Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91051 | RS Tk. IV Cijantung | 6 | 2023 | - | 98.28% | 100% | 97.38% | 0% | 96.16% | 0% | 74.84% | 94.87% | 81.94% | 83.33% | 99.78% | 78.57% | 83.94 |
| 91052 | RS Bedah Siloam Asri | 6 | 2023 | - | 91.45% | 97% | 100% | 0% | 54.35% | 7.27% | 85.98% | 100% | 99.79% | 100% | 100% | 99% | 92 |
| 91053 | RS Umum Daerah Ciracas | 6 | 2023 | - | 99.5% | 100% | 100% | 100% | 99.22% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 91054 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 6 | 2023 | - | 99.5% | 100% | 100% | 0% | 52.54% | 0% | 47.92% | 0% | 98.55% | 100% | 83.33% | 0% | 76 |
| 91055 | RS Umum Antam Medika | 6 | 2023 | - | 99.25% | 100% | 100% | 100% | 87.92% | 0% | 61.02% | 100% | 99.71% | 100% | 100% | 100% | 87 |
| 91056 | RS Jantung Jakarta | 6 | 2023 | - | 90% | 99% | 99.81% | 0% | 56.63% | 1.92% | 88.97% | 99.06% | 98.11% | 77.71% | 100% | 0% | 92.79 |
| 91057 | RS Umum Daerah Kebayoran Baru | 6 | 2023 | - | 78.42% | 90% | 100% | 0% | 90.96% | 0% | 95.39% | 100% | 94.45% | 98.04% | 100% | 100% | 0 |
| 91058 | RS Bakti Timah Pangkalpinang | 6 | 2023 | - | 90.52% | 93% | 99.97% | 100% | 82.62% | 0% | 88% | 100% | 84.3% | 100% | 100% | 100% | 78.9 |
| 91059 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 6 | 2023 | - | 87.42% | 100% | 98.13% | 90.48% | 64.14% | 1.83% | 80.78% | 87.44% | 98.31% | 90.52% | 83.09% | 100% | 0 |
| 91060 | RS Khusus Bedah Halimun | 6 | 2023 | - | 97.36% | 100% | 100% | 0% | 92.46% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 90 |
| 91061 | RS Angkatan Udara dr. Esnawan Antariksa | 6 | 2023 | - | 99.97% | 100% | 100% | 100% | 80% | 4.96% | 93.9% | 94.29% | 95.1% | 75% | 100% | 100% | 88.25 |
| 91062 | RS Umum Daerah Kramat Jati | 6 | 2023 | - | 96.3% | 100% | 100% | 100% | 100% | 0% | 95.32% | 100% | 93.95% | 100% | 100% | 100% | 92.19 |
| 91063 | RS Khusus Bedah THT Yayasan Yurino | 6 | 2023 | - | 90% | 100% | 100% | 0% | 90% | 0% | 100% | 0% | 98.21% | 100% | 100% | 80% | 76.03 |
| 91064 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 6 | 2023 | - | 0% | 0% | 100% | 100% | 56.51% | 8.33% | 92.23% | 100% | 100% | 0% | 100% | 0% | 0 |
| 91065 | RS Bakti Timah Sungailiat | 6 | 2023 | - | 91.5% | 91% | 99.95% | 100% | 80.83% | 0% | 98.5% | 100% | 89.64% | 100% | 100% | 100% | 0 |
| 91066 | RS Umum Santa Elisabeth Batam | 6 | 2023 | - | 90.45% | 96% | 100% | 100% | 65.07% | 0.64% | 93.81% | 100% | 96.88% | 35% | 100% | 100% | 77.67 |
| 91067 | RS Umum Daerah Kebayoran Lama | 6 | 2023 | - | 87.5% | 100% | 100% | 100% | 97.93% | 0% | 100% | 100% | 98.73% | 100% | 100% | 100% | 100 |
| 91068 | RS Badan Pengusahaan Batam | 6 | 2023 | - | 88.21% | 100% | 100% | 100% | 85.51% | 1.58% | 93% | 97.96% | 88.6% | 82.14% | 100% | 92.86% | 93.8 |
| 91069 | RS Umum Sint Carolus | 6 | 2023 | - | 99.43% | 100% | 100% | 0% | 100% | 0% | 82.11% | 100% | 99.79% | 100% | 100% | 100% | 94.84 |
| 91070 | RS Ketergantungan Obat | 6 | 2023 | - | 90.5% | 100% | 100% | % | 86.55% | 0% | 78.44% | 0% | 99.78% | 47.06% | 100% | 100% | 88.25 |
| 91071 | RS Ibu dan Anak Kasih Sayang Ibu | 6 | 2023 | 11-06-2023 | 95.17% | 100% | 100% | 0% | 96.68% | 0% | 100% | 100% | 97.3% | 0% | 100% | 0% | 89 |
| 91072 | RS Ibu dan Anak Brawijaya Durentiga | 6 | 2023 | - | 91.69% | 100% | 100% | 0% | 85.44% | 0% | 87.61% | 100% | 95.32% | 95.24% | 100% | 100% | 5753 |
| 91073 | RS Umum Daerah Kriopanting Payung | 6 | 2023 | - | 90% | 96% | 100% | 0% | 95.64% | 0% | 90.48% | 100% | 91% | 100% | 100% | 100% | 0 |
| 91074 | RS Ibu dan Anak Anugerah Medical Center Metro | 6 | 2023 | - | 85% | 100% | 100% | 100% | 89.58% | 0% | 85.99% | 100% | 99.41% | 100% | 100% | 100% | 74.803 |
| 91075 | RS Umum Zahirah | 6 | 2023 | - | 76.98% | 95% | 100% | 50% | 83.33% | 0.56% | 73.08% | 100% | 99.75% | 86.67% | 100% | 84.62% | 77.1 |
| 91076 | RS Umum Islam Metro | 6 | 2023 | - | 98.22% | 98% | 97.14% | 100% | 86.4% | 0% | 96.32% | 100% | 87.63% | 83.33% | 96.3% | 88.89% | 86.78 |
| 91077 | RS Umum Agung | 6 | 2023 | - | 86.92% | 95% | 91.75% | 0% | 82.93% | 13.04% | 61.65% | 100% | 93.72% | 100% | 98.37% | 100% | 84.01 |
| 91078 | RS Umum Harum | 6 | 2023 | - | 91% | 100% | 100% | 0% | 60.38% | 3.03% | 48.75% | 100% | 100% | 80.95% | 89.93% | 70% | 90 |
| 91079 | RS Umum Murni Teguh Sudirman Jakarta | 6 | 2023 | - | 88.05% | 100% | 100% | % | 87.08% | 33.93% | 98.3% | 100% | 96.99% | 100% | 100% | 100% | 95 |
| 91080 | RS Umum Daerah Sejiran Setason | 6 | 2023 | - | 82.84% | 100% | 98.86% | 100% | 94.1% | 0% | 98.49% | 100% | 83.2% | 0% | 87.3% | 100% | 81.68 |
| 91081 | RS Umum Pusat Pertamina | 6 | 2023 | - | 86.16% | 100% | 100% | 100% | 60% | 0% | 59.39% | 100% | 95.56% | 95.35% | 100% | 100% | 8173 |
| 91082 | RS Muhammadiyah Taman Puring | 6 | 2023 | - | 95.49% | 100% | 100% | 100% | 100% | 1.05% | 79.02% | 100% | 100% | 81.08% | 100% | 100% | 82 |
| 91083 | RS Umum Haji Jakarta | 6 | 2023 | - | 96.5% | 99% | 100% | 100% | 56.64% | 0% | 83.33% | 92.59% | 46.42% | 0% | 100% | 100% | 82.54 |
| 91084 | RS Tk. II M. Ridwan Meuraksa | 6 | 2023 | - | 100% | 95% | 100% | 0% | 80.43% | 0% | 75.82% | 100% | 98.02% | 100% | 100% | 100% | 88.5 |
| 91085 | RS Umum Husada | 6 | 2023 | - | 96.49% | 100% | 100% | 0% | 99.71% | 0.51% | 81.21% | 100% | 100% | 100% | 100% | 87.5% | 0 |
| 91086 | RS Umum Jakarta | 6 | 2023 | - | 93.39% | 93% | 98.12% | 0% | 89.96% | 1.29% | 62.14% | 100% | 87.24% | 0% | 94.74% | 100% | 75 |
| 91087 | RS Umum YPK Mandiri | 6 | 2023 | - | 100% | 100% | 100% | 33.33% | 89.71% | 5.88% | 90.91% | 100% | 98.06% | 100% | 100% | 100% | 25 |
| 91088 | RS Khusus Ibu dan Anak Brawijaya | 6 | 2023 | - | 89.66% | 97% | 99.47% | 100% | 98.44% | % | 88.76% | 100% | 98.16% | 88.02% | 100% | 100% | 99 |
| 91089 | RS Umum Kartini | 6 | 2023 | - | 94.5% | 100% | 100% | 100% | 86.78% | 0% | 83.33% | 100% | 83.66% | 87.47% | 100% | 100% | 92 |
| 91090 | RS Umum Harapan Bunda | 6 | 2023 | - | 86.33% | 98% | 100% | 0% | 76.21% | 4.66% | 55.57% | 100% | 90.34% | 100% | 100% | 100% | 88.63 |
| 91091 | RS Umum Muhammadiyah Metro | 6 | 2023 | - | 99.09% | 97% | 100% | 100% | 95.36% | 0% | 62.58% | 98.55% | 92.31% | 87.72% | 100% | 100% | 89.5 |
| 91092 | RSUP Fatmawati | 6 | 2023 | 07-10-2024 | 80.97% | 92% | 99.58% | 100% | 39.81% | 1.13% | 76.26% | 99.65% | 90.12% | 100% | 98.48% | 100% | 83.4 |
| 91093 | RS Umum Daerah Tarakan | 6 | 2023 | 01-01-1970 | 86.16% | 100% | 99.02% | 100% | 83.72% | 0.24% | 90.84% | 96.3% | 100% | 87.5% | 100% | 100% | 91.48 |
| 91094 | RS Umum Daerah Kepulauan Seribu | 6 | 2023 | - | 96.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.88% | 100% | 100% | 100% | 82.61 |
| 91095 | RS Umum Harapan Jayakarta | 6 | 2023 | - | 93% | 100% | 100% | 100% | 95.95% | 0% | 94.37% | 100% | 99.21% | 91.89% | 100% | 83.33% | |
| 91096 | RS Umum Daerah Kab. Bangka Selatan | 6 | 2023 | - | 40% | 71% | 83.17% | 0% | 67.84% | 0% | 96.76% | 100% | 0% | 25% | 100% | 100% | 0 |
| 91097 | RS Islam Jakarta Cempaka Putih | 6 | 2023 | - | 85.84% | 95% | 100% | 81.82% | 77.01% | 1.82% | 71.45% | 100% | 89.62% | 90% | 98.74% | 100% | 95.5 |
| 91098 | RS Umum Jakarta Medical Center (JMC) | 6 | 2023 | - | 74% | 88% | 82.14% | 30.16% | 100% | 3.82% | 74.47% | 90.62% | 87.22% | 83.33% | 68.97% | 100% | 80 |
| 91099 | RS Primaya PGI Cikini | 6 | 2023 | - | 95.04% | 98% | 100% | 0% | 90.15% | 6.36% | 76.69% | 100% | 97.93% | 84.95% | 100% | 100% | 90.93 |
| 91100 | RS Bhayangkara Polda Kep. Bangka Belitung | 6 | 2023 | - | 92.08% | 86% | 100% | 0% | 100% | 0% | 100% | 0% | 98.46% | 100% | 100% | 0% | 95.44 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.