Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 88651 | RS Orthopedi dan Traumatologi Surabaya | 5 | 2023 | - | 97.28% | 100% | 100% | 0% | 87.08% | 8.42% | 60.84% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88652 | RS Umum Santa Clara | 5 | 2023 | - | 92.31% | 97% | 100% | 0% | 85.46% | 5.36% | 59.03% | 97.83% | 0% | 0% | 100% | 100% | 0 |
| 88653 | RS Umum Permata Bunda | 5 | 2023 | - | 83.5% | 84% | 100% | 100% | 85.87% | 0% | 71.7% | 100% | 90.5% | 71.54% | 100% | 100% | 0 |
| 88654 | RS SHL | 5 | 2023 | - | 93.89% | 94% | 88.57% | 100% | 89.61% | 4.17% | 91.59% | 100% | 93.33% | 92.86% | 91.89% | 100% | 0 |
| 88655 | RS Umum Daerah Kilisuci | 5 | 2023 | - | 88.7% | 100% | 99.94% | 100% | 100% | 0% | 99.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88656 | RS Surabaya Medical Service | 5 | 2023 | - | 95.29% | 100% | 93.81% | 100% | 88.46% | 0% | 100% | 0% | 75% | 100% | 100% | 100% | 0 |
| 88657 | RS Umum Daerah Dr. Adjidarmo | 5 | 2023 | - | 82% | 98% | 99.83% | 84.21% | 30.87% | 3.23% | 88.84% | 91.02% | 87.84% | 77.88% | 98.26% | 100% | 0 |
| 88658 | RS Petrokimia Gresik Driyorejo | 5 | 2023 | - | 97.78% | 97% | 100% | 100% | 90.09% | 0.47% | 77.41% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88659 | RS Umum Royal Surabaya | 5 | 2023 | - | 86% | 92% | 91.04% | 100% | 29% | 4.8% | 90.62% | 100% | 99.27% | 100% | 93.75% | 100% | 0 |
| 88660 | RS Umum Daerah Dr. Soedono Madiun | 5 | 2023 | - | 81.39% | 100% | 100% | 33.33% | 85.44% | 9.89% | 98.8% | 88.16% | 89% | 85.71% | 100% | 100% | 0 |
| 88661 | RS Umum Adi Husada Kapasari | 5 | 2023 | - | 95% | 98% | 100% | 0% | 73.67% | 0% | 86.11% | 100% | 99.98% | 89.66% | 100% | 100% | 0 |
| 88662 | RS Ibu dan Anak Aisyiyah | 5 | 2023 | - | 92.65% | 100% | 100% | 100% | 80% | 0% | 98.11% | 100% | 100% | 94.44% | 100% | 0% | 0 |
| 88663 | RS Kartini | 5 | 2023 | - | 88.5% | 84% | 93.88% | 97.14% | 84.47% | 98.98% | 85.43% | 100% | 100% | 60% | 100% | 100% | 0 |
| 88664 | RS Umum Anna Medika Madura | 5 | 2023 | - | 66.55% | 70% | 100% | 100% | 51.55% | 2.54% | 39.5% | 100% | 93.79% | 66.67% | 80.27% | 100% | 0 |
| 88665 | RSPAL dr. Ramelan | 5 | 2023 | - | 93.49% | 100% | 100% | 0% | 62.24% | 15.94% | 83.2% | 96.17% | 99.62% | 89.29% | 100% | 100% | 0 |
| 88666 | Mayapada Hospital Surabaya | 5 | 2023 | - | 85.39% | 97% | 100% | 100% | 73.86% | 2.78% | 62.02% | 100% | 91.26% | 91.67% | 58.73% | 100% | 0 |
| 88667 | RS Umum dr. Etty Asharto Batu | 5 | 2023 | - | 90% | 85% | 100% | 80% | 83% | 6% | 59% | 100% | 96% | 100% | 100% | 100% | 95 |
| 88668 | RS Umum Aminah Blitar | 5 | 2023 | 01-01-1970 | 99.46% | 100% | 99.98% | 100% | 100% | 0% | 45.05% | 100% | 88% | 6.6% | 100% | 100% | 0 |
| 88669 | RS Umum Daerah Dr. Soetomo | 5 | 2023 | - | 89.13% | 100% | 99.95% | 100% | 64% | 4.15% | 73.4% | 98.98% | 97.18% | 86.78% | 99.16% | 100% | 0 |
| 88670 | RS Ibu dan Anak Ferina | 5 | 2023 | - | 72.16% | 99% | 99.89% | 100% | 80.93% | 0% | 89.47% | 100% | 100% | 100% | 100% | 90.91% | 0 |
| 88671 | RS Punten | 5 | 2023 | - | 92.03% | 89% | 99.64% | 100% | 94.8% | 0% | 67.61% | 100% | 93.62% | 65.29% | 96.74% | 94.12% | 0 |
| 88672 | RS William Booth Surabaya | 5 | 2023 | - | 92.31% | 98% | 100% | 0% | 82.38% | 1.5% | 81.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88673 | RS Umum Karsa Husada Kota Batu | 5 | 2023 | - | 60.87% | 97% | 100% | 0% | 99.88% | 0.7% | 92.68% | 100% | 92.66% | 90.09% | 100% | 100% | 0 |
| 88674 | RS Umum Rachmi Dewi | 5 | 2023 | - | 93.54% | 95% | 100% | 100% | 95.22% | 0% | 97.92% | 100% | 97.97% | 100% | 100% | 100% | 0 |
| 88675 | RS Umum Griya Husada Madiun | 5 | 2023 | - | 87.04% | 97% | 86.09% | 0% | 57.49% | 1.28% | 76.31% | 100% | 98.59% | 100% | 52.35% | 66.67% | 0 |
| 88676 | RS Umum Islam Siti Aisyah | 5 | 2023 | - | 94.49% | 96% | 100% | 0% | 56.32% | 0% | 72.83% | 42.47% | 99.71% | 0% | 100% | 100% | 0 |
| 88677 | RS PKU Muhammadiyah Surabaya | 5 | 2023 | - | 85% | 85% | 92.31% | 73.33% | 75% | 2.86% | 48% | 100% | 75% | 76% | 86% | 86.67% | 0 |
| 88678 | RS Ibu dan Anak Graha Medika | 5 | 2023 | - | 94.55% | 95% | 100% | 100% | 84.15% | 0% | 90.71% | 100% | 81.56% | 97.67% | 100% | 0% | 0 |
| 88679 | RS Baptis Batu | 5 | 2023 | - | 95.62% | 100% | 100% | 0% | 44.29% | 0% | 65.49% | 100% | 99.7% | 100% | 100% | 90.91% | 0 |
| 88680 | RS Katolik St. Vincentius a Paulo | 5 | 2023 | - | 91.58% | 99% | 100% | 0% | 88.68% | 12.77% | 88.05% | 100% | 97.23% | 40% | 100% | 0% | 0 |
| 88681 | RS Katolik Budi Rahayu | 5 | 2023 | - | 87% | 100% | 100% | 0% | 95.89% | 0% | 59.81% | 100% | 98.02% | 85.71% | 100% | 0% | 0 |
| 88682 | RS Umum Daerah Dr. Saiful Anwar | 5 | 2023 | - | 93.94% | 98% | 99.71% | 81.82% | 63.44% | 5.5% | 75.32% | 99.76% | 99.39% | 0% | 96% | 100% | 0 |
| 88683 | RS Umum Daerah Kota Madiun | 5 | 2023 | - | 93.18% | 81% | 100% | 100% | 98.02% | 3.17% | 100% | 99.81% | 99.83% | 94.74% | 100% | 100% | 0 |
| 88684 | RS Darmo | 5 | 2023 | - | 80.95% | 88% | 99.55% | 0% | 88.55% | 3.92% | 46.95% | 85.86% | 92.36% | 80% | 100% | 100% | 0 |
| 88685 | RS Umum Daerah Berkah Pandeglang | 5 | 2023 | - | 88% | 100% | 100% | 100% | 94.5% | 0% | 87% | 100% | 98% | 100% | 0% | 100% | 0 |
| 88686 | RS Umum Islam Cahaya Giri Gresik | 5 | 2023 | 01-01-1970 | 88.71% | 100% | 100% | 100% | 87.9% | 0% | 86.73% | 100% | 95.63% | 83.33% | 100% | 100% | 0 |
| 88687 | RS Umum Daerah Syarifah Ambami Rato Ebu | 5 | 2023 | - | 85.06% | 98% | 96.21% | 60% | 81.64% | 1.69% | 80.68% | 100% | 93.44% | 80.29% | 96.34% | 100% | 0 |
| 88688 | RS Ibu dan Anak Kendangsari Surabaya | 5 | 2023 | - | 87.37% | 100% | 100% | 100% | 78.86% | 4.62% | 82.67% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 88689 | RS Eka Husada | 5 | 2023 | - | 85.06% | 99% | 100% | 0% | 76.82% | 0% | 72.83% | 100% | 85.36% | 62.96% | 100% | 100% | 0 |
| 88690 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 5 | 2023 | - | 88.09% | 88% | 100% | 100% | 99.05% | 0% | 84.63% | 94.17% | 92.01% | 91.76% | 100% | 100% | 0 |
| 88691 | RS Islam Hasanah Muhammadiyah | 5 | 2023 | - | 98.81% | 100% | 100% | 0% | 85.8% | 0% | 78.9% | 100% | 98.11% | 100% | 100% | 100% | 0 |
| 88692 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 5 | 2023 | - | 93.87% | 97% | 100% | 84.62% | 70.78% | 0% | 90.38% | 100% | 32.83% | 81.08% | 87.24% | 100% | 0 |
| 88693 | RS National Hospital | 5 | 2023 | - | 82.32% | 84% | 98.97% | 0% | 81.02% | 4.41% | 86.87% | 93.75% | 96.32% | 0% | 87.83% | 100% | 0 |
| 88694 | RS Umum Daerah Kabupaten Tangerang | 5 | 2023 | - | 97.75% | 100% | 98.75% | 94.23% | 48.75% | 93.2% | 97.5% | 99.25% | 87.25% | 97% | 99.25% | 100% | 0 |
| 88695 | RS Marinir Ewa Pangalila Gunungsari | 5 | 2023 | - | 89.3% | 96% | 100% | 100% | 83.72% | 2.78% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 88696 | RS Umum Lavalette Malang | 5 | 2023 | - | 99.38% | 100% | 99.75% | 100% | 100% | 0% | 72.5% | 100% | 95.88% | 86.67% | 100% | 100% | 0 |
| 88697 | RS Selaras | 5 | 2023 | - | 71.7% | 93% | 100% | 100% | 96.95% | 0% | 100% | 100% | 97.37% | 100% | 100% | 100% | 0 |
| 88698 | RS Jiwa Menur | 5 | 2023 | - | 96.9% | 100% | 100% | 0% | 94.48% | 0% | 80.31% | 100% | 86.37% | 0% | 100% | 0% | 0 |
| 88699 | RS Manyar Medical Centre | 5 | 2023 | - | 87% | 100% | 97.85% | 0% | 90.43% | 12.37% | 95.4% | 75% | 66.37% | 100% | 100% | 100% | 0 |
| 88700 | RS TNI AL Dr. Oepomo | 5 | 2023 | - | 89.61% | 100% | 100% | 0% | 92.78% | 0% | 90.53% | 100% | 100% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.