Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99501 | RS Umum HI. Muhammad Yusuf | 1 | 2022 | - | 95% | 100% | 100% | 0% | 85.89% | 100% | 100% | 100% | 90.91% | 100% | 100% | 95.85% | |
| 99502 | RS Maria Regina | 1 | 2022 | - | 77% | 85% | 87.07% | 0% | 100% | 100% | 50% | 100% | 100% | 100% | 100% | 100% | 86.45 |
| 99503 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 1 | 2022 | - | 89% | 100% | 100% | 100% | 100% | 100% | 79.89% | 100% | 94.98% | 59.11% | 100% | 100% | 94.44 |
| 99504 | RSUPN Dr. Cipto Mangunkusumo | 1 | 2022 | - | 95.82% | 94% | 0% | 25% | 27.28% | 20.88% | 97.08% | 83.58% | 92.99% | 0% | 0% | 76.92% | 0 |
| 99505 | RS Candimas Medical Center | 1 | 2022 | - | 80.5% | 85% | 95.24% | 66.67% | 80.77% | 7.78% | 84.21% | 100% | 93.68% | 93.68% | 92.98% | 100% | 80 |
| 99506 | RS Ibu Anak Puti Bungsu | 1 | 2022 | - | 90.5% | 100% | 100% | 100% | 78.48% | 2.22% | 86.63% | 100% | 100% | 100% | 100% | 100% | 92.78 |
| 99507 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 1 | 2022 | - | 85% | 100% | 100% | 80% | 80% | 6.67% | 73.37% | 100% | 80% | 80% | 100% | 80% | 71.8 |
| 99508 | RS Islam Jakarta Pondok Kopi | 1 | 2022 | - | 93% | 92% | 100% | 85% | 94% | 0% | 69.33% | 100% | 65.2% | 0% | 100% | 88% | 78 |
| 99509 | RS Umum Daerah Kramat Jati | 1 | 2022 | - | 80.25% | 92% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 91.09 |
| 99510 | RS Jiwa Daerah Provinsi Lampung | 1 | 2022 | - | 95.92% | 96% | 100% | 0% | 82.04% | 0% | 83.33% | 98.77% | 98.64% | 85% | 100% | 80% | 88 |
| 99511 | RS Umum Imanuel Way Halim | 1 | 2022 | - | 93.12% | 91% | 99.02% | 0% | 78.49% | 6.61% | 69.65% | 100% | 100% | 0% | 98.73% | 100% | 1 |
| 99512 | RS Umum Daerah Pesanggrahan | 1 | 2022 | - | 99.86% | 99% | 100% | 83.33% | 85.09% | 0% | 100% | 100% | 89.68% | 100% | 100% | 100% | 90 |
| 99513 | RS Khusus Mata Permana Sari | 1 | 2022 | - | 8.51% | 28% | 28.89% | 0% | 14.16% | 5.31% | 4.31% | 0% | 82.35% | 27.75% | 31.8% | 27.8% | 87 |
| 99514 | RS Umum Bumi Waras | 1 | 2022 | - | 57% | 100% | 63.64% | 100% | 41.88% | 0% | 59.91% | 100% | 100% | 29.41% | 100% | 100% | 86 |
| 99515 | RS Umum Daerah Pasar Minggu | 1 | 2022 | - | 89.07% | 99% | 97.73% | 80.77% | 49.63% | 0% | 87.22% | 98.35% | 92.34% | 87.1% | 81.73% | 100% | 90 |
| 99516 | RS Umum Daerah Jati Padang | 1 | 2022 | - | 96% | 100% | 100% | 0% | 88.06% | 0% | 85.59% | 100% | 92.55% | 100% | 100% | 100% | 93.3 |
| 99517 | RS Umum Urip Sumoharjo | 1 | 2022 | - | 96.23% | 100% | 98.03% | 0% | 0% | 0% | 0% | 0% | 95.82% | 0% | 96.61% | 0% | 0 |
| 99518 | RS Umum Restu Kasih | 1 | 2022 | - | 88.26% | 100% | 100% | 81.08% | 94.29% | 0.68% | 63.3% | 87.5% | 100% | 100% | 100% | 100% | 99.81 |
| 99519 | RS Umum Daerah Mampang Prapatan | 1 | 2022 | - | 88% | 100% | 100% | 0% | 86.25% | 1.89% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 99520 | RS Umum Graha Husada | 1 | 2022 | - | 83.33% | 80% | 100% | 0% | 75.63% | 0% | 100% | 100% | 96.1% | 83.87% | 100% | 100% | 75 |
| 99521 | RS Umum Pertamina-Bintang Amin Lampung | 1 | 2022 | - | 100% | 100% | 100% | 100% | 80% | 0.34% | 66.02% | 100% | 96.31% | 100% | 100% | 100% | 20 |
| 99522 | RS Umum Daerah Jagakarsa | 1 | 2022 | - | 99% | 100% | 100% | 0% | 89.84% | 0% | 97.22% | 100% | 99.7% | 100% | 100% | 100% | 100 |
| 99523 | RS Ibu dan Anak Restu Bunda | 1 | 2022 | - | 100% | 100% | 100% | 98.92% | 100% | 4.17% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 99524 | RS Ibu dan Anak Mutiara Putri | 1 | 2022 | - | 89.11% | 89% | 94% | 0% | 75.93% | 0% | 84.42% | 100% | 86.52% | 72.73% | 93.59% | 100% | 86.4 |
| 99525 | RS Umum Siloam TB Simatupang | 1 | 2022 | - | 93.01% | 98% | 98.69% | 100% | 0% | 20.69% | 83.33% | 99.66% | 99.83% | 98.21% | 100% | 100% | 0 |
| 99526 | RS Umum Advent Bandar Lampung | 1 | 2022 | - | 100% | 80% | 100% | 57.14% | 72.11% | 0% | 62.03% | 100% | 100% | 93.62% | 100% | 100% | 87.84 |
| 99527 | RS Umum Daerah KH. Muhammad Thohir KRUI | 1 | 2022 | - | 50% | 72% | 100% | 0% | 59.89% | 0% | 100% | 100% | 100% | 0% | 71.43% | 0% | 86.99 |
| 99528 | RS Umum Ali Sibroh Malisi | 1 | 2022 | - | 92.94% | 82% | 80.41% | 25% | 94% | 6.06% | 59.13% | 0% | 49.72% | 81.71% | 85.71% | 100% | 85.1 |
| 99529 | RS Umum Daerah Tulang Bawang Barat | 1 | 2022 | - | 90% | 91% | 100% | 0% | 95.19% | 0% | 92.11% | 0% | 87% | 97.4% | 100% | 90% | |
| 99530 | RS Umum Wisma Rini Pringsewu | 1 | 2022 | - | 88.5% | 100% | 100% | 80% | 82.5% | 4.55% | 86.5% | 100% | 91% | 0% | 100% | 100% | 77.5 |
| 99531 | RS Umum Mardi Waluyo | 1 | 2022 | - | 94.63% | 98% | 100% | 0% | 98.72% | 0.17% | 93.26% | 100% | 100% | 0% | 100% | 100% | 80.5 |
| 99532 | RS Umum Daerah Ciracas | 1 | 2022 | - | 89% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 87.5% | 100% | 0% | 85.41 |
| 99533 | RS Khusus Bedah Halimun | 1 | 2022 | - | 96.02% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 100% | 100% | 84 |
| 99534 | RS Tk. IV 02.07.04 | 1 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 80% | 100% | 100% | 100% | 89 |
| 99535 | RS Umum Daerah Kebayoran Baru | 1 | 2022 | - | 95.32% | 100% | 100% | 100% | 98.43% | 0% | 87.58% | 100% | 97.89% | 0% | 100% | 0% | 94 |
| 99536 | RS Umum Daerah Sukajadi | 1 | 2022 | - | 0% | 0% | 71.93% | 0% | 87.08% | 0% | 0% | 69.89% | 99.39% | 0% | 0% | 0% | 0 |
| 99537 | RS Umum Daerah H. Hanafie | 1 | 2022 | 01-01-1970 | 80% | 67% | 100% | 100% | 100% | 0% | 100% | 96.77% | 100% | 98.28% | 94.71% | 100% | 0 |
| 99538 | RS Umum Prima Pekanbaru | 1 | 2022 | - | 70% | 92% | 92.11% | 100% | 78.36% | 1.13% | 73.71% | 85.96% | 75.21% | 65.85% | 97.43% | 75% | 74 |
| 99539 | RS Ibu dan Anak Trinanda Palembang | 1 | 2022 | - | 89.04% | 100% | 84.03% | 100% | 100% | 0% | 81.11% | 0% | 100% | 100% | 100% | 100% | 0 |
| 99540 | RS Bunda Medika Jakabaring | 1 | 2022 | - | 87.5% | 100% | 100% | 80% | 59.9% | 1.39% | 91.55% | 100% | 91.42% | 94.44% | 93.33% | 100% | 94.99 |
| 99541 | RS Umum Daerah Muara Dua | 1 | 2022 | - | 71.52% | 46% | 100% | 100% | 9.97% | 0% | 85.57% | 100% | 100% | 0% | 97.98% | 0% | 81.38 |
| 99542 | RS Natar Medika | 1 | 2022 | - | 86.89% | 97% | 76.22% | 85.71% | 82.76% | 0% | 72.73% | 100% | 92.66% | 85.71% | 85.61% | 100% | 0 |
| 99543 | RS Umum Daerah Sultan Thaha Saifuddin | 1 | 2022 | - | 92.5% | 78% | 73.15% | 62.5% | 71.33% | 0% | 95.89% | 76.21% | 100% | 72.04% | 70.79% | 75% | 77.64 |
| 99544 | RS Umum Daerah Dr. M. Yunus Bengkulu | 1 | 2022 | - | 92.52% | 89% | 100% | 100% | 76.36% | 19.2% | 97.56% | 100% | 80.12% | 100% | 98.81% | 100% | 79 |
| 99545 | RS Umum Graha Mandiri | 1 | 2022 | - | 92.5% | 100% | 90% | 90% | 83% | 99% | 99% | 100% | 90% | 100% | 100% | 94.5% | 0 |
| 99546 | RS Umum Daerah Muara Beliti | 1 | 2022 | - | 90% | 100% | 100% | 100% | 82.5% | 0% | 84.62% | 100% | 96.25% | 83.33% | 100% | 0% | 80 |
| 99547 | RS Umum Daerah Martapura | 1 | 2022 | - | 71.31% | 87% | 100% | 100% | 80% | 100% | 100% | 100% | 70.15% | 76.67% | 100% | 86.67% | 80 |
| 99548 | RS Siloam Sriwijaya Palembang | 1 | 2022 | - | 94.62% | 91% | 99.23% | 91.3% | 32.26% | 42.76% | 70.37% | 94.29% | 100% | 68.18% | 96.09% | 100% | 76 |
| 99549 | RS Umum Daerah KH. Daud Arif | 1 | 2022 | - | 85% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.93% | 85.71% | 100% | 0% | 0 |
| 99550 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 1 | 2022 | - | 85.55% | 100% | 100% | 100% | 84.02% | 0% | 78.93% | 100% | 99.48% | 75% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.