Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 99351 | RS Ibu dan Anak Tumbuh Kembang | 2 | 2023 | 91.1% | 93% | 87.63% | 100% | 85.21% | 0% | 67.7% | 100% | 79.99% | 63.16% | 100% | 100% | 0 |
| 99352 | RS Ibu dan Anak Nuraida | 2 | 2023 | 90.09% | 90% | 100% | 100% | 88.44% | 0% | 66.23% | 100% | 94.45% | 100% | 100% | 100% | 0 |
| 99353 | RS Mata JEC Primasana @Tanjung Priok | 2 | 2023 | 71.5% | 100% | 100% | 0% | 85.43% | 14.56% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99354 | RS Umum TNI AU Lanud Sulaiman | 2 | 2023 | 89% | 100% | 100% | 0% | 83.16% | 0% | 85.37% | 0% | 97.61% | 100% | 100% | 90.7% | 0 |
| 99355 | RS Universitas Indonesia | 2 | 2023 | 55.74% | 99% | 98.54% | 100% | 36.53% | 33.33% | 91.41% | 100% | 83.55% | 83.33% | 96.43% | 100% | 0 |
| 99356 | RS Umum Tzu Chi Hospital | 2 | 2023 | 92.45% | 99% | 99.3% | 0% | 65.34% | 17.61% | 58.12% | 100% | 90.67% | 80% | 99.3% | 83.33% | 0 |
| 99357 | RS Ibu dan Anak Citra Insani | 2 | 2023 | 98% | 77% | 100% | 20% | 21.39% | 0% | 54.32% | 100% | 99.84% | 100% | 100% | 100% | 0 |
| 99358 | RS Paru Dr. M. Goenawan Partowidigdo | 2 | 2023 | 98.5% | 100% | 100% | 100% | 89.55% | 3.89% | 98.23% | 100% | 92.19% | 98.86% | 100% | 100% | 0 |
| 99359 | RS Umum Bhakti Yudha | 2 | 2023 | 0% | 100% | 100% | 0% | 36.82% | 0% | 85.01% | 100% | 95.51% | 71.43% | 100% | 100% | 0 |
| 99360 | RS Umum Daerah Cibinong | 2 | 2023 | 90.97% | 96% | 99.99% | 66.67% | 17.66% | 7.3% | 88.67% | 96.79% | 91.56% | 73.56% | 99.87% | 100% | 0 |
| 99361 | RS Umum Daerah Ciawi | 2 | 2023 | 78.81% | 62% | 97.45% | 33.33% | 22.01% | 5.47% | 92.98% | 96.34% | 88.44% | 0% | 97.06% | 0% | 0 |
| 99362 | RS Eka Hospital | 2 | 2023 | 86.62% | 100% | 100% | 0% | 87.77% | 2.86% | 86.48% | 100% | 100% | 92.11% | 100% | 100% | 0 |
| 99363 | RS Umum Karya Pangalengan Bhakti Sehat | 2 | 2023 | 94.5% | 96% | 97% | 100% | 90% | 0% | 97% | 100% | 98% | 100% | 99% | 100% | 0 |
| 99364 | RS Umum Tugu Ibu | 2 | 2023 | 87.5% | 98% | 100% | 0% | 80.24% | 2.07% | 29.04% | 100% | 95.96% | 93.75% | 100% | 100% | 0 |
| 99365 | RS Umum Puri Cinere | 2 | 2023 | 100% | 100% | 99.58% | 0% | 96.63% | 0% | 99.58% | 97.79% | 98.93% | 100% | 100% | 100% | 0 |
| 99366 | RS Umum Daerah Leuwiliang | 2 | 2023 | 86% | 83% | 96.08% | 81.25% | 82.91% | 17.36% | 84.34% | 97.16% | 90.21% | 71.73% | 99.57% | 100% | 0 |
| 99367 | RS Umum Annisa | 2 | 2023 | 85.33% | 87% | 96.15% | 50% | 94.23% | 2.78% | 48.32% | 100% | 97.51% | 37.5% | 100% | 100% | 0 |
| 99368 | RS Umum Daerah Majalaya | 2 | 2023 | 98.46% | 100% | 100% | 60% | 32.81% | 0.55% | 98.63% | 97.14% | 94.55% | 92.86% | 100% | 100% | 0 |
| 99369 | RS Umum Satya Negara | 2 | 2023 | 89.86% | 99% | 99.95% | 0% | 83.45% | 8.33% | 61.5% | 100% | 93.03% | 0% | 100% | 100% | 0 |
| 99370 | RS Islam Jakarta Sukapura | 2 | 2023 | 90.14% | 97% | 100% | 0% | 92.67% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99371 | RS Umum Islam Bogor | 2 | 2023 | 89.89% | 100% | 99.84% | 0% | 39.77% | 15.04% | 63.37% | 100% | 96.48% | 93.75% | 93.77% | 100% | 0 |
| 99372 | RS Umum Bhakti Medicare | 2 | 2023 | 95.63% | 100% | 98.76% | 80% | 42.11% | 1.05% | 56.93% | 100% | 91.43% | 84% | 100% | 100% | 0 |
| 99373 | RS Umum Daerah Palabuhanratu | 2 | 2023 | 41% | 100% | 100% | 100% | 100% | 100% | 100% | 86.21% | 100% | 100% | 100% | 100% | 0 |
| 99374 | RS Umum Royal Progress | 2 | 2023 | 93.5% | 100% | 100% | 0% | 83.59% | 2.7% | 85.75% | 100% | 99.91% | 80% | 100% | 100% | 0 |
| 99375 | RS Umum Pluit | 2 | 2023 | 99.93% | 100% | 100% | 0% | 97.43% | 0% | 64.64% | 100% | 100% | 97.14% | 100% | 100% | 0 |
| 99376 | RS Umum Pantai Indah Kapuk | 2 | 2023 | 79.4% | 90% | 100% | 100% | 100% | 9.97% | 92.94% | 92.66% | 99.64% | 97.67% | 100% | 100% | 0 |
| 99377 | RS Umum MH. Thamrin | 2 | 2023 | 87.5% | 100% | 100% | 100% | 100% | 3.91% | 93.75% | 100% | 93.75% | 84% | 100% | 100% | 0 |
| 99378 | RS Umum Nurhayati Garut | 2 | 2023 | 81% | 91% | 75% | 76% | 65% | 97.5% | 65% | 98.5% | 78% | 66% | 70% | 72.5% | 0 |
| 99379 | RS Ibu dan Anak Family | 2 | 2023 | 81% | 91% | 100% | 0% | 95.04% | 100% | 79.84% | 100% | 99.8% | 0% | 100% | 100% | 0 |
| 99380 | RS Umum Daerah Tugu Koja | 2 | 2023 | 97.42% | 100% | 100% | 0% | 97.5% | 0% | 98.5% | 100% | 99.26% | 42.86% | 100% | 100% | 0 |
| 99381 | RS Umum Puri Medika | 2 | 2023 | 99% | 98% | 99.17% | 100% | 85.83% | 0% | 88.33% | 100% | 78.47% | 89.17% | 100% | 100% | 0 |
| 99382 | RS Umum Mitra Keluarga Kelapa Gading | 2 | 2023 | 93.75% | 91% | 100% | 0% | 51.5% | 0% | 88.41% | 100% | 99.99% | 92.16% | 100% | 100% | 0 |
| 99383 | RS Umum Daerah Pameungpeuk Prov. Jabar | 2 | 2023 | 83% | 100% | 100% | 93.75% | 79.04% | 0.83% | 97.37% | 100% | 77.78% | 96.83% | 100% | 100% | 0 |
| 99384 | RS Umum Bunda Margonda | 2 | 2023 | 83.42% | 90% | 99.94% | 100% | 93.04% | 0.32% | 43.07% | 100% | 99.68% | 73.33% | 95.7% | 100% | 0 |
| 99385 | RS Umum Daerah Sekarwangi | 2 | 2023 | 82.5% | 90% | 0% | 85.71% | 0% | 5.22% | 95.58% | 100% | 83.38% | 0% | 0% | 87.5% | 0 |
| 99386 | RS Umum Port Medical Center | 2 | 2023 | 92.53% | 98% | 100% | 100% | 100% | 5.13% | 44.17% | 100% | 99.49% | 100% | 100% | 100% | 0 |
| 99387 | RS Umum Gading Pluit | 2 | 2023 | 99.81% | 100% | 100% | 0% | 89.2% | 0% | 49.43% | 100% | 100% | 0% | 100% | 100% | 0 |
| 99388 | RS Umum Firdaus | 2 | 2023 | 87.5% | 100% | 89% | 62.5% | 84% | 5.94% | 72.5% | 100% | 79% | 75% | 100% | 83.33% | 0 |
| 99389 | RS Ibu dan Anak Grand Family | 2 | 2023 | 84% | 90% | 100% | 0% | 100% | 3.01% | 92.11% | 100% | 99.8% | 0% | 100% | 100% | 0 |
| 99390 | RS Umum Meilia | 2 | 2023 | 81.5% | 96% | 99.82% | 100% | 61.8% | 2.07% | 33.58% | 98.39% | 95.79% | 83.33% | 100% | 100% | 0 |
| 99391 | RS Umum Pekerja | 2 | 2023 | 87.18% | 100% | 100% | 89.47% | 99.35% | 1.23% | 59.25% | 100% | 100% | 79.03% | 100% | 100% | 0 |
| 99392 | RS Umum Duta Indah | 2 | 2023 | 85.13% | 100% | 96.83% | 100% | 89.87% | 2.01% | 83.72% | 100% | 76.55% | 90.74% | 96.09% | 100% | 0 |
| 99393 | RS Mata Bandung Eye Center | 2 | 2023 | 95% | 100% | 100% | 0% | 98.73% | 13.53% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99394 | RS Umum Dr. Hafiz | 2 | 2023 | 86.14% | 99% | 94.56% | 100% | 98.5% | 1.56% | 93.33% | 99.48% | 99.4% | 80% | 97.05% | 100% | 0 |
| 99395 | RS Umum Daerah Cengkareng | 2 | 2023 | 93.23% | 100% | 100% | 100% | 85.43% | 4.29% | 81.06% | 100% | 96.2% | 88.41% | 100% | 100% | 0 |
| 99396 | RS Umum Daerah Sawah Besar | 2 | 2023 | 85.03% | 100% | 100% | 0% | 70.31% | 0% | 86.44% | 100% | 85.14% | 40% | 100% | 100% | 0 |
| 99397 | RS Khusus THT Prof Nizar | 2 | 2023 | 65% | 100% | 100% | 0% | 80.23% | 0% | 100% | 0% | 81.2% | 100% | 100% | 0% | 0 |
| 99398 | RS Umum Juliana | 2 | 2023 | 99% | 100% | 100% | 100% | 76.11% | 0% | 43.23% | 100% | 99.98% | 83.91% | 100% | 100% | 0 |
| 99399 | RS Umum Permata Bunda | 2 | 2023 | 95.54% | 96% | 97.99% | 100% | 75% | 0% | 85.57% | 100% | 97.84% | 75.68% | 85.95% | 81.82% | 0 |
| 99400 | RS Umum Dadi Keluarga Ciamis | 2 | 2023 | 93.37% | 98% | 100% | 8.33% | 88.25% | 56% | 83.9% | 87.5% | 99.21% | 91.07% | 99.79% | 100% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.