Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 83501 | RS Umum Dr TC Hillers Maumere | 10 | 2023 | 84% | 98% | 98% | 0% | 0% | 24.14% | 100% | 100% | 89.9% | 0% | 100% | 0% | 0 |
| 83502 | RS Umum Prof. Dr. WZ Johanes | 10 | 2023 | 83.05% | 87% | 100% | 14.29% | 52.07% | 2.58% | 96.05% | 100% | 99.98% | 100% | 100% | 100% | 0 |
| 83503 | RS Umum Daerah Sengayam | 10 | 2023 | 93.31% | 100% | 93.24% | 0% | 34.08% | 0% | 100% | 100% | 87.14% | 0% | 0% | 0% | 0 |
| 83504 | RS Umum Daerah Tamiang Layang | 10 | 2023 | 88.74% | 92% | 100% | 100% | 89.71% | 0% | 100% | 100% | 98.35% | 88.89% | 100% | 100% | 0 |
| 83505 | RS Umum Daerah Sultan Syarif Mohammad Alkadrie | 10 | 2023 | 67% | 100% | 100% | 100% | 58.82% | 0% | 100% | 100% | 50.97% | 100% | 100% | 100% | 0 |
| 83506 | RS Khusus Bedah Banjarmasin Siaga | 10 | 2023 | 84.31% | 86% | 91.44% | 0% | 100% | 0% | 87.84% | 100% | 100% | 0% | 50% | 100% | 0 |
| 83507 | RS Umum St. Antonius Pontianak | 10 | 2023 | 81.47% | 100% | 89.19% | 93.33% | 76.61% | 12.7% | 74.58% | 96.91% | 99.94% | 100% | 83.44% | 100% | 0 |
| 83508 | RS Ibu dan Anak Paradise | 10 | 2023 | 91.5% | 100% | 91.43% | 100% | 91.43% | 12.7% | 100% | 100% | 82.05% | 100% | 100% | 96.94% | 0 |
| 83509 | RS Umum Kasih Bunda Jaya Nanga Pinoh | 10 | 2023 | 92.5% | 100% | 100% | 100% | 86.67% | 4.76% | 100% | 100% | 86.15% | 90% | 100% | 100% | 0 |
| 83510 | Siloam Hospitals Mataram | 10 | 2023 | 87.68% | 100% | 99.24% | 0% | 64.62% | 0% | 92.59% | 100% | 100% | 30% | 100% | 100% | 0 |
| 83511 | RS Umum Ceria | 10 | 2023 | 97.5% | 100% | 96.64% | 100% | 55.83% | 2.74% | 8.96% | 100% | 90.69% | 96.27% | 96.64% | 100% | 0 |
| 83512 | RS Umum Daerah Aji Muhammad Parikesit | 10 | 2023 | 81.62% | 99% | 100% | 100% | 60.1% | 1.72% | 78.92% | 99.6% | 99.94% | 100% | 100% | 100% | 0 |
| 83513 | RS Umum Daerah Muara Teweh | 10 | 2023 | 77.5% | 80% | 100% | 90.91% | 72.5% | 2.37% | 100% | 100% | 85.71% | 80% | 100% | 100% | 0 |
| 83514 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 10 | 2023 | 92.16% | 95% | 100% | 100% | 96.3% | 0% | 91.88% | 100% | 89.92% | 100% | 100% | 100% | 0 |
| 83515 | RS Umum Daerah Pratama Sendawar | 10 | 2023 | 56.66% | 92% | 69.37% | % | 85.19% | 0% | 0% | 0% | 48.08% | 0% | 0% | 0% | 0 |
| 83516 | RS Umum Daerah Datu Sanggul Rantau | 10 | 2023 | 84.2% | 100% | 100% | 100% | 92.97% | 4.69% | 100% | 100% | 94.35% | 0% | 100% | 100% | 0 |
| 83517 | RS Universitas Mataram | 10 | 2023 | 100% | 100% | 100% | 70% | 82% | 4.13% | 80% | 0% | 92.23% | 80% | 100% | 100% | 0 |
| 83518 | RS Umum Daerah Daha Sejahtera | 10 | 2023 | 85.5% | 92% | 90.38% | 83.33% | 81.8% | 0% | 100% | 100% | 95% | 81.25% | 100% | 0% | 0 |
| 83519 | RS Mata Nusa Tenggara Barat | 10 | 2023 | 88.1% | 86% | 85.8% | 0% | 100% | 0% | 100% | 100% | 86.2% | 100% | 100% | 0% | 0 |
| 83520 | RS Jiwa Kalawa Atei | 10 | 2023 | 91.6% | 100% | 100% | 0% | 60.51% | 0% | 100% | 0% | 100% | 100% | 98.24% | 0% | 0 |
| 83521 | RS Umum Daerah Harapan Insan Sendawar | 10 | 2023 | 98.51% | 97% | 100% | 91.18% | 82.23% | 6.57% | 94.79% | 100% | 98.97% | 0% | 100% | 100% | 0 |
| 83522 | RS Umum Harapan Bersama Singkawang | 10 | 2023 | 96% | 100% | 100% | 83.54% | 100% | 0% | 70.56% | 100% | 93.54% | 95.65% | 99.74% | 100% | 0 |
| 83523 | RS Umum Citra Husada Nanga Pinoh | 10 | 2023 | 75% | 67% | 100% | 77.78% | 85.15% | 0% | 96.67% | 100% | 88.61% | 96.67% | 100% | 0% | 0 |
| 83524 | RS Umum Daerah Sultan Imanuddin | 10 | 2023 | 69.5% | 100% | 100% | 100% | 47.32% | 4.68% | 89.93% | 99.18% | 93.06% | 33.33% | 100% | 100% | 0 |
| 83525 | RS Umum Daerah Kota Bima | 10 | 2023 | 90% | 98% | 90.27% | 100% | 100% | 0% | 98.1% | 100% | 90% | 0% | 100% | 100% | 0 |
| 83526 | RS Umum Daerah Teluk Keramat | 10 | 2023 | 82.31% | 100% | 95.24% | 0% | 100% | 0% | 83.33% | 100% | 90.76% | 0% | 100% | 100% | 0 |
| 83527 | RS Umum Daerah Semitau | 10 | 2023 | 85% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.25% | 100% | 100% | 100% | 0 |
| 83528 | RS Umum Daerah Kerang | 10 | 2023 | 95.97% | 100% | 99.7% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0 |
| 83529 | RS Kristen Lende Moripa | 10 | 2023 | 93.9% | 90% | 96.67% | 100% | 87.1% | 3.21% | 92.22% | 100% | 69.3% | 50% | 87.71% | 87.5% | 0 |
| 83530 | RS Santa Elizabeth | 10 | 2023 | 98% | 100% | 100% | 0% | 88.08% | 0% | 91.17% | 100% | 97.56% | 84.5% | 100% | 100% | 0 |
| 83531 | RS Umum Daerah H. Boejasin Pelaihari | 10 | 2023 | 83.86% | 94% | 96.48% | 100% | 91.67% | 4.9% | 97.6% | 75% | 90.43% | 18% | 95.9% | 100% | 0 |
| 83532 | RS Umum Daerah Dr. Doris Sylvanus Palangka Raya | 10 | 2023 | 51.05% | 100% | 93.69% | 60% | 85.16% | 1.28% | 85.22% | 80.85% | 91.49% | 100% | 68.13% | 0% | 0 |
| 83533 | RS Ibu dan Anak Permata Bunda | 10 | 2023 | 99% | 100% | 100% | 75% | 100% | 0% | 97% | 100% | 0% | 100% | 100% | 0% | 0 |
| 83534 | RS Umum Daerah Panglima Sebaya | 10 | 2023 | 81.52% | 100% | 99.92% | 100% | 36.53% | 4.56% | 95.52% | 100% | 73.13% | 100% | 100% | 100% | 0 |
| 83535 | RS Anton Soedjarwo Pontianak | 10 | 2023 | 0% | 0% | 100% | 88.89% | 84.82% | 4.35% | 86.54% | 100% | 96.06% | 86.52% | 100% | 100% | 0 |
| 83536 | RS Karitas Weetabula | 10 | 2023 | 89.78% | 100% | 100% | 100% | 40.62% | 0% | 100% | 100% | 96.94% | 100% | 100% | 100% | 0 |
| 83537 | RS Harapan Keluarga | 10 | 2023 | 90% | 67% | 93.33% | 80% | 66.67% | 90% | 90% | 100% | 70% | 60% | 100% | 88% | 0 |
| 83538 | RS Umum Handayati | 10 | 2023 | 82.5% | 93% | 100% | 40% | 100% | 0% | 100% | 100% | 83.75% | 0% | 91.32% | 100% | 0 |
| 83539 | RS Umum Khatolik Saint Antonius Ampenan | 10 | 2023 | 80.89% | 89% | 100% | % | 97.06% | 0% | 37.1% | 100% | 94.34% | 66.67% | 93.75% | 100% | 0 |
| 83540 | RS Permata Hati | 10 | 2023 | 67.81% | 85% | 100% | 0% | 88.66% | 0% | 73.12% | 100% | 21.22% | 0% | 100% | 0% | 0 |
| 83541 | RS Kelas D Pratama Parenggean | 10 | 2023 | 70.5% | 100% | 100% | % | 80% | % | 100% | 89.22% | 50% | 78.57% | 88% | 100% | 0 |
| 83542 | RS Jiwa Mutiara Sukma | 10 | 2023 | 91.26% | 82% | 100% | % | 81% | % | 72.8% | 100% | 81.82% | 86.45% | 100% | 100% | 0 |
| 83543 | RS Umum Daerah Dr. Rubini Mempawah | 10 | 2023 | 99.27% | 100% | 100% | 86.67% | 85.23% | 3.98% | 99.72% | 100% | 97.01% | 97.22% | 100% | 100% | 0 |
| 83544 | RS Islam PKU Muhammadiyah Palangka Raya | 10 | 2023 | 83.06% | 92% | 99.97% | 100% | 88% | 0% | 81.17% | 100% | 81.01% | 96.3% | 100% | 100% | 0 |
| 83545 | RS Umum Daerah Kudungga | 10 | 2023 | 99.19% | 100% | 99.72% | 0% | 86.82% | 0% | 98.67% | 100% | 94.97% | 0% | 100% | 100% | 0 |
| 83546 | RS Bhayangkara Mataram | 10 | 2023 | 95.5% | 97% | 95.33% | 100% | 96.61% | 0% | 95.65% | 100% | 98.85% | 96.2% | 98.37% | 100% | 0 |
| 83547 | RS Umum Daerah Sultan Muhammad Jamaludin I | 10 | 2023 | 86.15% | 84% | 91.88% | 80% | 39.52% | 3.45% | 92.31% | 81.25% | 100% | 0% | 100% | 100% | 0 |
| 83548 | RS Risa Sentra Medika | 10 | 2023 | 87.8% | 94% | 100% | 0% | 62.86% | 0% | 81.4% | 100% | 97.25% | 94.44% | 100% | 100% | 0 |
| 83549 | RS Umum Daerah Kabupaten Landak | 10 | 2023 | 95% | 99% | 92.44% | 50% | 88.48% | 0% | 94.84% | 0% | 100% | 100% | 75.71% | 0% | 0 |
| 83550 | RS Pro Medika Pontianak | 10 | 2023 | 95% | 100% | 100% | 0% | 82.82% | 0% | 85% | 100% | 88.33% | 60% | 92% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.