Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 101301 | RS Umum Anna Medika | 10 | 2022 | - | 96.85% | 98% | 91.82% | 0% | 88.89% | 0% | 96.16% | 100% | 100% | 0% | 100% | 100% | 0 |
| 101302 | RS Umum Sumber Hurip | 10 | 2022 | - | 86% | 96% | 100% | 0% | 52.77% | 0.38% | 92.06% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 101303 | Siloam Hospitals Lippo Cikarang | 10 | 2022 | - | 92.49% | 97% | 100% | 83.33% | 74.96% | 13.44% | 60.78% | 100% | 95.68% | 93.75% | 100% | 100% | 0 |
| 101304 | RS Umum Cikarang Medika | 10 | 2022 | - | 82.5% | 88% | 98.98% | 91.67% | 94.94% | 0% | 88.52% | 100% | 97.62% | 100% | 96.72% | 100% | 0 |
| 101305 | RS Umum Vania | 10 | 2022 | - | 94.28% | 100% | 100% | 100% | 85.57% | 0% | 84.27% | 100% | 99.87% | 80% | 100% | 100% | 0 |
| 101306 | RS Umum Bhayangkara Setukpa Lemdikpol | 10 | 2022 | - | 97.5% | 100% | 100% | 100% | 91.6% | 0% | 90.13% | 100% | 91.3% | 80% | 100% | 86.67% | 0 |
| 101307 | RS Umum Santosa Hospital Bandung Kopo | 10 | 2022 | - | 89.72% | 71% | 99.81% | 100% | 14.65% | 0% | 61.67% | 92.27% | 89.81% | 0% | 100% | 100% | 0 |
| 101308 | RS Umum Permata Cibubur | 10 | 2022 | - | 100% | 100% | 96.79% | 80% | 72.67% | 12.12% | 97.01% | 100% | 99.54% | 90.88% | 100% | 100% | 0 |
| 101309 | RS Umum Medirossa Cikarang | 10 | 2022 | - | 98.31% | 97% | 70.97% | 0% | 78.09% | 10.53% | 78.82% | 100% | 74.62% | 100% | 100% | 100% | 0 |
| 101310 | RS Umum Karya Husada | 10 | 2022 | - | 83.38% | 97% | 95.68% | 20% | 67.86% | 7.74% | 48.42% | 80.26% | 99.99% | 45.75% | 88.3% | 100% | 0 |
| 101311 | RS Khusus Mata Cicendo | 10 | 2022 | 12-11-2024 | 98.22% | 100% | 100% | 0% | 82.97% | 0% | 100% | 100% | 92.41% | 100% | 100% | 100% | 0 |
| 101312 | RS Ibu dan Anak Kartini | 10 | 2022 | - | 93.77% | 98% | 98.73% | 95.45% | 97.65% | 4.26% | 97.26% | 94.38% | 99.39% | 94.26% | 96.76% | 97.03% | 98 |
| 101313 | RS Umum Santo Yusup | 10 | 2022 | - | 68.27% | 81% | 78.22% | 0% | 85% | 0% | 65.14% | 94.43% | 98.09% | 72.22% | 94.05% | 100% | 0 |
| 101314 | RS Umum Azra | 10 | 2022 | - | 93.11% | 100% | 100% | 0% | 89.8% | 0% | 68.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 101315 | RS AMC | 10 | 2022 | - | 90.44% | 95% | 100% | 0% | 75.78% | 0% | 57.04% | 70.91% | 100% | 77.78% | 94.69% | 85.71% | 0 |
| 101316 | RS Umum Juwita | 10 | 2022 | - | 89.5% | 89% | 74.43% | 0% | 100% | 1.59% | 60% | 100% | 97.84% | 0% | 88.69% | 100% | 0 |
| 101317 | RS Ibu dan Anak Limijati | 10 | 2022 | - | 82.44% | 100% | 99.59% | 53.33% | 100% | 5.98% | 91.16% | 98.44% | 99.78% | 52.38% | 100% | 100% | 0 |
| 101318 | RS Umum Helsa | 10 | 2022 | - | 76.61% | 92% | 95.3% | 0% | 91.18% | 0% | 29.68% | 100% | 97.14% | 66.67% | 95.52% | 100% | 0 |
| 101319 | RS Umum Simpangan Depok | 10 | 2022 | - | 95% | 100% | 100% | 0% | 12.1% | 0% | 100% | 100% | 83.45% | 0% | 100% | 100% | 0 |
| 101320 | RS Umum Taman Harapan Baru | 10 | 2022 | - | 78% | 100% | 89.74% | 25% | 100% | 0% | 66.22% | 100% | 80.16% | 81.82% | 100% | 100% | 0 |
| 101321 | RS Ibu dan Anak Aisyah Qurrataain | 10 | 2022 | - | 100% | 96% | 75% | 66.67% | 95.24% | 0% | 66.67% | 100% | 96.56% | 0% | 90% | 80% | 0 |
| 101322 | RS Umum PMI Bogor | 10 | 2022 | - | 91.5% | 97% | 99.22% | 100% | 100% | 2.34% | 66.41% | 100% | 99.22% | 71.09% | 100% | 100% | 0 |
| 101323 | RS Umum dr. Abdul Radjak Purwakarta | 10 | 2022 | - | 90% | 100% | 100% | 100% | 80.83% | 9.77% | 100% | 100% | 93.75% | 64.58% | 100% | 100% | 0 |
| 101324 | RS Umum Mandaya | 10 | 2022 | - | 86.2% | 100% | 100% | 100% | 96.4% | 0% | 51.97% | 96.47% | 99.99% | 100% | 100% | 100% | 0 |
| 101325 | RS Umum Pusat Dr. Hasan Sadikin | 10 | 2022 | - | 95.06% | 100% | 100% | 52.63% | 82.21% | 0.24% | 98.24% | 92.51% | 98.53% | 98.66% | 99.82% | 100% | 0 |
| 101326 | RS Umum Hermina Pasteur | 10 | 2022 | - | 92.13% | 94% | 100% | 100% | 99.46% | 0.32% | 100% | 100% | 100% | 93.75% | 100% | 100% | 0 |
| 101327 | RS Amanda Cikarang Selatan | 10 | 2022 | - | 74% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 99.86% | 100% | 100% | 100% | 0 |
| 101328 | RS DKH Cikarang barat | 10 | 2022 | - | 95.83% | 100% | 100% | 100% | 100% | 0% | 90% | 80.32% | 80.32% | 100% | 100% | 100% | 90 |
| 101329 | RS Umum Anna | 10 | 2022 | - | 98.53% | 99% | 97.43% | 100% | 61.25% | 0% | 39.43% | 49.09% | 72.95% | 22.86% | 88.01% | 100% | 90 |
| 101330 | RS Umum Hermina Bogor | 10 | 2022 | - | 93.65% | 100% | 100% | 97.3% | 83.33% | 0.72% | 98.93% | 100% | 87.33% | 91.84% | 100% | 100% | 0 |
| 101331 | BMC Mayapada Hospital | 10 | 2022 | - | 69.13% | 98% | 99.66% | 9.09% | 74.13% | 8.33% | 87.61% | 100% | 93.81% | 100% | 100% | 100% | 85.87 |
| 101332 | RSU Bhayangkara Tk. II Sartika Asih | 10 | 2022 | - | 86.4% | 100% | 100% | 100% | 87.6% | 0.96% | 97.04% | 100% | 97% | 0% | 100% | 100% | 0 |
| 101333 | RS Umum Mutiara Hati | 10 | 2022 | - | 90.38% | 100% | 100% | 20.88% | 99.33% | 98.68% | 54.16% | 100% | 98.41% | 87.23% | 100% | 85.71% | 0 |
| 101334 | RS Umum Graha Juanda | 10 | 2022 | - | 99.26% | 97% | 100% | 100% | 98.56% | 0% | 77.15% | 77.61% | 99.79% | 100% | 100% | 83.33% | 0 |
| 101335 | RS Umum Tiara | 10 | 2022 | - | 90.81% | 95% | 97.24% | 92% | 90.53% | 1.6% | 85.84% | 97.49% | 98.41% | 92.8% | 95.42% | 100% | 0 |
| 101336 | RS Umum Daerah Pandega Pangandaran | 10 | 2022 | - | 97% | 98% | 97.67% | 100% | 81.25% | 0% | 94.53% | 100% | 96.88% | 72% | 99.01% | 100% | 0 |
| 101337 | RS Umum Puri Asih | 10 | 2022 | - | 95% | 98% | 100% | 0% | 98.93% | 2.16% | 96.43% | 100% | 81.64% | 81.82% | 99.37% | 100% | 0 |
| 101338 | RS Ibu dan Anak Rinova Intan | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 101339 | RS Umum Permata Keluarga Jababeka | 10 | 2022 | - | 95.7% | 100% | 100% | 0% | 86.83% | 2.08% | 79.76% | 100% | 100% | 83.16% | 100% | 100% | 0 |
| 101340 | RS Umum Sentra Medika | 10 | 2022 | - | 95.28% | 91% | 99.93% | 0% | 95.99% | 8.81% | 47.96% | 100% | 81.59% | 100% | 100% | 98.33% | 0 |
| 101341 | RS Umum Bella | 10 | 2022 | - | 93% | 88% | 99.62% | 0% | 100% | 12.74% | 68.78% | 93.12% | 99.78% | 88.41% | 100% | 100% | 90 |
| 101342 | RS Umum Al-Islam Bandung | 10 | 2022 | - | 99.92% | 99% | 99.46% | 100% | 93.36% | 0% | 83.3% | 97.03% | 97.12% | 84.93% | 99.33% | 100% | 0 |
| 101343 | RS Uni Medika Setu Bekasi | 10 | 2022 | - | 99.77% | 100% | 85.01% | 83.33% | 94.46% | 5% | 36.13% | 100% | 100% | 100% | 0% | 100% | 0 |
| 101344 | RS Umum Putera Bahagia | 10 | 2022 | - | 97.27% | 92% | 100% | 50% | 82.18% | 2.03% | 62.35% | 100% | 99.74% | 100% | 100% | 95.38% | 0 |
| 101345 | RS Umum Daerah Al-Mulk | 10 | 2022 | - | 57.2% | 59% | 100% | 0% | 87.41% | 0% | 82.68% | 100% | 54.68% | 100% | 100% | 100% | 85.82 |
| 101346 | RS Ibu dan Anak Selasih Medika | 10 | 2022 | - | 72.52% | 96% | 90.68% | 0% | 60% | 0% | 78.35% | 100% | 99.83% | 99.26% | 98.68% | 100% | 0 |
| 101347 | RS EMC Pekayon | 10 | 2022 | - | 92.02% | 100% | 97.51% | 0% | 100% | 3.03% | 85.92% | 100% | 99.96% | 100% | 100% | 98.42% | 0 |
| 101348 | RS Indo Sehat 2003 | 10 | 2022 | - | 100% | 100% | 100% | 100% | 87.5% | 100% | 82.5% | 100% | 100% | 100% | 100% | 100% | 0 |
| 101349 | RS Umum Panti Abdi Dharma | 10 | 2022 | - | 80.12% | 100% | 100% | 0% | 80.07% | 9.09% | 97.05% | 100% | 99.58% | 75.36% | 100% | 93.33% | 0 |
| 101350 | RS Umum Trimitra | 10 | 2022 | - | 73.58% | 79% | 97.89% | 100% | 86.96% | 0% | 61.49% | 100% | 100% | 87.18% | 76.17% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.