Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 99601 | RS Umum Daerah Palembang Bari | 1 | 2022 | - | 86.64% | 100% | 100% | 100% | 92% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 99602 | RS Umum Bunda Palembang | 1 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 79.05 |
| 99603 | RS Ibu dan Anak Tiara Fatrin Palembang | 1 | 2022 | - | 87% | 100% | 96.98% | 100% | 82.94% | 100% | 80.81% | 100% | 82.82% | 98.02% | 100% | 100% | 95 |
| 99604 | RS Muhammadiyah Palembang | 1 | 2022 | - | 100% | 96% | 100% | 100% | 89.28% | 15.73% | 43% | 92.78% | 29.71% | 0% | 100% | 0% | 0 |
| 99605 | RS Umum Daerah Ogan Komering Ulu Timur | 1 | 2022 | - | 81.7% | 80% | 100% | 100% | 50% | 40% | 100% | 90.5% | 100% | 0% | 100% | 100% | 0 |
| 99606 | RS Umum Daerah Pringsewu | 1 | 2022 | - | 76.5% | 83% | 80.46% | 0% | 85.82% | 23.53% | 99.3% | 83.33% | 87.47% | 69.23% | 100% | 0% | 0 |
| 99607 | RS Umum Daerah Kabupaten Ogan Ilir | 1 | 2022 | - | 100% | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0 |
| 99608 | RS Hermina Pekanbaru | 1 | 2022 | - | 91% | 99% | 100% | 100% | 100% | 8.11% | 1.59% | 100% | 100% | 87.5% | 100% | 100% | 100 |
| 99609 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 1 | 2022 | - | 88.5% | 97% | 100% | 0% | 88.24% | 0% | 100% | 84.57% | 100% | 100% | 0% | 0% | 0 |
| 99610 | RS Bhayangkara M. Hasan Palembang | 1 | 2022 | - | 62% | 71% | 97.14% | 100% | 70.4% | 3% | 90.98% | 100% | 99.54% | 85.71% | 95.74% | 100% | 86.18 |
| 99611 | RS Ar-Royyan | 1 | 2022 | - | 68.5% | 80% | 100% | 0% | 65% | 0% | 57% | 100% | 67.5% | 74% | 100% | 100% | 80 |
| 99612 | RS Royal Prima | 1 | 2022 | - | 85.45% | 100% | 87.5% | 100% | 93.85% | 0% | 24.82% | 100% | 91.59% | 100% | 100% | 0% | 0 |
| 99613 | RS Tk. IV Bengkulu | 1 | 2022 | 01-01-1970 | 80% | 90% | 100% | 0% | 80% | 5% | 80% | 100% | 80% | 80% | 100% | 80% | 0 |
| 99614 | RS Bhayangkara Jitra Kota Bengkulu | 1 | 2022 | - | 82% | 80% | 100% | 100% | 15.9% | 0% | 59.63% | 100% | 100% | 0% | 100% | 0% | 0 |
| 99615 | RS Pratama Pendopo | 1 | 2022 | - | 85% | 84% | 86% | 0% | 85% | 0% | 90% | 0% | 100% | 86% | 66.67% | 80% | 80 |
| 99616 | RS Jiwa Tampan | 1 | 2022 | - | 94.71% | 94% | 98.4% | 0% | 98.35% | 0% | 32.72% | 100% | 98.7% | 99.91% | 91.9% | 100% | 0 |
| 99617 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 1 | 2022 | - | 32.2% | 100% | 100% | 0% | 98.67% | 0% | 100% | 100% | 100% | 93.94% | 100% | 100% | 88.97 |
| 99618 | RS Umum Daerah Kota Dumai | 1 | 2022 | - | 73.57% | 0% | 100% | 0% | 32.98% | 0% | 0% | 100% | 77.98% | 0% | 100% | 0% | 77 |
| 99619 | RS Umum Daerah Kabupaten Empat Lawang | 1 | 2022 | - | 86% | 85% | 94.87% | 100% | 82.58% | 0% | 89.6% | 100% | 92.24% | 85.71% | 91.54% | 83.33% | 0 |
| 99620 | RS Umum Daerah Haji Abdoel Madjid Batoe | 1 | 2022 | - | 89% | 97% | 100% | 100% | 92% | 0% | 82% | 100% | 100% | 75% | 100% | 100% | 87 |
| 99621 | Charitas Hospital Kenten | 1 | 2022 | - | 92.92% | 100% | 99.83% | 100% | 98.83% | 2.5% | 46.8% | 100% | 95.63% | 100% | 100% | 100% | 96.11 |
| 99622 | RS Langit Golden Medika | 1 | 2022 | - | 0% | 0% | 0% | 0% | 93.34% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99623 | RS Tiara Sella | 1 | 2022 | - | 91.84% | 100% | 100% | 50% | 65% | 0% | 100% | 100% | 83.63% | 70% | 13.42% | 96% | 97 |
| 99624 | RS Umum Daerah Batin Mangunang | 1 | 2022 | - | 76% | 80% | 50% | 66.67% | 75% | 33.33% | 87.5% | 75% | 77.78% | 72.73% | 87.5% | 70% | 75 |
| 99625 | RS Hermina Palembang | 1 | 2022 | - | 95.24% | 100% | 100% | 91.55% | 100% | 0.93% | 100% | 100% | 100% | 75.52% | 100% | 100% | 98 |
| 99626 | RS Umum Pusri Palembang | 1 | 2022 | - | 95.06% | 100% | 100% | 62.5% | 98.46% | 0.75% | 58.45% | 100% | 91.62% | 100% | 100% | 100% | 79 |
| 99627 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 1 | 2022 | - | 81% | 100% | 95.44% | 75% | 81.31% | 5.13% | 100% | 100% | 99.01% | 90% | 100% | 100% | 0 |
| 99628 | RS Umum Mitra Husada | 1 | 2022 | - | 56.69% | 88% | 100% | 0% | 91.41% | 0% | 98.35% | 100% | 55.25% | 0% | 100% | 100% | 92.2 |
| 99629 | RS Ibu dan Anak Ibunda | 1 | 2022 | - | 54.5% | 87% | 100% | 96.67% | 99.87% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 99630 | RS Umum Bukit Asam Medika | 1 | 2022 | - | 86.02% | 100% | 100% | 0% | 12.76% | 1.99% | 53.24% | 100% | 82.14% | 0% | 30.03% | 0% | 98 |
| 99631 | RS Rapha Theresia | 1 | 2022 | - | 90.17% | 90% | 100% | 0% | 100% | 0% | 33.33% | 0% | 100% | 0% | 100% | 0% | 82.5 |
| 99632 | RS Umum Daerah Hasanuddin Damrah Manna | 1 | 2022 | - | 86% | 100% | 100% | 96.55% | 86% | 4.76% | 89.47% | 100% | 92% | 86% | 100% | 94% | 80.49 |
| 99633 | RS Umum Santa Theresia | 1 | 2022 | - | 97.51% | 0% | 100% | 100% | 64.03% | 0% | 80.61% | 100% | 100% | 0% | 87.14% | 100% | 82 |
| 99634 | RS Umum Yukum Medical Centre | 1 | 2022 | - | 85.85% | 94% | 98.08% | 100% | 34.89% | 0% | 75.27% | 87.9% | 75.24% | 88.89% | 59.18% | 78.72% | 72.48 |
| 99635 | RS Umum Daerah Mukomuko | 1 | 2022 | - | 89.2% | 87% | 100% | 100% | 91.33% | 14.29% | 95.29% | 92.11% | 76.18% | 100% | 100% | 0% | 0 |
| 99636 | RS Umum Daerah H. Abdurrahman Sayoeti | 1 | 2022 | - | 96.06% | 97% | 99.33% | 0% | 100% | 0% | 0% | 0% | 95.68% | 0% | 0% | 0% | 79.6 |
| 99637 | RS AR Bunda Kota Prabumulih | 1 | 2022 | - | 75.82% | 96% | 68.92% | 100% | 97.6% | 0% | 84.82% | 100% | 74.51% | 74.19% | 98.89% | 100% | 89 |
| 99638 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 1 | 2022 | - | 85.47% | 85% | 99.12% | 100% | 90.68% | 1.01% | 92.36% | 100% | 95.27% | 92.86% | 89.39% | 100% | 0 |
| 99639 | RS Umum Awal Bros Panam | 1 | 2022 | - | 82.74% | 94% | 100% | 100% | 65.88% | 15% | 79.39% | 100% | 100% | 95.35% | 100% | 100% | 85.7 |
| 99640 | RS AR Bunda Kota Lubuk Linggau | 1 | 2022 | - | 96.96% | 100% | 100% | 87.5% | 96.39% | 3.2% | 93.63% | 100% | 100% | 82% | 100% | 100% | 0 |
| 99641 | RS As-syifa | 1 | 2022 | - | 98.27% | 96% | 97.35% | 90.62% | 78.02% | 0% | 72.13% | 100% | 97.4% | 71.43% | 100% | 92.31% | 93.46 |
| 99642 | RS Siloam Jambi | 1 | 2022 | - | 96% | 100% | 100% | 100% | 39.27% | 0% | 42% | 88.89% | 97.99% | 19.23% | 100% | 100% | 96.22 |
| 99643 | RS Umum Daerah Talang Ubi | 1 | 2022 | - | 48.48% | 83% | 86.67% | 100% | 98.92% | 100% | 100% | 100% | 94.03% | 90% | 85% | 100% | 79 |
| 99644 | RS Ibu dan Anak Mawar | 1 | 2022 | - | 86.5% | 97% | 91.67% | 88.89% | 95.92% | 0% | 94.74% | 100% | 95.93% | 100% | 100% | 100% | 93 |
| 99645 | RS Ibu dan Anak Mawar | 1 | 2022 | - | % | % | % | % | % | % | % | % | % | % | % | % | |
| 99646 | RS Umum Daerah Lagita | 1 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 99647 | RS Umum Pekanbaru Medical Center | 1 | 2022 | - | 84% | 88% | 99.55% | 100% | 97.73% | 0% | 62.15% | 100% | 99.16% | 60% | 56.82% | 100% | 78 |
| 99648 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 1 | 2022 | - | 94.34% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.21% | 96.55% | 100% | 100% | 83.86 |
| 99649 | RS Umum Mitra Mulia Husada | 1 | 2022 | - | 88.58% | 89% | 100% | 100% | 100% | 0% | 100% | 100% | 97.33% | 100% | 100% | 100% | 97 |
| 99650 | RS Umum Santo Antonio Baturaja | 1 | 2022 | - | 82% | 100% | 100% | 100% | 100% | 0% | 94.21% | 100% | 100% | 100% | 100% | 66.67% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.