Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99551 | RS Islam At-Taqwa Gumawang | 1 | 2022 | - | 76% | 91% | 87% | 100% | 62% | 5.56% | 82% | 100% | 89% | 0% | 0% | 100% | 87 |
| 99552 | RS Daerah Madani Kota Pekanbaru | 1 | 2022 | - | 76.53% | 87% | 100% | 0% | 75.08% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 99553 | RS Jiwa Soeprapto Provinsi Bengkulu | 1 | 2022 | - | 92.91% | 100% | 100% | 0% | 89.92% | 0% | 85.01% | 100% | 93.66% | 90.45% | 100% | 83.33% | 77.45 |
| 99554 | RS Umum Daerah Petala Bumi | 1 | 2022 | - | 64.5% | 80% | 100% | 0% | 57.6% | 8.82% | 78.83% | 100% | 91.06% | 0% | 100% | 64.29% | 0 |
| 99555 | RS Pelabuhan Palembang | 1 | 2022 | - | 96.68% | 100% | 100% | 0% | 83.67% | 0% | 71.48% | 100% | 99.97% | 87.5% | 100% | 100% | 81.45 |
| 99556 | Charitas Hospital Belitang | 1 | 2022 | - | 99.81% | 100% | 100% | 100% | 100% | 0% | 86.92% | 100% | 99.67% | 73.33% | 99.83% | 100% | 84.95 |
| 99557 | RS Mitra Medika Batang Hari | 1 | 2022 | - | 77% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99558 | RS Umum Awal Bros Pekanbaru | 1 | 2022 | - | 97.8% | 100% | 100% | 100% | 59.59% | 5.29% | 84.87% | 100% | 92.94% | 97.77% | 100% | 100% | 92.08 |
| 99559 | RS Umum Eka Hospital Pekanbaru | 1 | 2022 | - | 90% | 93% | 100% | 0% | 66.04% | 16.81% | 96.73% | 100% | 100% | 76.36% | 100% | 100% | 98 |
| 99560 | RS Umum Daerah Sekayu | 1 | 2022 | - | 84.39% | 89% | 98.57% | 0% | 92.07% | 0.25% | 97.53% | 99.33% | 100% | 89.04% | 98.23% | 100% | 100 |
| 99561 | RS Jabal Rahmah Medika | 1 | 2022 | - | 100% | 100% | 89.3% | 100% | 66.67% | 1.27% | 52.67% | 100% | 100% | 68.37% | 65.85% | 66.67% | 0 |
| 99562 | RS Ibu dan Anak Mama | 1 | 2022 | - | 0% | 0% | 38.46% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99563 | RS Umum Daerah Harapan dan Doa | 1 | 2022 | - | 97.5% | 98% | 93.03% | 0% | 91.06% | 3.09% | 90.73% | 100% | 89% | 95.4% | 95.69% | 91.15% | 99.2 |
| 99564 | RS Umum Daerah Sungai Lilin | 1 | 2022 | - | 75% | 100% | 100% | 100% | 90% | 0% | 100% | 100% | 85% | 100% | 100% | 85.71% | 78.86 |
| 99565 | RS Airan Raya | 1 | 2022 | - | 87% | 95% | 70.09% | 16.67% | 85.71% | 45% | 63.06% | 70.43% | 100% | 50.47% | 75% | 100% | 85 |
| 99566 | RS Khusus Mata SMEC Pekanbaru | 1 | 2022 | - | 84% | 100% | 97.1% | 0% | 86.33% | 7.46% | 100% | 100% | 86% | 100% | 100% | 85.71% | 80 |
| 99567 | RS Umum Ar-Rasyid Palembang | 1 | 2022 | - | 91.94% | 100% | 100% | 31.25% | 45.9% | 0% | 80.4% | 16.67% | 98.06% | 0% | 100% | 100% | 87.5 |
| 99568 | RS Umum Daerah Bayung Lincir | 1 | 2022 | - | 50.5% | 76% | 83.23% | 100% | 57.81% | 0% | 92.59% | 100% | 54.69% | 66.67% | 63.78% | 33.33% | 79 |
| 99569 | RS Umum Syafira | 1 | 2022 | - | 77.5% | 100% | 100% | 84.62% | 96.17% | 8.92% | 90.32% | 100% | 83.6% | 75% | 100% | 100% | 74.25 |
| 99570 | RS Umum Daerah Mayjen H. A. Thalib | 1 | 2022 | - | 85.03% | 100% | 29.51% | 66.67% | 76.01% | 5.03% | 100% | 100% | 76.19% | 76.35% | 70% | 0% | 0 |
| 99571 | RS Ibu dan Anak Moelia | 1 | 2022 | - | 67.5% | 66% | 94.29% | 100% | 75% | 2.56% | 100% | 100% | 71.43% | 37.7% | 80.97% | 100% | 0 |
| 99572 | RS Umum Daerah Bandar Negara Husada | 1 | 2022 | - | 49% | 93% | 100% | 0% | 83.33% | 0% | 100% | 0% | 90.16% | 0% | 100% | 0% | 0 |
| 99573 | RS Ibu dan Anak Marissa Palembang | 1 | 2022 | - | 75.5% | 100% | 100% | 100% | 88.18% | 0% | 78.26% | 100% | 100% | 100% | 100% | 0% | 0 |
| 99574 | Aulia Hospital | 1 | 2022 | - | 78.25% | 100% | 98.2% | 45.45% | 68.09% | 35.37% | 52.72% | 100% | 97.57% | 92.86% | 91.64% | 100% | 93.01 |
| 99575 | RS Hermina OPI Jakabaring | 1 | 2022 | - | 87.5% | 100% | 100% | 100% | 76.67% | 0% | 100% | 100% | 100% | 83.75% | 100% | 100% | 99.61 |
| 99576 | RS Gading Medika | 1 | 2022 | - | 100% | 100% | 100% | 100% | 79.79% | 2.86% | 79.55% | 100% | 83.33% | 83.33% | 90.91% | 100% | 100 |
| 99577 | RS Umum Daerah Pratama Makarti Jaya | 1 | 2022 | - | 88.89% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 88.89% | 100% | 100% | 97.5 |
| 99578 | RS Umum Permata Hati | 1 | 2022 | - | 72.07% | 100% | 71.08% | 100% | 85.09% | 0.91% | 98.92% | 100% | 100% | 85.26% | 81.86% | 100% | 83.6 |
| 99579 | RS Ibu dan Anak Bunda Noni | 1 | 2022 | - | 75.5% | 100% | 100% | 100% | 88.18% | 0% | 78.26% | 100% | 100% | 100% | 100% | 0% | 83 |
| 99580 | RS Ibu Anak Hidayah Ibu | 1 | 2022 | - | 93.33% | 100% | 98.36% | 100% | 100% | 0% | 100% | 100% | 81.05% | 89.36% | 100% | 97.62% | 100 |
| 99581 | RS Eria | 1 | 2022 | - | 88% | 100% | 100% | 83.33% | 80% | 86.67% | 83.33% | 100% | 83.33% | 80% | 100% | 90% | 0 |
| 99582 | RS Ibu dan Anak Rika Amelia | 1 | 2022 | - | 87.5% | 100% | 100% | 91% | 100% | 2% | 76% | 100% | 84% | 82% | 100% | 100% | 82 |
| 99583 | RS Pertamina Dumai | 1 | 2022 | - | 86.67% | 84% | 100% | 100% | 100% | 0% | 91.5% | 100% | 92.91% | 100% | 100% | 100% | 76.64 |
| 99584 | RS Umum Bina Kasih | 1 | 2022 | - | 85.37% | 100% | 100% | 100% | 84% | 2.63% | 62.24% | 100% | 77.37% | 0% | 100% | 95% | 77.8 |
| 99585 | RS Umum Charitas Hospital Palembang | 1 | 2022 | - | 73.9% | 100% | 100% | 88.57% | 65.1% | 2.88% | 68.56% | 100% | 87.92% | 0% | 100% | 100% | 0 |
| 99586 | RS Panti Secanti | 1 | 2022 | - | 96.94% | 96% | 99.97% | 100% | 70.31% | 4.65% | 100% | 100% | 71.71% | 100% | 100% | 100% | 86 |
| 99587 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 1 | 2022 | - | 87.56% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.75% | 30.77% | 100% | 100% | 81 |
| 99588 | Charitas Hospital Arga Makmur | 1 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 9.09% | 52.08% | 100% | 99.63% | 0% | 99.48% | 50% | 85.52 |
| 99589 | RS Umum Daerah Alimuddin Umar | 1 | 2022 | - | 82.66% | 100% | 100% | 83.78% | 77.1% | 100% | 78.86% | 48.3% | 76.73% | 80.56% | 100% | 66.67% | 85.69 |
| 99590 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 1 | 2022 | - | 85.12% | 92% | 100% | 0% | 93.99% | 0% | 99.62% | 100% | 100% | 99.13% | 100% | 100% | 0 |
| 99591 | RS Merangin Medical Centre | 1 | 2022 | - | 91.88% | 100% | 99.51% | 100% | 93.65% | 0% | 87.61% | 86.11% | 98.39% | 90.48% | 100% | 100% | 96 |
| 99592 | RS Umum YK Madira Palembang | 1 | 2022 | - | 95% | 0% | 96.69% | 0% | 48% | 0% | 55.25% | 100% | 0% | 0% | 0% | 0% | 0 |
| 99593 | RS Umum Pusat Dr. Rivai Abdullah | 1 | 2022 | - | 97.03% | 99% | 100% | 100% | 56.35% | 4.35% | 97.89% | 100% | 95.67% | 0% | 100% | 100% | 0 |
| 99594 | RS Graha Yasmine | 1 | 2022 | - | 99.2% | 96% | 96.15% | 0% | 97.37% | 0% | 100% | 81.25% | 100% | 100% | 100% | 100% | 85 |
| 99595 | RS Islam Siti Khadijah | 1 | 2022 | - | 99.78% | 100% | 100% | 0% | 100% | 100% | 97.68% | 100% | 100% | 100% | 100% | 100% | 99.21 |
| 99596 | RS Umum Sriwijaya | 1 | 2022 | - | 73.5% | 90% | 100% | 100% | 75% | 9.83% | 94.18% | 100% | 99.92% | 100% | 100% | 100% | 85 |
| 99597 | RS Umum Daerah Dr H Abdul Moeloek | 1 | 2022 | - | 85.8% | 96% | 86.19% | 25% | 99.42% | 4.89% | 61.54% | 100% | 98.9% | 97.97% | 73.8% | 100% | 0 |
| 99598 | RS Umum Daerah Kolonel Abundjani/Bangko | 1 | 2022 | - | 84.49% | 95% | 100% | 100% | 81.75% | 0.48% | 100% | 100% | 97.11% | 0% | 96.79% | 0% | 71 |
| 99599 | RS Ibu dan Anak Bunda | 1 | 2022 | - | 100% | 100% | 100% | 79.55% | 100% | 26.67% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 99600 | RS Prof. Dr. Tabrani | 1 | 2022 | - | 77.82% | 87% | 100% | 0% | 4.35% | 0% | 53.8% | 100% | 95.61% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.