Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91001 | RS Umum Hermina Jatinegara | 6 | 2023 | - | 96.86% | 98% | 100% | 100% | 88.89% | 0% | 87.76% | 100% | 100% | 100% | 100% | 100% | 97.04 |
| 91002 | RS Khusus Ibu Anak Bunda Jakarta | 6 | 2023 | - | 98.64% | 94% | 100% | 100% | 100% | 0% | 92.62% | 100% | 0% | 0% | 100% | 97.08% | 86 |
| 91003 | RS Azizah | 6 | 2023 | - | 88.97% | 89% | 100% | 100% | 76.08% | 0.76% | 90.98% | 100% | 99.41% | 87.1% | 100% | 100% | 83.53 |
| 91004 | RS Mata Lampung Eye Center (LEC) | 6 | 2023 | - | 88.5% | 88% | 92% | 0% | 93% | 1% | 94% | 0% | 100% | 94.5% | 97.5% | 100% | 200 |
| 91005 | RS Umum Soedarsono Darmosoewito | 6 | 2023 | - | 98% | 99% | 98.63% | 100% | 82.4% | 0% | 74.21% | 100% | 89.04% | 100% | 97.45% | 100% | 71.38 |
| 91006 | RS Umum Daerah Tebet | 6 | 2023 | 07-09-2024 | 98.87% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 98.4% | 0% | 100% | 100% | 90.36 |
| 91007 | RS Umum Gandaria | 6 | 2023 | - | 90% | 100% | 100% | 100% | 100% | 0% | 35.09% | 100% | 89.1% | 0% | 100% | 100% | 0 |
| 91008 | RS Umum Arsani | 6 | 2023 | - | 97.5% | 98% | 96.77% | 90% | 98.65% | 0% | 100% | 97.63% | 99.71% | 96.03% | 100% | 100% | 98.01 |
| 91009 | RS Umum Bakti Timah Muntok | 6 | 2023 | - | 100% | 100% | 100% | 0% | 99.65% | 38.46% | 65.85% | 100% | 80.66% | 100% | 99.13% | 100% | 80 |
| 91010 | RS Jiwa Dharmawangsa | 6 | 2023 | - | 100% | 100% | 94.87% | % | 56.53% | % | 93.82% | 0% | 92.92% | 60% | 100% | 88.89% | 79 |
| 91011 | RS Ibu dan Anak Resti Mulya | 6 | 2023 | - | 81.5% | 98% | 97.56% | 100% | 69.46% | 1.59% | 86.57% | 100% | 88.46% | 90% | 96% | 100% | 75 |
| 91012 | RS Ibu dan Anak Frisdhy Angel | 6 | 2023 | - | 78.66% | 100% | 100% | 100% | 95.97% | 0% | 58.82% | 100% | 99.19% | 0% | 100% | 0% | 0 |
| 91013 | RS Umum Daerah Pesanggrahan | 6 | 2023 | - | 99.01% | 99% | 100% | 54.55% | 80.25% | 0% | 100% | 100% | 86.48% | 100% | 100% | 90% | 0 |
| 91014 | RS Umum Daerah Cipayung | 6 | 2023 | - | 90% | 95% | 100% | 100% | 93.82% | 0% | 75.14% | 100% | 98.17% | 80.65% | 100% | 100% | 87.56 |
| 91015 | RS Ibu dan Anak Dzakirah | 6 | 2023 | - | 94% | 100% | 100% | 100% | 90.13% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 86.51 |
| 91016 | RS Umum Daerah Jagakarsa | 6 | 2023 | - | 70.18% | 80% | 100% | 100% | 85.94% | 0% | 93.85% | 100% | 96.09% | 100% | 100% | 100% | 100 |
| 91017 | RS Gigi Dan Mulut Angkatan Udara | 6 | 2023 | 01-09-2024 | 81.25% | 84% | 100% | 0% | 98.64% | 96.88% | 0% | 0% | 99.8% | 99.3% | 98.89% | 100% | 92.86 |
| 91018 | RS Umum Daerah Sumbersari Bantul | 6 | 2023 | - | 94% | 100% | 100% | 0% | 85.4% | 0% | 85% | 100% | 100% | 100% | 100% | 100% | 83.09 |
| 91019 | RS Ibu dan Anak Sayyidah | 6 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 69.23% | 100% | 65.62% | 100% | 100% | 100% | 0 |
| 91020 | RS Umum Premier Jatinegara | 6 | 2023 | - | 92.22% | 100% | 98.67% | 0% | 49.68% | 13.97% | 61.81% | 96.6% | 80.11% | 54.55% | 99.39% | 100% | 86.4 |
| 91021 | RS Ibu dan Anak Budhi Jaya | 6 | 2023 | - | 100% | 100% | 100% | 100% | 91.76% | 0% | 85.87% | 0% | 88.49% | 100% | 100% | 100% | |
| 91022 | RS Khusus Mata Nusantara | 6 | 2023 | - | 100% | 100% | 100% | 0% | 68.22% | 0% | 100% | 100% | 99.55% | 100% | 100% | 91.67% | 0 |
| 91023 | RS Umum Restu Kasih | 6 | 2023 | - | 88.32% | 87% | 100% | 86.36% | 90.21% | 0% | 80.57% | 100% | 98.7% | 91.18% | 100% | 100% | 99 |
| 91024 | RS Umum Budi Kemuliaan Batam | 6 | 2023 | - | 95% | 99% | 99.32% | 100% | 97.94% | 1.37% | 87.34% | 80% | 99.96% | 36.84% | 97.67% | 100% | 95 |
| 91025 | RS Umum Bhakti Timah | 6 | 2023 | - | 100% | 100% | 100% | 80% | 72% | 0% | 85.03% | 100% | 90.06% | 81.82% | 100% | 100% | 78.2 |
| 91026 | RS Hermina Lampung | 6 | 2023 | - | 89.58% | 98% | 100% | 100% | 74.36% | 0% | 88.54% | 100% | 99.47% | 100% | 100% | 100% | 98.65 |
| 91027 | RS Ibu dan Anak Avisena | 6 | 2023 | - | 63% | 64% | 59.09% | 0% | 77.1% | 0% | 54.55% | 100% | 73.45% | 72.73% | 59.09% | 74.68% | 0 |
| 91028 | RS Umum Siloam Mampang | 6 | 2023 | - | 98.86% | 100% | 100% | 0% | 76.15% | 8.7% | 85.45% | 100% | 100% | 82.35% | 100% | 95.24% | 90 |
| 91029 | RS Umum Daerah dr. H. Marsidi Judono | 6 | 2023 | - | 85% | 94% | 100% | 88.89% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 87 |
| 91030 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 6 | 2023 | - | 63.41% | 94% | 0% | 0% | 0% | 0% | 92.99% | 0% | 0% | 0% | 100% | 0% | 0 |
| 91031 | RS Umum Pengayoman Cipinang | 6 | 2023 | - | 94.5% | 100% | 100% | % | 100% | % | 100% | 100% | 98.18% | 0% | 100% | 100% | 68.4 |
| 91032 | RS Budi Medika | 6 | 2023 | - | 86.82% | 87% | 100% | 100% | 100% | 0% | 80.47% | 100% | 83.05% | 79.6% | 71.35% | 100% | 85 |
| 91033 | RS Ibu dan Anak SamMarie Basra | 6 | 2023 | - | 100% | 100% | 100% | 0% | 83.06% | 0% | 94.12% | 100% | 80% | 100% | 100% | 100% | 92.77 |
| 91034 | RS Khusus Bedah Columbia Asia Pulomas | 6 | 2023 | - | 0% | 100% | 100% | 0% | 79.78% | 0% | 70.34% | 99.49% | 71.83% | 0% | 100% | 100% | 89.83 |
| 91035 | RS Umum Daerah Dabo Kabupaten Lingga | 6 | 2023 | - | 70.74% | 89% | 100% | 100% | 48.9% | 0% | 99.01% | 100% | 98.85% | 0% | 100% | 0% | 88.17 |
| 91036 | RS Umum Pertamina Jaya | 6 | 2023 | - | 96% | 100% | 100% | 0% | 62.38% | 0% | 82.41% | 100% | 88.34% | 100% | 100% | 100% | 86.25 |
| 91037 | RS Brawijaya Saharjo | 6 | 2023 | 01-01-1970 | 71.64% | 90% | 98.55% | 100% | 78.57% | 3.9% | 74.69% | 100% | 96.37% | 77.78% | 100% | 100% | 98.51 |
| 91038 | RS Umum Daerah Budhi Asih | 6 | 2023 | - | 86.82% | 100% | 100% | 100% | 76.84% | 4.85% | 83.7% | 100% | 100% | 80.39% | 100% | 100% | 91.46 |
| 91039 | RS Umum Daerah DR. Eko Maulana Ali | 6 | 2023 | - | 98.5% | 100% | 96% | 0% | 96% | 0% | 100% | 96% | 96% | 0% | 98% | 100% | 95 |
| 91040 | RS Umum MMC | 6 | 2023 | - | 85% | 100% | 100% | 0% | 97.31% | 2.86% | 50% | 66.67% | 100% | 43.33% | 100% | 100% | 0 |
| 91041 | RS Umum Adhyaksa | 6 | 2023 | - | 85.5% | 100% | 100% | 0% | 82.24% | 0% | 83.2% | 100% | 91.85% | 86.67% | 100% | 83.33% | 83.75 |
| 91042 | RS Khusus Ibu dan Anak Panti Nugraha | 6 | 2023 | - | 50% | 50% | 50% | 0% | 80% | 0% | 0% | 0% | 0% | 0% | 0% | 80% | 15 |
| 91043 | RS Umum Daerah Palmatak | 6 | 2023 | - | 95.65% | 100% | 100% | 100% | 85.71% | 5% | 100% | 100% | 100% | 100% | 100% | 83.33% | 80 |
| 91044 | Mayapada Hospital Kuningan | 6 | 2023 | - | 86.67% | 100% | 99.92% | 100% | 100% | 0% | 63.24% | 100% | 100% | 95.83% | 100% | 100% | 91 |
| 91045 | RS Jantung Bina Waluya | 6 | 2023 | - | 83% | 70% | 100% | 100% | 89.67% | 0% | 100% | 100% | 100% | 100% | 92.31% | 100% | 99 |
| 91046 | RS Umum Ali Sibroh Malisi | 6 | 2023 | - | 96% | 100% | 100% | 0% | 67.55% | 13.16% | 63.83% | 100% | 82.4% | 100% | 100% | 100% | 0 |
| 91047 | RS Umum Daerah Depati Hamzah | 6 | 2023 | - | 98.21% | 98% | 100% | 0% | 76.25% | 0% | 100% | 99.33% | 98.75% | 100% | 100% | 0% | 0 |
| 91048 | RS Umum Olahraga Nasional | 6 | 2023 | - | 100% | 100% | 100% | 0% | 98.73% | 0% | 0% | 0% | 88.89% | 0% | 0% | 0% | 0 |
| 91049 | RS Umum Dr. Suyoto Pusrehab Kemhan | 6 | 2023 | - | 79.84% | 91% | 100% | 100% | 46.8% | 1.7% | 64.48% | 90.94% | 98.47% | 96.77% | 100% | 100% | 0 |
| 91050 | RS Umum Daerah Jati Padang | 6 | 2023 | 07-10-2024 | 88.14% | 100% | 100% | 0% | 98.17% | 0% | 78.06% | 100% | 91.2% | 100% | 100% | 100% | 99.4 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.