Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 83251 | RS Bakti Timah Sungailiat | 3 | 2023 | - | 85.26% | 93% | 99.96% | 100% | 80.23% | 0% | 100% | 100% | 89.15% | 100% | 100% | 100% | 0 |
| 83252 | RS Ibu dan Anak Sayyidah | 3 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 81.11% | 100% | 83.91% | 100% | 100% | 87.5% | 0 |
| 83253 | RS Umum Pertamina Jaya | 3 | 2023 | - | 95.5% | 97% | 100% | 0% | 75.52% | 1.33% | 84.19% | 100% | 91.5% | 100% | 100% | 0% | 0 |
| 83254 | RS Bedah Siloam Asri | 3 | 2023 | - | 90.83% | 98% | 100% | 100% | 53.32% | 12.63% | 77.54% | 100% | 100% | 100% | 100% | 90% | 0 |
| 83255 | RS Hermina Lampung | 3 | 2023 | - | 88.74% | 97% | 100% | 100% | 85.32% | 0% | 91.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83256 | RS Ibu dan Anak JWCC Asih | 3 | 2023 | - | 90% | 100% | 100% | 100% | 80.09% | 0% | 84.38% | 100% | 0% | 90% | 100% | 90.91% | 0 |
| 83257 | RS Umum Hermina Jatinegara | 3 | 2023 | - | 95.93% | 98% | 100% | 82.86% | 83.33% | 0% | 81.4% | 100% | 97.05% | 83.33% | 100% | 100% | 0 |
| 83258 | RS Umum dr. Abdul Radjak Salemba | 3 | 2023 | - | 95.29% | 100% | 100% | 0% | 97.77% | 0% | 84.3% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83259 | RS Ketergantungan Obat | 3 | 2023 | - | 91% | 100% | 100% | % | 88.86% | 7.69% | 81.78% | 100% | 99.54% | 68.97% | 100% | 100% | 0 |
| 83260 | RS Umum Tebet | 3 | 2023 | - | 92.04% | 100% | 100% | 0% | 87.13% | 0% | 88.56% | 94.85% | 86.82% | 90% | 100% | 100% | 0 |
| 83261 | RS Mata Lampung Eye Center (LEC) | 3 | 2023 | - | 98.5% | 99% | 99% | 0% | 98.5% | 100% | 99% | 0% | 100% | 99% | 98.5% | 100% | 0 |
| 83262 | RS Umum Premier Jatinegara | 3 | 2023 | - | 91.61% | 100% | 99% | 0% | 49.86% | 11.03% | 61.36% | 100% | 80.63% | 100% | 99.45% | 100% | 0 |
| 83263 | RS Umum Daerah Tarakan | 3 | 2023 | 01-01-1970 | 85.86% | 100% | 96.93% | 100% | 82.14% | 8.94% | 88.05% | 93.75% | 100% | 100% | 100% | 100% | 0 |
| 83264 | RS Ibu dan Anak Dzakirah | 3 | 2023 | - | 90% | 94% | 100% | 100% | 90.4% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83265 | RS Umum Setia Mitra | 3 | 2023 | - | 88.61% | 93% | 93.86% | 0% | 84.27% | 0% | 69.81% | 100% | 97.19% | 78.12% | 100% | 100% | 0 |
| 83266 | RS Ibu dan Anak Muhaya | 3 | 2023 | - | 95% | 90% | 95% | 80% | 75% | 30% | 85% | 80% | 80% | 80% | 83.33% | 85% | 0 |
| 83267 | RS Umum Kartika Pulo Mas | 3 | 2023 | - | 90% | 98% | 100% | 100% | 56% | 0% | 70% | 100% | 88% | 91.67% | 100% | 100% | 0 |
| 83268 | RS Bakti Timah Pangkalpinang | 3 | 2023 | - | 87.39% | 99% | 99.89% | 100% | 79.59% | 0% | 84.04% | 100% | 84.09% | 100% | 99.57% | 100% | 0 |
| 83269 | RSUP Fatmawati | 3 | 2023 | 07-10-2024 | 81.15% | 93% | 99.29% | 100% | 25.1% | 1.17% | 79.63% | 99.59% | 90.35% | 100% | 85.71% | 100% | 0 |
| 83270 | RS Umum Kartini | 3 | 2023 | - | 86% | 100% | 76% | 90% | 66% | 3.33% | 72% | 100% | 97% | 80% | 99% | 95% | 0 |
| 83271 | RS Umum Sint Carolus | 3 | 2023 | - | 99.42% | 100% | 100% | 100% | 97.4% | 0% | 88.34% | 100% | 99.87% | 100% | 99.77% | 100% | 0 |
| 83272 | RS Ibu dan Anak Anugerah Medical Center Metro | 3 | 2023 | - | 92.5% | 100% | 100% | 100% | 55.17% | 0% | 92.62% | 100% | 98.61% | 100% | 100% | 100% | 0 |
| 83273 | RS Umum Daerah Muhammad Zein | 3 | 2023 | - | 70% | 98% | 99.94% | 100% | 38.18% | 0% | 100% | 100% | 97.95% | 0% | 100% | 0% | 0 |
| 83274 | RS Umum Pusat Pertamina | 3 | 2023 | - | 89.26% | 100% | 100% | 100% | 62.32% | 0% | 76.69% | 100% | 96.28% | 88.24% | 100% | 100% | 0 |
| 83275 | RS Umum Zahirah | 3 | 2023 | - | 73.29% | 99% | 96.75% | 50% | 76% | 3.54% | 75.72% | 100% | 100% | 80% | 100% | 84% | 0 |
| 83276 | RS Tk. IV Cijantung | 3 | 2023 | - | 96.22% | 100% | 90.71% | 0% | 93.52% | 0% | 74.16% | 100% | 82.12% | 77.78% | 97.96% | 92.86% | 0 |
| 83277 | RS Primaya PGI Cikini | 3 | 2023 | - | 93.83% | 99% | 100% | 0% | 89.51% | 0.89% | 77.54% | 100% | 98.43% | 74.51% | 100% | 100% | 0 |
| 83278 | RS Gigi dan Mulut Univ. Prof. Moestopo | 3 | 2023 | - | 100% | 100% | 100% | % | 92.65% | % | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 83279 | RS Umum Muhammadiyah Metro | 3 | 2023 | - | 98.87% | 100% | 100% | 0% | 94.54% | 0% | 73.12% | 93.41% | 91.94% | 100% | 100% | 100% | 0 |
| 83280 | RS Islam Jakarta Pondok Kopi | 3 | 2023 | - | 89% | 93% | 100% | 86.36% | 82.5% | 2.38% | 71.5% | 100% | 71.43% | 97.5% | 93.24% | 100% | 0 |
| 83281 | RS Umum YPK Mandiri | 3 | 2023 | - | 97.36% | 100% | 100% | 0% | 87.53% | 0% | 96.28% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 83282 | RS Islam Jakarta Cempaka Putih | 3 | 2023 | - | 86.12% | 96% | 100% | 83.33% | 78.15% | 1.78% | 59.58% | 98.82% | 90.16% | 90% | 100% | 100% | 0 |
| 83283 | RS Umum Tria Dipa | 3 | 2023 | - | 96% | 100% | 100% | 0% | 97.99% | 2.44% | 0% | 100% | 100% | 0% | 100% | 100% | 0 |
| 83284 | RS Umum Daerah Depati Hamzah | 3 | 2023 | - | 97.66% | 98% | 100% | 100% | 87.37% | 0% | 100% | 99.25% | 99.24% | 100% | 100% | 0% | 0 |
| 83285 | RS Tk. II M. Ridwan Meuraksa | 3 | 2023 | - | 100% | 100% | 98.17% | 80% | 82.84% | 0% | 74.63% | 100% | 98.74% | 100% | 99.6% | 100% | 0 |
| 83286 | RS Primaya Bhakti Wara | 3 | 2023 | - | 89.71% | 95% | 100% | 0% | 100% | 5.41% | 99.55% | 98% | 99.97% | 65.31% | 100% | 100% | 0 |
| 83287 | RS Umum Jakarta | 3 | 2023 | - | 92.5% | 92% | 98.58% | 0% | 86.39% | 0% | 53.99% | 100% | 85.81% | 100% | 89.5% | 100% | 0 |
| 83288 | RS Umum Medistra | 3 | 2023 | - | 87.75% | 97% | 99.31% | 0% | 89.6% | 8.54% | 45.5% | 100% | 97.12% | 100% | 100% | 100% | 0 |
| 83289 | RS Umum Islam Metro | 3 | 2023 | - | 98.37% | 98% | 89.23% | 100% | 81.06% | 0% | 98.25% | 100% | 88% | 83.33% | 100% | 83.33% | 0 |
| 83290 | RS Umum Universitas Kristen Indonesia | 3 | 2023 | - | 85.37% | 100% | 100% | 100% | 99.81% | 0% | 85.41% | 100% | 98.97% | 0% | 100% | 100% | 0 |
| 83291 | RS Umum Budi Kemuliaan | 3 | 2023 | - | 96.49% | 96% | 100% | 100% | 81.37% | 2.78% | 88.17% | 100% | 87.51% | 100% | 100% | 100% | 0 |
| 83292 | RS Orthopedi Siaga Raya | 3 | 2023 | - | 84.59% | 93% | 100% | % | 83.08% | 0% | 79.57% | 100% | 95.51% | 83.33% | 100% | 100% | 0 |
| 83293 | RS EMC Pulomas | 3 | 2023 | - | 85.7% | 99% | 99.92% | 100% | 81.53% | 0% | 87.95% | 96.05% | 100% | 93.75% | 98.28% | 100% | 0 |
| 83294 | RS Khusus Kanker MRCCC Siloam Semanggi | 3 | 2023 | - | 93.49% | 72% | 99.5% | 0% | 55.82% | 9.51% | 52.97% | 100% | 100% | 63.93% | 98.58% | 95% | 0 |
| 83295 | RS Umum Agung | 3 | 2023 | - | 83.47% | 94% | 92.51% | 0% | 82.39% | 17.24% | 49.91% | 100% | 93.81% | 83.33% | 99.02% | 100% | 0 |
| 83296 | RS Umum AL Cilandak | 3 | 2023 | 07-10-2024 | 92.9% | 100% | 100% | 0% | 55.65% | 1.14% | 91.33% | 100% | 93.15% | 96.84% | 100% | 100% | 0 |
| 83297 | RS Umum Petukangan | 3 | 2023 | 07-10-2024 | 87.5% | 88% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83298 | RS Jiwa Islam Klender | 3 | 2023 | - | 89.29% | 100% | 100% | 0% | 92.85% | 0% | 77.27% | 0% | 99.46% | 100% | 100% | 100% | 0 |
| 83299 | RS Umum Antam Medika | 3 | 2023 | - | 99% | 100% | 100% | 0% | 86.4% | 0% | 62.27% | 100% | 99.64% | 100% | 100% | 100% | 0 |
| 83300 | RS Umum Santa Elisabeth Batam Kota | 3 | 2023 | - | 88.08% | 98% | 99.46% | 100% | 85.04% | 0% | 93.01% | 100% | 98.88% | 87.5% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.