Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 101351 | RS Fatimah | 3 | 2023 | 86% | 100% | 100% | 100% | 95.9% | 2.04% | 75.79% | 90% | 89.9% | 80% | 100% | 100% | 0 |
| 101352 | RS Umum Daerah Singasana | 3 | 2023 | 95.88% | 98% | 99.87% | 100% | 97.96% | 0% | 97.99% | 99.04% | 85.42% | 100% | 99.15% | 100% | 0 |
| 101353 | RS Umum Balimed Karangasem | 3 | 2023 | 88% | 93% | 100% | 100% | 100% | 0% | 96.4% | 100% | 95.86% | 88.46% | 100% | 100% | 0 |
| 101354 | RS TK. II Udayana | 3 | 2023 | 99.85% | 99% | 97.85% | 93.55% | 67.93% | 0.96% | 98.11% | 100% | 96.06% | 46.15% | 100% | 100% | 0 |
| 101355 | RS Umum Daerah Kota Serang | 3 | 2023 | 85.07% | 99% | 100% | 16.67% | 97.7% | 18.92% | 100% | 100% | 93.94% | 100% | 100% | 100% | 0 |
| 101356 | RS Ibu dan Anak Puri Garcia | 3 | 2023 | 78.97% | 81% | 87.5% | 0% | 84.48% | 0% | 72.92% | 100% | 78.95% | 80% | 100% | 92.86% | 0 |
| 101357 | RS Ibu dan Anak Permata Sarana Husada | 3 | 2023 | 96% | 100% | 100% | 0% | 90% | 86.36% | 83.87% | 100% | 100% | 100% | 100% | 100% | 0 |
| 101358 | RS Umum Surya Husadha | 3 | 2023 | 94.11% | 100% | 100% | 100% | 100% | 0% | 97.85% | 100% | 57.74% | 81.16% | 100% | 100% | 0 |
| 101359 | RS Permata Pamulang | 3 | 2023 | 86% | 93% | 100% | 100% | 76% | 3.79% | 92% | 100% | 94% | 90% | 100% | 100% | 0 |
| 101360 | RS Sari Asih Ciputat | 3 | 2023 | 86.63% | 89% | 99.01% | 100% | 61.2% | 0.28% | 75.33% | 100% | 100% | 30% | 99.63% | 100% | 0 |
| 101361 | RS Khusus Mata Bali Mandara | 3 | 2023 | 99.56% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 97% | 100% | 100% | 0 |
| 101362 | RS Umum Wisma Prashanti | 3 | 2023 | 87.74% | 99% | 100% | 100% | 100% | 0% | 63.06% | 100% | 99.98% | 66.67% | 97.17% | 100% | 0 |
| 101363 | RS Syarif Hidayatullah | 3 | 2023 | 96.64% | 100% | 100% | 100% | 91.05% | 0% | 62.81% | 100% | 79.3% | 82.81% | 100% | 100% | 0 |
| 101364 | RS Pratama Kubu | 3 | 2023 | 74% | 76% | 100% | 0% | 90.5% | 0% | 100% | 100% | 94.99% | 75% | 100% | 77.78% | 0 |
| 101365 | RS Hermina Ciputat | 3 | 2023 | 88% | 100% | 100% | 100% | 83.33% | 0.67% | 90% | 100% | 83.33% | 83.33% | 86.67% | 80% | 0 |
| 101366 | RS Ibu dan Anak Dhia | 3 | 2023 | 85.63% | 97% | 100% | 100% | 98.36% | 0% | 100% | 100% | 97.98% | 78.95% | 100% | 100% | 0 |
| 101367 | RS Umum Bali Royal | 3 | 2023 | 90% | 100% | 100% | 100% | 98.18% | 2.53% | 92.11% | 100% | 100% | 100% | 100% | 100% | 0 |
| 101368 | RS EMC Tangerang | 3 | 2023 | 89.47% | 97% | 99.41% | 0% | 92.51% | 1.68% | 77.59% | 100% | 100% | 90.62% | 99.51% | 100% | 0 |
| 101369 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 3 | 2023 | 90% | 100% | 100% | 90% | 90% | 0% | 90% | 100% | 86.67% | 85% | 100% | 90% | 0 |
| 101370 | RS Umum Daerah Provinsi NTB | 3 | 2023 | 88.55% | 100% | 98.75% | 70% | 78.4% | 2.04% | 91.87% | 95.81% | 90.38% | 86.53% | 98.22% | 100% | 0 |
| 101371 | RS Ibu dan Anak Ilanur | 3 | 2023 | 83.08% | 87% | 100% | 75% | 100% | 0% | 21.53% | 100% | 100% | 82.95% | 100% | 100% | 0 |
| 101372 | RS An-Nisa | 3 | 2023 | 88.08% | 97% | 96.04% | 100% | 27.07% | 2.04% | 40.61% | 93.72% | 100% | 97.78% | 93.51% | 100% | 0 |
| 101373 | RS Umum Daerah Negara | 3 | 2023 | 96.12% | 99% | 100% | 0% | 80.57% | 5.88% | 98.84% | 100% | 100% | 88.27% | 100% | 0% | 0 |
| 101374 | RS Umum Payangan | 3 | 2023 | 91.49% | 100% | 100% | 100% | 82.7% | 0% | 99.78% | 100% | 91.86% | 0% | 100% | 100% | 0 |
| 101375 | RS Kurnia Serang | 3 | 2023 | 95.69% | 100% | 100% | 88.89% | 78.14% | 0% | 62.44% | 100% | 99.97% | 85.11% | 0% | 100% | 0 |
| 101376 | RS UniMedika Sepatan | 3 | 2023 | 79.21% | 99% | 100% | 47.06% | 57.56% | 0% | 29.07% | 100% | 90.08% | 80% | 100% | 100% | 0 |
| 101377 | RS Otika Medika | 3 | 2023 | 86.5% | 93% | 96.67% | 100% | 92.43% | 3.7% | 90.68% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 101378 | RS Umum Ari Canti | 3 | 2023 | 90% | 100% | 100% | 100% | 93.07% | 0.53% | 86.09% | 100% | 99.25% | 88.89% | 100% | 100% | 0 |
| 101379 | RS Umum Daerah Awet Muda Narmada | 3 | 2023 | 88.57% | 100% | 100% | 100% | 100% | 0% | 97.7% | 100% | 81.94% | 87.5% | 100% | 100% | 0 |
| 101380 | RS Melati | 3 | 2023 | 99.95% | 100% | 100% | 100% | 74.32% | 0% | 40% | 100% | 100% | 80% | 100% | 100% | 0 |
| 101381 | RS Umum Daerah Patuh Karya | 3 | 2023 | 98.26% | 94% | 94.81% | 100% | 40.15% | 0% | 98.21% | 100% | 84.7% | 100% | 98.25% | 0% | 0 |
| 101382 | RS Tonggak Husada | 3 | 2023 | 96.5% | 100% | 100% | 0% | 96.43% | 0% | 84.48% | 0% | 90.45% | 100% | 100% | 100% | 0 |
| 101383 | RS Umum Bintang | 3 | 2023 | 96.26% | 100% | 90.83% | 100% | 90.17% | 0.4% | 91.53% | 95.77% | 98.48% | 95.16% | 100% | 100% | 0 |
| 101384 | RS Mayapada | 3 | 2023 | 94.77% | 100% | 99.34% | 100% | 91.28% | 10.04% | 82.35% | 100% | 99.46% | 100% | 100% | 100% | 0 |
| 101385 | RS Islam S. Anggoro | 3 | 2023 | 85.03% | 85% | 80% | 98.75% | 25.93% | 0% | 10.86% | 100% | 98.16% | 75% | 88.89% | 100% | 80 |
| 101386 | RS Daan Mogot Kesdam Jaya | 3 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 101387 | RS Mentari | 3 | 2023 | 63.56% | 87% | 100% | 0% | 95.16% | 0% | 67.05% | 100% | 98.79% | 81.82% | 100% | 85.71% | 0 |
| 101388 | RS Cahaya Medika | 3 | 2023 | 91.43% | 97% | 17.98% | 95.38% | 63.12% | 2.35% | 77.37% | 97.1% | 64.93% | 56.88% | 100% | 90.91% | 0 |
| 101389 | RS Siloam Hospitals Kelapa Dua | 3 | 2023 | 91.83% | 100% | 95.83% | 100% | 47.7% | 16.67% | 59.77% | 94.16% | 99.68% | 100% | 91.18% | 55.81% | 0 |
| 101390 | RS Mandalika Provinsi Nusa Tenggara Barat | 3 | 2023 | 89.51% | 99% | 99.08% | 0% | 83.67% | 0% | 65.52% | 0% | 81.04% | 91.96% | 94.57% | 95.44% | 0 |
| 101391 | RS Umum Daerah Gema Santi Nusa Penida | 3 | 2023 | 80.93% | 86% | 100% | 0% | 97.87% | 13.33% | 100% | 100% | 97.87% | 0% | 97.92% | 100% | 0 |
| 101392 | RS Islam Yatofa | 3 | 2023 | 90% | 97% | 100% | 100% | 100% | 3.72% | 90.91% | 100% | 100% | 69.23% | 96.88% | 100% | 0 |
| 101393 | RS Ibu dan Anak Bhumi Bunda | 3 | 2023 | 85.15% | 100% | 87.5% | 100% | 64.86% | 0% | 90% | 100% | 100% | 100% | 82.61% | 100% | 0 |
| 101394 | RSUP Dr. Sitanala Tangerang | 3 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91.08% | 90% | 100% | 100% | 0 |
| 101395 | RS Umum Ganesha | 3 | 2023 | 87.48% | 100% | 100% | 100% | 92.17% | 0% | 96.15% | 100% | 92.67% | 93.75% | 100% | 100% | 0 |
| 101396 | RS Siloam Hospitals Lippo Village | 3 | 2023 | 97.44% | 99% | 95.77% | 0% | 64.05% | 6.43% | 69.36% | 96.83% | 99.71% | 84.85% | 98.96% | 96.72% | 0 |
| 101397 | RS Umum Garba Med | 3 | 2023 | 93.18% | 91% | 100% | 0% | 92.48% | 0% | 91.11% | 100% | 99.11% | 95.78% | 97.66% | 100% | 0 |
| 101398 | RS Mitra Keluarga Gading Serpong | 3 | 2023 | 99.72% | 99% | 100% | 33.33% | 100% | 0% | 86.96% | 100% | 100% | 86.96% | 100% | 100% | 0 |
| 101399 | RS Ibu dan Anak Kuncup Bunga | 3 | 2023 | 80.5% | 81% | 82.14% | 0% | 100% | 25% | 78.57% | 100% | 90.62% | 50% | 83.93% | 100% | 0 |
| 101400 | RS Umum Primaya Pasar Kemis | 3 | 2023 | 88.06% | 95% | 98.1% | 20% | 98.34% | 34.58% | 95.69% | 100% | 99.99% | 75.7% | 99.62% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.