Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 93501 | RS Umum Islam Siti Aisyah | 7 | 2023 | - | 94.71% | 97% | 100% | 0% | 41.8% | 0% | 75.1% | 99.12% | 99.42% | 0% | 100% | 100% | 0 |
| 93502 | RS Ibu dan Anak Puri | 7 | 2023 | - | 93.41% | 82% | 93.5% | 100% | 99.6% | 0% | 91.46% | 0% | 81.87% | 93% | 80.9% | 0% | 0 |
| 93503 | RS Umum Daerah Kota Malang | 7 | 2023 | - | 85.08% | 94% | 100% | 0% | 94.38% | 0% | 99.55% | 100% | 85.56% | 100% | 98.73% | 100% | 0 |
| 93504 | RS Umum Keluarga Kita | 7 | 2023 | - | 88.29% | 100% | 100% | 100% | 62.75% | 0% | 39.02% | 100% | 100% | 0% | 100% | 100% | 100 |
| 93505 | RS Ibu dan Anak Mardi Waloeja Kauman Malang | 7 | 2023 | - | 83% | 100% | 100% | 100% | 82.27% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 93506 | RS Umum Daerah Dr. Saiful Anwar | 7 | 2023 | - | 96.66% | 99% | 99.61% | 85% | 61.14% | 3.29% | 72.01% | 99.52% | 99.72% | 22.83% | 88.64% | 100% | 0 |
| 93507 | RS Selaras | 7 | 2023 | - | 74.52% | 92% | 100% | 100% | 93.83% | 0% | 100% | 100% | 97.34% | 100% | 100% | 100% | 99 |
| 93508 | RS Umum Daerah Kota Madiun | 7 | 2023 | - | 94.06% | 86% | 100% | 100% | 99.85% | 6.67% | 99.11% | 100% | 99.85% | 75.76% | 100% | 0% | 0 |
| 93509 | Metro Hospitals Cikupa | 7 | 2023 | - | 99.64% | 95% | 100% | 100% | 99.08% | 0.52% | 52.23% | 100% | 97.94% | 83.33% | 100% | 100% | 0 |
| 93510 | RS Umum Griya Husada Madiun | 7 | 2023 | - | 89.89% | 95% | 100% | 0% | 61.98% | 1.22% | 72.73% | 100% | 97.93% | 100% | 100% | 100% | 0 |
| 93511 | RS Qadr | 7 | 2023 | - | 89.81% | 100% | 100% | 50% | 88.72% | 2.56% | 54.63% | 100% | 97.82% | 63.16% | 99.93% | 0% | 0 |
| 93512 | RS Umum Daerah Dr. Soetomo | 7 | 2023 | - | 90.17% | 100% | 100% | 100% | 76.06% | 2.39% | 79.44% | 99.68% | 97.98% | 92.11% | 99.61% | 100% | 0 |
| 93513 | RS Fathma Medika | 7 | 2023 | - | 97.75% | 99% | 100% | 100% | 80.1% | 0% | 66.03% | 100% | 88.31% | 100% | 100% | 100% | 0 |
| 93514 | RS Grha Husada Gresik | 7 | 2023 | - | 91.66% | 94% | 100% | 100% | 90.65% | 0% | 77.19% | 100% | 97.13% | 88.89% | 100% | 100% | 0 |
| 93515 | RS Ibu dan Anak Muhammadiyah Malang | 7 | 2023 | - | 92% | 100% | 100% | 100% | 100% | 0% | 83.33% | 100% | 100% | 0% | 100% | 100% | 89.27 |
| 93516 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 7 | 2023 | - | 87% | 89% | 100% | 77.46% | 78% | 0% | 83.85% | 100% | 98.96% | 100% | 100% | 100% | 0 |
| 93517 | RS Suci Paramita | 7 | 2023 | - | 82.5% | 88% | 100% | 100% | 89.56% | 0% | 100% | 100% | 91.91% | 100% | 100% | 0% | 0 |
| 93518 | RS Umum Daerah Dr. R. Soedarsono Kota Pasuruan | 7 | 2023 | - | 89.19% | 90% | 100% | 100% | 99.24% | 0.21% | 85.55% | 94.46% | 93.71% | 99.69% | 100% | 100% | 0 |
| 93519 | RS Umum Amanah | 7 | 2023 | - | 98% | 99% | 99.65% | 92.2% | 95.44% | 0% | 94.33% | 100% | 65.83% | 89.67% | 96.19% | 100% | 0 |
| 93520 | RS Umum Mabarrot MWC NU | 7 | 2023 | - | 90.67% | 95% | 100% | 0% | 60.71% | 0% | 77.04% | 100% | 71.88% | 93.1% | 96.77% | 75% | 0 |
| 93521 | RS Muhammadiyah Gresik | 7 | 2023 | - | 97.75% | 99% | 100% | 71.43% | 84.54% | 1.56% | 55.99% | 100% | 99.14% | 100% | 100% | 100% | 0 |
| 93522 | RS Ibu dan Anak Husada Bunda | 7 | 2023 | - | 93% | 84% | 95% | 0% | 83.33% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 93523 | RS St. Carolus Summarecon Serpong | 7 | 2023 | - | 97.46% | 100% | 100% | 0% | 95.6% | 0% | 88.89% | 100% | 8.91% | 89.33% | 86.96% | 100% | 0 |
| 93524 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 7 | 2023 | - | 98.99% | 94% | 75.62% | 100% | 79.71% | 1.4% | 90.6% | 96.58% | 83.05% | 30.03% | 100% | 100% | 0 |
| 93525 | RS Umum Daerah Balaraja | 7 | 2023 | 01-01-1970 | 81.8% | 94% | 100% | 100% | 50.75% | 0.48% | 100% | 100% | 0% | 73% | 81.79% | 0% | 0 |
| 93526 | RS Ibu dan Anak Selaras | 7 | 2023 | - | 75.36% | 96% | 100% | 100% | 94.12% | 0% | 73.91% | 100% | 100% | 97.3% | 100% | 95.65% | 0 |
| 93527 | RS Ibu dan Anak Tiara | 7 | 2023 | - | 89.97% | 93% | 95.12% | 66.67% | 90.24% | % | 76.56% | 100% | 95.69% | 96.65% | 98.56% | 100% | 0 |
| 93528 | RS Umum Lavalette Malang | 7 | 2023 | - | 99.08% | 100% | 99.89% | 100% | 100% | 0% | 80.24% | 100% | 96.14% | 89.13% | 100% | 100% | 83 |
| 93529 | RS Gatoel | 7 | 2023 | - | 92.2% | 100% | 100% | 100% | 95.76% | 0.52% | 90.67% | 100% | 97.04% | 100% | 100% | 100% | 0 |
| 93530 | RS Islam Hasanah Muhammadiyah | 7 | 2023 | - | 99.83% | 100% | 100% | 0% | 84.53% | 0% | 71.58% | 100% | 98.75% | 100% | 100% | 100% | 0 |
| 93531 | RS Umum Islam Aisyiyah Malang | 7 | 2023 | - | 87.48% | 100% | 96.63% | 0% | 40% | 0% | 63.52% | 100% | 94.92% | 100% | 99.12% | 92.31% | 0 |
| 93532 | RS EMC Alam Sutera | 7 | 2023 | - | 90.19% | 99% | 99.85% | % | 83.05% | 7.29% | 78.67% | 100% | 99.96% | 100% | 92.86% | 100% | 0 |
| 93533 | RS Umum Wates Husada | 7 | 2023 | - | 85.42% | 99% | 100% | 100% | 94.03% | 7.25% | 100% | 100% | 99.3% | 80% | 100% | 100% | 0 |
| 93534 | RS Ibu dan Anak Harapan Mulia | 7 | 2023 | - | 89% | 85% | 100% | 100% | 63.57% | 0% | 95.73% | 100% | 99.86% | 33.33% | 100% | 100% | 0 |
| 93535 | RS Umum Panti Waluya Sawahan Malang | 7 | 2023 | - | 93.78% | 99% | 99.37% | 0% | 87.86% | 1.9% | 90.23% | 100% | 87.09% | 100% | 98.74% | 100% | 0 |
| 93536 | RS Emma | 7 | 2023 | - | 91% | 100% | 100% | 0% | 85% | 8% | 62.86% | 0% | 85.33% | 84.38% | 100% | 100% | 0 |
| 93537 | RS Universitas Brawijaya | 7 | 2023 | 01-01-1970 | 74.55% | 87% | 100% | 100% | 92.86% | 3.7% | 64.6% | 100% | 93.75% | 100% | 95.31% | 100% | 0 |
| 93538 | RS Ibu dan Anak Melati Children Hospital | 7 | 2023 | - | 100% | 100% | 100% | 0% | 51.6% | 0% | 92.06% | 100% | 100% | 86.96% | 100% | 0% | 0 |
| 93539 | RS Ibu dan Anak Bunda Sejahtera | 7 | 2023 | - | 98.51% | 100% | 100% | 50% | 74.77% | 0% | 52.7% | 100% | 99.58% | 100% | 100% | 100% | 0 |
| 93540 | RS Kartini | 7 | 2023 | - | 88% | 82% | 86.29% | 97.53% | 81.43% | 1.16% | 82.67% | 100% | 100% | 76.67% | 100% | 100% | 0 |
| 93541 | RS Ibu dan Anak Mutiara Bunda | 7 | 2023 | 01-01-1970 | 80% | 86% | 100% | 58.33% | 100% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 0 |
| 93542 | RS Umum Daerah Mardi Waluyo | 7 | 2023 | - | 92.73% | 99% | 99.1% | 100% | 73.19% | 0% | 96.69% | 99.4% | 95% | 81.82% | 97.17% | 100% | 0 |
| 93543 | RS Umum Persada Hospital | 7 | 2023 | - | 90% | 87% | 99.47% | 100% | 77.5% | 2.68% | 62.85% | 100% | 99.21% | 46.16% | 100% | 100% | 0 |
| 93544 | RS Umum Daerah Dr. Adjidarmo | 7 | 2023 | - | 83.86% | 98% | 94.99% | 92.59% | 22.67% | 0% | 96.84% | 86.33% | 87.77% | 81.12% | 100% | 100% | 0 |
| 93545 | RS Petrokimia Gresik Driyorejo | 7 | 2023 | - | 97.56% | 98% | 100% | 100% | 90.59% | 0% | 79.8% | 94.55% | 100% | 100% | 100% | 100% | 0 |
| 93546 | RS Primasatya Husada Citra (PHC) Surabaya | 7 | 2023 | - | 85.64% | 100% | 99.81% | 100% | 94.91% | 1.9% | 70.58% | 100% | 99.97% | 99.05% | 100% | 100% | 0 |
| 93547 | RS Umum Hermina Tangkubanprahu | 7 | 2023 | - | 94.92% | 98% | 100% | 100% | 85.5% | 1.2% | 93.3% | 100% | 96.73% | 100% | 100% | 100% | 0 |
| 93548 | RS Semen Gresik | 7 | 2023 | 02-05-2024 | 98.43% | 99% | 100% | 100% | 96.81% | 0% | 72.83% | 100% | 77.1% | 89.8% | 100% | 100% | 0 |
| 93549 | RS Umum Daerah Kilisuci | 7 | 2023 | - | 93.87% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.85% | 100% | 100% | 100% | 0 |
| 93550 | RS Darmo | 7 | 2023 | - | 81.43% | 89% | 99.49% | % | 85.02% | 0% | 43.08% | 78.95% | 89.15% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.