Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99301 | RS Umum Daerah Tombulilato | 9 | 2023 | 10-10-2023 | 85% | 85% | 94.29% | 0% | 75% | 0% | 73.47% | 88.89% | 79.25% | 86.67% | 90% | 80% | 0 |
| 99302 | RS Hikmah | 9 | 2023 | - | 93% | 100% | 100% | 0% | 98.78% | 7.22% | 91.46% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99303 | RS Ibu dan Anak Malebu Husada | 9 | 2023 | 10-10-2023 | 89.69% | 85% | 100% | 88.89% | 73.3% | 23.08% | 83.21% | 100% | 75.32% | 80.49% | 100% | 100% | 0 |
| 99304 | RS Umum Daerah Toto Kabila | 9 | 2023 | 10-03-2023 | 90% | 91% | 97.3% | 100% | 87.07% | 1.54% | 83.87% | 88% | 90.16% | 88.89% | 97.22% | 100% | 0 |
| 99305 | RS Umum Daerah Maren H. Noho Renuat Kota Tual | 9 | 2023 | 10-10-2023 | 85.07% | 85% | 86.67% | 100% | 95.05% | 100% | 87.94% | 100% | 73.55% | 90% | 88% | 100% | 0 |
| 99306 | RS Umum Daerah Kabupaten Bombana | 9 | 2023 | - | 89.26% | 90% | 97.24% | 83.33% | 95.32% | 16.81% | 97.07% | 90.32% | 93.22% | 100% | 88.89% | 100% | 0 |
| 99307 | RSUP Dr. Wahidin Sudirohusodo | 9 | 2023 | 10-10-2023 | 75.94% | 100% | 100% | 100% | 85.39% | 30.46% | 63.08% | 100% | 95.74% | 100% | 99.18% | 100% | 0 |
| 99308 | RS Umum Sofifi | 9 | 2023 | - | 89.04% | 99% | 95.74% | 0% | 0% | 0% | 50.23% | 100% | 0% | 0% | 0% | 0% | 0 |
| 99309 | RS Jiwa Sofifi | 9 | 2023 | 10-10-2023 | 62.56% | 75% | 71.88% | 0% | 73.44% | 0% | 76.67% | 0% | 100% | 0% | 0% | 100% | 0 |
| 99310 | RS Umum Daerah dr. Zainal Umar Sidiki | 9 | 2023 | 10-08-2023 | 85% | 100% | 100% | 100% | 100% | 0% | 98.37% | 100% | 100% | 0% | 100% | 0% | 0 |
| 99311 | RS Khusus Gigi dan Mulut Universitas Hasanuddin | 9 | 2023 | 10-08-2024 | 94.5% | 98% | 100% | 0% | 100% | 1.61% | 93.17% | 0% | 100% | 100% | 100% | 100% | 0 |
| 99312 | RS Angkatan Laut dr. R Gandhi AT | 9 | 2023 | 10-03-2023 | 99% | 99% | 98.5% | % | 99.5% | % | 100% | 100% | 97.5% | 100% | 99.5% | 99% | 0 |
| 99313 | RS Umum Daerah H.M.Djafar Harun | 9 | 2023 | 10-10-2023 | 91.91% | 98% | 100% | 100% | 87.05% | 0% | 100% | 100% | 84.84% | 0% | 100% | 0% | 0 |
| 99314 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 9 | 2023 | 10-10-2023 | 92.71% | 100% | 100% | 100% | 80% | 1.14% | 98% | 85% | 83.57% | 100% | 100% | 100% | 0 |
| 99315 | RS Umum Pusat Dr. Tadjuddin Chalid Makassar | 9 | 2023 | 10-06-2023 | 88.43% | 96% | 100% | 0% | 96.19% | 4.7% | 91.12% | 100% | 96.82% | 93.88% | 100% | 100% | 0 |
| 99316 | RS Antam Nikel Pomalaa | 9 | 2023 | 10-06-2023 | 98.25% | 96% | 100% | 100% | 99.33% | 0% | 88% | 100% | 99.92% | 100% | 100% | 100% | 0 |
| 99317 | RS Bunda | 9 | 2023 | 10-12-2023 | 100% | 100% | 98.67% | 100% | 91.98% | 0% | 99.6% | 100% | 88.3% | 100% | 100% | 100% | 0 |
| 99318 | RS Umum Daerah Tobelo | 9 | 2023 | 10-09-2023 | 72.57% | 76% | 90.68% | 57.14% | 62.5% | 32.81% | 98.17% | 89.62% | 88.38% | 100% | 92.36% | 100% | 0 |
| 99319 | RS Ibu dan Anak SamMarie Wijaya | 9 | 2023 | 10-07-2023 | 0% | 0% | 0% | 0% | 0% | 0% | 64.1% | 0% | 0% | 0% | 100% | 0% | 0 |
| 99320 | RS Umum AISs Wonosobo | 9 | 2023 | 11-10-2023 | 100% | 96% | 100% | 85.71% | 45.2% | 0% | 84% | 0% | 88.29% | 0% | 0% | 0% | 0 |
| 99321 | bukan RS | 9 | 2023 | - | 99% | 100% | 98% | 0% | 97% | 2% | 100% | 100% | 97% | 100% | 100% | 100% | 0 |
| 99322 | RS Umum Abepura | 9 | 2023 | 10-10-2023 | 93.5% | 99% | 99.78% | 40% | 34.74% | 23.64% | 89.42% | 100% | 95.07% | 100% | 99.55% | 100% | 0 |
| 99323 | RS Umum Daerah Kota Manado | 9 | 2023 | 10-09-2023 | 100% | 100% | 100% | 100% | 87.91% | 0% | 100% | 0% | 96.82% | 87.5% | 100% | 0% | 0 |
| 99324 | RS An-Nissa | 9 | 2023 | 10-09-2023 | 97.07% | 100% | 100% | 100% | 93.88% | 0% | 98.58% | 100% | 100% | 100% | 100% | 81.82% | 0 |
| 99325 | RS Paragon | 9 | 2023 | 10-09-2023 | 88% | 95% | 100% | % | 100% | 0% | 80% | 0% | 100% | 92.86% | 100% | 0% | 0 |
| 99326 | RS Ibu dan Anak Mutiara Bunda | 9 | 2023 | 10-10-2023 | 9491% | 94% | 100% | 100% | 5591% | 0% | 9296% | 100% | 0% | 100% | 100% | 100% | 0 |
| 99327 | RS Sarkies 'Aisyiyah Kudus | 9 | 2023 | 10-07-2023 | 85.6% | 100% | 100% | 0% | 98.23% | 0% | 78.33% | 100% | 96.67% | 100% | 100% | 0% | 0 |
| 99328 | RS Adinda Medical Centre | 9 | 2023 | 12-09-2023 | 96.06% | 89% | 100% | 0% | 95.65% | 0% | 100% | 0% | 47.06% | 100% | 100% | 0% | 0 |
| 99329 | RS Jantung dan Pembuluh Darah Tasikmalaya | 9 | 2023 | 10-10-2023 | 94.09% | 98% | 100% | % | 69.74% | 0% | 62.18% | 100% | 89.05% | 0% | 99.56% | 100% | 0 |
| 99330 | RS Umum Daerah La Mappapenning | 9 | 2023 | 10-09-2023 | 98.6% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 99.78% | 83.33% | 100% | 0% | 0 |
| 99331 | RS Ibu dan Anak Tino Galo Kota Bengkulu | 9 | 2023 | 10-09-2023 | 98.33% | 97% | 100% | 0% | 100% | 0% | 0% | 0% | 87.86% | 100% | 0% | 0% | 0 |
| 99332 | RS Umum Daerah Pratama Kota Bitung | 9 | 2023 | 12-07-2023 | 85% | 81% | 50% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99333 | RS Oetomo | 9 | 2023 | 01-10-2024 | 100% | 100% | 100% | 0% | 85.71% | 0% | 90% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99334 | RS Umum Mayapada Hospital Bandung | 9 | 2023 | 10-10-2023 | 85% | 100% | 100% | 0% | 90.51% | 1.45% | 100% | 100% | 99.99% | 100% | 100% | 100% | 0 |
| 99335 | RS Muhammadiyah Bandung Selatan | 9 | 2023 | 11-08-2023 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99336 | RS Umum Jayapura | 9 | 2023 | 10-10-2023 | 78.62% | 76% | 96% | 0% | 32.56% | 0% | 67.04% | 0% | 95.85% | 93.06% | 33.86% | 75.97% | 0 |
| 99337 | RS Hamori | 9 | 2023 | 10-09-2023 | 94.1% | 87% | 100% | 0% | 89.79% | 25% | 73.77% | 100% | 85.91% | 80% | 94.12% | 95.83% | 0 |
| 99338 | RS Awal Bros Botania | 9 | 2023 | - | 79.5% | 94% | 100% | 100% | 53.66% | 0% | 96.02% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99339 | RS Hastien | 9 | 2023 | 10-10-2023 | 76.13% | 79% | 99.89% | 100% | 80.47% | 1.37% | 67.88% | 100% | 100% | 72.55% | 100% | 100% | 0 |
| 99340 | RS Pratama Mayapuria | 9 | 2023 | 10-07-2023 | 90.54% | 100% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99341 | RS Umum Daerah Manembo-Nembo Bitung | 9 | 2023 | 10-06-2023 | 100% | 100% | 100% | 100% | 54.31% | 0% | 100% | 100% | 99.1% | 50% | 100% | 100% | 0 |
| 99342 | RS Mata Situbondo | 9 | 2023 | 10-07-2023 | 96.63% | 96% | 100% | 0% | 100% | 0% | 0% | 100% | 60.14% | 97.22% | 0% | 0% | 0 |
| 99343 | RS Umum Mulia Medical Center | 9 | 2023 | 10-03-2023 | 60% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 99344 | RS Regina Maris | 9 | 2023 | 10-06-2023 | 80% | 94% | 100% | 100% | 97.31% | 0% | 87.48% | 100% | 99.48% | 98.47% | 100% | 96.2% | 0 |
| 99345 | RS Umum Daerah Ramela Muara Tami | 9 | 2023 | 10-10-2023 | 71.95% | 88% | 100% | 0% | 88.3% | 0% | 100% | 97.06% | 99.82% | 100% | 100% | 100% | 0 |
| 99346 | RS Ibu dan Anak Bunda Denpasar | 9 | 2023 | 11-10-2023 | 93.99% | 99% | 93.75% | 0% | 98.62% | 0% | 87.5% | 100% | 32.63% | 0% | 100% | 50% | 0 |
| 99347 | RS. Mitra Keluarga Pamulang | 9 | 2023 | 10-09-2023 | 100% | 100% | 99.7% | % | 100% | 6.25% | 100% | 100% | 100% | 0% | 100% | 84.62% | 0 |
| 99348 | RS Islam Asshobirin | 9 | 2023 | 10-06-2023 | 40% | 80% | 85% | 85% | 85% | 90% | 90% | 70% | 75% | 80% | 80% | 75% | 0 |
| 99349 | RS Umum Daerah Supiori | 9 | 2023 | 10-10-2023 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 82.32% | 0% | 0% | 0% | 0 |
| 99350 | RS Murni Teguh Pematang Siantar | 9 | 2023 | 10-10-2023 | 96.5% | 92% | 100% | 0% | 100% | 0% | 73.91% | 100% | 49.66% | 0% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.