Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 98101 | RS Umum Daerah Dr. H. Soemarno Sosroaatmojo | 12 | 2023 | 60% | 76% | 100% | 7.14% | 40.65% | 0% | 75.63% | 0% | 100% | 0% | 98.42% | 100% | 81 |
| 98102 | RS Umum Imanuel Sumba | 12 | 2023 | 80% | 93% | 100% | 0% | 87.64% | 7% | 91.96% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98103 | RS Risa Sentra Medika | 12 | 2023 | 86% | 92% | 100% | 100% | 99.25% | 0% | 88.45% | 100% | 96.99% | 93.1% | 100% | 100% | 91 |
| 98104 | RS Umum Daerah Tanjung Selor | 12 | 2023 | 86.82% | 94% | 97.29% | 66.67% | 70.31% | 0% | 97.91% | 100% | 100% | 0% | 100% | 100% | 8183 |
| 98105 | RS Bhayangkara Mataram | 12 | 2023 | 96.5% | 96% | 95.33% | 100% | 96.08% | 0% | 93.27% | 100% | 97.43% | 96.15% | 98.56% | 100% | 85 |
| 98106 | RS Umum Daerah Kudungga | 12 | 2023 | 98.79% | 100% | 99.7% | 100% | 88.89% | 0% | 97.96% | 97.74% | 85.79% | 0% | 90.83% | 100% | 83.81 |
| 98107 | RS Jiwa Mutiara Sukma | 12 | 2023 | 90.7% | 72% | 99.9% | % | 83% | % | 64.41% | 100% | 96.5% | 83.47% | 100% | 100% | 0 |
| 98108 | RS Umum Daerah Samuda | 12 | 2023 | 100% | 100% | 100% | 0% | 71.63% | 0% | 72.16% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98109 | RS Umum Khatolik Saint Antonius Ampenan | 12 | 2023 | 79.26% | 90% | 94.17% | % | 99.44% | 0% | 32.2% | 100% | 95.92% | 66.67% | 76.92% | 100% | 90.87 |
| 98110 | RS Kelas D Pratama Parenggean | 12 | 2023 | 95% | 100% | 100% | % | 90% | % | 100% | 93.14% | 83.33% | 92.86% | 88% | 100% | 78 |
| 98111 | RS Umum Daerah Kota Mataram | 12 | 2023 | 92.5% | 98% | 100% | 100% | 99.87% | 0% | 91.31% | 100% | 98.57% | 100% | 93.65% | 100% | 95.94 |
| 98112 | RS Umum Nirwana | 12 | 2023 | 90% | 100% | 100% | 100% | 100% | 10% | 75% | 100% | 100% | 80% | 100% | 100% | 10 |
| 98113 | RS Umum Daerah Sukamara | 12 | 2023 | 88.5% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 90% | 100% | 0% | 0 |
| 98114 | RS Umum Daerah Waingapu | 12 | 2023 | 78% | 100% | 100% | 100% | 92.69% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 94.45 |
| 98115 | RS Umum Permata Husada Banjarbaru | 12 | 2023 | 99.51% | 98% | 100% | 100% | 85.8% | 0% | 77.94% | 100% | 50% | 100% | 88.89% | 0% | 93.31 |
| 98116 | RS Umum Santo Vincentius Singkawang | 12 | 2023 | 92.39% | 75% | 100% | 100% | 63.49% | 0% | 74.61% | 100% | 100% | 62.5% | 100% | 0% | 97 |
| 98117 | RS Umum Waikabubak | 12 | 2023 | 87% | 91% | 99.58% | 100% | 85.87% | 2.3% | 100% | 95% | 97.97% | 86.36% | 99.14% | 100% | 0 |
| 98118 | RS Karitas Weetabula | 12 | 2023 | 95.6% | 100% | 100% | 100% | 18.75% | 3.17% | 100% | 100% | 100% | 100% | 100% | 100% | 92.5 |
| 98119 | RS Umum Daerah Panglima Sebaya | 12 | 2023 | 84.91% | 100% | 100% | 100% | 67.59% | 4.25% | 93.83% | 100% | 82.46% | 100% | 100% | 50% | 86.47 |
| 98120 | Siloam Hospitals Mataram | 12 | 2023 | 89.1% | 100% | 100% | 0% | 62.3% | 0% | 95.93% | 100% | 100% | 60% | 100% | 100% | 94.57 |
| 98121 | RS Kristen Lende Moripa | 12 | 2023 | 93.44% | 90% | 93.37% | 100% | 87.1% | 10.4% | 91.33% | 100% | 64.39% | 75% | 90.38% | 0% | 77.41 |
| 98122 | RS Umum Daerah Kota Bima | 12 | 2023 | 90.5% | 98% | 87.62% | 0% | 100% | 0% | 98.4% | 100% | 93.1% | 0% | 100% | 100% | 0 |
| 98123 | RS Umum Daerah Kerang | 12 | 2023 | 94.74% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 98124 | RS Harapan Keluarga | 12 | 2023 | 95% | 90% | 95% | 80% | 85% | 60% | 90% | 100% | 70% | 65% | 100% | 90% | 100 |
| 98125 | RS Umum Daerah Harapan Insan Sendawar | 12 | 2023 | 90.77% | 100% | 100% | 100% | 47.48% | 4.72% | 89.17% | 100% | 95.61% | 0% | 100% | 100% | 81.22 |
| 98126 | RS Umum Daerah Muara Teweh | 12 | 2023 | 90% | 90% | 100% | 92.31% | 85.33% | 1.96% | 100% | 100% | 85.86% | 80% | 100% | 100% | 80 |
| 98127 | RS Ibu dan Anak Tresna | 12 | 2023 | 90.5% | 97% | 95.16% | 100% | 88.46% | 0% | 93.33% | 100% | 80% | 91.67% | 100% | 0% | 0 |
| 98128 | RS Santa Familia | 12 | 2023 | 93% | 96% | 100% | 0% | 100% | 0% | 54.55% | 100% | 86.96% | 0% | 100% | 100% | 76.6 |
| 98129 | RS Umum Daerah Pratama Sendawar | 12 | 2023 | 60.76% | 100% | 69.41% | 0% | 97.14% | 0% | 0% | 40% | 53.51% | 0% | 0% | 0% | 65.1 |
| 98130 | RS Umum Harapan Bersama Singkawang | 12 | 2023 | 97.5% | 100% | 100% | 89.8% | 100% | 0% | 78.24% | 100% | 99.5% | 99.28% | 92.25% | 100% | 91.8 |
| 98131 | RS Umum Daerah H Damanhuri Barabai | 12 | 2023 | 83.5% | 97% | 100% | 92% | 100% | 13.29% | 97.15% | 100% | 90.45% | 100% | 99.73% | 100% | 88.76 |
| 98132 | RS Umum Universitas Nusa Cendana | 12 | 2023 | 96.53% | 96% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 98133 | RS Jiwa Naimata | 12 | 2023 | 88.5% | 94% | 73.33% | 0% | 88.89% | 0% | 71.43% | 0% | 100% | 47.22% | 100% | 100% | 85.51 |
| 98134 | RS Umum Daerah Pambalah Batung | 12 | 2023 | 78.11% | 94% | 100% | 0% | 40.2% | 0% | 85.15% | 100% | 82.42% | 100% | 100% | 100% | 83.67 |
| 98135 | RS Umum Daerah Puruk Cahu | 12 | 2023 | 89% | 76% | 96.05% | 100% | 17% | 0% | 100% | 100% | 97% | 100% | 100% | 0% | 0 |
| 98136 | RS Kartini | 12 | 2023 | 100% | 100% | 100% | 100% | 81.85% | 0.57% | 66.06% | 100% | 100% | 100% | 100% | 0% | 73.08 |
| 98137 | RS Mulia Amuntai | 12 | 2023 | 93.5% | 100% | 100% | 0% | 100% | 0% | 84.25% | 100% | 75.91% | 100% | 0% | 0% | 90 |
| 98138 | RS Mamami | 12 | 2023 | 94.5% | 90% | 83.33% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 98139 | RS Umum Prof. Dr. WZ Johanes | 12 | 2023 | 73.84% | 82% | 100% | 35.29% | 54.52% | 19.53% | 97.66% | 99.73% | 99.98% | 80% | 100% | 0% | |
| 98140 | RS Anugerah Bunda Khatulistiwa | 12 | 2023 | 78.57% | 77% | 98.14% | 100% | 56.02% | 0% | 65.21% | 94.74% | 0% | 0% | 100% | 83.33% | 0 |
| 98141 | RS St. Carolus Borromeus | 12 | 2023 | 62.62% | 83% | 100% | 100% | 60.67% | 0% | 41.09% | 100% | 96.99% | 81.25% | 100% | 100% | 91.5 |
| 98142 | RS Umum Pertamina Tanjung | 12 | 2023 | 90% | 100% | 100% | % | 84% | 2.11% | 62.11% | 100% | 83% | 83.33% | 100% | 100% | 83 |
| 98143 | RS Umum Handayati | 12 | 2023 | 77% | 97% | 100% | 58.33% | 100% | 0% | 100% | 100% | 87.69% | 0% | 90.91% | 100% | 89 |
| 98144 | RS Ibu dan Anak Dedari | 12 | 2023 | 86.6% | 94% | 100% | 80% | 68.89% | 29.03% | 68.82% | 100% | 91.41% | 0% | 100% | 100% | 87.46 |
| 98145 | RS Umum Daerah dr. H. Andi Abdurrahman Noor | 12 | 2023 | 89.5% | 98% | 100% | 100% | 88.96% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 98146 | RS TNI AL Lantamal VII Kupang | 12 | 2023 | 90% | 100% | 93.33% | % | 90.32% | % | 84.21% | 100% | 90.77% | 90% | 80% | 100% | 78 |
| 98147 | RS Umum Daerah Tamiang Layang | 12 | 2023 | 92.03% | 93% | 100% | 100% | 87.76% | 0% | 100% | 100% | 98.56% | 84.62% | 100% | 100% | 82.5 |
| 98148 | RS Umum Daerah H. Badaruddin Kasim | 12 | 2023 | 81.68% | 87% | 97.74% | 59.42% | 100% | 0% | 93.6% | 100% | 90.61% | 96.86% | 97.86% | 0% | 0 |
| 98149 | RS Ibu dan Anak Anugrah | 12 | 2023 | 91.12% | 95% | 94.81% | 100% | 88.83% | 3.06% | 85% | 100% | 85.95% | 86% | 91.19% | 100% | 0 |
| 98150 | RS Islam PKU Muhammadiyah Palangka Raya | 12 | 2023 | 90.31% | 94% | 99.87% | 100% | 93.19% | 0% | 80.03% | 100% | 85.47% | 87.5% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.