 82843 | RS Umum Sekar Kamulyan | 10 | 2023 | 95.59% | 100% | 100% | 0% | 8.48% | 0% | 80.66% | 100% | 100% | 61.19% | 96.43% | 100% | 0 |
| 82844 | RS Umum Puri Medika | 10 | 2023 | 93.15% | 72% | 98.63% | 100% | 88.83% | 0% | 56.58% | 100% | 83.51% | 100% | 99.83% | 100% | 0 |
| 82845 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 10 | 2023 | 94.26% | 100% | 100% | 100% | 90.96% | 0% | 100% | 100% | 90.91% | 84.62% | 100% | 100% | 0 |
| 82846 | RS Umum Daerah dr. Soekardjo | 10 | 2023 | 84.51% | 85% | 91.28% | 76.92% | 68.52% | 3.09% | 86.07% | 97.89% | 98.26% | 85.71% | 98.36% | 100% | 0 |
| 82847 | RS Umum Bunda Jakarta | 10 | 2023 | 99.94% | 100% | 100% | 0% | 100% | 2.42% | 80.93% | 100% | 98.42% | 95.88% | 100% | 100% | 0 |
| 82848 | RS Umum Akademik Atma Jaya | 10 | 2023 | 96.37% | 100% | 84.52% | 100% | 56.18% | 19.81% | 72.06% | 100% | 84.5% | 100% | 99.8% | 80% | 0 |
| 82849 | RS Umum Nurhayati Garut | 10 | 2023 | 81% | 98% | 100% | 100% | 79.71% | 100% | 82% | 100% | 91.03% | 98.72% | 98.57% | 100% | 0 |
| 82850 | RS Ibu dan Anak Family | 10 | 2023 | 79.95% | 97% | 99.26% | 0% | 82.59% | 0% | 88.1% | 100% | 99.97% | 0% | 100% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
