Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 98001 | RS Krakatau Medika | 9 | 2023 | 10-10-2023 | 90% | 100% | 100% | 0% | 95.98% | 0% | 72.83% | 100% | 0% | 74% | 100% | 100% | 0 |
| 98002 | RS Umum Semara Ratih | 9 | 2023 | 10-10-2023 | 85.5% | 86% | 100% | 100% | 100% | 0% | 87.97% | 100% | 93.79% | 100% | 100% | 100% | 0 |
| 98003 | RS Umum Puri Raharja | 9 | 2023 | 10-02-2023 | 99.5% | 100% | 100% | 100% | 85% | 0.33% | 89% | 95.5% | 99% | 92% | 100% | 100% | 0 |
| 98004 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 9 | 2023 | 10-06-2023 | 89.27% | 100% | 100% | 100% | 92.14% | 2.17% | 97.21% | 98.89% | 98.46% | 100% | 100% | 100% | 0 |
| 98005 | RS Umum Daerah Kota Cilegon | 9 | 2023 | 10-09-2023 | 86.47% | 100% | 90.39% | 100% | 50% | 2.31% | 78.29% | 97.89% | 95.95% | 80% | 97.94% | 100% | 0 |
| 98006 | RS H. L. Manambai Abdulkadir | 9 | 2023 | 10-08-2023 | 85.97% | 100% | 100% | 100% | 62.75% | 0% | 82.12% | 98.86% | 92.03% | 100% | 83.33% | 100% | 0 |
| 98007 | RS Mandaya Royal Puri | 9 | 2023 | 10-10-2023 | 91.91% | 95% | 100% | 100% | 92.22% | 0.63% | 76.4% | 100% | 99.95% | 100% | 100% | 100% | 0 |
| 98008 | RS Sari Asih Sangiang | 9 | 2023 | - | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 98009 | RS Daerah Mangusada | 9 | 2023 | 10-09-2023 | 90.88% | 100% | 100% | 0% | 90.48% | 0% | 99.09% | 100% | 95.64% | 88.89% | 100% | 100% | 0 |
| 98010 | RS Ibu dan Anak Puri Bunda | 9 | 2023 | 10-09-2023 | 97.82% | 100% | 100% | 100% | 100% | 4.52% | 86.8% | 100% | 90.06% | 99.5% | 100% | 100% | 0 |
| 98011 | RS Umum Balimed Negara | 9 | 2023 | 10-09-2023 | 86% | 90% | 100% | 100% | 84.32% | 0% | 86.69% | 100% | 85.94% | 85% | 100% | 100% | 0 |
| 98012 | Brawijaya Hospital Tangerang | 9 | 2023 | 10-10-2023 | 88.03% | 95% | 97.57% | 93.33% | 78.74% | 2.76% | 88.71% | 100% | 99.83% | 0% | 97.67% | 100% | 0 |
| 98013 | RS Umum Balimed | 9 | 2023 | 10-10-2023 | 89.71% | 91% | 100% | 100% | 63.75% | 0% | 85.87% | 100% | 95.48% | 76.08% | 100% | 94.23% | 0 |
| 98014 | RS Umum Daerah Bangli | 9 | 2023 | 10-07-2023 | 87.26% | 98% | 100% | 100% | 100% | 0% | 99.92% | 100% | 87.11% | 100% | 100% | 100% | 0 |
| 98015 | RS Ibu dan Anak Puri Bunda Tabanan | 9 | 2023 | 10-09-2023 | 96.18% | 98% | 100% | 100% | 97.17% | 3.16% | 87.26% | 100% | 100% | 91.96% | 100% | 100% | 0 |
| 98016 | RS Rumah Indonesia Sehat | 9 | 2023 | 10-09-2023 | 95% | 97% | 89.83% | 100% | 71% | 1% | 50% | 100% | 90.26% | 88.46% | 93.33% | 100% | 0 |
| 98017 | RS Ibu dan Anak Karunia Bunda | 9 | 2023 | 10-06-2023 | 90.5% | 85% | 90% | 0% | 93.63% | 3.57% | 85.94% | 100% | 89.41% | 86.21% | 100% | 100% | 0 |
| 98018 | RS Khusus Bedah BIMC | 9 | 2023 | 10-09-2023 | 89.16% | 98% | 75.86% | 0% | 96.69% | 10.26% | 85.95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98019 | RS Umum Prima Medika | 9 | 2023 | 10-06-2023 | 94.2% | 94% | 99.84% | 100% | 98.51% | 0% | 85.79% | 100% | 100% | 100% | 100% | 93.55% | 0 |
| 98020 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 9 | 2023 | 10-10-2023 | 94.66% | 87% | 100% | 100% | 99.51% | 2.9% | 72.81% | 100% | 88.24% | 100% | 95.05% | 100% | 0 |
| 98021 | RS Balimed Buleleng | 9 | 2023 | 10-10-2023 | 98.51% | 100% | 100% | 0% | 69.63% | 0% | 95.78% | 100% | 99.75% | 67.74% | 100% | 100% | 0 |
| 98022 | RS Ibu dan Anak Gebang Medika | 9 | 2023 | 10-03-2023 | 0% | 0% | 0% | 0% | 0% | 0% | 50.74% | 100% | 100% | 100% | 100% | 0% | 0 |
| 98023 | RS Gigi dan Mulut Saraswati Denpasar | 9 | 2023 | 10-09-2023 | 86.24% | 98% | 96.68% | 0% | 99.83% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 98024 | RS Mitra Keluarga Bintaro | 9 | 2023 | 10-10-2023 | 98.19% | 100% | 100% | 0% | 99.2% | 4.05% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98025 | RS Umum Kasih Ibu Tabanan | 9 | 2023 | 10-05-2023 | 95.56% | 100% | 100% | 0% | 99.67% | 0.51% | 65.81% | 93.1% | 86.22% | 17.19% | 100% | 80% | 0 |
| 98026 | RS Umum Daerah Wangaya | 9 | 2023 | 10-09-2023 | 94.48% | 96% | 100% | 20% | 100% | 5.08% | 91.67% | 99.57% | 99.5% | 100% | 100% | 100% | 0 |
| 98027 | RS Umum Surya Husadha | 9 | 2023 | 10-09-2023 | 87.73% | 100% | 100% | 0% | 100% | 0% | 97.29% | 100% | 89.27% | 82.58% | 100% | 100% | 0 |
| 98028 | RS Umum Daerah Kota Serang | 9 | 2023 | 10-06-2023 | 85.82% | 99% | 100% | 100% | 92.6% | 1.47% | 98.96% | 100% | 96.3% | 100% | 100% | 100% | 0 |
| 98029 | RS Ibu dan Anak Buah Hati Pamulang | 9 | 2023 | 10-10-2023 | 93% | 100% | 100% | 100% | 90.43% | 1.61% | 100% | 100% | 98.27% | 100% | 100% | 100% | 0 |
| 98030 | RS Ibu dan Anak Dhia | 9 | 2023 | 10-06-2023 | 84.86% | 98% | 100% | 100% | 100% | 0% | 100% | 100% | 97.6% | 81.82% | 100% | 100% | 0 |
| 98031 | RS Ibu dan Anak Permata Sarana Husada | 9 | 2023 | 10-12-2023 | 99.48% | 100% | 100% | 75.86% | 94.09% | 64% | 85.53% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98032 | RS Umum Dharma Yadnya | 9 | 2023 | 10-10-2023 | 93.93% | 100% | 100% | 100% | 75.87% | 0% | 80.4% | 100% | 99.17% | 100% | 100% | 61.54% | 0 |
| 98033 | RS Umum Wisma Prashanti | 9 | 2023 | 10-10-2023 | 88% | 95% | 100% | 0% | 100% | 0% | 46.86% | 100% | 99.99% | 75% | 96.93% | 100% | 0 |
| 98034 | RS Permata Pamulang | 9 | 2023 | 10-09-2023 | 93% | 100% | 100% | 100% | 83% | 1.28% | 86% | 100% | 85.15% | 86% | 100% | 100% | 0 |
| 98035 | RS Sari Asih Ciputat | 9 | 2023 | 10-09-2023 | 90% | 99% | 98.5% | 100% | 49.67% | 0.48% | 86.63% | 100% | 99.93% | 59.42% | 99.58% | 100% | 0 |
| 98036 | RS Umum Balimed Karangasem | 9 | 2023 | 10-10-2023 | 100% | 93% | 100% | 0% | 100% | 0% | 81.29% | 100% | 91.74% | 92.59% | 100% | 100% | 0 |
| 98037 | RS Umum Dharma Kerti | 9 | 2023 | 01-01-1970 | 97.55% | 100% | 99.84% | 0% | 92.19% | 0% | 97.26% | 100% | 100% | 0% | 100% | 0% | 0 |
| 98038 | RS Syarif Hidayatullah | 9 | 2023 | 10-10-2023 | 100% | 96% | 100% | 100% | 86.8% | 2.5% | 75.81% | 100% | 78.86% | 83.7% | 100% | 100% | 0 |
| 98039 | RS Hermina Ciputat | 9 | 2023 | 10-07-2023 | 98% | 100% | 100% | 0% | 100% | 2.85% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98040 | RS TK. II Udayana | 9 | 2023 | 10-09-2023 | 99.58% | 100% | 99.19% | 91.67% | 87.61% | 0% | 99.44% | 100% | 97.23% | 80% | 100% | 100% | 0 |
| 98041 | RS Khusus Mata Bali Mandara | 9 | 2023 | 10-11-2023 | 99.9% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 98042 | RS Ibu dan Anak Vitalaya | 9 | 2023 | 01-09-2024 | 82.3% | 81% | 100% | 100% | 73.91% | 4.17% | 76.82% | 100% | 100% | 78.79% | 100% | 100% | 0 |
| 98043 | RS Kurnia | 9 | 2023 | 10-09-2023 | 87.21% | 97% | 100% | 100% | 94.64% | 0% | 68.36% | 100% | 100% | 51.28% | 100% | 100% | 0 |
| 98044 | RS Umum Bali Holistik | 9 | 2023 | 10-03-2023 | 86% | 96% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 98045 | RS Citra sundari | 9 | 2023 | 10-03-2023 | 83.66% | 72% | 84% | 0% | 64.79% | 21.43% | 78.92% | 100% | 0% | 0% | 90% | 0% | 0 |
| 98046 | RS Umum Daerah Tabanan | 9 | 2023 | 10-06-2023 | 99.22% | 100% | 100% | 0% | 99.47% | 1.23% | 99.84% | 100% | 95.97% | 98.41% | 100% | 100% | 0 |
| 98047 | RS Pratama Kubu | 9 | 2023 | 10-05-2023 | 78% | 74% | 99.42% | 0% | 91.17% | 0% | 100% | 100% | 94.85% | 75% | 100% | 80% | 0 |
| 98048 | RS Umum Hermina Cilegon | 9 | 2023 | 01-01-1970 | 93.3% | 95% | 100% | 100% | 87.87% | 100% | 97.5% | 100% | 100% | 97.14% | 100% | 100% | 0 |
| 98049 | RS Mata Achmad Wardi BWI-DD | 9 | 2023 | - | 87.5% | 100% | 100% | 0% | 100% | 3.81% | 100% | 100% | 91.4% | 100% | 100% | 100% | 0 |
| 98050 | RS Surya Medika PKU Muhammadiyah Sumbawa | 9 | 2023 | 10-08-2023 | 92.48% | 100% | 100% | 100% | 94.74% | 0% | 92.3% | 100% | 85% | 85.28% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.