Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 98051 | RS Umum Daerah Banten | 9 | 2023 | 10-09-2023 | 85.71% | 100% | 100% | 100% | 78.57% | 5.46% | 94.74% | 100% | 88.46% | 80.95% | 100% | 100% | 0 |
| 98052 | RS Hermina Serpong | 9 | 2023 | 10-09-2023 | 92% | 100% | 100% | 0% | 87.23% | 0% | 88.89% | 100% | 100% | 60% | 100% | 100% | 0 |
| 98053 | RS Umum Daerah Singasana | 9 | 2023 | 10-07-2023 | 94.52% | 98% | 99.93% | 100% | 98.96% | 0% | 99.05% | 100% | 100% | 100% | 99.33% | 100% | 0 |
| 98054 | RS Umum Ibunda | 9 | 2023 | 10-09-2023 | 86.2% | 84% | 92.86% | 0% | 74.54% | 0% | 73.26% | 100% | 73.64% | 70.83% | 70.17% | 100% | 0 |
| 98055 | RS Umum Bali Royal | 9 | 2023 | 10-05-2023 | 90% | 100% | 100% | 100% | 100% | 1.34% | 87.65% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98056 | RS Fatimah | 9 | 2023 | 10-09-2023 | 97.19% | 99% | 100% | 100% | 92.5% | 0% | 81.78% | 75% | 100% | 100% | 100% | 100% | 0 |
| 98057 | RS Umum Daerah Karangasem | 9 | 2023 | 01-01-1970 | 98.41% | 99% | 97.74% | 33.33% | 83.81% | 1.48% | 98.39% | 100% | 96.92% | 88.1% | 98.61% | 0% | 0 |
| 98058 | RS Umum Kasih Ibu | 9 | 2023 | 10-09-2023 | 98.5% | 98% | 100% | 0% | 85.33% | 2.56% | 81.23% | 100% | 94.05% | 0% | 100% | 100% | 0 |
| 98059 | RS Tonggak Husada | 9 | 2023 | 10-08-2023 | 85% | 80% | 100% | 0% | 88.79% | 0% | 35.21% | 100% | 93.86% | 100% | 100% | 100% | 0 |
| 98060 | RS Umum Murni Teguh Tuban Bali | 9 | 2023 | 10-10-2023 | 98.01% | 100% | 100% | 100% | 98.21% | % | 84.58% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98061 | RS Ibu dan Anak Bhumi Bunda | 9 | 2023 | 10-10-2023 | 86.67% | 100% | 80% | 100% | 63.85% | 0% | 46.48% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98062 | RS Daan Mogot Kesdam Jaya | 9 | 2023 | 10-06-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 98063 | RS Umum Bintang | 9 | 2023 | 01-09-2024 | 98.55% | 100% | 98.66% | 100% | 94.42% | 0% | 84.17% | 100% | 97.41% | 80% | 100% | 100% | 0 |
| 98064 | RS Umum Garba Med | 9 | 2023 | 11-07-2023 | 98.64% | 99% | 100% | 0% | 98.15% | 1.69% | 98.35% | 100% | 87.07% | 97.66% | 100% | 100% | 0 |
| 98065 | RSUP Dr. Sitanala Tangerang | 9 | 2023 | 10-09-2023 | 92.78% | 100% | 100% | 100% | 91.63% | 0.33% | 100% | 100% | 90.57% | 93.75% | 100% | 100% | 0 |
| 98066 | RS Umum Daerah Kota Tangerang | 9 | 2023 | 10-10-2023 | 85.78% | 99% | 98.44% | 0% | 83.08% | 4.82% | 100% | 100% | 100% | 50% | 100% | 100% | 0 |
| 98067 | RS Premier Bintaro | 9 | 2023 | 10-09-2023 | 90.75% | 100% | 99.33% | 0% | 91.25% | 8.33% | 73.2% | 94.95% | 93.48% | 10% | 100% | 96.31% | 0 |
| 98068 | RS Siloam Hospitals Lippo Village | 9 | 2023 | 10-10-2023 | 95.91% | 100% | 95.4% | 100% | 58.47% | 1.56% | 79.73% | 97.95% | 99.94% | 100% | 100% | 94.97% | 0 |
| 98069 | RS Umum Shanti Graha | 9 | 2023 | 10-10-2023 | 96.59% | 100% | 100% | % | 92.92% | 0% | 100% | 100% | 85.78% | 90% | 100% | 100% | 0 |
| 98070 | RS EMC Tangerang | 9 | 2023 | 10-09-2023 | 91.51% | 96% | 99.51% | 0% | 85.87% | 3.44% | 89.62% | 97.67% | 94.65% | 91.38% | 100% | 100% | 0 |
| 98071 | RS Umum Praya | 9 | 2023 | 01-01-1970 | 93.5% | 87% | 86% | 88.33% | 85% | 1.06% | 85% | 93.33% | 95% | 30% | 93.33% | 83.33% | 0 |
| 98072 | RS Universitas Udayana | 9 | 2023 | 12-06-2023 | 61.5% | 99% | 100% | 75% | 97.64% | 0% | 78.6% | 100% | 87.82% | 0% | 100% | 100% | 0 |
| 98073 | RS An-Nisa | 9 | 2023 | 10-10-2023 | 89.62% | 99% | 95.94% | 100% | 26.38% | 1.43% | 36.25% | 88.81% | 100% | 97.99% | 92.01% | 100% | 0 |
| 98074 | RS Umum Daerah Tangguwisia | 9 | 2023 | - | 83% | 100% | 100% | 0% | 96.46% | 0% | 100% | 100% | 96.64% | 90% | 100% | 100% | 0 |
| 98075 | RS Islam Yatofa | 9 | 2023 | 01-01-1970 | 95% | 100% | 100% | 100% | 92.41% | 1.47% | 93.46% | 100% | 90.17% | 76% | 98.27% | 88.89% | 0 |
| 98076 | RS Umum Daerah Provinsi NTB | 9 | 2023 | 10-10-2023 | 90.43% | 100% | 99.56% | 73.33% | 83.2% | 1.42% | 99.07% | 100% | 93.15% | 87.54% | 98.16% | 100% | 0 |
| 98077 | RS Umum Daerah Sanjiwani Gianyar | 9 | 2023 | 10-09-2023 | 94% | 100% | 100% | 100% | 81.92% | 0.62% | 81.68% | 100% | 100% | 80% | 100% | 0% | 0 |
| 98078 | RS Umum Daerah dr. Drajat Prawiranegara | 9 | 2023 | 10-10-2023 | 90.46% | 96% | 100% | 100% | 76.64% | 4.44% | 84.81% | 74.16% | 86% | 93.02% | 100% | 100% | 0 |
| 98079 | RS Budiasih | 9 | 2023 | 10-10-2023 | 93.3% | 97% | 100% | 100% | 100% | 100% | 79.34% | 100% | 98% | 86.67% | 97.5% | 100% | 0 |
| 98080 | RS Umum Daerah Manggelewa | 9 | 2023 | 10-10-2023 | 87.5% | 100% | 100% | % | 86.11% | % | 83.33% | 100% | 83.33% | 0% | 100% | 82.5% | 0 |
| 98081 | RS Umum Parama Sidhi | 9 | 2023 | 10-10-2023 | 84.08% | 94% | 87% | 100% | 87.5% | 0% | 81% | 100% | 80% | 92.31% | 100% | 0% | 0 |
| 98082 | RS Benggala | 9 | 2023 | 10-06-2023 | 88.81% | 97% | 100% | 0% | 73.17% | 3.7% | 75.76% | 100% | 69.7% | 86.11% | 88.61% | 100% | 0 |
| 98083 | RS Cahaya Medika | 9 | 2023 | - | 93.57% | 96% | 77.76% | 94.55% | 92.24% | 1.8% | 70.61% | 98.94% | 63.82% | 58.97% | 100% | 100% | 0 |
| 98084 | RS Umum Daerah Klungkung | 9 | 2023 | 11-04-2023 | 87.98% | 100% | 100% | 100% | 91.86% | 0% | 98.27% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98085 | RS Umum Permata Hati | 9 | 2023 | 11-06-2023 | 99.34% | 99% | 100% | 72.09% | 89.79% | 3.91% | 61.2% | 100% | 94.38% | 60.47% | 100% | 100% | 0 |
| 98086 | RS Kurnia Serang | 9 | 2023 | 10-10-2023 | 98.34% | 100% | 100% | 80% | 70.34% | 1.14% | 55.94% | 100% | 100% | 80% | 0% | 100% | 0 |
| 98087 | RS Windu Husada | 9 | 2023 | 10-07-2023 | 97.16% | 98% | 99.98% | 100% | 98.45% | 0% | 83.76% | 100% | 96.97% | 88.47% | 100% | 0% | 0 |
| 98088 | RS Mandalika Provinsi Nusa Tenggara Barat | 9 | 2023 | 10-07-2023 | 93.37% | 93% | 94.71% | 0% | 82.11% | 0% | 49.72% | 100% | 94.46% | 83.47% | 94.03% | 81.82% | 0 |
| 98089 | RS Otika Medika | 9 | 2023 | 10-10-2023 | 94% | 98% | 100% | 100% | 95.15% | 3.12% | 95.86% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 98090 | RS Umum Kertayasa | 9 | 2023 | 10-09-2023 | 89.25% | 95% | 95.31% | 0% | 98.63% | 0% | 87.23% | 0% | 89.96% | 94.12% | 100% | 85.71% | 0 |
| 98091 | RS Tk. IV Singaraja | 9 | 2023 | 10-06-2023 | 86.01% | 98% | 100% | 100% | 84.56% | 0% | 87.27% | 100% | 93.42% | 92.86% | 99.11% | 80% | 0 |
| 98092 | RS Medika BSD | 9 | 2023 | 10-10-2023 | 89.7% | 95% | 100% | 0% | 79.58% | 6.92% | 66.45% | 100% | 74.81% | 0% | 99.63% | 100% | 0 |
| 98093 | RS Khusus Bedah BIMC Nusa Dua | 9 | 2023 | 10-10-2023 | 95.49% | 97% | 100% | 0% | 95.8% | 0% | 73.44% | 96.67% | 99.41% | 91.67% | 100% | 100% | 0 |
| 98094 | RS Mitra Husada | 9 | 2023 | 01-01-1970 | 85.77% | 97% | 100% | 87.1% | 84.71% | 5.33% | 86.67% | 100% | 94.29% | 86.84% | 99% | 87.5% | 0 |
| 98095 | RS Khusus THT-Bedah KL Proklamasi BSD | 9 | 2023 | 10-09-2023 | 93% | 99% | 98.98% | 0% | 80.2% | 0% | 100% | 0% | 97.85% | 100% | 100% | 91.67% | 0 |
| 98096 | RS Khusus Ibu dan Anak Pucuk Permata Hati | 9 | 2023 | 10-07-2023 | 96% | 100% | 100% | 100% | 88.1% | 0% | 100% | 100% | 94.43% | 0% | 100% | 0% | 0 |
| 98097 | RS Umum Daerah Kab. Buleleng | 9 | 2023 | 10-09-2023 | 88.88% | 100% | 100% | 100% | 84.54% | 1.1% | 98.22% | 100% | 97.74% | 100% | 100% | 100% | 0 |
| 98098 | RS Hermina Ciledug | 9 | 2023 | 10-03-2023 | 98.5% | 97% | 100% | 100% | 80% | 0% | 86.67% | 100% | 100% | 91.43% | 100% | 100% | 0 |
| 98099 | RS Umum Grha Bhakti Medika | 9 | 2023 | 10-05-2023 | 96.33% | 100% | 100% | 100% | 79.41% | 10% | 60.84% | 100% | 77.53% | 0% | 100% | 100% | 0 |
| 98100 | RS Umum Daerah Awet Muda Narmada | 9 | 2023 | 10-04-2023 | 87.44% | 100% | 96% | 100% | 100% | 0% | 93.8% | 100% | 81% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.