Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 83151 | RS Umum Daerah Sungai Gelam | 3 | 2023 | - | 90% | 93% | 100% | 0% | 72.29% | 100% | 100% | 0% | 72.22% | 100% | 100% | 0% | 0 |
| 83152 | RS Islam Ibnu Sina Bukittinggi | 3 | 2023 | - | 89.5% | 99% | 99.62% | 0% | 49.1% | 6.31% | 90.55% | 92.31% | 97.6% | 59.32% | 98.57% | 100% | 0 |
| 83153 | RS Jiwa dr. Yaunin | 3 | 2023 | - | 96.85% | 94% | 100% | % | 80.83% | % | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 83154 | RS Umum Daerah Selasih Riau | 3 | 2023 | - | 72.68% | 74% | 85.16% | 88.89% | 80.4% | 4.69% | 84.8% | 90.79% | 95.64% | 82.61% | 89.36% | 100% | 0 |
| 83155 | RS 3M Plus | 3 | 2023 | - | 80% | 100% | 60.71% | 0% | 97.18% | 4.48% | 82.81% | 75% | 91.86% | 0% | 100% | 0% | 0 |
| 83156 | RS Khusus Ibu dan Anak Permata Hati | 3 | 2023 | - | 95.52% | 100% | 100% | 90% | 88.72% | 3.57% | 87.92% | 100% | 90.89% | 97.99% | 100% | 100% | 0 |
| 83157 | RS Umum Daerah Arifin Achmad | 3 | 2023 | - | 94.8% | 92% | 98.61% | 100% | 68.12% | 0% | 90.13% | 100% | 90.49% | 97.3% | 100% | 100% | 0 |
| 83158 | RS Umum Indah | 3 | 2023 | - | 99.56% | 100% | 99.53% | 83.33% | 89.86% | 1.64% | 100% | 100% | 90.17% | 95.39% | 100% | 100% | 0 |
| 83159 | RS Umum Lancang Kuning | 3 | 2023 | - | 87.5% | 100% | 100% | 87.5% | 84% | 0% | 70.91% | 100% | 85% | 83.33% | 100% | 100% | 0 |
| 83160 | RS Khusus Mata SMEC Pekanbaru | 3 | 2023 | - | 100% | 100% | 100% | 0% | 98% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83161 | RS Umum Sansani | 3 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 88.81% | 100% | 100% | 100% | 96.13% | 100% | 0 |
| 83162 | RS Hermina Pekanbaru | 3 | 2023 | - | 94.44% | 97% | 100% | 100% | 100% | 0.6% | 3.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83163 | RS Umum Eka Hospital Pekanbaru | 3 | 2023 | - | 93.14% | 100% | 100% | % | 76.87% | 15.38% | 98.13% | 100% | 82.51% | 83.7% | 100% | 100% | 0 |
| 83164 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 3 | 2023 | - | 93% | 100% | 100% | 0% | 95.28% | 0% | 100% | 100% | 99.24% | 100% | 0% | 0% | 0 |
| 83165 | RS Jiwa Tampan | 3 | 2023 | - | 86.87% | 98% | 99.31% | 0% | 84.78% | 0% | 81.22% | 100% | 96% | 97.55% | 99.4% | 100% | 0 |
| 83166 | RS Umum Awal Bros Panam | 3 | 2023 | - | 85.78% | 98% | 100% | 75% | 65.26% | 10.54% | 88.75% | 100% | 100% | 96.79% | 100% | 100% | 0 |
| 83167 | RS Umum Prima Pekanbaru | 3 | 2023 | - | 93.28% | 99% | 97.63% | 88.24% | 81.06% | 6.3% | 85.01% | 95.65% | 81% | 72.73% | 99.74% | 100% | 0 |
| 83168 | RS Umum Daerah Kabupaten Kepulauan Meranti | 3 | 2023 | - | 87.8% | 100% | 100% | 100% | 70.51% | 0% | 100% | 100% | 97.1% | 100% | 100% | 100% | 0 |
| 83169 | RS Umum Cahaya | 3 | 2023 | - | 50% | 95% | 100% | 100% | 100% | 16.67% | 100% | 100% | 100% | 100% | 100% | 50% | 0 |
| 83170 | RS Pertamina Dumai | 3 | 2023 | - | 97.62% | 98% | 100% | 0% | 96.67% | 0% | 88.46% | 100% | 98.39% | 100% | 100% | 100% | 0 |
| 83171 | Aulia Hospital | 3 | 2023 | - | 95.52% | 90% | 98.67% | 0% | 62.17% | 73.58% | 63.14% | 100% | 100% | 50% | 96.56% | 100% | 0 |
| 83172 | RS Ibu dan Anak Zainab | 3 | 2023 | 01-01-1970 | 79.58% | 95% | 100% | 100% | 75% | 0% | 77.97% | 100% | 99.91% | 100% | 100% | 100% | 0 |
| 83173 | RS Awal Bros A. Yani | 3 | 2023 | - | 85.11% | 98% | 100% | 86.36% | 74.58% | 0.75% | 75.15% | 100% | 96.57% | 92.59% | 99.96% | 100% | 0 |
| 83174 | RS Graha Yasmine | 3 | 2023 | - | 99.57% | 100% | 100% | 100% | 100% | 0% | 96.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83175 | RS Ibunda | 3 | 2023 | - | 89% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90% | 95.74% | 100% | 0 |
| 83176 | RS Umum Awal Bros Pekanbaru | 3 | 2023 | - | 98.04% | 100% | 100% | 0% | 61% | 0.94% | 85.04% | 100% | 72.41% | 95.79% | 99.72% | 100% | 0 |
| 83177 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 3 | 2023 | - | 84.17% | 93% | 92.11% | 100% | 66.1% | 0% | 82.89% | 100% | 99.07% | 65.79% | 100% | 80% | 0 |
| 83178 | RS Umum Islam Ibnu Sina | 3 | 2023 | - | 78.58% | 88% | 100% | 100% | 53.82% | 7.61% | 66.71% | 100% | 92.96% | 0% | 100% | 100% | 0 |
| 83179 | RS Daerah Madani Kota Pekanbaru | 3 | 2023 | - | 87.5% | 100% | 100% | 100% | 89.43% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 83180 | RS Umum Daerah Petala Bumi | 3 | 2023 | - | 70% | 87% | 100% | 0% | 55.44% | 7.14% | 85.2% | 100% | 91.63% | 0% | 100% | 90% | 0 |
| 83181 | RS Eria | 3 | 2023 | - | 90% | 90% | 96.67% | 100% | 90% | 1.54% | 90% | 100% | 93.33% | 83.33% | 93.33% | 100% | 0 |
| 83182 | RS Ibu Anak Budhi Mulia | 3 | 2023 | - | 91.07% | 100% | 100% | 0% | 81.1% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83183 | RS Ibu dan Anak Annisa | 3 | 2023 | - | 84% | 100% | 100% | 100% | 80% | 0% | 83% | 100% | 100% | 83.23% | 100% | 100% | 0 |
| 83184 | RS Khusus Mata Pekanbaru Eye Center | 3 | 2023 | - | 93.52% | 92% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 83185 | RS Ibu dan Anak Athaya Medika | 3 | 2023 | - | 86.5% | 100% | 100% | 82.86% | 95.69% | 3.75% | 87.88% | 100% | 89.58% | 83.33% | 100% | 83.33% | 0 |
| 83186 | RS Umum Syafira | 3 | 2023 | - | 85% | 85% | 100% | 56.52% | 97.43% | 5.53% | 61.1% | 100% | 99.81% | 83.33% | 100% | 100% | 0 |
| 83187 | RS Ibu dan Anak Andini | 3 | 2023 | - | 89% | 100% | 100% | 100% | 36.36% | 55.56% | 84.39% | 100% | 0% | 100% | 100% | 100% | 0 |
| 83188 | RS Santa Maria Pekanbaru | 3 | 2023 | - | 91.45% | 100% | 100% | 100% | 93.82% | 0% | 86.86% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83189 | RS Umum Daerah Kota Dumai | 3 | 2023 | - | 79.03% | 98% | 100% | 100% | 3% | 0% | 94.58% | 100% | 76.2% | 0% | 100% | 0% | 0 |
| 83190 | RS Umum Bina Kasih | 3 | 2023 | - | 90% | 100% | 100% | 0% | 80.53% | 0% | 69.07% | 100% | 95.69% | 93.02% | 100% | 100% | 0 |
| 83191 | RS Umum Daerah Mayjen H. A. Thalib | 3 | 2023 | - | 76.65% | 77% | 75.97% | 88.24% | 78.05% | 4.03% | 100% | 100% | 84.38% | 74.19% | 70.91% | 0% | 0 |
| 83192 | RS Prof. Dr. Tabrani | 3 | 2023 | - | 84.48% | 86% | 84.62% | 0% | 13.68% | 0% | 72.62% | 100% | 94.22% | 82.35% | 100% | 100% | 0 |
| 83193 | RS Umum Pekanbaru Medical Center | 3 | 2023 | - | 90.5% | 98% | 95.3% | 80% | 78.24% | 4.76% | 62.76% | 93.75% | 89.99% | 100% | 100% | 100% | 0 |
| 83194 | RSUPN Dr. Cipto Mangunkusumo | 3 | 2023 | - | 96.54% | 96% | 98.24% | 83.33% | 41.64% | 8.59% | 96.43% | 97.16% | 96.6% | 100% | 98.75% | 76.6% | 0 |
| 83195 | RS Umum Harapan Jayakarta | 3 | 2023 | - | 88% | 90% | 100% | 90% | 88.18% | 0% | 90.91% | 100% | 100% | 90% | 100% | 100% | 0 |
| 83196 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 3 | 2023 | - | 87.22% | 100% | 99.57% | 100% | 87.99% | 1.44% | 79.56% | 93.38% | 93.57% | 90.52% | 90.23% | 100% | 0 |
| 83197 | RS Ibu dan Anak Kasih Sayang Ibu | 3 | 2023 | 11-06-2023 | 95.35% | 100% | 100% | 100% | 91.86% | 0% | 100% | 100% | 94.1% | 100% | 0% | 0% | 0 |
| 83198 | RS Umum Permata Hati Metro | 3 | 2023 | - | 82% | 75% | 97.34% | 100% | 64.33% | 52.38% | 100% | 100% | 100% | 100% | 88.89% | 100% | 0 |
| 83199 | RS Ibu dan Anak Brawijaya Durentiga | 3 | 2023 | - | 91.14% | 100% | 100% | 0% | 86.07% | 0% | 72.63% | 100% | 98.04% | 86.96% | 100% | 100% | 0 |
| 83200 | RS Umum Daerah Kepulauan Seribu | 3 | 2023 | - | 95.67% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.05% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.