Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 83551 | RS Umum Hermina Medan | 3 | 2023 | - | 99.88% | 100% | 100% | 51.61% | 19.06% | 2.61% | 86.93% | 100% | 100% | 100% | 100% | 100% | 0 |
| 83552 | RS Umum Bunda Thamrin | 3 | 2023 | - | 96.39% | 100% | 100% | 0% | 63.98% | 2.09% | 59.93% | 100% | 98.33% | 0% | 100% | 100% | 0 |
| 83553 | RS Umum Mitra Medika | 3 | 2023 | - | 98.76% | 100% | 100% | 0% | 91.69% | 1.22% | 80.78% | 100% | 100% | 75% | 100% | 100% | 0 |
| 83554 | RS Umum Nuraini | 3 | 2023 | - | 97.01% | 100% | 100% | 85.71% | 94.24% | 4.65% | 92.12% | 96% | 92.14% | 88.37% | 100% | 100% | 0 |
| 83555 | RS Umum Daerah Langsa | 3 | 2023 | - | 48.5% | 58% | 85.3% | 100% | 59.84% | 1.02% | 85.94% | 100% | 100% | 100% | 98.8% | 100% | 0 |
| 83556 | RS Umum Vita Insani | 3 | 2023 | - | 82.81% | 99% | 97.68% | 62.69% | 80.42% | 96.67% | 87.46% | 100% | 81.54% | 0% | 99.16% | 100% | 0 |
| 83557 | RS Umum Daerah Dr. FL Tobing Sibolga | 3 | 2023 | - | 88.33% | 89% | 98.71% | 100% | 90.22% | 0% | 100% | 100% | 99.74% | 86.67% | 100% | 100% | 0 |
| 83558 | RS Umum Sari Mutiara Lubuk Pakam | 3 | 2023 | - | 96.67% | 93% | 95.45% | 90% | 98.6% | 1.33% | 86.36% | 100% | 97.15% | 92.31% | 100% | 83.33% | 0 |
| 83559 | RS Tk. IV Lhokseumawe Aceh Utara | 3 | 2023 | - | 94% | 100% | 97.44% | 100% | 92.91% | 3.45% | 95.76% | 100% | 94.63% | 96.94% | 100% | 100% | 0 |
| 83560 | RS Umum Daerah Dr. Zainoel Abidin | 3 | 2023 | - | 93.05% | 94% | 94.63% | 68% | 85.56% | 2.45% | 91.1% | 84.15% | 96.33% | 83.33% | 92.84% | 100% | 0 |
| 83561 | RS Umum Madani | 3 | 2023 | - | 85% | 86% | 100% | 77.27% | 79.99% | 5.26% | 80.04% | 98.02% | 99.92% | 80.09% | 100% | 100% | 0 |
| 83562 | RS Umum Bidadari | 3 | 2023 | - | 94.84% | 100% | 100% | 88.89% | 96.3% | 2.54% | 95.78% | 100% | 97.23% | 92.86% | 96.05% | 100% | 0 |
| 83563 | RS Ibu dan Anak Azalia | 3 | 2023 | - | 100% | 84% | 85.71% | 100% | 78.57% | 0% | 100% | 60% | 100% | 0% | 100% | 100% | 0 |
| 83564 | RS Umum Islam Malahayati | 3 | 2023 | - | 91.26% | 94% | 99.63% | 95.24% | 99.12% | 0% | 68.42% | 97.44% | 83.57% | 78.89% | 99.83% | 88.89% | 0 |
| 83565 | RS Metta Medika II | 3 | 2023 | - | 98.55% | 100% | 100% | 79.63% | 97.75% | 3.23% | 86.67% | 100% | 100% | 92% | 100% | 95% | 0 |
| 83566 | RS Umum Harapan | 3 | 2023 | - | 84.47% | 98% | 100% | 57.14% | 23.12% | 0.8% | 79.78% | 100% | 91.78% | 90.28% | 99.74% | 100% | 0 |
| 83567 | RS Umum Daerah Dolok Sanggul | 3 | 2023 | - | 85% | 100% | 100% | 85.71% | 100% | 3.45% | 81.33% | 83.33% | 90.02% | 100% | 100% | 100% | 0 |
| 83568 | RS Umum Kasih Ibu Lhokseumawe | 3 | 2023 | 01-01-1970 | 81% | 92% | 100% | 100% | 100% | 3.5% | 76% | 100% | 99.5% | 80% | 100% | 100% | 0 |
| 83569 | RS Umum Bina Kasih | 3 | 2023 | - | 65.45% | 81% | 93.97% | 100% | 94.4% | 1.83% | 63.04% | 100% | 91.84% | 0% | 61.29% | 100% | 0 |
| 83570 | RS Umum Mitra Sejati | 3 | 2023 | - | 86.79% | 78% | 98.75% | 80.28% | 87.8% | 5.12% | 60.62% | 90.28% | 100% | 73.91% | 100% | 87.5% | 0 |
| 83571 | RS Umum Mitra Medika | 3 | 2023 | - | 99.46% | 100% | 100% | 0% | 97.57% | 9.09% | 92.29% | 100% | 97.38% | 100% | 100% | 100% | 0 |
| 83572 | RS Umum Karya Bakti Ujung Bandar | 3 | 2023 | - | 100% | 84% | 95.89% | 100% | 79.82% | 100% | 73.97% | 78.08% | 100% | 82.19% | 96.8% | 100% | 0 |
| 83573 | RS Umum Daerah Sultan Abdul Aziz Syah Peureulak | 3 | 2023 | 01-01-1970 | 81.27% | 82% | 98.73% | 76.19% | 88.11% | 1.79% | 96.49% | 100% | 97.79% | 0% | 0% | 100% | 0 |
| 83574 | RS Umum Daerah Drs. H. Amri Tambunan | 3 | 2023 | - | 90.93% | 100% | 99.99% | 0% | 96.31% | 0% | 76.29% | 100% | 100% | 45% | 100% | 100% | 0 |
| 83575 | RS Khusus Gigi dan Mulut Univ. Sumatera Utara | 3 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 83576 | RS Tk. IV 01.07.01 | 3 | 2023 | - | 90% | 92% | 95.12% | 0% | 27.78% | 3.88% | 83.92% | 100% | 92.16% | 89.8% | 93.48% | 100% | 0 |
| 83577 | RS Umum Permata Madina Sibuhuan | 3 | 2023 | - | 88% | 90% | 85.71% | 100% | 75% | 3.23% | 58.57% | 100% | 100% | 77.78% | 34.29% | 83.33% | 0 |
| 83578 | RS Umum Prima Husada Cipta Medan | 3 | 2023 | - | 87.5% | 92% | 100% | 95% | 95% | 0% | 100% | 100% | 96% | 90% | 100% | 100% | 0 |
| 83579 | RS Umum Daerah Porsea | 3 | 2023 | - | 80.84% | 80% | 95.52% | 0% | 79.2% | 15% | 88.37% | 75.51% | 96.63% | 83.33% | 100% | 77.78% | 0 |
| 83580 | RS Jiwa Prof. Dr. Muhammad Ildrem | 3 | 2023 | - | 84.68% | 91% | 85.45% | % | 100% | % | 74.55% | 100% | 100% | 70.91% | 85.45% | 0% | 0 |
| 83581 | RS Umum Prima Inti Medika | 3 | 2023 | - | 88.5% | 100% | 100% | 100% | 90.48% | 0% | 75.13% | 100% | 94.5% | 100% | 100% | 100% | 0 |
| 83582 | RS Ibu dan Anak Stella Maris | 3 | 2023 | - | 91.06% | 83% | 100% | 100% | 100% | 2.02% | 97% | 100% | 99.92% | 95.74% | 100% | 0% | 0 |
| 83583 | RS Umum Citra Husada | 3 | 2023 | - | 95.79% | 96% | 100% | 0% | 70.47% | 0% | 88.75% | 100% | 80.95% | 100% | 98.17% | 100% | 0 |
| 83584 | RS Umum Avicenna | 3 | 2023 | - | 84.29% | 89% | 100% | 100% | 88% | 2% | 84.5% | 100% | 96.24% | 91.11% | 98.57% | 100% | 0 |
| 83585 | RS Umum Cempaka Lima | 3 | 2023 | - | 88% | 100% | 100% | 100% | 81.33% | 2% | 79% | 100% | 86% | 76% | 100% | 100% | 0 |
| 83586 | RS Umum Daerah Dr. Djasamen Saragih | 3 | 2023 | - | 69.02% | 75% | 100% | 0% | 55.96% | 0% | 97.08% | 100% | 100% | 50% | 100% | 0% | 0 |
| 83587 | RS Umum Citra Medika | 3 | 2023 | - | 65% | 47% | 100% | 51.61% | 80% | 8% | 20% | 100% | 80% | 100% | 20% | 100% | 0 |
| 83588 | RS Umum HKBP Balige | 3 | 2023 | - | 99.06% | 99% | 100% | 83.33% | 80.17% | 10% | 92.75% | 19.51% | 94.09% | 85.06% | 100% | 100% | 0 |
| 83589 | RS Sri Pamela Torgamba | 3 | 2023 | - | 79.46% | 98% | 100% | 100% | 76.74% | 5% | 82.07% | 90.15% | 76.27% | 83.33% | 100% | 80% | 0 |
| 83590 | RS Umum Daerah Muyang Kute Redelong Bener Meriah | 3 | 2023 | - | 63% | 72% | 79.7% | 0% | 36.13% | 0% | 83.1% | 96.69% | 89.23% | 0% | 58.91% | 100% | 0 |
| 83591 | RS Umum Vina Estetica | 3 | 2023 | - | 94% | 100% | 100% | 100% | 100% | % | 70% | 100% | 98.92% | 100% | 100% | 0% | 0 |
| 83592 | RS Metta Medika | 3 | 2023 | - | 100% | 100% | 100% | 88.89% | 99.66% | 3.33% | 90% | 100% | 100% | 93.62% | 100% | 87.5% | 0 |
| 83593 | RS Umum Bireuen Medical Center | 3 | 2023 | - | 85.65% | 100% | 100% | 100% | 86.76% | 0.48% | 96.5% | 100% | 96.9% | 94.12% | 100% | 100% | 0 |
| 83594 | RS Umum Mitra Medika Amplas | 3 | 2023 | - | 95.26% | 100% | 100% | 0% | 57.36% | 0% | 83.08% | 100% | 100% | 66.67% | 100% | 100% | 0 |
| 83595 | RS Tk. II Iskandar Muda Banda Aceh | 3 | 2023 | - | 72% | 70% | 98.59% | 73.08% | 98.03% | 6.81% | 87.66% | 94.74% | 94.56% | 100% | 72.37% | 86.67% | 0 |
| 83596 | RS Umum Daerah Kota Cilegon | 3 | 2023 | - | 91.23% | 100% | 96.98% | 100% | 62.5% | 4.51% | 83.85% | 96.74% | 86.59% | 80.65% | 97.61% | 100% | 0 |
| 83597 | RS Umum Bhakti Rahayu | 3 | 2023 | - | 85.17% | 86% | 75% | 0% | 83.12% | 3.7% | 80.95% | 0% | 0% | 0% | 100% | 100% | 0 |
| 83598 | RS Mandaya Royal Puri | 3 | 2023 | - | 89.5% | 83% | 100% | 100% | 96.52% | 0% | 71.48% | 97.06% | 99.89% | 100% | 100% | 100% | 0 |
| 83599 | RS H. L. Manambai Abdulkadir | 3 | 2023 | - | 84.8% | 100% | 93.33% | 100% | 60.53% | 0% | 61.04% | 98.82% | 99.27% | 50% | 90% | 100% | 0 |
| 83600 | RS Umum Semara Ratih | 3 | 2023 | - | 92.5% | 100% | 100% | 85.71% | 96.67% | 0% | 93.33% | 100% | 96.67% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.