Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 83301 | RS Keluarga Husada Batam | 3 | 2023 | 11-01-2023 | 0% | 0% | 98.19% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 88.89% | 100% | 0 |
| 83302 | RS Siloam Bangka | 3 | 2023 | - | 86.78% | 95% | 97.83% | 33.33% | 37% | 7.69% | 78.11% | 100% | 100% | 100% | 100% | 0% | 0 |
| 83303 | RS Umum Almah | 3 | 2023 | - | 100% | 100% | 100% | 0% | 83.33% | 0% | 90.7% | 0% | 100% | 100% | 100% | 0% | 0 |
| 83304 | Mayapada Hospital Kuningan | 3 | 2023 | - | 88.76% | 100% | 97.98% | 0% | 99.17% | 0% | 80.15% | 96.23% | 99.94% | 85.71% | 100% | 100% | 0 |
| 83305 | RS Jantung Jakarta | 3 | 2023 | - | 88% | 99% | 99.8% | 0% | 56.9% | 4.55% | 76.62% | 96.55% | 96.62% | 76% | 99.46% | 100% | 0 |
| 83306 | RS Umum Soedarsono Darmosoewito | 3 | 2023 | - | 97.5% | 100% | 100% | 0% | 80.74% | 10% | 73.14% | 100% | 88.95% | 100% | 100% | 0% | 0 |
| 83307 | RS Umum Haji Jakarta | 3 | 2023 | - | 95.28% | 99% | 100% | 53.33% | 60.9% | 4.17% | 73.08% | 93.09% | 46.2% | 0% | 99.54% | 100% | 0 |
| 83308 | RS Ibu dan Anak SamMarie Basra | 3 | 2023 | - | 100% | 100% | 100% | 100% | 97.57% | 0% | 96.15% | 100% | 80% | 100% | 100% | 100% | 0 |
| 83309 | RS Umum Daerah Jagakarsa | 3 | 2023 | - | 100% | 100% | 100% | 100% | 89.06% | 0% | 100% | 100% | 99.74% | 100% | 100% | 100% | 0 |
| 83310 | RS Brawijaya Saharjo | 3 | 2023 | 01-01-1970 | 92.79% | 100% | 98.52% | 100% | 78.6% | 3.75% | 75.91% | 100% | 90.96% | 0% | 100% | 100% | 0 |
| 83311 | RS Umum Adhyaksa | 3 | 2023 | - | 85% | 100% | 100% | 0% | 82.9% | 0% | 85.92% | 100% | 92.36% | 82.35% | 100% | 100% | 83.75 |
| 83312 | RS Umum Daerah Pesanggrahan | 3 | 2023 | - | 97.46% | 100% | 100% | 87.5% | 83.11% | 100% | 100% | 100% | 86.98% | 100% | 100% | 100% | 0 |
| 83313 | RS Umum Daerah Dabo Kabupaten Lingga | 3 | 2023 | - | 72.59% | 89% | 100% | 0% | 51.26% | 0% | 96.48% | 100% | 98% | 0% | 100% | 0% | 0 |
| 83314 | RS Umum Mediros | 3 | 2023 | - | 90.61% | 100% | 100% | % | 100% | 25% | 78.79% | 100% | 71.33% | 100% | 100% | 100% | 0 |
| 83315 | RS Pratama Bangka Tengah | 3 | 2023 | - | 90% | 91% | 100% | 0% | 94.74% | 0% | 100% | 100% | 84.16% | 100% | 100% | 100% | 0 |
| 83316 | RS Khusus Bedah Columbia Asia Pulomas | 3 | 2023 | - | 98.02% | 100% | 100% | 100% | 79.26% | 0% | 67.79% | 100% | 98.43% | 75% | 100% | 100% | 0 |
| 83317 | RS Umum Daerah Mampang Prapatan | 3 | 2023 | - | 100% | 100% | 100% | 100% | 80% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83318 | RS Umum Daerah Kebayoran Lama | 3 | 2023 | - | 85% | 100% | 100% | 100% | 98.24% | 0% | 100% | 100% | 99.89% | 100% | 100% | 100% | 0 |
| 83319 | RS Umum Alia Hospital | 3 | 2023 | - | 84.73% | 94% | 99.25% | 86.49% | 100% | 0% | 69.17% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83320 | RS Umum Daerah Sejiran Setason | 3 | 2023 | - | 77% | 100% | 95.61% | 100% | 93.67% | 0% | 97.08% | 100% | 81.53% | 0% | 90.54% | 88.5% | 0 |
| 83321 | RS Umum Santa Elisabeth Batam | 3 | 2023 | - | 90.38% | 93% | 99.65% | 100% | 59.62% | 0.53% | 93.2% | 100% | 97.12% | 46.43% | 100% | 100% | 0 |
| 83322 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 3 | 2023 | - | 75.8% | 92% | 95.43% | 0% | 93.08% | 3.38% | 89.02% | 100% | 99.31% | 100% | 96.06% | 100% | 0 |
| 83323 | RS Khusus Bedah Halimun | 3 | 2023 | - | 95.42% | 100% | 100% | 0% | 92.9% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 0 |
| 83324 | RS Umum Daerah Drs. H. Abu Hanifah | 3 | 2023 | - | 50% | 80% | 97% | 100% | 73% | 0% | 100% | 100% | 97% | 81.11% | 96% | 100% | 0 |
| 83325 | RS Khusus Mata Nusantara | 3 | 2023 | - | 100% | 100% | 100% | 0% | 66.71% | 0% | 87.5% | 100% | 0% | 100% | 100% | 94.12% | 0 |
| 83326 | RS Badan Pengusahaan Batam | 3 | 2023 | - | 88.65% | 100% | 100% | 100% | 81.96% | 0% | 95.83% | 100% | 86.97% | 83.33% | 100% | 95.65% | 0 |
| 83327 | RS Umum Daerah Kebayoran Baru | 3 | 2023 | - | 95.35% | 77% | 100% | 100% | 88.66% | 0% | 91.85% | 100% | 95.22% | 100% | 100% | 100% | 0 |
| 83328 | RS Umum Graha Hermine | 3 | 2023 | - | 85% | 94% | 100% | 86.11% | 89.06% | 0% | 88.68% | 100% | 83.77% | 88.37% | 100% | 90% | 0 |
| 83329 | RS Umum Arsani | 3 | 2023 | - | 97.5% | 98% | 100% | 85.71% | 98.54% | 0% | 100% | 98.13% | 99.76% | 97.16% | 100% | 100% | 0 |
| 83330 | RS Khusus Daerah Duren Sawit | 3 | 2023 | - | 77.04% | 87% | 100% | 100% | 88.75% | 4.42% | 80.9% | 100% | 95.73% | 56.25% | 100% | 100% | 0 |
| 83331 | RS Ibu dan Anak Mutiara Aini | 3 | 2023 | - | 95.52% | 97% | 93.83% | 100% | 83.53% | 100% | 89.66% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83332 | RS Umum Daerah Jati Padang | 3 | 2023 | 07-10-2024 | 91.18% | 100% | 100% | 0% | 89.19% | 0% | 75% | 100% | 92.49% | 100% | 100% | 100% | 0 |
| 83333 | RS Umum Budi Kemuliaan Batam | 3 | 2023 | - | 98.55% | 99% | 98.66% | 100% | 98.99% | 1.58% | 88% | 90% | 99.93% | 61.11% | 99.07% | 100% | 0 |
| 83334 | RS Gigi Dan Mulut Angkatan Udara | 3 | 2023 | 01-09-2024 | 85.42% | 96% | 100% | 0% | 95.23% | 95.7% | 0% | 0% | 99.3% | 99.42% | 92.39% | 100% | 0 |
| 83335 | RS Jantung Bina Waluya | 3 | 2023 | - | 75% | 67% | 100% | 100% | 87.77% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83336 | RS Umum Ali Sibroh Malisi | 3 | 2023 | - | 94.63% | 97% | 100% | 0% | 86.43% | 0% | 76.09% | 0% | 84.62% | 88.46% | 100% | 0% | 0 |
| 83337 | RS Umum Siloam Mampang | 3 | 2023 | - | 98.25% | 100% | 100% | 100% | 87% | 4.76% | 87.79% | 100% | 100% | 84.62% | 100% | 88.64% | 0 |
| 83338 | RS Utama | 3 | 2023 | - | 94.7% | 88% | 88.24% | 100% | 84% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | 0 |
| 83339 | RS Ibu dan Anak Resti Mulya | 3 | 2023 | - | 99.97% | 100% | 100% | 100% | 100% | 0% | 94.47% | 100% | 89.66% | 85.71% | 100% | 100% | 0 |
| 83340 | RS Bhayangkara Polda Kep. Bangka Belitung | 3 | 2023 | - | 93.43% | 91% | 100% | 0% | 100% | 0% | 100% | 0% | 81.97% | 100% | 100% | 0% | 0 |
| 83341 | RS Umum Daerah Pasar Minggu | 3 | 2023 | - | 88.38% | 100% | 99.47% | 0% | 63.81% | 0% | 83.75% | 99.68% | 94.78% | 86.36% | 98.94% | 100% | 0 |
| 83342 | RS Umum Daerah Embung Fatimah Kota Batam | 3 | 2023 | - | 90.56% | 92% | 100% | 100% | 95.47% | 2.47% | 90.56% | 100% | 88.26% | 0% | 100% | 100% | 0 |
| 83343 | RS Umum Siloam TB Simatupang | 3 | 2023 | - | 89.57% | 100% | 100% | 0% | 100% | 5.15% | 68.9% | 100% | 99.94% | 97.26% | 100% | 75.16% | 0 |
| 83344 | RS Umum Restu Kasih | 3 | 2023 | - | 99.95% | 99% | 100% | 95.24% | 95.24% | 0.78% | 96.37% | 100% | 95.88% | 90.91% | 100% | 100% | 0 |
| 83345 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 3 | 2023 | - | 0% | 0% | 0% | 100% | 65.61% | 3.8% | 97.03% | 100% | 0% | 0% | 100% | 100% | 0 |
| 83346 | RSUP Persahabatan | 3 | 2023 | - | 91.14% | 98% | 100% | 0% | 50.11% | 3.36% | 99.26% | 100% | 95.57% | 100% | 100% | 100% | 0 |
| 83347 | RS Umum Daerah Kramat Jati | 3 | 2023 | - | 96.52% | 100% | 100% | 100% | 100% | 1.56% | 100% | 100% | 94.3% | 100% | 100% | 100% | 0 |
| 83348 | RS Umum Daerah Tebet | 3 | 2023 | 07-09-2024 | 97.52% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 86.66% | 100% | 100% | 100% | 0 |
| 83349 | RS Umum Daerah Kabupaten Empat Lawang | 3 | 2023 | - | 87.08% | 89% | 94.12% | 70% | 85.94% | 13.46% | 85.94% | 100% | 96.88% | 87.5% | 87.5% | 93.33% | 0 |
| 83350 | RS Umum Mardi Waluyo | 3 | 2023 | - | 97.51% | 87% | 100% | 0% | 89.02% | 0.36% | 87.55% | 100% | 91.62% | 71.43% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.