Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99001 | RS Umum Daerah Raja Tombolotutu | 9 | 2023 | 10-04-2023 | 88% | 82% | 100% | 0% | 97.56% | 0% | 100% | 100% | 99.91% | 0% | 0% | 0% | 0 |
| 99002 | RS Ibu dan Anak Tinatapura | 9 | 2023 | 10-04-2023 | 98.5% | 100% | 100% | 90% | 94.22% | 0% | 90% | 100% | 88.89% | 88% | 100% | 0% | 0 |
| 99003 | RS Umum Anutapura Palu | 9 | 2023 | 10-10-2023 | 86.11% | 100% | 77.53% | 93.55% | 77.46% | 7.69% | 97.89% | 100% | 81.55% | 100% | 87.5% | 0% | 0 |
| 99004 | RS Woodward | 9 | 2023 | 10-07-2023 | 86.33% | 95% | 100% | 100% | 74.01% | 2.52% | 100% | 100% | 100% | 81.48% | 100% | 94.03% | 0 |
| 99005 | RS Umum Yapika | 9 | 2023 | 10-05-2023 | 80.5% | 90% | 90.23% | 100% | 72.17% | 1.32% | 70.76% | 100% | 75.48% | 78.95% | 100% | 100% | 0 |
| 99006 | RS Budi Agung Palu | 9 | 2023 | 10-01-2023 | 92.5% | 85% | 100% | 100% | 95.6% | 100% | 71% | 96.67% | 76% | 50% | 82% | 93.75% | 0 |
| 99007 | RS Umum Daerah Sangkulirang | 9 | 2023 | 10-10-2023 | 66% | 75% | 100% | 0% | 78.89% | 2.86% | 100% | 100% | 86.62% | 100% | 71.15% | 100% | 0 |
| 99008 | RS Umum Daerah Madani Palu | 9 | 2023 | 10-05-2023 | 99.36% | 100% | 100% | 100% | 75.01% | 4.55% | 99.67% | 100% | 89.26% | 32.53% | 100% | 0% | 0 |
| 99009 | RS Ibu Anak Asy Syifa | 9 | 2023 | 10-04-2023 | 100% | 100% | 100% | 40% | 68.45% | 100% | 82.22% | 100% | 98.1% | 0% | 0% | 0% | 0 |
| 99010 | RS Santa Teresa Marampa Rantepao | 9 | 2023 | 10-10-2023 | 89.5% | 100% | 100% | 0% | 84.21% | 96.55% | 96.48% | 100% | 73.61% | 100% | 100% | 100% | 0 |
| 99011 | RS Umum Thalia Irham | 9 | 2023 | 10-10-2023 | 87.45% | 93% | 99.33% | 0% | 74.1% | 0% | 54.09% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99012 | RS Umum Daerah Pratama Buol | 9 | 2023 | 10-09-2023 | 91% | 100% | 96.27% | 100% | 80.13% | 100% | 100% | 100% | 81.57% | 100% | 100% | 100% | 0 |
| 99013 | RS Pratama Jampea | 9 | 2023 | - | 84.49% | 85% | 100% | 0% | 100% | 0% | 100% | 100% | 98.11% | 100% | 100% | 0% | 0 |
| 99014 | RS Umum Daerah KH. Hayyung Kepulauan Selayar | 9 | 2023 | 10-10-2023 | 98.02% | 75% | 98.86% | 100% | 81.48% | 0% | 93.65% | 100% | 90.34% | 100% | 83.33% | 85.53% | 0 |
| 99015 | RS Hapsah | 9 | 2023 | 01-01-1970 | 81.37% | 94% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99016 | RS Umum Daerah Pongtiku | 9 | 2023 | 10-09-2023 | 94% | 91% | 100% | 0% | 77% | 0% | 96.49% | 100% | 99.45% | 100% | 100% | 0% | 0 |
| 99017 | RS Umum Daerah Kabupaten Malinau | 9 | 2023 | - | 95.38% | 97% | 96.63% | 69.23% | 68.3% | 63.16% | 98.31% | 100% | 91.47% | 0% | 100% | 95.45% | 0 |
| 99018 | RS Ibu dan Anak Defina | 9 | 2023 | 10-01-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 99019 | RS Ibu Anak Cahaya Sangatta | 9 | 2023 | 10-08-2023 | 86.5% | 88% | 100% | 0% | 97.53% | 0% | 100% | 100% | 84.57% | 85% | 100% | 100% | 0 |
| 99020 | RS Khusus Ibu dan Anak Zainab | 9 | 2023 | 12-06-2023 | 15.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99021 | RS Ibu dan Anak Nasana Pura | 9 | 2023 | 10-03-2023 | 90% | 95% | 100% | 100% | 86.21% | 3.09% | 100% | 100% | 88.86% | 93.1% | 100% | 94.12% | 0 |
| 99022 | RS Umum Daerah Talisayan | 9 | 2023 | - | 65% | 100% | 98.85% | 100% | 89.83% | 0% | 97.37% | 100% | 100% | 90% | 78.85% | 0% | 0 |
| 99023 | RS Umum Daerah Buluye Napoae Moutong | 9 | 2023 | 10-06-2023 | 92% | 0% | 100% | 0% | 65% | 0% | 100% | 100% | 98.28% | 100% | 100% | 100% | 0 |
| 99024 | RS Umum Daerah Tenriawaru Bone | 9 | 2023 | 10-09-2023 | 85.5% | 86% | 100% | 11.11% | 34.7% | 25% | 88.57% | 99.53% | 87.48% | 0% | 100% | 100% | 0 |
| 99025 | RS Samaritan Palu | 9 | 2023 | 01-01-1970 | 85.18% | 100% | 98.8% | 100% | 88% | 0.54% | 82.15% | 100% | 88.59% | 100% | 100% | 100% | 0 |
| 99026 | RS Umum Daerah Dr. Abdul Rivai | 9 | 2023 | 10-10-2023 | 87.77% | 99% | 99.31% | 81.25% | 15.97% | 7.44% | 93.95% | 100% | 98.34% | 83.53% | 100% | 100% | 0 |
| 99027 | RS Umum Daerah Wakai | 9 | 2023 | 10-10-2023 | 84% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.76% | 0% | 0% | 100% | 0 |
| 99028 | RS Ibu dan Anak Care She | 9 | 2023 | 10-06-2023 | 90.91% | 100% | 100% | 88.24% | 100% | 0% | 100% | 100% | 97.92% | 100% | 100% | 100% | 0 |
| 99029 | RS Umum Daerah Pratama Togean | 9 | 2023 | 10-03-2023 | 97.5% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99030 | RS Umum Daerah Syehk Yusuf Gowa | 9 | 2023 | 10-10-2023 | 83.03% | 96% | 99.14% | 0% | 57.33% | 100% | 97.02% | 100% | 95.67% | 0% | 94.38% | 100% | 0 |
| 99031 | RS Umum Tadulako Palu | 9 | 2023 | 10-04-2023 | 88.5% | 96% | 95.12% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99032 | RS Umum Datoe Binangkang | 9 | 2023 | 10-10-2023 | 85.45% | 97% | 92.81% | 50% | 97.29% | 0% | 100% | 100% | 91.43% | 0% | 100% | 100% | 0 |
| 99033 | RS Kinapit | 9 | 2023 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99034 | RS Ibu dan Anak Aisyiyah Samarinda | 9 | 2023 | 10-10-2023 | 84.29% | 86% | 100% | 61.11% | 81.33% | 28.57% | 83.46% | 100% | 80.65% | 84.62% | 100% | 100% | 0 |
| 99035 | RS Umum Daerah Dr. Sam Ratulangi Tondano | 9 | 2023 | 10-06-2023 | 70.76% | 94% | 100% | 25% | 59.94% | 0% | 87.99% | 100% | 99.74% | 80.46% | 100% | 100% | 0 |
| 99036 | RS Siloam GMIM Sonder | 9 | 2023 | 10-10-2023 | 85.5% | 100% | 100% | 100% | 87.56% | 2.17% | 100% | 100% | 54.83% | 88.89% | 100% | 100% | 0 |
| 99037 | RS Umum Daerah Madising | 9 | 2023 | 10-10-2023 | 76.7% | 100% | 100% | % | 83.52% | % | 92.37% | 100% | 89.24% | 0% | 100% | 100% | 0 |
| 99038 | RS Hermana | 9 | 2023 | 10-10-2023 | 84.5% | 100% | 100% | 100% | 12.92% | 4.55% | 75.56% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 99039 | RS Budi Setia | 9 | 2023 | 10-05-2023 | 87.5% | 87% | 100% | 0% | 60% | 0% | 85% | 100% | 82% | 75% | 91.16% | 100% | 0 |
| 99040 | RS Umum Dirgahayu | 9 | 2023 | 10-09-2023 | 77.12% | 88% | 98.79% | 0% | 82.5% | 0.95% | 91.32% | 100% | 99.06% | 82.76% | 99.19% | 100% | 0 |
| 99041 | RS Tonsea | 9 | 2023 | 10-10-2023 | 93% | 94% | 98.95% | 100% | 89.05% | 2.74% | 65.5% | 100% | 93.81% | 100% | 100% | 100% | 0 |
| 99042 | RS Umum Noongan | 9 | 2023 | 10-09-2023 | 91.02% | 78% | 96.16% | 0% | 85.16% | 0% | 87.89% | 100% | 95.83% | 100% | 99.44% | 87.5% | 0 |
| 99043 | RS Dr. J. H. Awaloei | 9 | 2023 | 09-06-2024 | 94.01% | 100% | 99.48% | 100% | 25.28% | 9.55% | 97.01% | 100% | 97.55% | 92.73% | 98.96% | 100% | 0 |
| 99044 | Rumkital dr. Wahyu Slamet Bitung | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99045 | RS Fatima Makale | 9 | 2023 | - | 99.73% | 97% | 100% | 100% | 84.72% | 0% | 73.2% | 100% | 97.95% | 90% | 100% | 0% | 0 |
| 99046 | RS Daerah Liun Kendage | 9 | 2023 | 11-10-2023 | 90.2% | 94% | 93.07% | 96.59% | 86.19% | 1.49% | 100% | 100% | 92.74% | 98.38% | 98.43% | 85.71% | 0 |
| 99047 | RS Umum Daerah Abdul Wahab Sjahranie | 9 | 2023 | 01-01-1970 | 80.02% | 96% | 99% | 50% | 9.88% | 1.16% | 81.29% | 100% | 100% | 78.57% | 98.77% | 100% | 0 |
| 99048 | RS Umum Liung Paduli | 9 | 2023 | 10-05-2023 | 88.25% | 96% | 100% | % | 88.54% | % | 100% | 100% | 75.91% | 0% | 100% | 100% | 0 |
| 99049 | RS Bergerak Kab.Kep.Talaud | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 67.26% | 100% | 0% | 0% | 0 |
| 99050 | RS Umum Daerah Talaud | 9 | 2023 | 10-10-2023 | 76% | 94% | 60.16% | 71.43% | 100% | 0% | 100% | 100% | 85.11% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.