Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 99151 | RS Ibu dan Anak Permata Ibunda | 2 | 2023 | 68.54% | 86% | 84.44% | 38.46% | 25.43% | 0% | 100% | 66.67% | 100% | 57.14% | 100% | 100% | 0 |
| 99152 | RS Gigi dan Mulut Nala Husada | 2 | 2023 | 91.11% | 90% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99153 | RS Ibu dan Anak Khodijah | 2 | 2023 | 89.34% | 100% | 100% | 0% | 100% | 15.38% | 92.19% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99154 | RS Umum Mitra Keluarga Surabaya | 2 | 2023 | 98.67% | 100% | 100% | 0% | 100% | 1.85% | 96.89% | 100% | 99.99% | 0% | 100% | 79.7% | 0 |
| 99155 | Mayapada Hospital Surabaya | 2 | 2023 | 83.52% | 91% | 99.64% | 100% | 88.1% | 1.35% | 66.46% | 100% | 96.49% | 100% | 76.09% | 80% | 0 |
| 99156 | RS Ciputra | 2 | 2023 | 81.86% | 100% | 91.18% | 100% | 71.71% | 7.41% | 72.16% | 100% | 100% | 95.18% | 97.06% | 100% | 0 |
| 99157 | RS Ibu dan Anak Kendangsari Surabaya | 2 | 2023 | 86.08% | 100% | 100% | 100% | 78.36% | 0% | 74.7% | 100% | 100% | 58.26% | 100% | 100% | 0 |
| 99158 | RS Umum Murni Asih | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99159 | RS Muhammadiyah Gresik | 2 | 2023 | 97.11% | 100% | 100% | 100% | 91.11% | 0% | 57.36% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 99160 | RS Mayapada | 2 | 2023 | 92.47% | 100% | 100% | 100% | 86.32% | 12.11% | 80.38% | 99.27% | 100% | 100% | 100% | 100% | 0 |
| 99161 | RS Umum Daerah Kota Tangerang | 2 | 2023 | 86.18% | 100% | 98.44% | 100% | 83.85% | 6.12% | 100% | 100% | 100% | 50% | 100% | 100% | 0 |
| 99162 | RS Umum Kab. Lombok Utara | 2 | 2023 | 89% | 93% | 91.45% | 71.43% | 76% | 100% | 97% | 100% | 96% | 66.67% | 83.57% | 100% | 0 |
| 99163 | RS Umum Daerah Kota Serang | 2 | 2023 | 85.3% | 99% | 100% | 40% | 98.72% | 36% | 97.63% | 100% | 93.57% | 100% | 100% | 100% | 0 |
| 99164 | RS UniMedika Sepatan | 2 | 2023 | 73.09% | 93% | 100% | 50% | 56.7% | 0% | 66.14% | 100% | 85.34% | 80.95% | 100% | 100% | 0 |
| 99165 | RS Surya Medika PKU Muhammadiyah Sumbawa | 2 | 2023 | 92.56% | 96% | 100% | 0% | 90% | 0% | 92.18% | 100% | 85.67% | 83.27% | 99.15% | 80% | 0 |
| 99166 | RS Windu Husada | 2 | 2023 | 90% | 90% | 100% | 100% | 100% | 0% | 95.18% | 100% | 89.09% | 0% | 100% | 100% | 0 |
| 99167 | RS An-Nisa | 2 | 2023 | 88.34% | 99% | 95.56% | 100% | 25.25% | 3.68% | 34.43% | 93.72% | 100% | 95.69% | 95.65% | 100% | 0 |
| 99168 | RS Krakatau Medika | 2 | 2023 | 97.5% | 100% | 100% | 0% | 95% | 0% | 80% | 100% | 97.73% | 87% | 100% | 100% | 0 |
| 99169 | RS Ibu dan Anak Permata Sarana Husada | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99170 | RS Siloam Hospitals Lippo Village | 2 | 2023 | 94.59% | 99% | 100% | 0% | 61.14% | 12.97% | 71.43% | 97.42% | 99.94% | 100% | 100% | 96.72% | 0 |
| 99171 | RS Ibu dan Anak Buah Hati Pamulang | 2 | 2023 | 81.5% | 93% | 98.38% | 60% | 48.91% | 0% | 65.11% | 100% | 98.83% | 87.23% | 100% | 100% | 0 |
| 99172 | RS Ibu dan Anak Ilanur | 2 | 2023 | 79.33% | 81% | 100% | 100% | 97.89% | 0% | 8.87% | 100% | 100% | 0% | 100% | 100% | 0 |
| 99173 | RS Umum Famili Husada | 2 | 2023 | 90% | 100% | 100% | 100% | 100% | 4.35% | 78.07% | 0% | 100% | 80% | 100% | 100% | 0 |
| 99174 | RS Bethsaida | 2 | 2023 | 93.89% | 100% | 100% | 0% | 96.02% | 0% | 98% | 100% | 100% | 96% | 100% | 100% | 0 |
| 99175 | RS Rumah Indonesia Sehat | 2 | 2023 | 74% | 95% | 88.63% | 100% | 25% | 20% | 61.99% | 100% | 90.34% | 94.44% | 83.98% | 100% | 0 |
| 99176 | RS Umum Garba Med | 2 | 2023 | 98.67% | 98% | 100% | 100% | 96.18% | 0% | 92.8% | 100% | 91.36% | 96.92% | 98.13% | 100% | 0 |
| 99177 | RS Ibu dan Anak Dhia | 2 | 2023 | 93.42% | 100% | 100% | 100% | 97.41% | 0% | 100% | 0% | 95.85% | 81.82% | 100% | 100% | 0 |
| 99178 | RS Umum BUN | 2 | 2023 | 85.1% | 94% | 100% | 100% | 85% | 1.92% | 75.37% | 100% | 98.71% | 81.48% | 100% | 100% | 0 |
| 99179 | RS Umum Ganesha | 2 | 2023 | 86.35% | 100% | 100% | 100% | 94.31% | 0.85% | 93.5% | 100% | 93.33% | 87.5% | 100% | 100% | 0 |
| 99180 | RS Metro Hospitals M. Toha | 2 | 2023 | 99.71% | 93% | 100% | 100% | 100% | 0% | 47.83% | 100% | 39.34% | 100% | 100% | 100% | 0 |
| 99181 | RS Umum Daerah Provinsi NTB | 2 | 2023 | 89.49% | 100% | 100% | 70% | 78% | 1.96% | 98.43% | 95.48% | 90.06% | 84.35% | 97.62% | 100% | 0 |
| 99182 | Brawijaya Hospital Tangerang | 2 | 2023 | 85.5% | 100% | 97.4% | 91.67% | 71.61% | 5.03% | 90.7% | 100% | 100% | 48.31% | 97.37% | 100% | 0 |
| 99183 | RS Umum Hermina Bitung | 2 | 2023 | 96% | 94% | 100% | 100% | 80% | 0% | 64.29% | 100% | 100% | 35.71% | 100% | 100% | 0 |
| 99184 | RS Mandaya Royal Puri | 2 | 2023 | 88.65% | 82% | 100% | 0% | 98.9% | 0% | 66.71% | 100% | 99.87% | 100% | 100% | 100% | 0 |
| 99185 | RS Ibu dan Anak Gebang Medika | 2 | 2023 | 90.93% | 90% | 100% | 100% | 77.45% | 0% | 41.25% | 100% | 99.31% | 0% | 100% | 100% | 0 |
| 99186 | RS Sari Asih Ciputat | 2 | 2023 | 85.5% | 95% | 98.5% | 83.33% | 59.09% | 0.27% | 76.45% | 100% | 99.89% | 31.25% | 100% | 83.33% | 0 |
| 99187 | RS EMC Tangerang | 2 | 2023 | 54.84% | 98% | 99.19% | 0% | 91.94% | 1.37% | 77.25% | 100% | 94.59% | 89.47% | 96.19% | 100% | 0 |
| 99188 | RS Umum Ari Canti | 2 | 2023 | 91% | 100% | 100% | 100% | 80.53% | 0.53% | 84.11% | 100% | 99.5% | 87.5% | 100% | 100% | 0 |
| 99189 | RS Ibu dan Anak Puri Garcia | 2 | 2023 | 92.68% | 86% | 88.89% | 0% | 92.91% | 100% | 77.78% | 100% | 80.51% | 88.89% | 100% | 100% | 0 |
| 99190 | RS Syarif Hidayatullah | 2 | 2023 | 93.5% | 94% | 99.19% | 100% | 90.12% | 0% | 52.76% | 100% | 75.56% | 80.36% | 96.47% | 100% | 0 |
| 99191 | RS Aqidah | 2 | 2023 | 88.25% | 88% | 100% | 85.71% | 77.79% | 3.85% | 80.95% | 92.11% | 81.92% | 85.91% | 100% | 100% | 0 |
| 99192 | RS Sari Asih Sangiang | 2 | 2023 | 89.5% | 100% | 100% | 92.31% | 100% | 3.7% | 100% | 100% | 99.2% | 97.41% | 100% | 100% | 0 |
| 99193 | RS Permata Pamulang | 2 | 2023 | 87% | 96% | 100% | 66.67% | 84% | 4.14% | 88% | 100% | 86% | 82.86% | 100% | 80% | 0 |
| 99194 | RS Hermina Ciputat | 2 | 2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99195 | RS Umum Kertayasa | 2 | 2023 | 89.5% | 95% | 97.83% | 0% | 100% | 0% | 91.67% | 0% | 41.92% | 91.67% | 100% | 100% | 0 |
| 99196 | RS Ibu dan Anak Assyifa | 2 | 2023 | 94.5% | 100% | 100% | 100% | 80.47% | 100% | 82.67% | 100% | 56.25% | 76.56% | 71.43% | 100% | 0 |
| 99197 | RS Umum Daerah Banten | 2 | 2023 | 85.19% | 100% | 99.65% | 66.67% | 88.74% | 16.73% | 91.06% | 100% | 88.83% | 60.71% | 100% | 100% | 0 |
| 99198 | RS Umum Daerah Sanjiwani Gianyar | 2 | 2023 | 90.5% | 100% | 100% | 100% | 83.43% | 0.54% | 89.81% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 99199 | RS Umum Bunda | 2 | 2023 | 96.4% | 98% | 100% | 100% | 96% | 0% | 98.54% | 100% | 84.45% | 90.32% | 100% | 100% | 0 |
| 99200 | RS Umum Premagana | 2 | 2023 | 88.23% | 100% | 100% | 100% | 86% | 0% | 80.1% | 100% | 98.1% | 95.63% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.