Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 83401 | RS Umum Daerah Hasanuddin Damrah Manna | 3 | 2023 | - | 87% | 100% | 100% | 84.21% | 82% | 3.23% | 84.21% | 100% | 92% | 82% | 100% | 84% | 0 |
| 83402 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 3 | 2023 | - | 81.99% | 100% | 99.37% | 80% | 83.73% | 3.2% | 77.33% | 100% | 97.88% | 70.59% | 99.03% | 100% | 0 |
| 83403 | RS Umum Az - Zahra | 3 | 2023 | - | 100% | 100% | 100% | 36.84% | 75.23% | 0% | 23.77% | 100% | 98.54% | 44.44% | 100% | 100% | 0 |
| 83404 | RS Pelabuhan Palembang | 3 | 2023 | - | 86% | 100% | 100% | 100% | 100% | 0% | 74.93% | 100% | 99.64% | 92.59% | 100% | 100% | 0 |
| 83405 | RS Umum Gladish Medical Center | 3 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 16.67% | 100% | 100% | 0 |
| 83406 | RS Umum Bunda Palembang | 3 | 2023 | - | 90% | 90% | 96% | 85% | 86% | 8% | 90% | 93% | 87% | 84% | 98% | 100% | 0 |
| 83407 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 3 | 2023 | - | 88.64% | 98% | 54.16% | 0% | 96.06% | 4.72% | 64.61% | 100% | 93.22% | 92.31% | 63.32% | 100% | 0 |
| 83408 | RS Umum Myria Palembang | 3 | 2023 | - | 96.67% | 100% | 100% | 100% | 50.77% | 5.02% | 85.23% | 97.37% | 97.64% | 82.53% | 100% | 100% | 0 |
| 83409 | RS Griya Medika Dompet Dhuafa | 3 | 2023 | - | 89% | 100% | 97.81% | 100% | 87.2% | 0% | 81.67% | 100% | 84.38% | 80% | 92.5% | 80% | 0 |
| 83410 | RS Umum Daerah Palembang Bari | 3 | 2023 | - | 86.32% | 100% | 100% | 100% | 90.29% | 0% | 100% | 100% | 99.94% | 100% | 100% | 100% | 0 |
| 83411 | RS Umum Daerah Demang Sepulau Raya | 3 | 2023 | - | 89.11% | 80% | 100% | 0% | 59.15% | 3.7% | 100% | 100% | 88.43% | 22.22% | 96.69% | 100% | 0 |
| 83412 | RS Ibu dan Anak Tiara Fatrin Palembang | 3 | 2023 | - | 92.99% | 100% | 95.17% | 100% | 87.05% | 0% | 92.23% | 100% | 92.38% | 86.31% | 100% | 100% | 0 |
| 83413 | RS Umum Daerah Zainal Abidin Pagar Alam | 3 | 2023 | - | 90.91% | 100% | 100% | 100% | 85.71% | 0% | 100% | 100% | 88.11% | 100% | 100% | 100% | 0 |
| 83414 | RS Umum Daerah Pesawaran | 3 | 2023 | - | 87.5% | 96% | 100% | 100% | 82.68% | 0% | 86.06% | 100% | 98.86% | 87.5% | 100% | 100% | 0 |
| 83415 | RS Umum Islam Asy-Syifaa Bandar Jaya | 3 | 2023 | - | 93.92% | 95% | 94.95% | 100% | 71.35% | 3.49% | 43.7% | 100% | 89.86% | 87.5% | 100% | 100% | 0 |
| 83416 | RS Ibu dan Anak Ibunda | 3 | 2023 | - | 99.18% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83417 | RS Ibu Anak Puti Bungsu | 3 | 2023 | - | 89.13% | 93% | 100% | 100% | 85.96% | 3.85% | 85.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83418 | RS Umum Mutiara Bunda | 3 | 2023 | - | 98.85% | 100% | 100% | 86.96% | 79.28% | 0.88% | 31.49% | 100% | 100% | 92.45% | 100% | 100% | 0 |
| 83419 | RS Umum Daerah Kota Prabumulih | 3 | 2023 | - | 82.72% | 95% | 95.9% | 85.71% | 79.7% | 2.63% | 88.59% | 89.29% | 96.47% | 88.46% | 94.12% | 100% | 0 |
| 83420 | RS Umum Pertamina Palembang | 3 | 2023 | - | 86.32% | 0% | 100% | 100% | 93.1% | 0% | 74.58% | 91.15% | 86.71% | 92.06% | 100% | 100% | 0 |
| 83421 | RS Umum YK Madira Palembang | 3 | 2023 | - | 85.5% | 90% | 100% | 100% | 95% | 0% | 100% | 100% | 100% | 100% | 100% | 80% | 0 |
| 83422 | RS Ibu dan Anak Rika Amelia | 3 | 2023 | - | 89.5% | 100% | 100% | 90% | 100% | 3% | 76% | 100% | 87% | 82% | 100% | 100% | 0 |
| 83423 | RS Umum Graha Mandiri | 3 | 2023 | - | 99.5% | 100% | 100% | 98% | 98% | 99% | 98% | 99% | 100% | 100% | 99% | 100% | 0 |
| 83424 | RS Umum Asy-Syifa Medika | 3 | 2023 | - | 100% | 100% | 98.97% | 100% | 95.73% | 100% | 41.38% | 95.7% | 98.53% | 0% | 92.86% | 0% | 0 |
| 83425 | RS AR Bunda Kota Prabumulih | 3 | 2023 | - | 82.56% | 86% | 98.79% | 100% | 96.96% | 0% | 94.66% | 100% | 61.16% | 78.06% | 96.37% | 0% | 0 |
| 83426 | RS Umum Permata Hati | 3 | 2023 | - | 83.04% | 81% | 95.16% | 86.02% | 59.24% | 4.43% | 100% | 100% | 100% | 98.27% | 83.39% | 100% | 0 |
| 83427 | RS Ibu dan Anak Harapan Bunda | 3 | 2023 | - | 95% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83428 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 3 | 2023 | - | 95.24% | 97% | 100% | 0% | 64.35% | 1.14% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 83429 | RS Umum Pusri Palembang | 3 | 2023 | - | 93.93% | 100% | 100% | 100% | 86.15% | 1.1% | 80.65% | 100% | 98.39% | 91.11% | 100% | 100% | 0 |
| 83430 | RS Umum Daerah Arga Makmur | 3 | 2023 | - | 55% | 55% | 53.33% | 60% | 63.64% | 16% | 54.17% | 45% | 62.86% | 45% | 50% | 40% | 0 |
| 83431 | RS Ibu dan Anak Dwi Sari | 3 | 2023 | - | 89.79% | 100% | 100% | 81.82% | 97% | 0% | 95.04% | 100% | 100% | 97.44% | 100% | 100% | 0 |
| 83432 | RS Umum Mitra Mulia Husada | 3 | 2023 | - | 89.5% | 90% | 100% | 100% | 93.73% | 100% | 88.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83433 | RS Umum Daerah Ragab Begawe Caram | 3 | 2023 | - | 93% | 93% | 100% | 70.37% | 57.35% | 5.81% | 82.52% | 100% | 100% | 62.96% | 100% | 100% | 0 |
| 83434 | RS Umum Penawar Medika | 3 | 2023 | - | 89.73% | 88% | 97.83% | 0% | 82.76% | 0% | 87.83% | 100% | 94.5% | 100% | 95.65% | 100% | 0 |
| 83435 | RS Muhammadiyah Palembang | 3 | 2023 | - | 96.01% | 100% | 92.68% | 0% | 87.78% | 0% | 48.38% | 92.68% | 100% | 81.38% | 100% | 100% | 0 |
| 83436 | RS Umum Charitas Hospital Palembang | 3 | 2023 | - | 84.43% | 98% | 99.88% | 69.24% | 76.24% | 0.97% | 69.24% | 100% | 85.45% | 90% | 100% | 97.59% | 0 |
| 83437 | RS Siloam Sriwijaya Palembang | 3 | 2023 | - | 94.89% | 98% | 100% | 0% | 49.4% | 18.75% | 78.88% | 100% | 100% | 75% | 100% | 81.87% | 0 |
| 83438 | RS Medika Insani | 3 | 2023 | - | 100% | 84% | 100% | 100% | 79.24% | 0% | 29.12% | 100% | 95.92% | 100% | 93.13% | 100% | 0 |
| 83439 | RS Umum Daerah Kabupaten Rejang Lebong | 3 | 2023 | - | 78.35% | 63% | 100% | 90.91% | 100% | 1.01% | 0.29% | 100% | 89.01% | 0% | 100% | 100% | 0 |
| 83440 | RS Umum dr. AK. Gani Kota Palembang | 3 | 2023 | - | 91.11% | 100% | 100% | 100% | 78.45% | 0.35% | 83.43% | 100% | 99.86% | 100% | 100% | 100% | 0 |
| 83441 | RS Tiara Sella | 3 | 2023 | 01-01-1970 | 80.39% | 91% | 100% | 83.33% | 97.97% | 1.41% | 100% | 100% | 90.17% | 100% | 100% | 100% | 0 |
| 83442 | RS Umum Daerah Gelumbang | 3 | 2023 | - | 90% | 91% | 95.57% | 0% | 97.54% | 0% | 100% | 0% | 99.01% | 0% | 0% | 100% | 0 |
| 83443 | RS Umum HI. Muhammad Yusuf | 3 | 2023 | - | 98.5% | 100% | 100% | 100% | 99.44% | 0% | 90.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83444 | RS Ibu dan Anak Karunia Indah Medika | 3 | 2023 | - | 100% | 100% | 100% | 95.65% | 70.25% | 1.15% | 63.85% | 100% | 100% | 31.92% | 57.75% | 100% | 0 |
| 83445 | RS Ibu dan Anak Mama | 3 | 2023 | - | 83.33% | 90% | 100% | 0% | 97.12% | 0% | 81.48% | 0% | 96.4% | 87.5% | 100% | 0% | 0 |
| 83446 | RS Bhayangkara Jitra Kota Bengkulu | 3 | 2023 | 11-10-2023 | 86% | 96% | 100% | 100% | 57.44% | 0% | 50.15% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83447 | RS Natar Medika | 3 | 2023 | - | 89.17% | 99% | 99.84% | 100% | 97.14% | 0% | 87.55% | 100% | 92.47% | 100% | 100% | 100% | 0 |
| 83448 | RS Umum Pertamina-Bintang Amin Lampung | 3 | 2023 | - | 71.5% | 88% | 100% | 100% | 77.31% | 10.1% | 58.45% | 100% | 91.06% | 75% | 100% | 100% | 0 |
| 83449 | RS Umum Trijaya Medical Center | 3 | 2023 | - | 84.43% | 100% | 100% | 0% | 82.92% | 44.44% | 51.65% | 100% | 96.92% | 100% | 100% | 100% | 0 |
| 83450 | RS Umum Daerah Lahat | 3 | 2023 | - | 86.09% | 100% | 100% | 100% | 94.71% | 0% | 100% | 100% | 95.96% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.