Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 99001 | RS Umum Daerah Massenrempulu Enrekang | 2 | 2023 | 85.64% | 100% | 99.98% | 0% | 14.67% | 0.54% | 96.84% | 100% | 92.43% | 0% | 100% | 0% | 0 |
| 99002 | RS Pratama Sebatik | 2 | 2023 | 73.97% | 90% | 100% | 0% | 100% | 0% | 100% | 100% | 97.85% | 0% | 100% | 0% | 0 |
| 99003 | RS Woodward | 2 | 2023 | 85.61% | 91% | 100% | 0% | 81% | 0.72% | 100% | 100% | 100% | 75% | 100% | 100% | 0 |
| 99004 | RS Pancaran Kasih | 2 | 2023 | 82% | 78% | 88.74% | 0% | 1.74% | 0% | 85.3% | 100% | 97.9% | 0% | 0.74% | 100% | 0 |
| 99005 | RS Siloam Paal Dua | 2 | 2023 | 92.01% | 94% | 100% | 0% | 100% | 2.86% | 69.35% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99006 | RS Umum Anutapura Palu | 2 | 2023 | 86.31% | 100% | 100% | 69.57% | 46.67% | 18.29% | 100% | 97.62% | 99.92% | 0% | 87.5% | 0% | 0 |
| 99007 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 2 | 2023 | 61.5% | 98% | 100% | 100% | 84.66% | 2.59% | 99.61% | 100% | 99.67% | 0% | 97.65% | 100% | 0 |
| 99008 | RS Bhayangkara Manado | 2 | 2023 | 98.93% | 100% | 100% | 100% | 93.4% | 2.5% | 99.68% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99009 | RS Umum Daerah Buluye Napoae Moutong | 2 | 2023 | 93.48% | 81% | 100% | 0% | 52.94% | 0% | 100% | 0% | 96% | 100% | 100% | 100% | 0 |
| 99010 | RS Tonsea | 2 | 2023 | 93% | 92% | 98.37% | 33.33% | 88.48% | 7.69% | 69.61% | 100% | 99.56% | 100% | 100% | 100% | 0 |
| 99011 | RS Umum Kota Tarakan | 2 | 2023 | 91.55% | 94% | 80.48% | 0% | 99.59% | 13.46% | 95.43% | 100% | 95.57% | 90.91% | 100% | 100% | 0 |
| 99012 | RS Umum Daerah ODSK | 2 | 2023 | 86.12% | 86% | 97.08% | 0% | 97.63% | 0% | 93.33% | 100% | 96.36% | 74.19% | 100% | 100% | 0 |
| 99013 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 2 | 2023 | 85.94% | 100% | 87.5% | 100% | 76.66% | 1.75% | 73.33% | 100% | 98.82% | 95.83% | 92.11% | 100% | 0 |
| 99014 | RS Umum Daerah Nene Mallomo | 2 | 2023 | 91.18% | 100% | 97.42% | 80% | 97.95% | 0.5% | 93.78% | 95.76% | 89.61% | 72.64% | 99.09% | 100% | 0 |
| 99015 | RS Kinapit | 2 | 2023 | 90% | 100% | 100% | 100% | 99.56% | 20% | 99.65% | 100% | 99.55% | 100% | 100% | 83.33% | 0 |
| 99016 | RS Advent Manado | 2 | 2023 | 92.91% | 89% | 99.08% | 100% | 31.24% | 15% | 77.13% | 98.8% | 100% | 50% | 81.57% | 85.71% | 0 |
| 99017 | RS Hermina Samarinda | 2 | 2023 | 88% | 99% | 85% | 92.86% | 96.67% | 5.22% | 70% | 100% | 99.96% | 66.67% | 77.78% | 100% | 0 |
| 99018 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 2 | 2023 | 81.07% | 93% | 100% | 60% | 56.08% | 0% | 88.05% | 100% | 96.12% | 71.11% | 99.01% | 100% | 0 |
| 99019 | RS Umum Daerah Undata Palu | 2 | 2023 | 90.21% | 90% | 93.13% | 0% | 43.55% | 1.78% | 92.01% | 100% | 100% | 100% | 97.18% | 100% | 0 |
| 99020 | RS Fatima Makale | 2 | 2023 | 71.54% | 95% | 100% | 100% | 100% | 0% | 99.13% | 100% | 90.33% | 83.33% | 98.24% | 100% | 0 |
| 99021 | RS Siloam Hospitals Balikpapan | 2 | 2023 | 86.82% | 100% | 100% | 0% | 58.12% | 13.49% | 83.46% | 100% | 81.56% | 86.36% | 100% | 100% | 0 |
| 99022 | RS Jiwa Menur | 2 | 2023 | 96.81% | 100% | 100% | 0% | 86% | 0% | 84.99% | 100% | 86.54% | 0% | 100% | 100% | 0 |
| 99023 | RS Darmo | 2 | 2023 | 52.56% | 81% | 98.4% | 0% | 87.44% | 8.82% | 42.21% | 63.64% | 94.21% | 25% | 100% | 0% | 0 |
| 99024 | RSPAL dr. Ramelan | 2 | 2023 | 95.49% | 100% | 100% | 100% | 47.26% | 81.15% | 82.1% | 95.4% | 99.53% | 76.09% | 100% | 100% | 0 |
| 99025 | RS Umum Griya Husada Madiun | 2 | 2023 | 87.47% | 94% | 96.7% | 100% | 66.01% | 1.8% | 65% | 100% | 85.19% | 100% | 100% | 100% | 0 |
| 99026 | RS Premier Surabaya | 2 | 2023 | 89.53% | 100% | 100% | 100% | 47.97% | 0.71% | 76% | 97.56% | 99.93% | 0% | 94% | 80% | 0 |
| 99027 | RS Umum Daerah dr. Mohamad Soewandhie | 2 | 2023 | 95% | 100% | 98.32% | 100% | 89% | 1.3% | 82.36% | 100% | 100% | 98.8% | 100% | 100% | 0 |
| 99028 | RS Ibu dan Anak Mutiara Bunda | 2 | 2023 | 93.5% | 81% | 100% | 70.27% | 80.13% | 100% | 0% | 100% | 100% | 96.88% | 100% | 100% | 0 |
| 99029 | RS Umum Aminah Blitar | 2 | 2023 | 99.43% | 100% | 99.97% | 100% | 99.17% | 0% | 42.74% | 100% | 82% | 50% | 99.02% | 88.89% | 0 |
| 99030 | RS Gatoel | 2 | 2023 | 92.59% | 98% | 99.15% | 0% | 100% | 0.63% | 91.33% | 100% | 95.7% | 100% | 100% | 0% | 0 |
| 99031 | RS Umum Hermina Tangkubanprahu | 2 | 2023 | 90.64% | 95% | 100% | 100% | 92.48% | 2.18% | 95.33% | 100% | 98.49% | 100% | 100% | 100% | 0 |
| 99032 | RS Katolik St. Vincentius a Paulo | 2 | 2023 | 92.5% | 99% | 99.9% | 0% | 88.13% | 24.06% | 84.9% | 100% | 98.19% | 100% | 100% | 100% | 0 |
| 99033 | RS Ibu dan Anak Puri Bunda | 2 | 2023 | 83.71% | 85% | 98.94% | 100% | 50.79% | 0% | 47.76% | 100% | 95.16% | 100% | 100% | 100% | 0 |
| 99034 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 2 | 2023 | 90.64% | 90% | 96.14% | 100% | 92.86% | 0% | 65.22% | 100% | 100% | 0% | 100% | 0% | 0 |
| 99035 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 2 | 2023 | 99.33% | 98% | 100% | 100% | 85.17% | 1.14% | 90.57% | 30.62% | 84.43% | 93.57% | 99.63% | 100% | 0 |
| 99036 | RS William Booth Surabaya | 2 | 2023 | 91.74% | 97% | 99.32% | 0% | 85.49% | 10.24% | 84.07% | 98.98% | 100% | 100% | 100% | 100% | 0 |
| 99037 | RS Husada Utama Surabaya | 2 | 2023 | 88.29% | 97% | 100% | 100% | 77.03% | 2.75% | 63.58% | 100% | 100% | 50.6% | 100% | 100% | 0 |
| 99038 | RS Umum Bhayangkara Kediri | 2 | 2023 | 90.31% | 98% | 100% | 85.71% | 80% | 0% | 83.74% | 100% | 100% | 95.4% | 99.38% | 100% | 0 |
| 99039 | RS Ibu dan Anak Muhammadiyah Malang | 2 | 2023 | 99% | 100% | 100% | 100% | 100% | 0% | 75% | 100% | 100% | 0% | 0% | 100% | 0 |
| 99040 | RS Umum Daerah Bhakti Dharma Husada | 2 | 2023 | 85.83% | 95% | 100% | % | 94.4% | 0% | 89.16% | 100% | 99.93% | 96.13% | 100% | 100% | 0 |
| 99041 | RS Muhammadiyah Ahmad Dahlan | 2 | 2023 | 89.5% | 99% | 100% | 100% | 80% | 1.23% | 80.56% | 95.68% | 100% | 100% | 100% | 100% | 0 |
| 99042 | RS Umum Permata Bunda | 2 | 2023 | 81.5% | 84% | 100% | 97.5% | 90.16% | 0% | 93.01% | 100% | 90.89% | 80.24% | 100% | 100% | 0 |
| 99043 | RS Umum Daerah Dr. Soetomo | 2 | 2023 | 90.23% | 100% | 100% | 100% | 63.53% | 3.33% | 75.07% | 100% | 98.62% | 93.27% | 99.19% | 100% | 0 |
| 99044 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 2 | 2023 | 85% | 80% | 100% | 80.35% | 78.87% | 0% | 71.22% | 100% | 98.9% | 100% | 100% | 100% | 0 |
| 99045 | RS Mata Undaan | 2 | 2023 | 89.17% | 100% | 100% | % | 30.87% | 0% | 100% | 100% | 100% | 95.72% | 100% | 100% | 0 |
| 99046 | RS Katolik Budi Rahayu | 2 | 2023 | 86.5% | 100% | 100% | 0% | 97.52% | 0% | 59.68% | 100% | 96.26% | 85.71% | 100% | 0% | 0 |
| 99047 | RS Umum Daha Husada | 2 | 2023 | 93.65% | 93% | 93.38% | 0% | 68.76% | 0% | 88.86% | 100% | 81.15% | 94.44% | 87.01% | 100% | 0 |
| 99048 | RS TNI AL Dr. Oepomo | 2 | 2023 | 89.61% | 99% | 100% | 0% | 90.89% | 0% | 85.71% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99049 | RS Umum Daerah Kilisuci | 2 | 2023 | 100% | 100% | 100% | 0% | 97.01% | 0% | 98.31% | 100% | 95.49% | 100% | 100% | 100% | 0 |
| 99050 | RS Umum Panti Nirmala | 2 | 2023 | 99.72% | 100% | 99.73% | 100% | 100% | 0% | 63.92% | 95.27% | 99.48% | 88.52% | 99.27% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.