Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 101401 | RS Umum Asri Purwakarta | 10 | 2022 | - | 88.58% | 93% | 100% | 100% | 91.13% | 0% | 87.05% | 100% | 88.06% | 80% | 98.37% | 100% | 0 |
| 101402 | RS Umum Daerah Bantar Gebang | 10 | 2022 | - | 87.72% | 85% | 99.35% | 0% | 78.81% | 12.5% | 61.08% | 100% | 87.39% | 0% | 100% | 100% | 0 |
| 101403 | RS Awal Bros A. Yani | 10 | 2022 | - | 84.67% | 97% | 100% | 92.31% | 72.87% | 0.63% | 70.12% | 100% | 96.01% | 93.62% | 100% | 100% | 0 |
| 101404 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 10 | 2022 | - | 92.5% | 97% | 100% | 0% | 94.25% | 0% | 100% | 100% | 98.93% | 100% | 0% | 0% | 0 |
| 101405 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 10 | 2022 | - | 89.82% | 97% | 100% | 0% | 100% | 6.09% | 100% | 100% | 99.89% | 91.67% | 100% | 100% | 0 |
| 101406 | RS Ibu dan Anak Bunda | 10 | 2022 | - | 97.73% | 100% | 100% | 93.1% | 95.2% | 12.07% | 98.65% | 100% | 100% | 96.67% | 100% | 100% | 0 |
| 101407 | RS Umum Daerah Alimuddin Umar | 10 | 2022 | - | 96.67% | 100% | 100% | 100% | 85.74% | 0% | 95.93% | 100% | 86.03% | 98.15% | 100% | 0% | 0 |
| 101408 | RS Graha Yasmine | 10 | 2022 | - | 100% | 100% | 100% | 0% | 1% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 101409 | RS Ibu dan Anak Annisa | 10 | 2022 | - | 93% | 100% | 100% | 100% | 84% | 0% | 88.89% | 100% | 100% | 78% | 100% | 100% | 0 |
| 101410 | Charitas Hospital Kenten | 10 | 2022 | - | 90.5% | 100% | 100% | 0% | 99.06% | 0% | 54.91% | 100% | 95.23% | 100% | 100% | 100% | 0 |
| 101411 | RS Umum Daerah Mayjen H. A. Thalib | 10 | 2022 | - | 88.5% | 91% | 68.24% | 93.33% | 72.32% | 3.7% | 100% | 100% | 90.94% | 95.39% | 50.55% | 0% | |
| 101412 | RS Tiara Sella | 10 | 2022 | - | 98.49% | 99% | 100% | 57.14% | 99.2% | 0.36% | 100% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 101413 | RS Umum Daerah Hasanuddin Damrah Manna | 10 | 2022 | - | 87% | 100% | 100% | 85% | 86% | 3.33% | 85% | 100% | 84% | 86% | 100% | 82% | 0 |
| 101414 | RS Umum Myria Palembang | 10 | 2022 | - | 97.54% | 100% | 100% | 100% | 51.01% | 4.05% | 90.68% | 100% | 98.32% | 85.22% | 100% | 100% | 90.94 |
| 101415 | RS Umum Daerah Kabupaten Rejang Lebong | 10 | 2022 | - | 90.16% | 74% | 100% | 100% | 92.52% | 0% | 98.77% | 100% | 81.97% | 0% | 100% | 100% | 0 |
| 101416 | RS Hermina Palembang | 10 | 2022 | - | 94% | 100% | 100% | 100% | 88.33% | 0% | 100% | 100% | 100% | 89.02% | 100% | 100% | 0 |
| 101417 | RS Umum Pekanbaru Medical Center | 10 | 2022 | - | 85% | 100% | 98.21% | 54.55% | 76.7% | 1.33% | 73.41% | 100% | 99.39% | 27.27% | 100% | 100% | 0 |
| 101418 | RS Umum Daerah Arga Makmur | 10 | 2022 | - | 80% | 96% | 78.8% | 75% | 100% | 6.67% | 97.56% | 88% | 100% | 90% | 66.67% | 0% | 0 |
| 101419 | RS Pertamina Dumai | 10 | 2022 | - | 96.89% | 97% | 100% | 25% | 80.39% | 0% | 83.2% | 100% | 96.36% | 96.55% | 100% | 100% | 0 |
| 101420 | RS As-syifa | 10 | 2022 | - | 100% | 100% | 100% | 100% | 77.78% | 1.56% | 88.97% | 100% | 95.31% | 84.44% | 100% | 100% | 0 |
| 101421 | RS Muhammadiyah Palembang | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 15.17% | 98.04% | 100% | 49.61% | 100% | 100% | |
| 101422 | RS Umum Bina Kasih | 10 | 2022 | - | 86% | 100% | 100% | 100% | 79.6% | 100% | 80.89% | 100% | 95.57% | 79.59% | 100% | 100% | 0 |
| 101423 | RS Umum Daerah Kaur | 10 | 2022 | - | 87.41% | 80% | 85.05% | 100% | 96.01% | 0% | 98.26% | 88.82% | 82.73% | 88.47% | 88.89% | 100% | 0 |
| 101424 | RS Umum Daerah Lagita | 10 | 2022 | - | 83.08% | 83% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 101425 | RS Ibu dan Anak AL-Barra | 10 | 2022 | - | 86% | 100% | 100% | 100% | 84.62% | 5.95% | 80% | 100% | 83.33% | 90% | 100% | 0% | 0 |
| 101426 | RS Umum Prima Pekanbaru | 10 | 2022 | - | 85.94% | 95% | 100% | 91.67% | 80.31% | 5.37% | 83.82% | 96% | 77.72% | 80% | 98.74% | 100% | 0 |
| 101427 | RS Ibu dan Anak Bunda Noni | 10 | 2022 | - | 72.5% | 100% | 83.33% | 0% | 87.63% | 0% | 77.78% | 100% | 100% | 100% | 100% | 0% | 83.3 |
| 101428 | RS AR Bunda Kota Prabumulih | 10 | 2022 | - | 85.58% | 93% | 100% | 100% | 100% | 100% | 96.85% | 100% | 79.72% | 78.71% | 100% | 0% | 0 |
| 101429 | RS Khusus Mata Pekanbaru Eye Center | 10 | 2022 | - | 86.83% | 88% | 100% | 0% | 97.35% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 101430 | RS Ibu dan Anak Az-Zahra Palembang | 10 | 2022 | - | 91.31% | 94% | 100% | 88.89% | 83.08% | 0% | 84.05% | 100% | 86.13% | 87.5% | 82.95% | 100% | 0 |
| 101431 | RS Eria | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.33% | 100% | 93.33% | 93.33% | 100% | 100% | 0 |
| 101432 | Aulia Hospital | 10 | 2022 | - | 87.24% | 0% | 99.55% | 17.65% | 58.12% | 80.69% | 55.63% | 100% | 97.86% | 95.24% | 94.9% | 100% | 0 |
| 101433 | RS Umum Daerah Kepahiang | 10 | 2022 | - | 94.9% | 96% | 97.6% | 93.33% | 97.97% | 0% | 98.04% | 93.33% | 97.68% | 90.48% | 98.69% | 100% | 0 |
| 101434 | RS Ibu Anak Budhi Mulia | 10 | 2022 | - | 87.61% | 86% | 100% | 0% | 70.48% | 100% | 100% | 100% | 100% | 97.26% | 100% | 0% | 100 |
| 101435 | Charitas Hospital Arga Makmur | 10 | 2022 | - | 49.55% | 90% | 25% | 0% | 91.67% | 25% | 99.39% | 100% | 89.71% | 0% | 99.41% | 0% | 0 |
| 101436 | RS Pertamina Kota Prabumulih | 10 | 2022 | - | 92.75% | 96% | 100% | 100% | 96% | 0% | 90.15% | 100% | 99.98% | 84.72% | 100% | 100% | 0 |
| 101437 | RS Umum Ummi Bengkulu | 10 | 2022 | - | 92.53% | 100% | 98.89% | 67.5% | 56.11% | 0% | 73.57% | 100% | 100% | 59.33% | 100% | 100% | 0 |
| 101438 | RS Umum Daerah Kota Prabumulih | 10 | 2022 | - | 85.35% | 94% | 96.4% | 84.91% | 84.06% | 4.95% | 90.31% | 78.79% | 91.07% | 82.14% | 89.52% | 92.31% | 0 |
| 101439 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 10 | 2022 | - | 94.88% | 93% | 100% | 0% | 29.04% | 0% | 99.69% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 101440 | RS Umum Universitas Riau | 10 | 2022 | - | 91% | 96% | 100% | 0% | 100% | 16.67% | 100% | 100% | 81.72% | 87.5% | 100% | 100% | 84 |
| 101441 | RS Khusus Mata SMEC Pekanbaru | 10 | 2022 | - | 100% | 100% | 100% | 0% | 96% | 2% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 101442 | RS Ibu dan Anak Mama | 10 | 2022 | - | 86.33% | 80% | 78.95% | 80% | 82.82% | 0% | 69.77% | 0% | 98.14% | 0% | 100% | 80% | 93.3 |
| 101443 | RS Ibu dan Anak Andini | 10 | 2022 | - | 92.5% | 100% | 100% | 66.67% | 78.12% | 15% | 83.48% | 100% | 0% | 100% | 100% | 100% | 0 |
| 101444 | RS Umum Daerah Harapan dan Doa | 10 | 2022 | - | 91% | 99% | 100% | 87.5% | 85.86% | 1.11% | 94.35% | 100% | 84.33% | 89.5% | 99.93% | 96.84% | 0 |
| 101445 | RS Umum Daerah Gandus Palembang | 10 | 2022 | - | 75.21% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 101446 | RS Umum Ar-Rasyid Palembang | 10 | 2022 | - | 93.55% | 100% | 100% | 80% | 45.45% | 0% | 94.62% | 90.91% | 89.47% | 80% | 100% | 100% | 0 |
| 101447 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 10 | 2022 | - | 82.5% | 100% | 95.5% | 0% | 66.38% | 0% | 100% | 0% | 100% | 89.92% | 100% | 100% | 0 |
| 101448 | RS Bhayangkara M. Hasan Palembang | 10 | 2022 | - | 80.43% | 80% | 96.39% | 100% | 76.33% | 1.3% | 98.82% | 100% | 99.82% | 89.55% | 97.24% | 0% | 0 |
| 101449 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 10 | 2022 | - | 79.61% | 99% | 86.11% | 100% | 82.79% | 1.18% | 89.92% | 100% | 91.85% | 100% | 73.1% | 0% | 0 |
| 101450 | RS Bhayangkara Jitra Kota Bengkulu | 10 | 2022 | - | 84% | 85% | 100% | 100% | 72.97% | 0% | 77.79% | 100% | 100% | 92.31% | 5.79% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.