Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 93551 | RS TNI AL Dr. Oepomo | 7 | 2023 | - | 89.17% | 100% | 100% | 0% | 93.12% | 0% | 92.24% | 100% | 100% | 100% | 100% | 0% | 0 |
| 93552 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 7 | 2023 | - | 78.46% | 88% | 96.82% | 100% | 89.22% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 93553 | RS Ciputra | 7 | 2023 | - | 81.25% | 100% | 100% | 100% | 59.86% | 23.47% | 69.89% | 100% | 100% | 96.77% | 100% | 100% | 0 |
| 93554 | RS Umum Adi Husada Kapasari | 7 | 2023 | - | 94.06% | 98% | 100% | 100% | 76.32% | 0.65% | 84.52% | 100% | 99.98% | 86.09% | 100% | 100% | 0 |
| 93555 | RS Alinda Husada | 7 | 2023 | - | 90.5% | 100% | 85.71% | 100% | 78.12% | 0% | 82% | 96.97% | 84.62% | 85.94% | 100% | 100% | 82 |
| 93556 | RS Surya Medika | 7 | 2023 | - | 81.06% | 94% | 100% | 100% | 83.23% | 4.55% | 70.94% | 100% | 95.1% | 80% | 84.56% | 100% | 0 |
| 93557 | RS Umum Daerah Ibnu Sina Kab. Gresik | 7 | 2023 | - | 99.14% | 95% | 100% | 33.33% | 45% | 1.86% | 91.37% | 98.15% | 86.29% | 97.89% | 100% | 100% | 0 |
| 93558 | RS Umum Ratih | 7 | 2023 | - | 89% | 88% | 89.47% | 90% | 90.48% | 0% | 84% | 100% | 98% | 92% | 88.89% | 83.33% | 89.5 |
| 93559 | RS Ibu dan Anak Putri Surabaya | 7 | 2023 | - | 94.12% | 93% | 100% | 100% | 100% | 0% | 93.59% | 100% | 98.82% | 90.29% | 100% | 100% | 0 |
| 93560 | RS Islam Surabaya | 7 | 2023 | - | 99% | 98% | 100% | 100% | 97.66% | 0% | 69.68% | 100% | 99.41% | 100% | 100% | 100% | 0 |
| 93561 | RS Umum Permata Bunda | 7 | 2023 | - | 87.5% | 83% | 100% | 100% | 90.81% | 0% | 66.15% | 100% | 95.03% | 87.5% | 100% | 100% | 86.2 |
| 93562 | RS SHL | 7 | 2023 | - | 95.46% | 96% | 96.57% | 100% | 84.77% | 10.53% | 81.32% | 100% | 98.8% | 82.14% | 93.33% | 100% | 0 |
| 93563 | RS Umum Aminah Blitar | 7 | 2023 | 01-01-1970 | 99.86% | 100% | 99.98% | 100% | 100% | 3.79% | 44.97% | 100% | 88% | 51.61% | 99.29% | 100% | 0 |
| 93564 | RS Petrokimia Gresik | 7 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 89.68% | 100% | 99.69% | 78.21% | 100% | 100% | 0 |
| 93565 | RS Umum Daerah Kabupaten Tangerang | 7 | 2023 | - | 95% | 100% | 97.75% | 96.83% | 30% | 1.94% | 97.5% | 96.67% | 87.5% | 100% | 100% | 98% | 0 |
| 93566 | RSPAL dr. Ramelan | 7 | 2023 | - | 96.06% | 100% | 100% | 80% | 63.38% | 17.74% | 81.77% | 94.61% | 99.73% | 87.5% | 100% | 100% | 0 |
| 93567 | RS Permata Hati | 7 | 2023 | - | 97.5% | 94% | 100% | 100% | 86.67% | 0% | 87.72% | 100% | 90.63% | 72.6% | 100% | 100% | 91 |
| 93568 | RS William Booth Surabaya | 7 | 2023 | - | 91.81% | 97% | 100% | 0% | 86.53% | 1.62% | 85.81% | 100% | 100% | 100% | 100% | 100% | 89 |
| 93569 | RS Adi Husada Undaan | 7 | 2023 | - | 96.25% | 97% | 93.3% | 100% | 86.92% | 0% | 77.84% | 96.12% | 97.99% | 100% | 92.98% | 0% | 0 |
| 93570 | RS Umum Syuhada Haji | 7 | 2023 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0 |
| 93571 | RS PKU Muhammadiyah Sekapuk | 7 | 2023 | - | 96.4% | 97% | 99.94% | 100% | 96.05% | 0% | 97.98% | 84.66% | 90.35% | 100% | 99.51% | 100% | 0 |
| 93572 | RS Ibu dan Anak Melati Husada | 7 | 2023 | - | 95% | 100% | 100% | 100% | 92% | 2% | 93% | 100% | 100% | 100% | 100% | 100% | 0 |
| 93573 | RS Katolik Budi Rahayu | 7 | 2023 | - | 87% | 100% | 100% | 50% | 93.79% | 0% | 60.97% | 100% | 96.28% | 88.89% | 100% | 0% | 96.86 |
| 93574 | RS Umum Nyai Ageng Pinatih Gresik | 7 | 2023 | - | 85.18% | 85% | 98.73% | 100% | 92.19% | 0% | 87.5% | 100% | 86.73% | 90.63% | 100% | 100% | 0 |
| 93575 | RS Katolik St. Vincentius a Paulo | 7 | 2023 | - | 89.07% | 99% | 100% | % | 90.31% | 11.76% | 87.36% | 100% | 97.17% | 100% | 99.43% | 100% | 0 |
| 93576 | RS Misi Lebak | 7 | 2023 | - | 90% | 99% | 98.19% | 100% | 95.97% | 0% | 43.63% | 98.01% | 100% | 71.92% | 99.87% | 100% | 0 |
| 93577 | RS Umum Daerah Malingping | 7 | 2023 | - | 94.6% | 100% | 100% | 100% | 32.08% | 23.58% | 74.17% | 100% | 86.96% | 97.37% | 100% | 100% | 0 |
| 93578 | RS Ibu dan Anak Puri Bunda | 7 | 2023 | - | 96.23% | 99% | 100% | 100% | 100% | 4% | 87.71% | 100% | 99.83% | 100% | 100% | 100% | 0 |
| 93579 | RS Sari Asih Ciledug | 7 | 2023 | 01-01-1970 | 93.96% | 100% | 99.64% | 100% | 88.81% | 0% | 87.02% | 100% | 94.75% | 60% | 99.47% | 94.12% | 0 |
| 93580 | RS Ibu dan Anak Bina Medika | 7 | 2023 | - | 97.97% | 100% | 100% | 100% | 74.56% | 0% | 41.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 93581 | RS Umum Daerah Kab. Buleleng | 7 | 2023 | - | 87.98% | 100% | 100% | 100% | 90.92% | 0.59% | 97.43% | 100% | 97.29% | 100% | 100% | 100% | 81.12 |
| 93582 | RS Umum Kasih Ibu Kedonganan | 7 | 2023 | - | 85% | 100% | 100% | 28.57% | 80% | 100% | 80.28% | 100% | 93.89% | 0% | 100% | 100% | 0 |
| 93583 | RS Umum Kab. Lombok Utara | 7 | 2023 | - | 92% | 85% | 95% | 0% | 90% | 0% | 98% | 100% | 95.83% | 66.67% | 90% | 100% | 0 |
| 93584 | RS Umum Daerah Bangli | 7 | 2023 | - | 88.35% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 89.95% | 100% | 100% | 0% | 0 |
| 93585 | RS Umum Surya Husadha | 7 | 2023 | - | 98.5% | 100% | 100% | 100% | 94.49% | 0% | 100% | 100% | 94.65% | 100% | 100% | 100% | 0 |
| 93586 | RS Ibu dan Anak Ilanur | 7 | 2023 | - | 82% | 92% | 100% | 84.21% | 90.91% | 0% | 43.06% | 100% | 100% | 75.78% | 87.69% | 100% | 0 |
| 93587 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 7 | 2023 | - | 93.5% | 100% | 100% | 88.89% | 86.34% | 0% | 100% | 100% | 92.42% | 0% | 100% | 100% | 0 |
| 93588 | RS Primaya | 7 | 2023 | - | 92.41% | 91% | 99.05% | 0% | 96.04% | 4.4% | 82.42% | 100% | 93.04% | 85.71% | 99.08% | 100% | 0 |
| 93589 | RS Bhayangkara Denpasar | 7 | 2023 | - | 89.3% | 100% | 99.7% | 100% | 99.22% | 0% | 98.89% | 100% | 99.2% | 85.71% | 100% | 100% | 0 |
| 93590 | RS Umum Ganesha | 7 | 2023 | - | 87.87% | 100% | 100% | 100% | 90.42% | 0% | 92.31% | 100% | 92.67% | 82.35% | 100% | 100% | 0 |
| 93591 | RS Umum Balimed Negara | 7 | 2023 | - | 86.5% | 91% | 96.64% | 100% | 83.09% | 0% | 92.44% | 100% | 86.89% | 80% | 96.29% | 100% | 0 |
| 93592 | RS Hermina Ciledug | 7 | 2023 | - | 96.5% | 100% | 100% | 100% | 86.67% | 0% | 86% | 100% | 100% | 100% | 100% | 100% | 97.6 |
| 93593 | RS Umum Daerah Giri Emas | 7 | 2023 | - | 90.63% | 85% | 99.87% | 0% | 89.37% | 0% | 100% | 100% | 100% | 0% | 89.76% | 100% | 0 |
| 93594 | RS Umum Daerah Manggelewa | 7 | 2023 | - | 87.5% | 100% | 100% | % | 81.67% | % | 83.33% | 100% | 81.67% | 0% | 100% | 85.62% | 0 |
| 93595 | RS Ibu dan Anak Kuncup Bunga | 7 | 2023 | - | 87.5% | 87% | 100% | 0% | 100% | 0% | 81.82% | 0% | 90.51% | 0% | 90.91% | 0% | 0 |
| 93596 | RS Umum Daerah Kota Tangerang | 7 | 2023 | - | 85% | 94% | 98.44% | 0% | 86.92% | 4.29% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 93597 | RS Mentari | 7 | 2023 | - | 78.05% | 93% | 100% | 100% | 88.89% | 0% | 98.75% | 100% | 99.59% | 80.95% | 100% | 100% | 0 |
| 93598 | RS Siloam Hospitals Lippo Village | 7 | 2023 | - | 95.12% | 99% | 96.81% | 100% | 58.74% | 4.76% | 68.07% | 96.78% | 99.88% | 100% | 94.74% | 92.23% | 0 |
| 93599 | RS Premier Bintaro | 7 | 2023 | - | 94.39% | 98% | 99.65% | 100% | 88.5% | 11.83% | 71.2% | 80.15% | 93.34% | 16.67% | 80% | 92.34% | 0 |
| 93600 | RS Islam Yatofa | 7 | 2023 | 01-01-1970 | 89.5% | 96% | 98.96% | 100% | 96.5% | 8.33% | 86.11% | 100% | 100% | 76.92% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.