Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 99551 | RS Khusus Bedah Ropanasuri | 2 | 2023 | 89.78% | 97% | 100% | % | 88.73% | 4.48% | 29.1% | 100% | 49.55% | 70% | 100% | 100% | 0 |
| 99552 | RS Umum Daerah dr. Rasidin Padang | 2 | 2023 | 86.53% | 85% | 99.92% | 22.22% | 63.16% | 19.79% | 98.99% | 100% | 81.88% | 0% | 100% | 100% | 0 |
| 99553 | RS Umum Awal Bros Pekanbaru | 2 | 2023 | 97.5% | 100% | 100% | 0% | 52.07% | 1.32% | 79.94% | 100% | 85.45% | 94.59% | 99.61% | 100% | 0 |
| 99554 | RS Umum Daerah H. Abdul Manap | 2 | 2023 | 91.67% | 97% | 85.64% | 0% | 35.64% | 0% | 79.29% | 100% | 92.58% | 61.9% | 100% | 100% | 0 |
| 99555 | RS Umum Bunda Padang | 2 | 2023 | 93.58% | 100% | 100% | 100% | 56.2% | 2.6% | 49.56% | 100% | 88.76% | 0% | 100% | 100% | 0 |
| 99556 | RS Ibu dan Anak Cicik | 2 | 2023 | 81.09% | 92% | 100% | 100% | 68.79% | 2.25% | 42.42% | 100% | 100% | 0% | 100% | 0% | 0 |
| 99557 | RS Ibu Anak Budhi Mulia | 2 | 2023 | 88.81% | 100% | 100% | 0% | 80.25% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99558 | RS Umum Daerah dr. Achmad Darwis | 2 | 2023 | 93.26% | 92% | 95.38% | 0% | 24.79% | 18.6% | 98.1% | 100% | 100% | 50% | 97.06% | 100% | 0 |
| 99559 | RS Umum Daerah Lubuk Basung | 2 | 2023 | 89% | 95% | 98.98% | 66.67% | 85.3% | 5.45% | 88.89% | 60% | 93.18% | 84.62% | 95.45% | 87.5% | 0 |
| 99560 | RS Umum Sansani | 2 | 2023 | 99.4% | 100% | 99.02% | 100% | 70.75% | 0% | 93.67% | 100% | 100% | 100% | 96.26% | 100% | 0 |
| 99561 | RS Umum Daerah Lubuk Sikaping | 2 | 2023 | 86.53% | 84% | 63.64% | 0% | 6.32% | 0% | 0% | 0% | 92.5% | 0% | 0% | 0% | 0 |
| 99562 | RS Umum Daerah H. Abdurrahman Sayoeti | 2 | 2023 | 84.62% | 81% | 98.02% | 0% | 83.78% | 0% | 93.22% | 100% | 99.66% | 100% | 100% | 0% | 0 |
| 99563 | RS Rapha Theresia | 2 | 2023 | 89% | 91% | 100% | 0% | 96.43% | 33.33% | 52.78% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99564 | RS Umum Islam Ibnu Sina | 2 | 2023 | 96.46% | 98% | 99.23% | 50% | 79.69% | 3.85% | 54.96% | 100% | 85.03% | 88.46% | 100% | 100% | 0 |
| 99565 | RS Islam Ibnu Sina Panti Yarsi | 2 | 2023 | 89.03% | 100% | 100% | 85.71% | 27.36% | 10.68% | 62.13% | 100% | 88.1% | 81.25% | 100% | 100% | 0 |
| 99566 | RS Kelas D Pasaman | 2 | 2023 | 84.52% | 88% | 88.71% | 0% | 97.66% | 0% | 0% | 0% | 0% | 0% | 0% | 91.67% | 0 |
| 99567 | RS Umum Kambang | 2 | 2023 | 90.5% | 97% | 100% | 85.71% | 81.42% | 0% | 51.63% | 86.49% | 98.22% | 60% | 90.74% | 100% | 0 |
| 99568 | RS Mitra | 2 | 2023 | 90% | 100% | 100% | 50% | 75% | 2% | 84% | 50% | 98.03% | 87.5% | 94% | 86.67% | 0 |
| 99569 | RS Umum Erni Medika | 2 | 2023 | 93.5% | 100% | 100% | 100% | 65% | 0% | 42.86% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99570 | RS Ibu dan Anak Rezki Bunda | 2 | 2023 | 85.5% | 100% | 100% | 80% | 74.5% | 2.56% | 85.87% | 100% | 96.21% | 98.58% | 100% | 100% | 0 |
| 99571 | RSUP Dr. M. Djamil | 2 | 2023 | 93.79% | 100% | 100% | 91.67% | 84.91% | 4.78% | 88.46% | 81.2% | 99.77% | 100% | 100% | 100% | 0 |
| 99572 | RS Umum Lancang Kuning | 2 | 2023 | 100% | 100% | 100% | 90% | 83.33% | 0% | 76% | 100% | 100% | 80% | 100% | 100% | 0 |
| 99573 | RS Khusus Mata SMEC Pekanbaru | 2 | 2023 | 100% | 100% | 100% | 0% | 94% | 2% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99574 | RS Umum Baiturahim Jambi | 2 | 2023 | 90% | 100% | 100% | 100% | 97.56% | 0% | 99.15% | 99.7% | 98.16% | 94.29% | 100% | 100% | 0 |
| 99575 | RS Tk. III Reksodiwiryo Padang | 2 | 2023 | 95% | 100% | 100% | 100% | 86.86% | 1.79% | 65% | 94.07% | 100% | 88% | 100% | 100% | 0 |
| 99576 | RS Umum Yos Sudarso | 2 | 2023 | 98.93% | 99% | 97.87% | 0% | 89.06% | 3.65% | 65.07% | 100% | 80.73% | 100% | 80% | 100% | 0 |
| 99577 | RS Umum Pekanbaru Medical Center | 2 | 2023 | 90.5% | 98% | 96.59% | 81.82% | 68.26% | 4.49% | 66.72% | 96% | 91.18% | 100% | 85.11% | 100% | 0 |
| 99578 | RS Umum Daerah Petala Bumi | 2 | 2023 | 70.5% | 86% | 100% | 0% | 58.61% | 0% | 89.22% | 98.57% | 91.39% | 0% | 100% | 83.33% | 0 |
| 99579 | RS Ibu dan Anak Restu Ibu | 2 | 2023 | 92.5% | 100% | 100% | 9.09% | 60.46% | 0% | 66.3% | 100% | 73.58% | 68% | 100% | 100% | 0 |
| 99580 | RS Khusus Bedah Kartika Docta | 2 | 2023 | 97.44% | 100% | 100% | 0% | 87.74% | 3.7% | 32% | 0% | 90.91% | 0% | 100% | 100% | 0 |
| 99581 | RS Umum Santa Theresia | 2 | 2023 | 85.45% | 80% | 100% | 0% | 67.79% | 4.5% | 93.56% | 100% | 88.27% | 0% | 98.54% | 100% | 0 |
| 99582 | RS Umum Naili DBS | 2 | 2023 | 64.93% | 100% | 100% | 0% | 77.27% | 0% | 17.97% | 100% | 99.7% | 85% | 100% | 0% | 0 |
| 99583 | RS Ibu dan Anak Mutiara Bunda | 2 | 2023 | 85.71% | 95% | 100% | 83.33% | 80.2% | 2.17% | 100% | 0% | 81.36% | 0% | 100% | 100% | 0 |
| 99584 | RS Khusus Mata Padang Eye Center | 2 | 2023 | 90.38% | 100% | 100% | 0% | 92% | 0% | 84.21% | 100% | 100% | 0% | 100% | 100% | 0 |
| 99585 | RS Umum Daerah Prof. Dr. M.A. Hanafiah | 2 | 2023 | 90.24% | 87% | 97.78% | 80% | 74.17% | 0% | 99.29% | 86.75% | 87.2% | 100% | 100% | 100% | 0 |
| 99586 | RS Jiwa Daerah Provinsi Jambi | 2 | 2023 | 8.57% | 85% | 100% | % | 100% | % | 91.05% | 0% | 100% | 77.66% | 100% | 0% | 0 |
| 99587 | Aulia Hospital | 2 | 2023 | 92.15% | 93% | 98.62% | 50% | 55.5% | 88.37% | 64.47% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 99588 | RS Islam Siti Rahmah | 2 | 2023 | 89.09% | 95% | 100% | 100% | 58.15% | 9.49% | 47.17% | 100% | 97.59% | 74% | 0% | 100% | 0 |
| 99589 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 2 | 2023 | 93% | 97% | 100% | 0% | 96% | 0% | 100% | 100% | 99.14% | 0% | 0% | 0% | 0 |
| 99590 | RS Bhayangkara Jambi | 2 | 2023 | 99.53% | 99% | 99.02% | 99% | 83.05% | 0% | 63.31% | 100% | 100% | 100% | 100% | 100% | 0 |
| 99591 | RS Ibu dan Anak Sayang Ibu | 2 | 2023 | 86.5% | 97% | 93.33% | 84.62% | 85% | 4.55% | 79% | 100% | 91.11% | 78% | 100% | 0% | 0 |
| 99592 | RS Ibu dan Anak Siti Hawa | 2 | 2023 | 88.44% | 100% | 100% | 100% | 100% | 0% | 80.47% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99593 | RS Umum Bunda Mulia | 2 | 2023 | 99.11% | 100% | 99.2% | 100% | 100% | 0% | 94.59% | 100% | 100% | 83.33% | 100% | 0% | 0 |
| 99594 | RS Umum Hermina Grand Wisata | 2 | 2023 | 92.14% | 100% | 100% | 100% | 92.54% | 0.42% | 87.25% | 100% | 97.91% | 100% | 100% | 100% | 0 |
| 99595 | RS Umum Rawa Lumbu | 2 | 2023 | 90.22% | 100% | 100% | 100% | 75.73% | 3.12% | 81.18% | 100% | 85.46% | 76.92% | 100% | 100% | 0 |
| 99596 | RS Umum Sentra Medika | 2 | 2023 | 98.77% | 95% | 100% | 100% | 21.43% | 0.33% | 81.15% | 98.02% | 98.51% | 84.07% | 100% | 100% | 0 |
| 99597 | RS Ibu dan Anak Dr. Djoko Pramono | 2 | 2023 | 97.5% | 98% | 98% | 82.14% | 90.5% | 9.26% | 88.5% | 98% | 100% | 94% | 91% | 94% | 0 |
| 99598 | RS Umum Permata Cibubur | 2 | 2023 | 98.14% | 96% | 100% | 100% | 72.67% | 10.61% | 98.42% | 100% | 98.9% | 99.26% | 99.35% | 100% | 0 |
| 99599 | RS Umum St. Elisabeth | 2 | 2023 | 88.53% | 100% | 93.33% | 0% | 77.14% | 2.22% | 87.37% | 97.14% | 82.87% | 0% | 100% | 100% | 0 |
| 99600 | Siloam Hospitals Lippo Cikarang | 2 | 2023 | 87.37% | 100% | 99.52% | 93.33% | 76.54% | 19.31% | 62.79% | 100% | 93.9% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.