Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 93601 | RS Umum Daerah Lombok Timur | 7 | 2023 | - | 71.18% | 78% | 94% | 100% | 90.19% | 3.51% | 93.9% | 100% | 97.78% | 0% | 87.21% | 100% | 0 |
| 93602 | RSUP Dr. Sitanala Tangerang | 7 | 2023 | - | 90.24% | 100% | 100% | 100% | 98.08% | 0% | 100% | 92.93% | 100% | 100% | 100% | 100% | 0 |
| 93603 | RS Umum Garba Med | 7 | 2023 | 11-07-2023 | 95.65% | 95% | 100% | 0% | 92.28% | 0% | 92.34% | 100% | 95.76% | 94.3% | 100% | 100% | 0 |
| 93604 | RS Umum Shanti Graha | 7 | 2023 | - | 92.59% | 100% | 100% | 100% | 91.89% | 0% | 100% | 100% | 86.1% | 92% | 100% | 100% | 0 |
| 93605 | RS Tk. IV Singaraja | 7 | 2023 | - | 82.98% | 91% | 98.19% | 100% | 81.25% | 0% | 83.33% | 100% | 91.69% | 92% | 96.3% | 83.33% | 0 |
| 93606 | RS Daan Mogot Kesdam Jaya | 7 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 87.4 |
| 93607 | RS Umum Murni Teguh Tuban Bali | 7 | 2023 | - | 98% | 100% | 100% | 100% | 93.33% | 0% | 82.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 93608 | RS Ibu dan Anak Bhumi Bunda | 7 | 2023 | - | 86.67% | 100% | 80% | 100% | 62.2% | 0% | 64.15% | 100% | 100% | 100% | 100% | 100% | 0 |
| 93609 | RS Tonggak Husada | 7 | 2023 | - | 90% | 100% | 100% | 100% | 98.04% | 0% | 42.31% | 100% | 79.15% | 100% | 100% | 0% | 0 |
| 93610 | RS Umum Bintang | 7 | 2023 | - | 99.1% | 100% | 96.86% | 100% | 94.67% | 2.17% | 82.93% | 100% | 98.63% | 100% | 100% | 100% | 0 |
| 93611 | RS Umum Daerah Provinsi NTB | 7 | 2023 | - | 88.17% | 100% | 100% | 75% | 80% | 1.37% | 97.89% | 95.48% | 90.06% | 83.83% | 98.26% | 100% | 0 |
| 93612 | RS Daerah Mangusada | 7 | 2023 | - | 88.97% | 100% | 100% | 0% | 89.62% | 0.28% | 96.91% | 100% | 94.85% | 100% | 100% | 100% | 0 |
| 93613 | RS Umum Daerah Klungkung | 7 | 2023 | 01-01-1970 | 85.71% | 100% | 100% | 0% | 90.09% | 0% | 99.06% | 0% | 100% | 100% | 100% | 0% | 0 |
| 93614 | RS Umum Daerah dr. Drajat Prawiranegara | 7 | 2023 | - | 92.65% | 95% | 100% | 100% | 70.99% | 2.47% | 87.04% | 86.63% | 89.81% | 85.87% | 100% | 100% | 0 |
| 93615 | RS Umum Daerah Sanjiwani Gianyar | 7 | 2023 | - | 93.17% | 100% | 100% | 0% | 94.53% | 0.3% | 84.47% | 100% | 100% | 78.57% | 100% | 100% | 0 |
| 93616 | RS Umum Kertayasa | 7 | 2023 | - | 95.67% | 98% | 100% | 0% | 100% | 0% | 100% | 100% | 67.27% | 100% | 0% | 100% | 0 |
| 93617 | RS Umum Parama Sidhi | 7 | 2023 | - | 85% | 93% | 87% | 100% | 87% | 0% | 80% | 100% | 81% | 90% | 100% | 100% | 0 |
| 93618 | RS Budiasih | 7 | 2023 | - | 93.8% | 95% | 100% | 100% | 100% | 0.44% | 55.57% | 100% | 99% | 63.33% | 97.5% | 100% | 0 |
| 93619 | RS Hermina Ciruas | 7 | 2023 | - | 96.67% | 98% | 100% | 94.12% | 93.96% | 0.71% | 85.71% | 100% | 100% | 84% | 100% | 100% | 0 |
| 93620 | RS Umum Primaya Pasar Kemis | 7 | 2023 | - | 86.73% | 96% | 100% | 0% | 99.81% | 13.27% | 94.74% | 100% | 100% | 90.74% | 100% | 100% | 0 |
| 93621 | RS Benggala | 7 | 2023 | - | 88.79% | 96% | 92.14% | 0% | 81.97% | 2.22% | 81.73% | 0% | 95.45% | 75% | 0% | 0% | 0 |
| 93622 | RS Kurnia Serang | 7 | 2023 | - | 96.93% | 100% | 100% | 100% | 70.83% | 0.81% | 56.23% | 100% | 99.98% | 88.46% | 0% | 100% | 0 |
| 93623 | RS Mandalika Provinsi Nusa Tenggara Barat | 7 | 2023 | - | 93.59% | 93% | 97.71% | 0% | 91.15% | 0% | 54.29% | 100% | 93.75% | 100% | 95.44% | 98.63% | 0 |
| 93624 | RS Windu Husada | 7 | 2023 | - | 96.55% | 98% | 100% | 66.67% | 99.35% | 0% | 93.4% | 100% | 93.94% | 88.1% | 100% | 0% | 0 |
| 93625 | RS Medika BSD | 7 | 2023 | - | 89.67% | 95% | 100% | 0% | 76.04% | 3.12% | 61.27% | 100% | 73.09% | 0% | 100% | 100% | 0 |
| 93626 | RS Otika Medika | 7 | 2023 | - | 86.5% | 97% | 93.33% | 100% | 96.95% | 1.52% | 91.01% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 93627 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 7 | 2023 | - | 96.5% | 100% | 100% | 96% | 93.5% | 0% | 95% | 100% | 95.33% | 92% | 100% | 94% | 0 |
| 93628 | RS dr. Agung | 7 | 2023 | - | 96.5% | 83% | 95% | 91.3% | 83.33% | 2.44% | 84.19% | 100% | 92% | 87.78% | 95.45% | 100% | 0 |
| 93629 | RS Umum Daerah Dr. R. Soedjono Selong | 7 | 2023 | - | 91.11% | 92% | 99.62% | 100% | 52.13% | 0% | 62% | 100% | 83.06% | 96.92% | 100% | 100% | 0 |
| 93630 | RS umum Karya Dharma Husada | 7 | 2023 | - | 84% | 93% | 100% | 100% | 100% | 0% | 80.68% | 100% | 89.68% | 80% | 100% | 100% | 0 |
| 93631 | RS Khusus THT-Bedah KL Proklamasi BSD | 7 | 2023 | - | 92.5% | 94% | 100% | % | 54.84% | 0% | 100% | 0% | 80% | 100% | 100% | 100% | 0 |
| 93632 | RS Khusus Bedah BIMC Nusa Dua | 7 | 2023 | - | 97% | 98% | 100% | 0% | 97.83% | 0% | 65.93% | 100% | 99.22% | 100% | 100% | 100% | 0 |
| 93633 | RS Umum Daerah Bali Mandara Provinsi Bali | 7 | 2023 | 01-01-1970 | 89.23% | 100% | 100% | 100% | 94.12% | 0.88% | 99.59% | 100% | 100% | 0% | 99.94% | 100% | 0 |
| 93634 | RS Mitra Keluarga Gading Serpong | 7 | 2023 | - | 99.74% | 100% | 100% | 100% | 100% | 0% | 84.91% | 100% | 100% | 97.62% | 100% | 100% | 0 |
| 93635 | RS Umum Bhakti Asih | 7 | 2023 | - | 96.93% | 97% | 99.8% | 91.27% | 62.55% | 0.23% | 55.94% | 93.75% | 99.91% | 53.19% | 97.86% | 84.21% | 0 |
| 93636 | RS Umum Daerah Serpong Utara | 7 | 2023 | - | 97.06% | 100% | 100% | 85.71% | 100% | 14.29% | 94.5% | 100% | 99.94% | 80% | 100% | 100% | 0 |
| 93637 | RS Umum Grha Bhakti Medika | 7 | 2023 | - | 93.55% | 100% | 100% | 100% | 92.34% | 0% | 45.04% | 100% | 67.54% | 0% | 100% | 100% | 0 |
| 93638 | RS Umum Siloam Bali | 7 | 2023 | 11-10-2023 | 89.7% | 98% | 100% | 100% | 59.53% | 4.31% | 80.49% | 100% | 98.7% | 100% | 100% | 100% | 0 |
| 93639 | RS Umum Hermina Tangerang | 7 | 2023 | - | 95.92% | 100% | 100% | 100% | 80% | 0.19% | 89.55% | 100% | 100% | 92% | 100% | 100% | 0 |
| 93640 | RS Khusus Mata Ramata | 7 | 2023 | - | 92% | 100% | 100% | 0% | 81.23% | 7.54% | 97.96% | 100% | 69.38% | 93.51% | 100% | 100% | 0 |
| 93641 | RS Islam S. Anggoro | 7 | 2023 | 11-09-2023 | 81% | 92% | 88.89% | 100% | 55.88% | 0% | 5.94% | 100% | 97.68% | 80% | 90.91% | 83.33% | 0 |
| 93642 | RS Mulya | 7 | 2023 | - | 100% | 100% | 100% | 0% | 92.19% | 6.07% | 89.71% | 97.97% | 100% | 100% | 64% | 100% | 0 |
| 93643 | RS Umum Surya Husadha Nusa Dua | 7 | 2023 | 11-10-2023 | 98.1% | 100% | 100% | 75% | 100% | 1.34% | 96.52% | 100% | 99% | 85.86% | 100% | 100% | 0 |
| 93644 | RS Umum Bunda | 7 | 2023 | - | 96% | 100% | 98.8% | 100% | 96% | 0% | 98.17% | 0% | 85.94% | 100% | 100% | 100% | 0 |
| 93645 | RS EMC Tangerang | 7 | 2023 | - | 92.51% | 99% | 99.56% | 0% | 85.33% | 1.23% | 87.4% | 100% | 82.29% | 95.24% | 99.15% | 100% | 0 |
| 93646 | RS Umum Daerah Gema Santi Nusa Penida | 7 | 2023 | - | 81.55% | 86% | 100% | 0% | 97.92% | 0% | 100% | 100% | 99.42% | 0% | 100% | 0% | 0 |
| 93647 | RS Umum Bima | 7 | 2023 | - | 94.27% | 96% | 99.73% | 93.55% | 94.44% | 1.37% | 94.13% | 100% | 97.99% | 88% | 100% | 100% | 0 |
| 93648 | RS Cinta Kasih | 7 | 2023 | - | 81.25% | 84% | 100% | 100% | 47.48% | 0% | 84.95% | 100% | 100% | 78.09% | 100% | 100% | 0 |
| 93649 | RS Umum Premagana | 7 | 2023 | - | 88.03% | 100% | 100% | 100% | 95.67% | 4.71% | 88.32% | 100% | 98.76% | 93.61% | 100% | 100% | 0 |
| 93650 | RS Universitas Udayana | 7 | 2023 | 11-01-2023 | 81.02% | 98% | 100% | 66.67% | 97.71% | 0% | 67.86% | 100% | 94.09% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.