Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 90951 | RS Umum Sri Ratu | 6 | 2023 | 01-09-2026 | 87.5% | 92% | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 12 |
| 90952 | RS Umum Daerah Perdagangan | 6 | 2023 | - | 90.04% | 91% | 91.56% | 0% | 17.18% | 0% | 98.71% | 100% | 89.81% | 86.96% | 97.44% | 100% | 90 |
| 90953 | RS Umum Daerah Dr. Pirngadi | 6 | 2023 | - | 92.76% | 96% | 100% | 0% | 82.6% | 0% | 98.51% | 100% | 88.64% | 100% | 100% | 100% | 83.68 |
| 90954 | RS Umum Stella Maris | 6 | 2023 | - | 79.89% | 85% | 100% | % | 89.09% | % | 87.82% | 81.82% | 94.93% | 100% | 100% | 100% | 80.05 |
| 90955 | RS Umum Daerah Teungku Peukan | 6 | 2023 | - | 62.25% | 87% | 100% | 61.11% | 45.56% | 1.72% | 93.62% | 85.71% | 100% | 100% | 100% | 100% | 83.63 |
| 90956 | RS Umum Daerah Parapat | 6 | 2023 | - | 85% | 80% | 100% | 100% | 92.52% | 10.53% | 50% | 100% | 95.41% | 100% | 100% | 100% | 100 |
| 90957 | RS Umum Daerah Dr. R. M. Djoelham Binjai | 6 | 2023 | - | 95% | 94% | 100% | 0% | 92.5% | 100% | 90% | 100% | 99.94% | 80% | 100% | 0% | 92 |
| 90958 | RS Umum Sarah | 6 | 2023 | - | 61.9% | 95% | 82.61% | 0% | 93.19% | 4.35% | 83.08% | 0% | 99.81% | 0% | 86.43% | 100% | 98.34 |
| 90959 | RS Arun Lhokseumawe | 6 | 2023 | - | 84% | 88% | 100% | 100% | 33.13% | 2.68% | 58.48% | 100% | 89.14% | 0% | 82.67% | 100% | 0 |
| 90960 | RS Umum Daerah Salak | 6 | 2023 | - | 89% | 100% | 100% | 88.24% | 90.5% | 4% | 91.16% | 100% | 97.05% | 86.36% | 100% | 100% | 85 |
| 90961 | RS Umum Daerah Panyabungan | 6 | 2023 | - | 99.35% | 100% | 92.99% | 96.15% | 92.99% | 0.47% | 89.44% | 100% | 91.45% | 87.23% | 100% | 100% | 89.34 |
| 90962 | RS Umum Laras Kabupaten Simalungun | 6 | 2023 | - | 70.5% | 79% | 100% | 0% | 99.15% | 22.86% | 94.69% | 100% | 92.96% | 50.96% | 100% | 0% | 98 |
| 90963 | RS Umum Daerah Meuraxa | 6 | 2023 | - | 84.55% | 96% | 100% | 66.67% | 96.36% | 0% | 96.79% | 94.22% | 82.16% | 100% | 97.74% | 100% | 90.58 |
| 90964 | RS Umum Daerah H. Bachtiar Djafar | 6 | 2023 | - | 82.5% | 85% | 100% | % | 100% | % | 93.88% | 100% | 95% | 100% | 100% | 0% | 79 |
| 90965 | RS Umum Balimbingan PTP 4 | 6 | 2023 | - | 91% | 97% | 88% | 100% | 89% | 0% | 81% | 100% | 86% | 81% | 100% | 100% | 91 |
| 90966 | RS Umum Daerah Tamiang | 6 | 2023 | - | 80% | 80% | 95.75% | 0% | 30.5% | 0.59% | 83.5% | 60.71% | 100% | 93.3% | 91.35% | 95.65% | 82.5 |
| 90967 | RS Umum Eshmun | 6 | 2023 | - | 94% | 100% | 100% | 66.67% | 95.38% | 18.75% | 52.3% | 100% | 100% | 87.64% | 100% | 100% | 98.08 |
| 90968 | RS Umum Daerah Kabupaten Aceh Besar | 6 | 2023 | - | 85.34% | 92% | 97.92% | 0% | 32.43% | 2.9% | 97.14% | 75% | 90.68% | 100% | 78.57% | 100% | 76.83 |
| 90969 | RS Umum Daerah Tanjung Pura | 6 | 2023 | 10-09-2023 | 87.5% | 90% | 100% | 8.33% | 100% | 8.33% | 100% | 93.33% | 98% | 0% | 100% | 100% | 95 |
| 90970 | RS Umum Pertamina Pangkalan Brandan | 6 | 2023 | - | 100% | 100% | 100% | 100% | 67.73% | 0% | 74.4% | 100% | 97.48% | 67.96% | 100% | 0% | 79.3 |
| 90971 | RS Umum Daerah Sidikalang | 6 | 2023 | - | 95.15% | 95% | 88.04% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 84.564 |
| 90972 | RS Umum Daerah Dr. Fauziah Bireun | 6 | 2023 | - | 53.19% | 70% | 99.85% | 100% | 44.07% | 12.25% | 91.56% | 90.8% | 82.88% | 62.9% | 100% | 100% | 80.88 |
| 90973 | RS Umum Martha Friska | 6 | 2023 | - | 85.5% | 98% | 100% | 80% | 99.69% | 13.76% | 86.57% | 100% | 100% | 77.78% | 100% | 100% | 86.84 |
| 90974 | RS Umum Delima Medan | 6 | 2023 | - | 85% | 94% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 90975 | RS Umum Santa Elisabeth Medan | 6 | 2023 | - | 88.44% | 95% | 99.48% | 100% | 40.31% | 35.35% | 78.49% | 100% | 96.99% | 100% | 99.98% | 0% | 0 |
| 90976 | RS Umum Putri Bidadari | 6 | 2023 | - | 97.1% | 100% | 100% | 20.39% | 74.31% | 0.5% | 93.25% | 100% | 97.89% | 78.57% | 98.46% | 100% | 95.5 |
| 90977 | RS Umum Daerah Kabanjahe | 6 | 2023 | 02-07-2024 | 80% | 92% | 100% | 0% | 60% | 0% | 90% | 0% | 75% | 60% | 93.33% | 75% | 76 |
| 90978 | RS Bhayangkara Banda Aceh | 6 | 2023 | - | 91.5% | 100% | 100% | 100% | 91.79% | 7.14% | 84.88% | 100% | 88.1% | 80% | 100% | 88.44% | 84 |
| 90979 | RS Umum Deli | 6 | 2023 | - | 96.63% | 97% | 100% | 0% | 79.87% | 3.57% | 79.05% | 100% | 94.88% | 0% | 100% | 0% | 75.52 |
| 90980 | RS Ibu dan Anak JWCC Asih | 6 | 2023 | - | 90% | 100% | 100% | % | 85.71% | 0% | 90% | 0% | 0% | 100% | 100% | 100% | 85 |
| 90981 | RSUPN Dr. Cipto Mangunkusumo | 6 | 2023 | - | 95.96% | 96% | 100% | 80.95% | 41.3% | 7.05% | 96.21% | 98.96% | 96.49% | 99.71% | 99.37% | 100% | 82.53 |
| 90982 | RS Umum Daerah Mampang Prapatan | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 96.84 |
| 90983 | RS Umum Mayapada | 6 | 2023 | - | 85.75% | 100% | 90.7% | % | 100% | 0.42% | 95.78% | 41.76% | 100% | 100% | 97.37% | 100% | 91.3 |
| 90984 | RS Umum dr. Abdul Radjak Salemba | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 96.3% | 100% | 0% | 84.62% | 100% | 100% | 0 |
| 90985 | RS Ibu dan Anak Alvernia Agusta | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 50% | 0% | 100% | 100% | 100% | 0% | 0 |
| 90986 | RS Umum Daerah Pasar Rebo | 6 | 2023 | - | 88.63% | 100% | 100% | 0% | 53.4% | 4.69% | 100% | 100% | 90.58% | 87.1% | 100% | 100% | 88.75 |
| 90987 | RS Ibu dan Anak Rona | 6 | 2023 | - | 91.62% | 100% | 100% | 0% | 87.34% | 0% | 93.33% | 100% | 100% | 100% | 100% | 0% | 77 |
| 90988 | RS Umum Santa Elisabeth Batam Kota | 6 | 2023 | - | 92.37% | 99% | 100% | 77.78% | 89.67% | 0% | 94.08% | 100% | 96.94% | 88.89% | 100% | 100% | 85.92 |
| 90989 | RS Ibu dan Anak Muhaya | 6 | 2023 | - | 92.5% | 88% | 96% | 78% | 75% | 26% | 84% | 80% | 80% | 78% | 80% | 90% | 85 |
| 90990 | RS Umum Prikasih | 6 | 2023 | - | 89.07% | 100% | 100% | 100% | 30.67% | 12.31% | 66.52% | 99.31% | 96.8% | 78.95% | 97.97% | 92.86% | 69.79 |
| 90991 | RS Umum Daerah Pasar Minggu | 6 | 2023 | - | 87.75% | 100% | 99.66% | 0% | 59.34% | 0.35% | 81.98% | 100% | 94.97% | 81.01% | 96.96% | 100% | 90.99 |
| 90992 | RS Umum Pondok Indah | 6 | 2023 | - | 98.85% | 100% | 100% | 0% | 80.15% | 2.98% | 65.88% | 100% | 0% | 92% | 100% | 96.26% | 0 |
| 90993 | RS Umum Primaya Evasari Hospital | 6 | 2023 | - | 91.51% | 94% | 99.93% | 0% | 63.39% | 10.06% | 56.27% | 100% | 91.56% | 0% | 100% | 100% | 92.44 |
| 90994 | RS Umum Daerah Depati Bahrin | 6 | 2023 | - | 95.31% | 98% | 99.78% | 100% | 92.92% | 0% | 94.94% | 100% | 100% | 83.97% | 98.46% | 100% | 0 |
| 90995 | RS Utama | 6 | 2023 | - | 95.33% | 88% | 96.27% | 100% | 87.3% | 0% | 98.9% | 100% | 0% | 100% | 100% | 100% | 0 |
| 90996 | RS Umum Graha Hermine | 6 | 2023 | - | 90% | 95% | 100% | 90.91% | 96.31% | 0% | 92.86% | 100% | 87.2% | 92.31% | 100% | 93.33% | 94 |
| 90997 | RS Umum Petukangan | 6 | 2023 | 07-10-2024 | 98% | 100% | 97.14% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 95 |
| 90998 | RS Umum Universitas Kristen Indonesia | 6 | 2023 | - | 85.52% | 100% | 100% | 100% | 99.07% | 6.25% | 89.38% | 100% | 99.13% | 75% | 100% | 100% | 80 |
| 90999 | RS Umum Daerah Embung Fatimah Kota Batam | 6 | 2023 | - | 90.56% | 98% | 100% | 0% | 87.41% | 1.27% | 88.45% | 100% | 82.89% | 0% | 100% | 100% | 85.05 |
| 91000 | RS Umum Siloam TB Simatupang | 6 | 2023 | - | 93.95% | 100% | 99.26% | 66.67% | 100% | 6.2% | 73.71% | 100% | 99.97% | 100% | 100% | 59.06% | 76 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.