Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 91101 | RS Umum Yadika | 6 | 2023 | - | 93.82% | 92% | 99.74% | 83.33% | 85.85% | 0% | 97.02% | 100% | 99.83% | 100% | 100% | 100% | 0 |
| 91102 | RS Orthopedi Siaga Raya | 6 | 2023 | - | 86.03% | 95% | 99.89% | % | 82.96% | 0% | 78.21% | 100% | 95.65% | 83.33% | 100% | 100% | 100 |
| 91103 | RS Khusus Daerah Duren Sawit | 6 | 2023 | - | 82.01% | 88% | 100% | 100% | 86.94% | 0% | 82.74% | 100% | 94.57% | 62.5% | 100% | 100% | 94.78 |
| 91104 | RS Umum Aulia | 6 | 2023 | 07-09-2024 | 85% | 100% | 100% | 100% | 92.89% | 1.46% | 81.94% | 100% | 92.62% | 78.79% | 95.83% | 100% | 0 |
| 91105 | RS Umum Daerah Drs. H. Abu Hanifah | 6 | 2023 | - | 68.5% | 82% | 100% | 100% | 80% | 0% | 100% | 100% | 100% | 82% | 100% | 100% | 86 |
| 91106 | RS Umum Dharma Nugraha | 6 | 2023 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 80 |
| 91107 | RS Umum AL Cilandak | 6 | 2023 | 07-10-2024 | 91.03% | 100% | 100% | 0% | 54.69% | 1.68% | 90.02% | 100% | 94.74% | 88.1% | 100% | 0% | 77 |
| 91108 | RS EMC Pulomas | 6 | 2023 | - | 88.59% | 100% | 99.87% | 100% | 72.96% | 0% | 82.81% | 100% | 100% | 95.83% | 100% | 100% | 3.32 |
| 91109 | RS Umum Budi Kemuliaan | 6 | 2023 | - | 94.66% | 99% | 100% | 100% | 80.47% | 4.59% | 90.52% | 100% | 89.89% | 98.88% | 100% | 100% | 86.08 |
| 91110 | RS Umum Daerah Kota Tanjung Pinang | 6 | 2023 | 11-02-2023 | 96% | 96% | 100% | 0% | 85.48% | 0% | 95.86% | 100% | 99.77% | 100% | 100% | 100% | 85.2 |
| 91111 | RS Gunung Manik | 6 | 2023 | - | 88.61% | 98% | 100% | 0% | 90.94% | 0% | 93.18% | 100% | 100% | 100% | 100% | 0% | 93 |
| 91112 | RS Primaya Bhakti Wara | 6 | 2023 | - | 89.23% | 96% | 100% | 100% | 100% | 8.51% | 99.8% | 100% | 100% | 76.62% | 99.7% | 0% | 92.76 |
| 91113 | RS Yadika Kebayoran Lama | 6 | 2023 | - | 90% | 100% | 100% | 0% | 94.5% | 0% | 93.75% | 100% | 93.13% | 93.33% | 100% | 100% | 0 |
| 91114 | RS Siloam Bangka | 6 | 2023 | - | 85.58% | 100% | 98.97% | 33.33% | 43% | 0.94% | 87.17% | 100% | 100% | 100% | 100% | 96.77% | 0 |
| 91115 | RS Pratama Bangka Tengah | 6 | 2023 | - | 100% | 100% | 100% | 0% | 95.63% | 0% | 100% | 100% | 90.26% | 100% | 100% | 0% | 0 |
| 91116 | RS Umum PAD Gatot Soebroto | 6 | 2023 | - | 84% | 94% | 100% | 100% | 100% | 0.78% | 100% | 97.66% | 84.38% | 100% | 100% | 100% | 96.61 |
| 91117 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 6 | 2023 | - | 73.57% | 93% | 95.43% | 0% | 93.97% | 1.22% | 86.5% | 100% | 99.19% | 100% | 96.06% | 100% | 0 |
| 91118 | RS Umum Daerah Raja Ahmad Tabib | 6 | 2023 | - | 85.6% | 94% | 100% | 0% | 60.99% | 0.75% | 80.7% | 100% | 100% | 0% | 100% | 100% | 94.58 |
| 91119 | RS Umum Medistra | 6 | 2023 | - | 92.25% | 100% | 100% | 0% | 84.01% | 7.2% | 49.14% | 99.05% | 94.56% | 100% | 100% | 100% | 97.38 |
| 91120 | RS Ibu dan Anak Asih Kota Metro | 6 | 2023 | - | 75% | 86% | 100% | 100% | 89.42% | 0% | 100% | 100% | 100% | 100% | 96.15% | 0% | 0 |
| 91121 | RS Umum Mediros | 6 | 2023 | - | 93.48% | 100% | 100% | % | 100% | 0% | 100% | 0% | 40.31% | 100% | 100% | 100% | 92.1 |
| 91122 | RS Umum Bhayangkara Lemdiklat Polri | 6 | 2023 | - | 95.11% | 95% | 100% | 0% | 96.36% | 0% | 77.67% | 100% | 97% | 83.33% | 100% | 100% | 85.05 |
| 91123 | RS Khusus Bedah Rawamangun | 6 | 2023 | - | 98% | 100% | 100% | 0% | 94.43% | 0% | 81.54% | 100% | 98.9% | 69.74% | 100% | 100% | 80.62 |
| 91124 | RSUP Persahabatan | 6 | 2023 | - | 91.33% | 100% | 100% | 0% | 57.79% | 2.96% | 97.51% | 100% | 90.23% | 88.89% | 100% | 100% | 0 |
| 91125 | RS Umum Tria Dipa | 6 | 2023 | - | 98.5% | 100% | 98.09% | 0% | 93.29% | 3.33% | 94.74% | 100% | 89.74% | 66.67% | 97.32% | 95% | 92 |
| 91126 | RS Gigi dan Mulut Univ. Prof. Moestopo | 6 | 2023 | - | 100% | 100% | 100% | % | 100% | % | 0% | 0% | 97.53% | 100% | 0% | 0% | |
| 91127 | RS Islam Jakarta Pondok Kopi | 6 | 2023 | - | 87.5% | 97% | 100% | 81.82% | 82.5% | 4.36% | 65.79% | 100% | 66.99% | 97.5% | 92.7% | 100% | 87 |
| 91128 | RS Umum Alia Hospital | 6 | 2023 | - | 85.62% | 100% | 99.75% | 100% | 85.71% | 4.17% | 66.8% | 100% | 98.45% | 100% | 97.74% | 100% | 0 |
| 91129 | RS Umum Andhika | 6 | 2023 | 07-10-2024 | 93.55% | 96% | 100% | 0% | 85.67% | 4.11% | 90.56% | 100% | 98.75% | 100% | 100% | 100% | 94 |
| 91130 | RS Umum AL Dr. Mintoharjo | 6 | 2023 | - | 80% | 93% | 100% | 0% | 82.55% | 3.92% | 86.82% | 100% | 95.25% | 83.33% | 100% | 75% | 84.16 |
| 91131 | RS Umum Daerah Ahmad Yani Metro | 6 | 2023 | - | 98.43% | 79% | 99.94% | 0% | 73.14% | 0% | 87.75% | 99.51% | 97.2% | 100% | 99.89% | 100% | 81.84 |
| 91132 | RS Khusus Kanker MRCCC Siloam Semanggi | 6 | 2023 | - | 90.45% | 88% | 99.71% | 0% | 59.9% | 4.17% | 40.53% | 100% | 100% | 42.79% | 99.56% | 98% | 93.4 |
| 91133 | RS Umum Setia Mitra | 6 | 2023 | - | 91.46% | 97% | 97.39% | 0% | 84.38% | 0% | 80.19% | 100% | 94.39% | 77.5% | 100% | 100% | 84 |
| 91134 | RS Umum Permata Hati Metro | 6 | 2023 | - | 83.5% | 80% | 96% | 91.89% | 56.06% | 44.97% | 100% | 100% | 100% | 100% | 99.56% | 100% | 80.6 |
| 91135 | RS Umum Daerah Muhammad Zein | 6 | 2023 | - | 58% | 99% | 100% | 0% | 29.09% | 0% | 98.57% | 100% | 97.07% | 0% | 100% | 100% | 89.24 |
| 91136 | RS Ibu dan Anak Kemang Medical Care | 6 | 2023 | - | 67.85% | 97% | 100% | 0% | 88.51% | 17.86% | 71.83% | 100% | 99.68% | 0% | 92.9% | 100% | 88.35 |
| 91137 | RS Umum Tebet | 6 | 2023 | - | 89.5% | 100% | 100% | 0% | 85% | 0% | 83.05% | 95.8% | 85.1% | 87.5% | 100% | 100% | 250 |
| 91138 | RS Ibu dan Anak Melinda | 6 | 2023 | - | 97.84% | 100% | 100% | 100% | 99.48% | 0% | 100% | 100% | 99.45% | 0% | 100% | 0% | 100 |
| 91139 | RS Ibu dan Anak Harapan Bunda Bandung | 6 | 2023 | - | 100% | 83% | 100% | 85.71% | 86.67% | 0% | 95.54% | 100% | 100% | 100% | 100% | 0% | 0 |
| 91140 | RS Umum Nirmala | 6 | 2023 | - | 88.5% | 100% | 100% | 100% | 84% | 0% | 53% | 100% | 89.5% | 80% | 100% | 0% | 90.52 |
| 91141 | RS Umum Daerah Panti Nugroho | 6 | 2023 | - | 89.06% | 89% | 100% | 100% | 60% | 0% | 100% | 100% | 86.21% | 100% | 100% | 90.62% | 81.56 |
| 91142 | RS Daerah Merah Putih | 6 | 2023 | - | 88.69% | 93% | 100% | 100% | 50.78% | 4.08% | 97.11% | 100% | 91.53% | 100% | 100% | 100% | 98 |
| 91143 | RS Umum PKU Aisyiyah Boyolali | 6 | 2023 | - | 94.59% | 94% | 99.67% | 100% | 83.6% | 4.85% | 55.1% | 100% | 98.89% | 85.71% | 99.02% | 100% | 91.34 |
| 91144 | RS Umum Graha Juanda | 6 | 2023 | - | 98.69% | 100% | 100% | 100% | 99.87% | 0% | 72.38% | 98.48% | 99.95% | 100% | 100% | 83.33% | 177 |
| 91145 | RS Umum Aisyiyah | 6 | 2023 | - | 87.57% | 92% | 58.82% | 0% | 88.09% | 0% | 94.74% | 100% | 24.12% | 0% | 75% | 0% | 0 |
| 91146 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 6 | 2023 | - | 82.93% | 96% | 100% | 94.74% | 64.48% | 0% | 96.85% | 100% | 90.02% | 84% | 100% | 100% | 0 |
| 91147 | RS Umum Hermina Pasteur | 6 | 2023 | - | 91.63% | 88% | 100% | 100% | 68.35% | 0% | 75% | 44.72% | 99.83% | 88.37% | 100% | 100% | 91.03 |
| 91148 | RS Umum Daerah Pandan Arang Boyolali | 6 | 2023 | - | 88.65% | 96% | 77.78% | 61.54% | 100% | 0.29% | 96.68% | 99.89% | 99.98% | 88.89% | 100% | 77.78% | 77 |
| 91149 | RS Umum Harapan Ibu | 6 | 2023 | - | 94.56% | 100% | 100% | 100% | 77.66% | 0% | 69.45% | 100% | 99.9% | 95.45% | 100% | 100% | 82.46 |
| 91150 | RS Umum Daerah dr. R. Goeteng Taroenadibrata | 6 | 2023 | - | 79.11% | 93% | 100% | 0% | 73.6% | 0% | 94.83% | 83.84% | 100% | 71.59% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.