Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 88551 | RS Umum Bethesda Serukam | 5 | 2023 | - | 89.17% | 96% | 100% | 0% | 75.13% | 0% | 55.88% | 100% | 81.54% | 0% | 100% | 0% | 0 |
| 88552 | RS Tk. IV 09.07.04 Atambua | 5 | 2023 | - | 100% | 50% | 100% | 0% | 100% | 0% | 50% | 100% | 44.5% | 100% | 100% | 100% | 0 |
| 88553 | RS Permata Hati | 5 | 2023 | - | 85.87% | 89% | 100% | 0% | 89.61% | 0% | 71.11% | 100% | 12.2% | 0% | 0% | 100% | 0 |
| 88554 | RS Umum Daerah Dr. Rubini Mempawah | 5 | 2023 | - | 98.63% | 100% | 100% | 100% | 88.37% | 4.17% | 100% | 100% | 98.31% | 92.37% | 100% | 100% | 0 |
| 88555 | RS Khusus Gigi dan Mulut Gusti Hasan Aman | 5 | 2023 | - | 83.99% | 90% | 98.06% | 0% | 90.18% | 0% | 100% | 0% | 98.74% | 61.82% | 0% | 100% | 0 |
| 88556 | RS Umum Daerah Kota Mataram | 5 | 2023 | - | 87.5% | 90% | 100% | 100% | 99.47% | 0% | 99.74% | 100% | 97.78% | 100% | 100% | 100% | 0 |
| 88557 | RS Umum Kasih Bunda Jaya Nanga Pinoh | 5 | 2023 | - | 91.82% | 100% | 100% | 100% | 86.67% | 4.76% | 100% | 100% | 88.46% | 90.2% | 100% | 100% | 0 |
| 88558 | RS Umum Nirwana | 5 | 2023 | - | 95% | 85% | 90% | 92.31% | 85% | 10% | 84% | 100% | 95% | 75% | 86.25% | 100% | 0 |
| 88559 | RS Daerah Kalabahi | 5 | 2023 | 02-06-2024 | 94.5% | 100% | 97.9% | 71.43% | 99.84% | 16.28% | 92.99% | 100% | 96.95% | 100% | 94.59% | 0% | 0 |
| 88560 | RS Umum Daerah Hanau | 5 | 2023 | - | 81% | 85% | 100% | 66.67% | 100% | 1.33% | 100% | 100% | 92.81% | 0% | 100% | 100% | 0 |
| 88561 | RS Umum Harapan Bersama Singkawang | 5 | 2023 | - | 99.01% | 100% | 99.9% | 100% | 80.54% | 0% | 58.25% | 100% | 95.58% | 96.7% | 99.38% | 100% | 0 |
| 88562 | RS Islam Siti Hajar | 5 | 2023 | - | 85% | 83% | 100% | 100% | 88.64% | 0% | 77.46% | 100% | 100% | 100% | 100% | 0% | 0 |
| 88563 | RS Ibu dan Anak Permata Hati | 5 | 2023 | - | 92.5% | 93% | 98.47% | 90.48% | 86.67% | 91.94% | 95.79% | 100% | 100% | 92.16% | 100% | 93.44% | 0 |
| 88564 | RS Ibu dan Anak Permata Bunda | 5 | 2023 | - | 87.5% | 100% | 100% | 85.71% | 99.26% | 0% | 97.92% | 0% | 0% | 87.5% | 100% | 0% | 0 |
| 88565 | RS Tk. III Wirasakti Kupang | 5 | 2023 | - | 95.85% | 100% | 100% | 100% | 100% | 0% | 100% | 91.76% | 100% | 88.89% | 100% | 100% | 0 |
| 88566 | RS Umum Mola | 5 | 2023 | - | 90% | 100% | 100% | % | 100% | % | 100% | 100% | 97.14% | 100% | 100% | 100% | 0 |
| 88567 | RS Umum Islam Surabaya Jemursari | 5 | 2023 | - | 93.25% | 96% | 100% | 100% | 89.35% | 4.06% | 92.22% | 100% | 88.58% | 100% | 100% | 100% | 0 |
| 88568 | RS Umum Dharma Husada | 5 | 2023 | - | 83.05% | 83% | 45.77% | 0% | 31.91% | 100% | 43.28% | 84.62% | 76.24% | 86.21% | 40.85% | 100% | 0 |
| 88569 | RS Ibu dan Anak Galeri Candra Malang | 5 | 2023 | - | 84.21% | 77% | 83.87% | 100% | 37.5% | 6.52% | 73.24% | 100% | 91.18% | 0% | 100% | 0% | 0 |
| 88570 | RS Ibu dan Anak Putri Surabaya | 5 | 2023 | - | 93.57% | 95% | 93.74% | 100% | 100% | 0% | 100% | 100% | 99.3% | 94.51% | 100% | 100% | 0 |
| 88571 | RS Ibu dan Anak Lombok Dua Dua Lontar | 5 | 2023 | - | 99.04% | 97% | 100% | 0% | 78.51% | 0% | 87.65% | 100% | 96.84% | 89.71% | 100% | 100% | 0 |
| 88572 | RS Ibu dan Anak Bunda Sejahtera | 5 | 2023 | - | 99.24% | 100% | 100% | 50% | 100% | 0% | 53.49% | 100% | 98.76% | 100% | 100% | 100% | 0 |
| 88573 | RS Ibu dan Anak Selaras | 5 | 2023 | - | 43.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 88574 | RS Umum BRI Medika Malang | 5 | 2023 | - | 92.5% | 100% | 100% | 0% | 90.62% | 0% | 85.71% | 100% | 70.24% | 100% | 100% | 100% | 0 |
| 88575 | RS Nindhita | 5 | 2023 | - | 62.79% | 86% | 100% | 100% | 71.43% | 0% | 100% | 100% | 81.63% | 100% | 95.24% | 100% | 0 |
| 88576 | RS Bunda | 5 | 2023 | - | 98.23% | 100% | 100% | 100% | 100% | 0% | 73.13% | 100% | 99.52% | 83.7% | 100% | 90.91% | 0 |
| 88577 | RS EMC Alam Sutera | 5 | 2023 | - | 84.67% | 99% | 100% | % | 73.68% | 17.71% | 74.74% | 98.73% | 100% | 90.91% | 100% | 100% | 0 |
| 88578 | RS Ibu dan Anak Nirmala Kediri | 5 | 2023 | - | 94.31% | 99% | 100% | 100% | 92.03% | 0% | 76.92% | 100% | 99.51% | 99.09% | 100% | 0% | 0 |
| 88579 | RS Ibu dan Anak Pura Raharja | 5 | 2023 | - | 90.97% | 100% | 100% | 100% | 95.88% | 99.19% | 100% | 0% | 88.15% | 99.31% | 100% | 100% | 0 |
| 88580 | RS Umum Islam Aisyiyah Malang | 5 | 2023 | - | 88.11% | 100% | 99.78% | 0% | 40.5% | 3% | 60.79% | 100% | 90.77% | 100% | 98.5% | 100% | 0 |
| 88581 | RS Ibu dan Anak Melati Children Hospital | 5 | 2023 | - | 55% | 93% | 100% | 0% | 54.58% | 0% | 89.38% | 0% | 100% | 96.43% | 100% | 100% | 0 |
| 88582 | RS Umum Daerah Gambiran | 5 | 2023 | - | 71.69% | 91% | 98.44% | 0% | 80.97% | 0% | 87.12% | 71.21% | 99.68% | 100% | 94.16% | 100% | 0 |
| 88583 | RS Gigi dan Mulut Nala Husada | 5 | 2023 | - | 88.98% | 91% | 100% | 0% | 96.95% | 0% | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 88584 | RS Gigi dan Mulut FKG Universitas Airlangga | 5 | 2023 | - | 94.2% | 98% | 100% | % | 96.19% | 0% | 100% | 0% | 93.55% | 100% | 100% | 100% | 0 |
| 88585 | RS Umum Daerah Ibnu Sina Kab. Gresik | 5 | 2023 | - | 98.25% | 98% | 100% | 42.86% | 33.13% | 1.22% | 94.25% | 89.12% | 86.68% | 98.35% | 100% | 100% | 0 |
| 88586 | RS Ciputra | 5 | 2023 | - | 83.33% | 100% | 100% | 100% | 69.39% | 22.22% | 70.24% | 100% | 100% | 96.88% | 100% | 100% | 0 |
| 88587 | RS Ibu dan Anak Harapan Mulia | 5 | 2023 | - | 86% | 85% | 100% | 100% | 52.51% | 0% | 51.35% | 100% | 99.56% | 66.67% | 100% | 86.87% | 0 |
| 88588 | RS Umum Daerah Bhakti Dharma Husada | 5 | 2023 | - | 86.73% | 97% | 100% | % | 97.01% | 0% | 93.25% | 100% | 99.85% | 96.67% | 100% | 100% | 0 |
| 88589 | RS Muhammadiyah Ahmad Dahlan | 5 | 2023 | - | 91.42% | 99% | 100% | 100% | 80.45% | 0.59% | 81.72% | 93.26% | 100% | 100% | 100% | 100% | 0 |
| 88590 | RS Ibu dan Anak Permata Dalima | 5 | 2023 | - | 97% | 100% | 91.53% | 0% | 89% | 0% | 96.88% | 100% | 90.38% | 93.33% | 100% | 100% | 0 |
| 88591 | RS Ibu dan Anak Melati Husada | 5 | 2023 | - | 100% | 100% | 100% | 100% | 94.5% | 0% | 86.5% | 100% | 94.5% | 100% | 100% | 100% | 0 |
| 88592 | RS TK. IV 05.07.02 Kediri | 5 | 2023 | - | 80.31% | 92% | 91.67% | 100% | 70.23% | 0% | 70.04% | 100% | 93.34% | 66.67% | 90.94% | 100% | 0 |
| 88593 | RS Umum Amanah | 5 | 2023 | - | 96.5% | 97% | 99.63% | 97.52% | 88.78% | 0% | 90.25% | 100% | 88.78% | 82.31% | 93% | 100% | 0 |
| 88594 | RS Wijaya Surabaya | 5 | 2023 | - | 98.45% | 99% | 100% | 0% | 100% | 100% | 8.85% | 100% | 98.29% | 100% | 100% | 100% | 0 |
| 88595 | RS Umum Mitra Keluarga Surabaya | 5 | 2023 | - | 91.45% | 100% | 100% | 0% | 82.12% | 3.23% | 84.02% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88596 | RS Umum Daerah dr. Mohamad Soewandhie | 5 | 2023 | - | 95% | 99% | 99.16% | 100% | 89.02% | 0.23% | 82.71% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88597 | RS Ibu dan Anak Kendangsari Merr | 5 | 2023 | - | 96.84% | 100% | 100% | 100% | 85.93% | 0% | 95.25% | 100% | 98.35% | 100% | 100% | 100% | 0 |
| 88598 | RS Ibu dan Anak Puri Bunda | 5 | 2023 | - | 81.97% | 84% | 98.54% | 100% | 50.12% | 0% | 67.29% | 100% | 84.5% | 100% | 100% | 100% | 0 |
| 88599 | RS Umum Daerah Haji Provinsi Jawa Timur | 5 | 2023 | - | 90.03% | 96% | 100% | 100% | 91.57% | 0.63% | 95.51% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88600 | RS Umum Wali Songo I | 5 | 2023 | - | 100% | 100% | 99% | 100% | 80% | 5% | 96% | 98% | 96% | 87.5% | 99% | 95% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.