Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99251 | RS Umum Daerah Kab. Pulau Morotai | 9 | 2023 | - | 87.08% | 100% | 100% | 0% | 82.22% | 3.7% | 94.59% | 100% | 86.54% | 88% | 100% | 85.71% | 0 |
| 99252 | RS Ibu dan Anak Budi Mulia | 9 | 2023 | 10-10-2023 | 94.5% | 100% | 100% | 0% | 98.28% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99253 | RS Islam PKU Muhammadiyah Maluku Utara | 9 | 2023 | 10-06-2023 | 100% | 100% | 80% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 99254 | RS Umum Daerah Kota Kendari | 9 | 2023 | 10-10-2023 | 81.7% | 98% | 98.67% | 96.97% | 30.03% | 0% | 99.77% | 100% | 86.47% | 98.94% | 99.2% | 100% | 0 |
| 99255 | RS Primaya | 9 | 2023 | 10-10-2023 | 96.59% | 100% | 100% | 0% | 100% | 1.94% | 41.54% | 100% | 96.49% | 100% | 100% | 100% | 0 |
| 99256 | RS Umum Nabire | 9 | 2023 | 10-09-2023 | 76% | 98% | 100% | 96% | 90% | 0% | 100% | 100% | 80% | 90% | 100% | 80% | 0 |
| 99257 | RS Umum Daerah Weda | 9 | 2023 | 10-10-2023 | 88.08% | 93% | 99.61% | 0% | 99.6% | 71.43% | 100% | 100% | 99.06% | 50% | 87.28% | 76.92% | 0 |
| 99258 | RS Umum Aliyah III | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 97.82% | 4.44% | 98.66% | 100% | 99.97% | 96.97% | 100% | 100% | 0 |
| 99259 | RS Umum Dharma Ibu Ternate | 9 | 2023 | 10-10-2023 | 93.18% | 100% | 100% | 100% | 92.48% | 5.68% | 64.17% | 100% | 100% | 62.5% | 100% | 100% | 0 |
| 99260 | RS Siloam Hospital Buton | 9 | 2023 | 10-10-2023 | 91.57% | 100% | 100% | 0% | 82.79% | 23.58% | 85.42% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 99261 | RS Umum Aliyah II | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 97.14% | 97.82% | 4.21% | 96.67% | 100% | 99.83% | 94.29% | 100% | 100% | 0 |
| 99262 | RS Universitas Hasanuddin | 9 | 2023 | 10-11-2023 | 89.66% | 94% | 100% | 0% | 47.93% | 8.93% | 47.21% | 100% | 100% | 93.94% | 100% | 100% | 0 |
| 99263 | RS Umum Daerah Kota Bau Bau | 9 | 2023 | 10-09-2023 | 92.33% | 100% | 95.52% | 9.09% | 45.93% | 32.39% | 82.04% | 100% | 84.93% | 0% | 50% | 0% | 0 |
| 99264 | RS Umum Daerah Daya Kota Makassar | 9 | 2023 | 10-09-2023 | 81.74% | 92% | 96.34% | 83.33% | 47.94% | 2.19% | 87.38% | 88.24% | 95.82% | 33.33% | 76.23% | 100% | 0 |
| 99265 | RS Umum Obi | 9 | 2023 | - | 82% | 80% | 92% | % | 63.64% | % | 100% | 100% | 100% | 100% | 0% | 0% | 0 |
| 99266 | RS Umum Tiara Sentosa | 9 | 2023 | 10-06-2023 | 93.04% | 92% | 100% | 100% | 94.36% | 1.69% | 91.89% | 100% | 90.31% | 100% | 100% | 100% | 0 |
| 99267 | RS Mitra Masyarakat Timika | 9 | 2023 | 10-07-2023 | 66.26% | 77% | 98.57% | 33.33% | 77.25% | 3.39% | 100% | 100% | 90.6% | 30% | 98.5% | 100% | 0 |
| 99268 | RS Ibu dan Anak Siti Khadidjah | 9 | 2023 | 01-01-1970 | 91.08% | 88% | 100% | 100% | 96.43% | 0% | 99.25% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 99269 | RS Umum Daerah Kaimana | 9 | 2023 | 08-04-2024 | 90% | 100% | 50% | 100% | 90% | 0% | 100% | 100% | 75% | 0% | 75% | 100% | 0 |
| 99270 | RS Multazam | 9 | 2023 | - | 96.34% | 90% | 100% | 100% | 90.93% | 0% | 97.62% | 100% | 99.95% | 75.53% | 100% | 100% | 0 |
| 99271 | RS Islam Faisal | 9 | 2023 | 10-10-2023 | 82% | 92% | 100% | 0% | 99.35% | 3.77% | 100% | 100% | 95.65% | 83.78% | 100% | 100% | 0 |
| 99272 | RS Benyamin Guluh Kolaka | 9 | 2023 | 10-05-2023 | 87.24% | 85% | 98.55% | 100% | 71.2% | 0% | 87.28% | 100% | 90.48% | 98.63% | 100% | 100% | 0 |
| 99273 | RS Umum Setia Bunda | 9 | 2023 | 10-10-2023 | 76% | 96% | 100% | 0% | 96.92% | 100% | 96.88% | 100% | 100% | 100% | 100% | 86.67% | 0 |
| 99274 | RS Umum Bioklinik | 9 | 2023 | - | 86.25% | 96% | 100% | % | 86.27% | 0% | 34.38% | 100% | 99.74% | 100% | 59.04% | 100% | 0 |
| 99275 | RS Siloam Ambon | 9 | 2023 | 10-09-2023 | 92% | 83% | 97.58% | 100% | 34.53% | 3.3% | 50.38% | 100% | 100% | 58.62% | 100% | 97.14% | 0 |
| 99276 | RS Umum Daerah Konawe Selatan | 9 | 2023 | 10-10-2023 | 100% | 100% | 100% | 100% | 85.71% | 100% | 80% | 100% | 100% | 0% | 100% | 100% | 0 |
| 99277 | RS Umum Daerah Mulia | 9 | 2023 | 01-01-1970 | 93.66% | 90% | 98.2% | 0% | 91.77% | 0% | 99.15% | 100% | 100% | 0% | 100% | 0% | 0 |
| 99278 | RS Khusus Daerah Ibu dan Anak Siti Fatimah | 9 | 2023 | 10-09-2023 | 98.12% | 100% | 100% | 90.48% | 100% | 0% | 100% | 100% | 100% | 86.55% | 100% | 0% | 0 |
| 99279 | RS Umum Daerah Kota Ternate | 9 | 2023 | 10-10-2023 | 73.5% | 100% | 100% | % | 100% | % | 0% | 0% | 100% | 0% | 0% | 100% | 0 |
| 99280 | RS Umum Daerah Kabupaten Majene | 9 | 2023 | 10-09-2023 | 86.99% | 86% | 89.88% | 96.3% | 81.74% | 1.03% | 89.97% | 100% | 84.98% | 100% | 100% | 100% | 0 |
| 99281 | RS Tk. IV Dr. R. Ismoyo Kendari | 9 | 2023 | - | 82% | 76% | 86.11% | 100% | 100% | 0% | 84.78% | 100% | 90% | 100% | 100% | 0% | 0 |
| 99282 | RS Gigi dan Mulut Ladokgi TNI AL Yos Sudarso | 9 | 2023 | 11-09-2023 | 90% | 95% | 90% | 0% | 91% | 0% | 0% | 0% | 100% | 81.25% | 100% | 80% | 0 |
| 99283 | RS Umum Daerah Hajjah Andi Depu | 9 | 2023 | 10-09-2023 | 87.5% | 88% | 99.74% | 100% | 74.22% | 0% | 94.74% | 97.17% | 89.05% | 0% | 100% | 86.49% | 0 |
| 99284 | RS Angkatan Laut dr. R. Oetojo | 9 | 2023 | 01-01-1970 | 72.5% | 83% | 100% | 100% | 96.67% | 100% | 84.21% | 100% | 94.12% | 0% | 99.33% | 100% | 0 |
| 99285 | RS Khusus Daerah Ibu dan Anak Pertiwi | 9 | 2023 | 12-02-2023 | 88.39% | 91% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 99.4% | 100% | 100% | 0 |
| 99286 | RS Umum Daerah Konawe | 9 | 2023 | 10-04-2023 | 90% | 100% | 99.55% | 100% | 100% | 0% | 97.17% | 100% | 97% | 0% | 100% | 100% | 0 |
| 99287 | RS Ibu dan Anak Mifta | 9 | 2023 | 10-05-2023 | 100% | 100% | 100% | 100% | 92.68% | 0% | 100% | 100% | 100% | 0% | 42.03% | 80% | 0 |
| 99288 | RS Umum Pusat Dr. Johannes Leimena Ambon | 9 | 2023 | 10-10-2023 | 99% | 99% | 100% | 100% | 80.8% | 3% | 80.43% | 100% | 93.89% | 100% | 100% | 100% | 0 |
| 99289 | RS Ibu dan Anak Paramount | 9 | 2023 | 10-10-2023 | 92% | 94% | 100% | 100% | 78.55% | 0% | 82.36% | 100% | 99.48% | 50% | 100% | 100% | 0 |
| 99290 | RS Bhakti Kasih | 9 | 2023 | 10-09-2023 | 100% | 88% | 100% | % | 83.33% | % | 100% | 0% | 74.05% | 90.37% | 0% | 0% | 0 |
| 99291 | RS Umum Daerah Kabupaten Muna Barat | 9 | 2023 | 11-10-2023 | 85% | 90% | 100% | 30% | 100% | 59.68% | 100% | 100% | 100% | 86.36% | 100% | 0% | 0 |
| 99292 | RS Umum Daerah Dr. Alberth H. Torey | 9 | 2023 | 10-10-2023 | 70% | 75% | 100% | 80% | 81.17% | 13.33% | 100% | 100% | 99.96% | 100% | 55.26% | 66.67% | 0 |
| 99293 | RS Ibnu Sina Makassar | 9 | 2023 | 10-05-2023 | 85.42% | 95% | 100% | 100% | 19.69% | 0% | 63.81% | 100% | 99.74% | 81.17% | 99.57% | 100% | 0 |
| 99294 | RS Ibu dan Anak Prof. dr. H. M. Farid | 9 | 2023 | 11-04-2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 93.14% | 90% | 100% | 100% | 0 |
| 99295 | RS Umum Daerah Kabupaten Kolaka Timur | 9 | 2023 | 10-09-2023 | 78% | 88% | 100% | % | 53.75% | % | 66.67% | 100% | 92.03% | 0% | 100% | 0% | 0 |
| 99296 | RS Umum Daerah Bumi Panua | 9 | 2023 | 10-10-2023 | 91% | 98% | 100% | 90.91% | 61.82% | 2.3% | 81.41% | 100% | 82.09% | 90.11% | 100% | 80% | 0 |
| 99297 | RS Umum Daerah Jailolo | 9 | 2023 | 10-09-2023 | 71.05% | 83% | 94.74% | 100% | 58.78% | 0% | 58.8% | 99% | 72.31% | 55.56% | 98.26% | 100% | 0 |
| 99298 | RS Umum Bunda pengharapan | 9 | 2023 | 10-04-2023 | 90.43% | 87% | 91.82% | 50% | 50.23% | 21.43% | 72.89% | 100% | 98.57% | 89.35% | 97.58% | 100% | 0 |
| 99299 | RS Umum Biak | 9 | 2023 | 09-09-2024 | 96.81% | 100% | 100% | 100% | 66.1% | 4.63% | 90.31% | 100% | 95.07% | 100% | 99.7% | 0% | 0 |
| 99300 | RS Umum Daerah Kab.Konawe Utara | 9 | 2023 | 10-09-2023 | 92.92% | 92% | 99.61% | 100% | 100% | 0% | 84.72% | 100% | 97.58% | 100% | 92.02% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.