Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 102751 | RS Mandalika Provinsi Nusa Tenggara Barat | 10 | 2022 | - | 96.03% | 98% | 98% | 0% | 85% | 0% | 85.71% | 100% | 100% | 89.47% | 96% | 95.45% | 87 |
| 102752 | RS Umum Ibunda | 10 | 2022 | - | 98.08% | 97% | 100% | 0% | 98.35% | 0% | 97.87% | 100% | 100% | 94.38% | 100% | 100% | 0 |
| 102753 | RS Siloam Hospitals Lippo Village | 10 | 2022 | - | 96.08% | 100% | 100% | 0% | 57.69% | 47.1% | 71.43% | 97.17% | 99.88% | 80% | 100% | 90.19% | 0 |
| 102754 | RS Kurnia Serang | 10 | 2022 | - | 96.87% | 100% | 100% | 100% | 85.28% | 0.59% | 56.28% | 100% | 99.99% | 87.32% | 0% | 100% | 0 |
| 102755 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 10 | 2022 | - | 90% | 100% | 100% | 90% | 100% | 0% | 86.67% | 100% | 90% | 90.91% | 100% | 90% | 0 |
| 102756 | RS Islam S. Anggoro | 10 | 2022 | - | 84.5% | 75% | 78.95% | 100% | 66.71% | 0% | 0% | 100% | 95.9% | 100% | 100% | 100% | 80 |
| 102757 | RS Kurnia | 10 | 2022 | - | 89.42% | 97% | 100% | 100% | 95.2% | 0% | 60.84% | 98.88% | 82.39% | 48.39% | 100% | 100% | 0 |
| 102758 | RS Islam Namira | 10 | 2022 | - | 74.3% | 96% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 102759 | RS EMC Tangerang | 10 | 2022 | - | 94.06% | 99% | 99.74% | 0% | 87.47% | 1.35% | 81.4% | 100% | 90% | 100% | 98% | 100% | 0 |
| 102760 | RS Insan Permata | 10 | 2022 | - | 87.68% | 87% | 100% | 0% | 83.68% | 0% | 44.74% | 100% | 5.47% | 67.06% | 100% | 100% | 0 |
| 102761 | RS Umum Daerah Dr. R. Soedjono Selong | 10 | 2022 | - | 78.92% | 75% | 96.99% | 100% | 52.79% | 0% | 95.47% | 100% | 95.44% | 95% | 99.63% | 100% | 0 |
| 102762 | RSUP Dr. Sitanala Tangerang | 10 | 2022 | - | 93.33% | 100% | 100% | 100% | 94.86% | 1.06% | 100% | 100% | 89.82% | 47.37% | 100% | 100% | 0 |
| 102763 | RS Umum Daerah Lombok Timur | 10 | 2022 | - | 83.57% | 95% | 89.52% | 50% | 57.98% | 0% | 9.8% | 100% | 93.35% | 20% | 90.42% | 100% | 0 |
| 102764 | RS Lotim Medical Center | 10 | 2022 | - | 92.26% | 100% | 93.33% | 100% | 100% | 1.45% | 47.06% | 100% | 96.33% | 98.44% | 100% | 100% | 0 |
| 102765 | RS Tiara | 10 | 2022 | - | 89.58% | 91% | 100% | 100% | 83.49% | 0% | 42.53% | 67.12% | 100% | 54.46% | 100% | 100% | 100 |
| 102766 | RS Mandaya Royal Puri | 10 | 2022 | - | 92.5% | 100% | 100% | 100% | 97.1% | 0% | 65.23% | 79.41% | 99.85% | 100% | 97.83% | 100% | 0 |
| 102767 | RS Jiwa Provinsi Bali | 10 | 2022 | - | 89.92% | 90% | 100% | 0% | 60.59% | 0% | 24.93% | 100% | 100% | 0% | 100% | 0% | 0 |
| 102768 | RS Aqidah | 10 | 2022 | - | 96.29% | 100% | 100% | 100% | 96.88% | 1.69% | 97.97% | 100% | 96.57% | 96.21% | 100% | 100% | 0 |
| 102769 | RS Umum Daerah Kota Tangerang Selatan | 10 | 2022 | - | 90% | 100% | 100% | 100% | 85.71% | 0% | 100% | 100% | 97.05% | 60.81% | 100% | 100% | 85 |
| 102770 | RS Umum Bangli Medika Canti | 10 | 2022 | - | 92% | 93% | 100% | 93.33% | 80.67% | 0.38% | 85.13% | 100% | 93.09% | 82.35% | 100% | 100% | 0 |
| 102771 | RS Umum Daerah Kota Serang | 10 | 2022 | - | 83.93% | 100% | 100% | 100% | 94.44% | 14.81% | 100% | 100% | 90.28% | 100% | 100% | 100% | 0 |
| 102772 | RS Umum Dharma Yadnya | 10 | 2022 | - | 95.15% | 100% | 100% | 0% | 77.54% | 0% | 81.4% | 100% | 98.04% | 100% | 100% | 80% | 0 |
| 102773 | Brawijaya Hospital Tangerang | 10 | 2022 | - | 85.34% | 88% | 94.52% | 83.33% | 70.42% | 1.37% | 85.34% | 100% | 100% | 47.2% | 96.63% | 100% | 0 |
| 102774 | RS Metro Hospitals M. Toha | 10 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 102775 | RS Umum Daerah Kab. Buleleng | 10 | 2022 | - | 92.52% | 100% | 100% | 100% | 100% | 0% | 98.15% | 100% | 98.22% | 100% | 100% | 100% | 0 |
| 102776 | RS Umum Bunda | 10 | 2022 | - | 96% | 100% | 99.01% | 100% | 99% | 0% | 98.68% | 0% | 85.33% | 89.47% | 100% | 100% | 0 |
| 102777 | RS Medika BSD | 10 | 2022 | - | 85.92% | 94% | 100% | 0% | 84.53% | 4.73% | 65.11% | 100% | 78% | 81.58% | 100% | 100% | 80.5 |
| 102778 | RS Umum Daerah Kota Tangerang | 10 | 2022 | - | 82.8% | 100% | 96.88% | 0% | 85.38% | 5.48% | 100% | 100% | 100% | 0% | 100% | 100% | 86.67 |
| 102779 | RS Khusus Bedah BIMC Nusa Dua | 10 | 2022 | - | 97.65% | 92% | 100% | 0% | 97.26% | 4.35% | 62.31% | 100% | 99.67% | 100% | 97.67% | 100% | 0 |
| 102780 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 10 | 2022 | - | 86.02% | 99% | 99.96% | 50% | 96.47% | 8.67% | 98.41% | 94.12% | 100% | 93.75% | 100% | 100% | 0 |
| 102781 | RS Umum Daerah Karangasem | 10 | 2022 | - | 98.71% | 99% | 97.59% | 50% | 80.54% | 1.91% | 99.71% | 100% | 99.3% | 93.55% | 98.99% | 100% | 0 |
| 102782 | RS Fatimah | 10 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.82% | 80.94% | 100% | 93.28% | 93.33% | 100% | 100% | 0 |
| 102783 | RS Umum Daerah Sanjiwani Gianyar | 10 | 2022 | - | 88.33% | 100% | 100% | 100% | 80.01% | 0.64% | 84.25% | 100% | 100% | 80% | 100% | 100% | 0 |
| 102784 | RS Karang Tengah Medika | 10 | 2022 | - | 100% | 93% | 100% | 100% | 71.88% | 0% | 100% | 100% | 98.88% | 66.67% | 100% | 100% | 0 |
| 102785 | RS Umum Premagana | 10 | 2022 | - | 86.32% | 100% | 100% | 81.82% | 89.25% | 0% | 81.95% | 100% | 97.85% | 91.16% | 100% | 100% | 0 |
| 102786 | RS Umum Murni Teguh Tuban Bali | 10 | 2022 | - | 98.12% | 100% | 100% | 100% | 97.38% | 0% | 100% | 86.36% | 100% | 100% | 100% | 100% | 0 |
| 102787 | RS Umum Ganesha | 10 | 2022 | - | 86.25% | 100% | 100% | 100% | 96.39% | 0% | 96.22% | 100% | 95.67% | 88.89% | 100% | 100% | 0 |
| 102788 | RS Umum Ari Canti | 10 | 2022 | - | 86.5% | 100% | 100% | 100% | 80.2% | 0.53% | 92.38% | 100% | 99.49% | 85.71% | 100% | 100% | 0 |
| 102789 | RS Umum Grha Bhakti Medika | 10 | 2022 | - | 100% | 100% | 100% | 100% | 97.69% | 0% | 36.68% | 100% | 77.39% | 100% | 100% | 100% | 0 |
| 102790 | RS Sari Asih Cipondoh | 10 | 2022 | - | 100% | 93% | 100% | 100% | 71.88% | 0% | 100% | 100% | 98.88% | 66.67% | 100% | 100% | 0 |
| 102791 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 10 | 2022 | - | 93.5% | 100% | 100% | 75% | 90% | 100% | 86.67% | 100% | 87.25% | 91.76% | 100% | 100% | 0 |
| 102792 | RS Umum Daerah Negara | 10 | 2022 | - | 91.56% | 99% | 100% | 100% | 82.91% | 18.68% | 98.61% | 100% | 100% | 90.82% | 100% | 0% | 0 |
| 102793 | RS Umum Payangan | 10 | 2022 | - | 82.53% | 95% | 100% | 0% | 60.71% | 7.14% | 99.73% | 100% | 89.25% | 0% | 100% | 100% | 0 |
| 102794 | RS Ibu dan Anak Karunia Bunda | 10 | 2022 | - | 95% | 90% | 100% | 100% | 90% | 0% | 56.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 102795 | RS Umum Daerah Klungkung | 10 | 2022 | - | 100% | 100% | 100% | 100% | 82.19% | 0% | 96.9% | 100% | 100% | 96.77% | 100% | 100% | 87.94 |
| 102796 | RS Cinta Kasih | 10 | 2022 | - | 87.75% | 88% | 100% | 100% | 51.71% | 0% | 81.68% | 100% | 100% | 81.87% | 100% | 100% | 0 |
| 102797 | RS Rumah Indonesia Sehat | 10 | 2022 | - | 82.5% | 100% | 95.7% | 100% | 75.79% | 85.56% | 83.76% | 100% | 96.91% | 97.14% | 100% | 100% | 0 |
| 102798 | RS Umum Garba Med | 10 | 2022 | - | 89% | 87% | 100% | 0% | 86.14% | 0% | 99.08% | 100% | 88.62% | 49.45% | 92.55% | 87.5% | 0 |
| 102799 | RS Ibu dan Anak Harapan Bunda | 10 | 2022 | - | 97.5% | 100% | 100% | 0% | 85% | 0% | 90% | 100% | 95% | 0% | 100% | 100% | 0 |
| 102800 | RS Umum Hermina Tangerang | 10 | 2022 | - | 93.82% | 100% | 100% | 93.65% | 80.42% | 1.54% | 82.63% | 100% | 100% | 88% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.