Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 88601 | RS Umum Daerah Husada Prima | 5 | 2023 | - | 96.5% | 100% | 100% | 100% | 65.45% | 1.92% | 96.41% | 97.78% | 86.13% | 96.9% | 100% | 100% | 0 |
| 88602 | RS Suci Paramita | 5 | 2023 | - | 83.5% | 89% | 100% | 100% | 89.42% | 0% | 100% | 100% | 89.43% | 100% | 100% | 100% | 0 |
| 88603 | RS Umum Mabarrot MWC NU | 5 | 2023 | - | 90.22% | 91% | 100% | 0% | 78.57% | 0% | 94.61% | 100% | 87.5% | 88.24% | 88.89% | 0% | 0 |
| 88604 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 5 | 2023 | - | 85% | 100% | 100% | 100% | 80.14% | 0% | 85.45% | 100% | 100% | 0% | 0% | 0% | 0 |
| 88605 | RS Umum Murni Asih | 5 | 2023 | - | 100% | 99% | 98% | 94.5% | 99% | 0% | 78% | 98% | 94.5% | 0% | 99% | 99.5% | 0 |
| 88606 | RS Bhakti Rahayu | 5 | 2023 | - | 94.5% | 100% | 100% | 93.75% | 48.92% | 2.67% | 68.32% | 97.14% | 98.25% | 100% | 100% | 100% | 0 |
| 88607 | RS Umum Daerah dr. H. Moh. Anwar | 5 | 2023 | - | 86.92% | 84% | 99.89% | 100% | 4.09% | 0% | 97.62% | 100% | 89.62% | 100% | 100% | 0% | 0 |
| 88608 | RS Umum Bhayangkara Kediri | 5 | 2023 | - | 93.08% | 100% | 100% | 83.33% | 80.05% | 0% | 80% | 100% | 100% | 92.47% | 100% | 100% | 0 |
| 88609 | RS Ibu dan Anak Cempaka Putih Permata | 5 | 2023 | - | 73% | 87% | 40% | 100% | 93.33% | 0% | 25% | 0% | 99.4% | 0% | 100% | 100% | 0 |
| 88610 | RS Ibu dan Anak Mutiara Bunda | 5 | 2023 | 01-01-1970 | 80% | 91% | 100% | 83.87% | 95.14% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88611 | RS Umum Hermina Tangkubanprahu | 5 | 2023 | - | 95.33% | 98% | 100% | 100% | 84.22% | 1.25% | 97.24% | 100% | 96.47% | 100% | 100% | 100% | 0 |
| 88612 | RS Umum Siloam Hospitals Surabaya | 5 | 2023 | - | 99.32% | 100% | 100% | 0% | 73.88% | 3.95% | 72.07% | 100% | 96.36% | 100% | 100% | 100% | 0 |
| 88613 | RS Umum Daerah Kota Malang | 5 | 2023 | - | 84.83% | 96% | 100% | 0% | 93.16% | 0% | 98.93% | 100% | 87.03% | 100% | 93.27% | 100% | 0 |
| 88614 | RS Premier Surabaya | 5 | 2023 | - | 89.94% | 99% | 100% | 100% | 39.02% | 4.69% | 90% | 100% | 99.93% | 0% | 90% | 83.33% | 0 |
| 88615 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 5 | 2023 | - | 85.5% | 80% | 100% | 79.51% | 67.45% | 0% | 74.02% | 100% | 99.35% | 100% | 100% | 100% | 0 |
| 88616 | RS Islam Garam Kalianget | 5 | 2023 | - | 79.33% | 100% | 100% | 73.33% | 89.74% | 0% | 80.88% | 94.48% | 80.47% | 0% | 100% | 100% | 0 |
| 88617 | Metro Hospitals Cikupa | 5 | 2023 | - | 95.74% | 95% | 100% | 100% | 96.92% | 0.17% | 23.15% | 100% | 97.87% | 89.29% | 100% | 100% | 0 |
| 88618 | RS Islam Darus Syifa | 5 | 2023 | - | 89.5% | 100% | 100% | 0% | 100% | 0.59% | 57.28% | 100% | 100% | 87.65% | 100% | 100% | 0 |
| 88619 | RS Onkologi | 5 | 2023 | - | 85.22% | 100% | 100% | 0% | 48.36% | 0% | 98.95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88620 | RS Umum Sumekar | 5 | 2023 | - | 99.71% | 100% | 100% | 100% | 90% | 0% | 77.41% | 100% | 99.34% | 97.46% | 100% | 100% | 0 |
| 88621 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 5 | 2023 | - | 89.82% | 83% | 97.58% | 100% | 89.8% | 0% | 100% | 0% | 82.04% | 0% | 100% | 100% | 0 |
| 88622 | RS Permata Hati | 5 | 2023 | - | 90% | 94% | 100% | 100% | 84.92% | 0% | 60.9% | 100% | 91.24% | 61.97% | 100% | 100% | 0 |
| 88623 | RS Muhammadiyah Gresik | 5 | 2023 | - | 97.45% | 99% | 100% | 100% | 95.64% | 0% | 65.89% | 100% | 100% | 100% | 99.51% | 100% | 0 |
| 88624 | RS Umum Wates Husada | 5 | 2023 | - | 80.79% | 87% | 100% | 100% | 98.59% | 3.09% | 100% | 100% | 99.44% | 86.36% | 100% | 100% | 0 |
| 88625 | RS Wiyung Sejahtera | 5 | 2023 | - | 87.48% | 98% | 99.95% | 0% | 0% | 29.96% | 65.77% | 100% | 85.4% | 100% | 99.97% | 85% | 0 |
| 88626 | RS Ibu dan Anak Tiara | 5 | 2023 | 01-01-1970 | 91.01% | 88% | 82.35% | 40% | 82.77% | 0% | 76.07% | 100% | 90.05% | 81.75% | 90.05% | 93.33% | 0 |
| 88627 | RS Husada Utama Surabaya | 5 | 2023 | - | 90.94% | 100% | 100% | 100% | 83.42% | 2.87% | 89.29% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 88628 | RS Baptis Kediri | 5 | 2023 | - | 94.34% | 100% | 100% | 100% | 42% | 0% | 85.96% | 99.31% | 98.66% | 90.7% | 100% | 100% | 0 |
| 88629 | RS St. Carolus Summarecon Serpong | 5 | 2023 | - | 98.09% | 100% | 100% | 0% | 91.13% | 0% | 85.68% | 100% | 10.18% | 90.41% | 94.29% | 100% | 0 |
| 88630 | RS Umum Al-Irsyad Surabaya | 5 | 2023 | - | 87.45% | 91% | 100% | 0% | 97.34% | 0.27% | 84.56% | 100% | 83.95% | 85.78% | 99.42% | 100% | 0 |
| 88631 | RS Ibu dan Anak IBI Surabaya | 5 | 2023 | - | 93.94% | 77% | 86.67% | 0% | 95% | 0% | 61.54% | 50% | 3.23% | 66.67% | 100% | 75% | 0 |
| 88632 | RS Gotong Royong | 5 | 2023 | - | 100% | 100% | 100% | 100% | 80% | 0.88% | 53.04% | 100% | 90.1% | 100% | 100% | 100% | 0 |
| 88633 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 5 | 2023 | - | 92.86% | 98% | 100% | 80.95% | 99.87% | 0.56% | 99.03% | 100% | 92.98% | 75.53% | 99.86% | 100% | 0 |
| 88634 | RS Umum Daerah Balaraja | 5 | 2023 | - | 80.2% | 94% | 100% | 100% | 53.25% | 0% | 100% | 0% | 68.39% | 74% | 100% | 0% | 0 |
| 88635 | RS Universitas Brawijaya | 5 | 2023 | 01-01-1970 | 70.9% | 87% | 100% | 100% | 95.9% | 2.17% | 61.34% | 100% | 95.31% | 55.56% | 96.49% | 100% | 89.33 |
| 88636 | RS Denisa | 5 | 2023 | - | 87.5% | 100% | 100% | 100% | 92.94% | 0% | 96.43% | 100% | 98.61% | 93.1% | 100% | 100% | 0 |
| 88637 | RS Umum Keluarga Kita | 5 | 2023 | - | 85.29% | 97% | 100% | 100% | 83.33% | 0% | 43.81% | 100% | 100% | 75% | 100% | 100% | 0 |
| 88638 | RS Umum Persada Hospital | 5 | 2023 | - | 94.25% | 97% | 91.03% | 100% | 70.49% | 4.84% | 63.82% | 100% | 95.91% | 95.6% | 96.69% | 100% | 0 |
| 88639 | RS Muji Rahayu | 5 | 2023 | - | 94.96% | 100% | 100% | 0% | 100% | 5.56% | 43.28% | 100% | 93.62% | 89.47% | 100% | 100% | 0 |
| 88640 | RS Umum Lukas | 5 | 2023 | - | 95% | 100% | 100% | 0% | 96% | 0% | 96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88641 | RS Ibu dan Anak Permata Ibunda | 5 | 2023 | - | 80.92% | 73% | 70% | 100% | 32.48% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 88642 | RS Adi Husada Undaan | 5 | 2023 | - | 94.21% | 97% | 94.79% | 100% | 85.29% | 0% | 77.18% | 98.78% | 98% | 0% | 93.85% | 100% | 0 |
| 88643 | RS Umum Aulia Pandeglang | 5 | 2023 | 10-07-2024 | 100% | 100% | 100% | 92.59% | 98.33% | 15.38% | 100% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 88644 | RS Mitra Keluarga Kenjeran | 5 | 2023 | - | 100% | 100% | 100% | 100% | 56.13% | 1.55% | 95.99% | 100% | 100% | 0% | 100% | 87.5% | 0 |
| 88645 | RS Alinda Husada | 5 | 2023 | - | 94% | 100% | 85.71% | 100% | 70.31% | 100% | 73.85% | 98.33% | 96.9% | 85.94% | 100% | 100% | 0 |
| 88646 | RS Primasatya Husada Citra (PHC) Surabaya | 5 | 2023 | - | 87.02% | 100% | 100% | 100% | 94.54% | 1.13% | 73.06% | 100% | 99.97% | 92.67% | 100% | 100% | 0 |
| 88647 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 5 | 2023 | - | 98.97% | 98% | 100% | 100% | 89.61% | 100% | 88.54% | 100% | 95.92% | 89.17% | 100% | 94.29% | 0 |
| 88648 | RS Ibu dan Anak Perdana Medica | 5 | 2023 | - | 92.5% | 100% | 100% | 0% | 100% | 0% | 92.31% | 0% | 93.44% | 95.45% | 0% | 0% | 0 |
| 88649 | RS Surya Medika | 5 | 2023 | - | 78.99% | 85% | 100% | 0% | 81.68% | 0% | 63.12% | 100% | 96.33% | 66.67% | 81.98% | 100% | 0 |
| 88650 | RS Umum Panti Nirmala | 5 | 2023 | - | 99.72% | 100% | 100% | 100% | 100% | 0% | 58.59% | 94.48% | 99.74% | 91.34% | 99.66% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.