Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99451 | RS Umum Agung | 1 | 2022 | - | 83.33% | 83% | 95.75% | 0% | 90.4% | 0% | 52.65% | 100% | 90.06% | 83.33% | 86.85% | 100% | 10 |
| 99452 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 1 | 2022 | - | 70.44% | 75% | 88.96% | 0% | 76.38% | 0% | 90.51% | 100% | 98.92% | 100% | 98% | 100% | 97.57 |
| 99453 | RS Umum Prikasih | 1 | 2022 | - | 90.04% | 100% | 98.44% | 21.05% | 13.25% | 12.18% | 61.8% | 89.93% | 93.97% | 80.7% | 74.89% | 100% | 85 |
| 99454 | RS Umum Daerah Depati Hamzah | 1 | 2022 | - | 80.77% | 60% | 100% | 0% | 78.26% | 0% | 100% | 96.8% | 96.45% | 82.61% | 100% | 100% | 0 |
| 99455 | RS Bakti Timah Pangkalpinang | 1 | 2022 | - | 94.7% | 93% | 84.17% | 79.63% | 62.92% | 1.8% | 72.31% | 100% | 88.1% | 100% | 99.08% | 100% | 88.59 |
| 99456 | RS Ibu dan Anak Resti Mulya | 1 | 2022 | - | 90% | 100% | 100% | 100% | 87.96% | 0% | 91.76% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99457 | RS Umum Daerah Muhammad Sani Kabupaten Karimun | 1 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 98.88% | 0% | 0% | 0% | 0 |
| 99458 | RS Umum MMC | 1 | 2022 | - | 94.67% | 100% | 100% | 100% | 95.04% | 0% | 58.8% | 100% | 100% | 80.95% | 100% | 100% | 96 |
| 99459 | RS Umum Bhakti Timah | 1 | 2022 | - | 93.39% | 99% | 97.9% | 100% | 50% | 0% | 83.37% | 97.87% | 55.92% | 100% | 96.63% | 100% | 85 |
| 99460 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 1 | 2022 | - | 89.18% | 100% | 100% | 88.24% | 80.73% | 0% | 87.27% | 100% | 82.41% | 91.3% | 100% | 100% | 88 |
| 99461 | RS Bedah Siloam Asri | 1 | 2022 | - | 92.96% | 96% | 100% | 0% | 0% | 31.4% | 61.29% | 98.08% | 100% | 97.44% | 100% | 100% | 95 |
| 99462 | RS Umum Budi Kemuliaan Batam | 1 | 2022 | - | 96.5% | 98% | 96% | 93.41% | 97% | 2.89% | 87.63% | 80% | 99.99% | 73.36% | 96% | 87.5% | 90 |
| 99463 | RS Umum Tebet | 1 | 2022 | - | 97.33% | 98% | 100% | 0% | 78.32% | 0% | 90% | 89.47% | 84.82% | 80.56% | 90.12% | 93.75% | 0 |
| 99464 | RS Ibu dan Anak Rona | 1 | 2022 | - | 95.76% | 86% | 100% | 0% | 97.2% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 99465 | RS Medika Insani | 1 | 2022 | - | 99% | 100% | 91.67% | 100% | 90.91% | 0% | 94.29% | 100% | 82.86% | 100% | 100% | 100% | 95 |
| 99466 | RS Umum Pengayoman Cipinang | 1 | 2022 | - | 90% | 90% | 100% | 0% | 99.09% | 0% | 100% | 100% | 42.4% | 0% | 33.33% | 0% | 0 |
| 99467 | RS Umum Daerah Zainal Abidin Pagar Alam | 1 | 2022 | - | 98.84% | 99% | 99.68% | 100% | 82.5% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 80.24 |
| 99468 | RS Umum Haji Kamino | 1 | 2022 | - | 93.48% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 81.4% | 100% | 100% | 80.76 |
| 99469 | RS Umum Daerah Budhi Asih | 1 | 2022 | - | 86.36% | 98% | 100% | 100% | 49.07% | 0.29% | 78.73% | 100% | 99.98% | 74.29% | 100% | 100% | 87.2 |
| 99470 | RS Umum Daerah Menggala Tulang Bawang | 1 | 2022 | - | 86% | 79% | 100% | 100% | 83.87% | 0% | 94% | 100% | 95.7% | 0% | 100% | 0% | 0 |
| 99471 | RS Umum Mutiara Bunda | 1 | 2022 | - | 98.33% | 100% | 100% | 87.5% | 92.03% | 3.03% | 32.78% | 100% | 100% | 92.11% | 100% | 100% | 88 |
| 99472 | RS Umum Daerah Cipayung | 1 | 2022 | - | 85% | 80% | 100% | 100% | 87.5% | 0% | 83.33% | 100% | 80% | 80% | 100% | 80% | 88 |
| 99473 | RS Umum Penawar Medika | 1 | 2022 | - | 79.39% | 82% | 98.99% | 100% | 72.2% | 3.45% | 74.45% | 100% | 86.05% | 96.15% | 96.09% | 100% | 0 |
| 99474 | RS Umum Asy-Syifa Medika | 1 | 2022 | - | 77% | 80% | 94.38% | 100% | 100% | 0% | 96.25% | 100% | 96.96% | 0% | 100% | 100% | 0 |
| 99475 | RS Griya Medika Dompet Dhuafa | 1 | 2022 | - | 84% | 100% | 100% | 100% | 85% | 0% | 65% | 0% | 88% | 60% | 66.67% | 100% | 88 |
| 99476 | RS Umum Siloam Mampang | 1 | 2022 | - | 94.37% | 93% | 100% | 0% | 0% | 50% | 81.97% | 100% | 100% | 0% | 100% | 0% | 94 |
| 99477 | RS Umum Daerah Pesawaran | 1 | 2022 | - | 100% | 100% | 100% | 80% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99478 | RS EMC Pulomas | 1 | 2022 | - | 72.61% | 99% | 99.63% | 100% | 82.29% | 1.18% | 88.72% | 94.96% | 90.34% | 0% | 100% | 100% | 3.26 |
| 99479 | RS Umum Gladish Medical Center | 1 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 93.33% | 50% | 100% | 83.33% | 96 |
| 99480 | RS Umum Surya Asih | 1 | 2022 | - | 76.5% | 84% | 96.54% | 100% | 75.71% | 0% | 86.21% | 100% | 92.55% | 70.97% | 96.25% | 100% | 94.3 |
| 99481 | RS Khusus Mata Nusantara | 1 | 2022 | - | 90% | 100% | 100% | 0% | 74.29% | 5.05% | 83.33% | 0% | 99.78% | 0% | 0% | 23.08% | 87.2 |
| 99482 | RS Ibu dan Anak Mutiara Hati | 1 | 2022 | - | 83.33% | 92% | 86.67% | 100% | 82.61% | 0% | 0% | 100% | 100% | 80% | 100% | 100% | 0 |
| 99483 | RS Ibu dan Anak Harapan Bunda | 1 | 2022 | - | 86% | 95% | 100% | 100% | 83.33% | 100% | 100% | 100% | 90% | 90% | 100% | 0% | 85 |
| 99484 | RS Umum Daerah Kebayoran Lama | 1 | 2022 | - | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.7% | 0% | 100% | 0% | 100 |
| 99485 | Mayapada Hospital Kuningan | 1 | 2022 | - | 86.22% | 100% | 100% | 100% | 93.3% | 1.45% | 39.15% | 100% | 97.76% | 61.11% | 100% | 100% | 0 |
| 99486 | RS Umum Hermina Jatinegara | 1 | 2022 | - | 95% | 100% | 100% | 100% | 100% | 0% | 99.13% | 100% | 97.66% | 99.23% | 100% | 100% | 99 |
| 99487 | RS Umum Daerah Demang Sepulau Raya | 1 | 2022 | - | 82.5% | 93% | 99.5% | 50% | 100% | 0% | 97% | 100% | 82.33% | 50% | 100% | 0% | 91.81 |
| 99488 | RS Umum Premier Jatinegara | 1 | 2022 | - | 93.06% | 99% | 98% | 0% | 55.25% | 14.41% | 58.68% | 100% | 81.43% | 100% | 99.45% | 100% | 0 |
| 99489 | RS Umum Harapan Bunda | 1 | 2022 | - | 85.19% | 100% | 100% | 100% | 100% | 100% | 97.68% | 100% | 100% | 100% | 100% | 100% | 96 |
| 99490 | RS Umum Kartini | 1 | 2022 | - | 83.33% | 100% | 100% | 13.64% | 50.77% | 2% | 50.75% | 100% | 93.41% | 0% | 68% | 100% | 83 |
| 99491 | RS Ibu Anak Puri Adhya Paramita | 1 | 2022 | - | 100% | 100% | 100% | 48.48% | 84.3% | 37.93% | 100% | 100% | 99.77% | 100% | 100% | 100% | 100 |
| 99492 | RS Umum Daerah Pasar Rebo | 1 | 2022 | - | 85.71% | 97% | 100% | 0% | 39.54% | 0% | 100% | 92.39% | 85.44% | 0% | 100% | 100% | 81.81 |
| 99493 | RS Umum Az - Zahra | 1 | 2022 | - | 100% | 100% | 100% | 100% | 92.31% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 83.02 |
| 99494 | RS Umum PAD Gatot Soebroto | 1 | 2022 | - | 85.16% | 88% | 97.66% | 45.31% | 93.75% | 2.34% | 95.31% | 100% | 81.25% | 71.88% | 91.41% | 80% | 95 |
| 99495 | RS Angkatan Udara dr. Esnawan Antariksa | 1 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99% | 0% | 100% | 90% | 0 |
| 99496 | RS Umum Universitas Kristen Indonesia | 1 | 2022 | - | 85.37% | 100% | 100% | 7.14% | 99.35% | 8.82% | 79.69% | 100% | 97.9% | 0% | 100% | 0% | 84.23 |
| 99497 | RS Umum Daerah May Jen HM Ryacudu | 1 | 2022 | - | 85.02% | 83% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 99498 | RS Khusus Bedah Rawamangun | 1 | 2022 | - | 90% | 90% | 100% | 0% | 79% | 6.96% | 90.91% | 100% | 96.43% | 71.11% | 100% | 100% | 89.7 |
| 99499 | RS Umum Handayani | 1 | 2022 | - | 87.5% | 100% | 94.53% | 100% | 98.44% | 0% | 92.19% | 100% | 94.19% | 100% | 100% | 100% | 92.01 |
| 99500 | RS Tk. IV Cijantung | 1 | 2022 | - | 88% | 98% | 94.98% | 16.67% | 73.75% | 0% | 85.3% | 100% | 81.92% | 100% | 97.97% | 0% | 88.76 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.