Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99101 | RS Tk. II Dr. R. Hardjanto | 9 | 2023 | 10-10-2023 | 90.08% | 97% | 100% | 0% | 92.65% | 0% | 94.21% | 100% | 83.82% | 94.37% | 100% | 100% | 0 |
| 99102 | RS Pratama dr. Abdul Chalik Masulili | 9 | 2023 | 10-07-2023 | 100% | 100% | 100% | % | 100% | % | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 99103 | RS Claire Medika | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 100% | 92.17% | 0% | 95.74% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99104 | RS Umum Daerah Morowali | 9 | 2023 | 10-08-2023 | 97.5% | 100% | 100% | 100% | 84% | 0% | 96.33% | 100% | 99.46% | 100% | 100% | 84% | 0 |
| 99105 | RS Umum Batara Siang | 9 | 2023 | 10-10-2023 | 77% | 79% | 79.17% | 54.84% | 13.86% | 1.88% | 88.36% | 100% | 99.42% | 95.83% | 80% | 86.67% | 0 |
| 99106 | RS Umum Daerah Salabangkapaku | 9 | 2023 | 10-07-2023 | 92.56% | 92% | 99.3% | 0% | 99.77% | 0% | 95.33% | 100% | 100% | 81.82% | 100% | 96.97% | 0 |
| 99107 | RS Hikmah Sejahtera Sukamaju | 9 | 2023 | 10-03-2023 | 82.5% | 90% | 96.67% | 87% | 80% | 0% | 82.5% | 100% | 92.5% | 80% | 90% | 80% | 0 |
| 99108 | RS Pertamina Balikpapan | 9 | 2023 | 10-09-2023 | 90% | 97% | 100% | 0% | 97.53% | 0% | 87.19% | 100% | 100% | 66.67% | 100% | 0% | 0 |
| 99109 | RS Umum Daerah Poso | 9 | 2023 | 10-09-2023 | 79.13% | 80% | 89.9% | 40% | 19.37% | 0% | 91.28% | 34.52% | 82.07% | 100% | 89.42% | 100% | 0 |
| 99110 | RS Umum Daerah Kolonodale | 9 | 2023 | 10-09-2023 | 92.15% | 100% | 100% | 100% | 83.59% | 0% | 100% | 100% | 82.13% | 0% | 100% | 100% | 0 |
| 99111 | RS AU dr. Dody Sardjoto | 9 | 2023 | 12-05-2023 | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99112 | RS Pratama Bilabanggai Buko Selatan | 9 | 2023 | 10-09-2023 | 97.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 99113 | RS Ibu Anak Asih Balikpapan | 9 | 2023 | 10-07-2023 | 78.54% | 96% | 100% | 100% | 86.34% | 3.85% | 85.79% | 100% | 89.64% | 85.34% | 100% | 94.58% | 0 |
| 99114 | RS Umum Daerah Tagulandang | 9 | 2023 | 10-10-2023 | 95% | 92% | 100% | 0% | 100% | 0% | 100% | 71.43% | 100% | 100% | 100% | 100% | 0 |
| 99115 | RS Umum Daerah Mitra Sehat | 9 | 2023 | 10-10-2023 | 95.37% | 100% | 96.92% | 0% | 95.93% | 0% | 91.43% | 100% | 95.04% | 0% | 100% | 0% | 0 |
| 99116 | RS Umum Daerah Arifin Numang | 9 | 2023 | 10-10-2023 | 54.56% | 81% | 99.8% | 47.37% | 75.82% | 17.24% | 57.11% | 100% | 99.98% | 85.71% | 99.56% | 95% | 0 |
| 99117 | RS Umum Daerah Bolaang Mongondow Selatan | 9 | 2023 | 10-10-2023 | 89.23% | 97% | 100% | 0% | 40% | 4.08% | 92.93% | 100% | 97.69% | 50% | 100% | 100% | 0 |
| 99118 | RS Khusus Mata SMEC Balikpapan | 9 | 2023 | 07-05-2024 | 98.7% | 100% | 97% | 0% | 100% | 0% | 100% | 100% | 97% | 100% | 100% | 100% | 0 |
| 99119 | RS Umum Daerah Nene Mallomo | 9 | 2023 | 10-09-2023 | 90.37% | 100% | 96.76% | 100% | 93.07% | 0% | 88.33% | 94.96% | 87.87% | 66.67% | 77.26% | 100% | 0 |
| 99120 | RS TK. II R. W. Mongisidi | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 97.62% | 100% | 99.07% | 90.77% | 100% | 100% | 0 |
| 99121 | RS Umum Daerah Lakipadada | 9 | 2023 | 10-10-2023 | 79.01% | 99% | 99.49% | 0% | 52.84% | 74.83% | 86.06% | 98.67% | 100% | 100% | 100% | 100% | 0 |
| 99122 | RS Pancaran Kasih | 9 | 2023 | 10-07-2023 | 80.5% | 87% | 85.8% | 0% | 42.03% | 29.38% | 93.76% | 100% | 99.92% | 100% | 97.88% | 100% | 0 |
| 99123 | RS Umum Daerah Beriman | 9 | 2023 | 10-10-2023 | 87.69% | 99% | 100% | 4.76% | 85.3% | 0% | 95.14% | 93.83% | 98.69% | 100% | 100% | 100% | 0 |
| 99124 | RS Bhayangkara Manado | 9 | 2023 | 10-05-2023 | 99.41% | 100% | 100% | 100% | 96.81% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99125 | RS Advent Manado | 9 | 2023 | 10-06-2023 | 93.19% | 99% | 99.68% | 0% | 45.87% | 0% | 88.9% | 89.36% | 100% | 83.33% | 97.84% | 80% | 0 |
| 99126 | RS Umum Daerah Lamaddukkelleng Kabupaten Wajo | 9 | 2023 | 10-09-2023 | 87.5% | 96% | 100% | 90% | 69.7% | 1.82% | 94.64% | 98.59% | 91.18% | 100% | 100% | 100% | 0 |
| 99127 | RS Islam Sitti Maryam | 9 | 2023 | - | 59.09% | 94% | 90.69% | 0% | 85.71% | 0% | 100% | 100% | 92.46% | 0% | 100% | 100% | 0 |
| 99128 | RS Umum Siloam Hospital Manado | 9 | 2023 | 10-10-2023 | 86.41% | 100% | 93.1% | 0% | 61.35% | 12.03% | 63.27% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99129 | RS Siloam Hospitals Balikpapan | 9 | 2023 | 10-10-2023 | 94.62% | 100% | 99.81% | 0% | 66.73% | 0.85% | 87.45% | 100% | 93.74% | 83.33% | 99.28% | 100% | 0 |
| 99130 | RS Umum Manado Medical Center | 9 | 2023 | 10-05-2023 | 100% | 100% | 100% | 90.91% | 92.49% | 1.96% | 92.82% | 100% | 92.41% | 95.25% | 100% | 100% | 0 |
| 99131 | RS Prima Husada Sengkang | 9 | 2023 | 10-09-2023 | 94.5% | 100% | 100% | 0% | 85.33% | 0% | 92.31% | 100% | 82.64% | 100% | 100% | 100% | 0 |
| 99132 | RS Umum Daerah ODSK | 9 | 2023 | 08-06-2024 | 87.09% | 87% | 98.23% | 0% | 99.4% | 0% | 88.14% | 100% | 97.38% | 92.86% | 100% | 100% | 0 |
| 99133 | RS Mata Provinsi Sulawesi Utara | 9 | 2023 | - | 78.43% | 99% | 0% | 0% | 23.05% | 0% | 0% | 0% | 34.14% | 0% | 0% | 0% | 0 |
| 99134 | RS Umum Daerah Siwa | 9 | 2023 | 10-10-2023 | 80.45% | 86% | 85.16% | 100% | 95.12% | 0% | 91.87% | 100% | 99.74% | 100% | 98.67% | 0% | 0 |
| 99135 | RS Siloam Paal Dua | 9 | 2023 | 10-10-2023 | 88.8% | 96% | 100% | 0% | 100% | 1.35% | 78.38% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99136 | RS Medika Utama Permata | 9 | 2023 | 01-05-2026 | 91.18% | 91% | 100% | 100% | 99.02% | 0% | 93.46% | 100% | 96.84% | 96.8% | 100% | 0% | 0 |
| 99137 | RS Hermina Manado | 9 | 2023 | 10-10-2023 | 95% | 100% | 100% | 0% | 70.26% | 2.69% | 70.59% | 100% | 100% | 86.79% | 100% | 100% | 0 |
| 99138 | RS Khusus Daerah Gigi dan Mulut Kota Manado | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99139 | RS Gigi dan Mulut Universitas Sam Ratulangi | 9 | 2023 | 10-10-2023 | 94.23% | 100% | 100% | 0% | 98.11% | 0% | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 99140 | RS Hikmah Citra medika Sengkang | 9 | 2023 | 10-08-2023 | 98.5% | 99% | 98.32% | % | 97.66% | 0% | 97.06% | 100% | 98.67% | 100% | 100% | 100% | 0 |
| 99141 | RS Umum Daerah Raha | 9 | 2023 | 10-10-2023 | 95.69% | 0% | 98.19% | 100% | 39.39% | 0% | 99.55% | 98.15% | 90.9% | 0% | 99.55% | 100% | 0 |
| 99142 | RS Umum Daerah Sawerigading | 9 | 2023 | 10-10-2023 | 87.29% | 95% | 100% | 60% | 94.33% | 3.25% | 98.48% | 100% | 95.59% | 0% | 100% | 100% | 0 |
| 99143 | RS Umum Daerah Teluk Bintuni | 9 | 2023 | 10-09-2023 | 77.6% | 88% | 94.17% | 36.36% | 40.56% | 0% | 84.44% | 96.67% | 97.64% | 83.33% | 96.63% | 80.95% | 0 |
| 99144 | RS Umum Sayang Bunda | 9 | 2023 | 01-01-1970 | 80% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 100% | 0% | 0% | 0 |
| 99145 | RS Umum Mitra Manakarra | 9 | 2023 | 10-06-2023 | 88% | 98% | 95.1% | 89.32% | 78.24% | 13.19% | 79.42% | 90.83% | 83.39% | 66.36% | 92.39% | 86.79% | 0 |
| 99146 | RS Bhayangkara Lodewijk Mandatjan | 9 | 2023 | 10-03-2023 | 90% | 100% | 100% | 0% | 100% | 100% | 96.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99147 | RS Sumber Hidup GPM | 9 | 2023 | 01-01-1970 | 100% | 100% | 96.67% | 80% | 86.67% | 0% | 83.33% | 100% | 93.33% | 80% | 100% | 96.67% | 0 |
| 99148 | RS Umum Daerah Kondosapata Kab. Mamasa | 9 | 2023 | 10-09-2023 | 92.5% | 90% | 40% | 0% | 83.33% | 0% | 100% | 0% | 97.14% | 50% | 80% | 100% | 0 |
| 99149 | RS Al Fatah | 9 | 2023 | 10-07-2023 | 85% | 91% | 100% | 90.91% | 89.69% | 3.67% | 89.55% | 100% | 94.69% | 85.83% | 100% | 100% | 0 |
| 99150 | RS Mutiara | 9 | 2023 | 10-07-2023 | 88.46% | 97% | 100% | 0% | 73.48% | 0% | 74.09% | 100% | 97.15% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.