Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 100851 | RS Umum Daerah Kemayoran | 1 | 2022 | - | 50% | 100% | 100% | 0% | 100% | 0% | 91.7% | 100% | 98.07% | 100% | 100% | 100% | 99 |
| 100852 | RS Umum Siloam Hospitals Bogor | 1 | 2022 | - | 98.68% | 100% | 100% | 0% | 65.96% | 9.52% | 81.63% | 97.44% | 100% | 90% | 100% | 100% | 95 |
| 100853 | RS Umum Daerah Kalideres | 1 | 2022 | - | 92.79% | 100% | 100% | 0% | 98.45% | 0% | 78.21% | 100% | 97.66% | 0% | 95.83% | 100% | 89.25 |
| 100854 | RS Unggul Karsa Medika | 1 | 2022 | - | 87.14% | 94% | 100% | 100% | 100% | 0% | 83.24% | 100% | 100% | 96.32% | 100% | 100% | 85.59 |
| 100855 | RS Umum Puri Cinere | 1 | 2022 | - | 100% | 100% | 99.46% | 33.33% | 95.67% | 35.11% | 91.11% | 100% | 99.57% | 100% | 99.44% | 100% | 92 |
| 100856 | RS Umum Daerah Cimacan | 1 | 2022 | - | 81% | 80% | 95.28% | 73.91% | 68.18% | 0% | 80.11% | 100% | 85.62% | 100% | 100% | 100% | 0 |
| 100857 | RS Umum Daerah Waled | 1 | 2022 | - | 91% | 100% | 96.22% | 84% | 79.51% | 0% | 80.14% | 100% | 89.79% | 100% | 100% | 80.77% | 0 |
| 100858 | RS Umum Daerah Taman Sari | 1 | 2022 | - | 85% | 85% | 100% | 0% | 48.56% | 0% | 5.69% | 100% | 99.48% | 50% | 100% | 100% | 78 |
| 100859 | RS Umum Sumber Waras | 1 | 2022 | - | 81.07% | 67% | 96.7% | 0% | 9.37% | 1.72% | 83.33% | 100% | 96.43% | 40.48% | 94.02% | 100% | 82.6 |
| 100860 | RS Umum Puri Medika | 1 | 2022 | - | 90.5% | 100% | 100% | 100% | 84.69% | 3.92% | 84.62% | 100% | 85.45% | 85.71% | 100% | 85.71% | 85 |
| 100861 | RS Islam Jakarta Cempaka Putih | 1 | 2022 | - | 85.22% | 94% | 98.07% | 0% | 55.49% | 0% | 47.04% | 0% | 94.82% | 0% | 0% | 0% | 0 |
| 100862 | RS Umum Citama | 1 | 2022 | - | 87.5% | 71% | 100% | 7.14% | 69.74% | 6.67% | 52.36% | 100% | 97.79% | 84.35% | 99.9% | 100% | 100 |
| 100863 | RS Umum Hermina Sukabumi | 1 | 2022 | - | 99.54% | 100% | 100% | 91.43% | 89.13% | 2.19% | 79.09% | 100% | 100% | 100% | 100% | 100% | 99.84 |
| 100864 | RS Umum Medika Permata Hijau | 1 | 2022 | - | 83.83% | 97% | 100% | 0% | 96.25% | 10.71% | 99.06% | 100% | 99.78% | 80% | 42.83% | 100% | |
| 100865 | RS Ibu dan Anak St. Yusuf | 1 | 2022 | - | 100% | 100% | 100% | 100% | 93.33% | 0% | 44.33% | 100% | 92.49% | 0% | 100% | 0% | 100 |
| 100866 | RS Umum Harapan Keluarga | 1 | 2022 | - | 83.33% | 80% | 98.19% | 70% | 100% | 100% | 82.81% | 96.7% | 100% | 0% | 100% | 100% | 85 |
| 100867 | RS Islam Jakarta Sukapura | 1 | 2022 | - | 96.33% | 100% | 100% | 100% | 75.67% | 1.11% | 69.52% | 100% | 100% | 100% | 100% | 100% | 98 |
| 100868 | RS Umum Daerah Cicalengka | 1 | 2022 | - | 88.89% | 83% | 100% | 100% | 27.74% | 0% | 66.67% | 98.15% | 99.41% | 100% | 100% | 0% | 86.14 |
| 100869 | RS Umum Nurhayati Garut | 1 | 2022 | - | 91.33% | 90% | 80% | 90% | 67.5% | 99% | 65% | 70% | 70% | 67.5% | 85% | 74% | 0 |
| 100870 | RS Ibu dan Anak Respati | 1 | 2022 | - | 62% | 100% | 100% | 100% | 87.39% | 0% | 82.91% | 100% | 60% | 97.26% | 100% | 34.62% | 91.79 |
| 100871 | RS Tk. II M. Ridwan Meuraksa | 1 | 2022 | - | 83.5% | 90% | 100% | 100% | 81.21% | 0.41% | 93.19% | 100% | 93.89% | 100% | 100% | 100% | 0 |
| 100872 | RS Kanker Dharmais | 1 | 2022 | - | 99.57% | 100% | 100% | 0% | 71.58% | 10% | 90.24% | 94.3% | 99.88% | 76.92% | 100% | 100% | 90 |
| 100873 | RS Umum Jasa Kartini | 1 | 2022 | - | 75.5% | 74% | 99.78% | 100% | 71.68% | 15.59% | 95.31% | 95.92% | 99.99% | 40.45% | 99.78% | 93.27% | 78.5 |
| 100874 | RS Umum Islam Bogor | 1 | 2022 | - | 85.65% | 100% | 99.62% | 0% | 15.33% | 0% | 87.99% | 100% | 96.03% | 50% | 53.48% | 100% | 0 |
| 100875 | RS Umum Daerah Majalaya | 1 | 2022 | - | 91.24% | 96% | 91.93% | 11.11% | 30.39% | 2.08% | 82.17% | 86.05% | 84.93% | 77.5% | 100% | 100% | 0 |
| 100876 | RS Mitra Plumbon Majalengka | 1 | 2022 | - | 91.73% | 98% | 99.97% | 100% | 100% | 0.69% | 70.37% | 100% | 75.95% | 100% | 100% | 100% | 81.6 |
| 100877 | RS Umum Daerah Tugu Koja | 1 | 2022 | - | 98.67% | 100% | 100% | 100% | 90% | 4.85% | 97.81% | 98.57% | 99.26% | 100% | 100% | 100% | 89 |
| 100878 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 1 | 2022 | - | 99.41% | 99% | 90% | 100% | 88% | 0% | 100% | 100% | 94.16% | 100% | 100% | 87.5% | 79 |
| 100879 | RS Umum Budi Kemuliaan | 1 | 2022 | - | 99.12% | 100% | 100% | 100% | 74.51% | 1.08% | 80.23% | 98.36% | 92.84% | 100% | 100% | 100% | 87.01 |
| 100880 | RS Umum Bhakti Medicare | 1 | 2022 | - | 87.19% | 99% | 97.89% | 45.45% | 31.75% | 15.62% | 44.15% | 100% | 93.72% | 88.89% | 98.83% | 93.33% | 89 |
| 100881 | RS Umum Mulyasari | 1 | 2022 | - | 97.63% | 96% | 84.38% | 0% | 98.04% | 0% | 66.67% | 8.28% | 98.67% | 85% | 74.6% | 30% | 58 |
| 100882 | RS Umum Daerah Welas Asih | 1 | 2022 | - | 96.15% | 100% | 98.99% | 100% | 45.35% | 2% | 81.97% | 80.33% | 92.87% | 95.56% | 99.06% | 100% | 82.18 |
| 100883 | RS Sentosa | 1 | 2022 | - | 100% | 100% | 100% | 100% | 65.82% | 19.35% | 62.22% | 100% | 80% | 27.27% | 100% | 100% | 90 |
| 100884 | RS Umum Daerah dr. Soekardjo | 1 | 2022 | - | 97.5% | 94% | 99% | 100% | 89.33% | 92.59% | 88.75% | 100% | 99.5% | 80% | 88.39% | 100% | 82 |
| 100885 | RS Umum Hermina Podomoro | 1 | 2022 | - | 94.29% | 100% | 100% | 100% | 89.19% | 3.85% | 97.53% | 100% | 100% | 93.33% | 100% | 100% | 99 |
| 100886 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 1 | 2022 | - | 98.74% | 96% | 100% | 33.33% | 100% | 0% | 97.07% | 100% | 100% | 68.55% | 98.75% | 100% | 97.91 |
| 100887 | RS Umum Betha Medika | 1 | 2022 | - | 78.5% | 82% | 100% | 100% | 20% | 0% | 81.63% | 100% | 100% | 86.57% | 100% | 100% | 98.49 |
| 100888 | RS Umum Cinta Kasih Tzu Chi | 1 | 2022 | - | 79.54% | 94% | 100% | 84.58% | 63.77% | 15.52% | 100% | 97.47% | 79.65% | 100% | 92% | 75% | 91.54 |
| 100889 | RS Umum Sint Carolus | 1 | 2022 | - | 98.55% | 100% | 99.98% | 100% | 100% | 0% | 98% | 100% | 99.77% | 100% | 100% | 100% | 0 |
| 100890 | RS Umum Duta Indah | 1 | 2022 | - | 86.96% | 100% | 71.43% | 100% | 92.8% | 9.8% | 68.28% | 50% | 81.67% | 93.33% | 89.73% | 100% | 88.33 |
| 100891 | RS Umum Hermina Daan Mogot | 1 | 2022 | - | 90.31% | 93% | 100% | 100% | 83.33% | 0.84% | 92.08% | 100% | 92.45% | 66.67% | 99.05% | 100% | 98.7 |
| 100892 | RS Umum Daerah Kab. Indramayu | 1 | 2022 | - | 98.46% | 100% | 99.93% | 2.08% | 60% | 2.08% | 85.81% | 0% | 92.79% | 100% | 98.14% | 0% | 84.78 |
| 100893 | RS Umum Sentra Medika Cibinong | 1 | 2022 | - | 90.28% | 95% | 99.99% | 71.43% | 21.32% | 4.66% | 52.89% | 100% | 97.68% | 85.44% | 100% | 100% | 83.73 |
| 100894 | RS Umum Daerah M. A. Sentot Patrol | 1 | 2022 | - | 76.5% | 74% | 0% | 0% | 0% | 0% | 0% | 0% | 96.12% | 0% | 0% | 0% | 0 |
| 100895 | RS Umum Daerah Oto Iskandar Di Nata | 1 | 2022 | - | 88.79% | 100% | 100% | 100% | 89% | 85% | 62.5% | 100% | 99.76% | 95% | 100% | 96% | 78 |
| 100896 | RS Umum Mitra Kasih | 1 | 2022 | - | 33.93% | 94% | 30% | 20% | 50.22% | 92.68% | 76.19% | 99.03% | 100% | 0% | 99.95% | 100% | 0 |
| 100897 | RS Primaya PGI Cikini | 1 | 2022 | - | 90.53% | 86% | 100% | 100% | 100% | 4.35% | 78.21% | 98.78% | 92.96% | 0% | 98.05% | 100% | 84.93 |
| 100898 | RS Umum Sukmul | 1 | 2022 | - | 85.53% | 100% | 100% | 85.71% | 84.71% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 77 |
| 100899 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 1 | 2022 | - | 80.41% | 100% | 100% | 0% | 87.35% | 0% | 66.67% | 100% | 96.5% | 100% | 100% | 100% | 0 |
| 100900 | RS Umum Daerah Singaparna Medika Citrautama | 1 | 2022 | - | 89.75% | 97% | 99.2% | 16.67% | 69.42% | 41.91% | 94.79% | 99.37% | 98% | 80% | 95.81% | 0% | 85.77 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.